F.A. Albin Welling

5 Brian Keeler 23rd Aug 2020

We are so pleased that we chose Albin's (Welling) at what was a very traumatic time for all the family. Chris (Manager) talked us through each stage of the process with kindness, compassion and professionalism. Nothing was too much trouble for her. Everything went smoothly from beginning to end and was entirely stress free thanks to Chris and her team. There is nothing more we can say except, "Thank you so much Chris. We will never forget the help and support that you gave us".

5 Kim Field 24th Jul 2020

Amazing! From beginning to end, nothing was ever to much trouble and Christine was exceptional, so respectful and caring, 
Thank you all for make my dads last goodbye so special 

5 Julie Mills 12th Jul 2020

The staff at Albins Welling were helpful and courteous from the first phone call and up to the day of the funeral. 

5 Sheila Linge 8th Jul 2020

I have used other undertakers when my parents died but I can honestly say that FA Albins is in a different league.
They are true professionals who made a very difficult day much easier (especially with all the restrictions that are in place with Covid 19).I would like to thank the all team at Welling for all the kindness and respect that they showed my husband and family.

5 Shane Harris 22nd Jun 2020

Faultless. Very good service. Professional, polite and considerate throughout. Very appreciative and could not be happier with service provided. 

5 Stephen Duke 30th May 2020

Very pleased with the way the funeral was carried out, very professional and treated you to the best standard, would recommend 

5 Paul Montgomery 16th May 2020

Thank-you so much for looking after my Mothers funerals. Even though I couldn't be there during the lockdown, I was informed by other members of my family how good the people were on the day and doing those extra things that just made the funeral. Particular comment from the family was the stop outside the Church and placing of a flower, as very special moment that the family really appreciated. Special thanks to Christine at the Welling office for her all help.

5 Derian Keyms 30th Apr 2020

We used Albins because they were so professional, kind and respectful when acting for the coroner. So we chose them to direct my father's funeral. We couldn't fault them in any way - we have nothing but praise for how they handled everything particularly their sensitivity for difficulties arising out of the Coronavirus restrictions. We would like to extend our thanks to all of the people that helped us, but especially to Paul Rutherford who very kindly came and helped us again even though he had his own sorrows at the time.

5 Clare Wand 25th Apr 2020

The professionalism of the team was second to none we were so impressed. The whole experience of dealing with Albins was an absolute pleasure despite the difficult circumstances.

5 Paul Stevens 13th Apr 2020

Despite the circumstances we were faced with, Albins performed the service with professionalism. Even the nice touch of driving past their shop to see staff bow when the hearse drove past was touching . Thanks to Chris for making things easy to understand and helping us through the weeks leading up to dad's service.Thank you all for treating my dad with dignity on what was a sad day for the family.

Thanks again

Paul Stevens

5 Sharon Pedrero 11th Apr 2020

We could not have asked for anything more they. Especially under the circumstances of Covid-19.
All the staff were so helpful, caring, friendly and professional.

5 George Hopkins 30th Mar 2020

Our thanks & gratitude to Dawn, Chris & all at Albins in Welling. Your kindness & support was very much appreciated at this difficult time. You listened to what we wanted for Mum & on the day, it was just as we had asked for. Steve & his team were so attentive & respectful. The little additional touches were lovely, the rose on our door, the memory box & book. and the beautiful horses made it so special. We cannot thank you enough. We will not hesitate to recommend Albins to family & friends. Kind regards Chris & George

5 John Hanson 26th Mar 2020

Very professional,friendly, considerate and helpful. The funeral was carried out with dignity and all went to plan. Many thanks.

5 Raymond Martin 11th Mar 2020

Thank you to everyone involved for making a very hard day very special. Always respectful and attentive at every stage and very helpful. 
On the day the team were so comforting and kind at every step of the way. Can not recommend them highly enough. Thank you again. 

