Bexleyheath Funeralcare

5 Isabella Surtees-Errington Gray 27th Nov 2023

very good, thank you. Monica very helpful.

5 Roy Seymour 22nd Nov 2023

At a time of great family distress Monica was a kind caring comforting presence 
She glided us through an unknown process and nothing was to much trouble for her.
What a credit to the Bexleyheath Coop funeral

5 Mark Cornford 21st Nov 2023

Friendly and helpful staff, during a difficult time, as well as being reasonably priced.

5 Barbara Royle 13th Nov 2023

I couldn’t be more pleased with how the funeral went. Your people were very considerate and the service was just what I wanted.

5 Julie Masters 8th Nov 2023

Excellent service from start to finish. Would like to specially Monica at the Bexleyheath Broadway branch. She was very compassionate during every contact I had with her. Nothing was ever too much trouble for her. She is an asset to your organisation. I will definitely recommend that Branch and also the Coop Funeral Care company. 

5 Robert Woodley 8th Nov 2023

Our funeral director was excellent! Patient, considerate and compasionate, everything you could want for!

5 David Cook 30th Oct 2023

Bexleyheath Funeralcare handled everything with compassion, from booking until the end. It was if they had known my family for years. My family and I are eternally thankful.

5 Linda Harwood 24th Oct 2023

Cannot fault the process from our first visit with Monica to the day of the funeral everything was as we wanted and ran smoothly.

5 Sharon Vanderhook 16th Oct 2023

Courteous and respectful. Excellent service from everyone. They were all truely wonderful and I couldn't thank them enough for their service. So thank you so much.

5 Steve Carter 16th Oct 2023

The service was excellent from arranging the funeral to the day itself!

5 Anthony Frost 4th Oct 2023

Everything we asked for perfect send off

5 Lily Cook 2nd Oct 2023

Monica was truly amazing through out this whole process! 
Wouldn't of been able to do it without her!

5 Linda Rumsey 25th Sep 2023

Very attentive from start to finish