5 Mandy Couzins 6th Mar 2020

Our whole family were grateful for the dignity and respect showed to Margaret. The staff were calm, polite and caring and the service was conducted to schedule every step of the way.

5 Wendy Ashdown 1st Feb 2020

A big thank you to FA Albin. The service was excellent. They were sensitive and professional.
We are really pleased we used them. We will recommend should anyone ask us.

5 Susan Hobbs 27th Jan 2020

I have been sitting here trying to find the most appropriate words to describe these Funeral Directors and all the staff they have working for them. (We used the Welling branch). If there was another level above first class, they would be at the very top of that level. The branch manager Christine met myself, my son and daughter at our appointment to discuss the funeral of my husband. She was the most compassionate and amazing lady. She went through all the details with us in a most concise and compassionate way and made us feel very at ease. She recommended Father Michael to do our service and advised us that he came highly recommended. He could not have been any nicer. It was an absolute pleasure to meet with him at our home to talk about my husband. He very much put us at ease with his excellent sense of humour, which we loved and felt he was the perfect choice to speak about my husband as when he was alive, he had a similar sense of humour so it seemed the perfect choice. Once the date was set for the funeral my daughter then went about sorting out the order of service and was in constant contact with Christine or Father Michael if needed. Nothing was too much trouble and they were very approachable. If we had any questions they and other members of staff were only too happy to help and steer us in the right direction. The day before the funeral I received a call from Christine who advised us how the day was going to unfold. On the day, I was met by George and his staff who were absolutely impeccably dressed and treated us with the utmost respect and professionalism that took my breath away. They dealt with every issue that arose i.e. flower cards that had been forgotten, they had duplicates which we could use, they were extremely calm put us all at ease and I am now going to refer you back to first class levels again!!! We arrived at the crematorium and we had asked if family could carry our coffin in. The guys were extremely kind and helpful as all the guys carrying our coffin were different heights!! The service could not have been better. Father Michael sounded as if he almost knew my husband and we were all so happy with the service. People are still sending us comments about F A Albin Welling and Father Michael and saying that the service could not have gone any better and we did my husband proud. I cannot thank this company and all of its employees enough. My husband's family were extremely happy with his send off and all of our friends too. Our funeral was at 11.00 am. We left The Seven Acre Sports and Social Club 10.00pm (which was where we held the celebration afterwards). As sad as it was it definitely felt like a celebration which my daughter was desperate to achieve. I highly recommend this company and all of its impeccably trained staff who provided a service with, in my opinion, levels off the scale.

5 Colin, Gail, Lucy Sam and Tom Wouldham 19th Jan 2020

The team at Welling were superb and helped us arrange everything for the funeral of our dear Dad with sensitivity and kindness. Christine in particular was brilliant at taking us through everything.

On the day of the funeral itself, George was also fantastic.

A, professional team, but with genuine human warmth.

5 Sam Wright 16th Dec 2019

Thanks to Albin's, for making my Nan's funeral such a great occasion. The guys on the day couldn't have been more helpful and I would like to thank them on behalf of the whole family.

5 Dawn Boultwood 15th Oct 2019

Fabulous service by the Albins team from the moment I first called them, until my Uncle was buried. They were respectful, understanding, helpful, efficient and thorough. Christine's customer service skills were above the call of duty. I cannot recommend Albins enough.

5 Wendy McClumpha 21st Sep 2019

We couldn’t have asked for a better service for our beloved Ashley. From the minute Albins had picked up Ashley from his home to the end of the funeral the service was absolutely amazing. Christine and her team looked after both Ashley and the family extremely well.  The team have so much compassion that they make a very difficult time less stressful and more easier to deal with. We saw our Ashley at the Chapel of rest 4 weeks after his death and the team at Rotherhithe dressed him how we wanted and respected all our wishes and made Ashley look at peace. Christine was very calming and let us have as much time as we needed. On the day of Ashley’s funeral George, Darren and the boys were amazing! They dressed the coffin and hearse so beautifully that Ashley arrived in absolute style and looked stunning. The boys were very respectful and made us feel like royalty as we were well looked after and were talking with us the whole time. They let me and my siblings walk behind our brother when we set off for the Crematorium and respected all our wishes. When Ashley was driven past the Welling branch Christine was there waiting for Ashley which made us feel that he and us were very loved. We would highly recommend the team as the love, compassion and respect they have for the deceased and their family is outstanding. They made a very difficult day into a beautiful celebration. We had our priest Father Michael Jones lead the service and the service was just simply perfect, in actual fact the whole day was perfect. We also had two doves from Albins and George assisted with Ashley’s parents to let them go which made everyone smile! Thank you so much to Christine, Dawn, George, Darren and the boys for giving our Ashley the send off that he deserves xx

5 Peter King 31st Aug 2019

From the outset, everybody at Albin's was excellent from Christine and Dawn at the Welling branch to the two guys who came to my house to collect Susan. They were courteous and respectful and treated my daughters and I very sympathetically. On the day of the funeral, I couldn't have asked for a better group of people, lead by Steve, to see us through the funeral service. They made the experience more bearable and handled every little detail, leaving us with the time we needed to pay our respects and grieve.

5 Carole Adamou 27th Aug 2019

Professional and respectful as always 

5 Tim Hill 23rd Aug 2019

This was our second time using Albins. Christine at the Welling Branch was again supportive and helpful throughout, making the process as easy as it could be. Frpm time of taking Mum into their care to after the service Albins did a great job. On the day of the Funeral, Chris and the team were totally professional and did their bit calmly and respectfully - remarked positively on by guests. It all added to a good celebratory send off. Thanks all!

5 Adrian McLellan-Cole 6th Aug 2019

To whom it may concern,




On Friday 2nd August 2019 F A Albins done the funeral for my Late Girlfriend Tracey Neal, I wanted to email and say just how amazing your service is.
From the start of engaging in your services Chris at your Welling office was compassionate, she was understanding of our needs and always accommodating to us, she even called me a few times just to see how I was doing, she at all times remained very professional, and made an extremely difficult time in my life so much easier.
Even bringing Tracey down from castleford wasn’t too much trouble, I was told the guys that went to get Tracey left at 4am!! That’s a big deal for us as it meant we could all say goodbye at the chapel of rest so we are extremely grateful to them for doing that for us.




To see Tracey before the cremation we had to go to Rotherhithe to your head office, I explained I’ve not seen her for nearly 3 weeks since she passed away and I’ve never been to a chapel of rest before, Scott took me down the hall we stopped outside and he explained what I should expect, we went into the lily chapel, (incidentally Lily’s were Tracey’s favourite flower so that was a nice touch) I walked over to Tracey and just started crying and Scott put his hand on my shoulder and comforted me and then gave all the time I needed to say goodbye to the love of my life. Also joanne and the girls on reception were just as amazing, we had a chat and joanne even found me a couple of phone numbers for child bereavement charity’s for the two younger children.




On the day of the funeral George was responsible for us and Tracey’s funeral with his boys, I can’t remember their names, but they also were professional at at times, George kept us up to date with every step of the day, he was absolutely amazing with us, he even let  everybody for Tracey’s Funeral walk behind the hearse the last few yards to the chapel for her service as we didn’t follow in the cars to the crematorium, something we will be forever grateful for.




Myself Tracey’s 2 sons and Tracey’s 3 brothers carried the coffin from the hearse into the chapel for the service, even taking 5-10mins to explain how we were to do it wasn’t too much trouble for George, after the service George even came to find me and said goodbye and wished me and the family well for the future.




I really felt I should write in and say a MASSIVE THANK YOU from myself and my family for making an awful day so much nicer then it should be, we can never tell you all just how fantastic your staff are, words cannot say just how grateful we are for that.




All the best for the future and best wishes




ADRIAN MCLELLAN-COLE and FAMILY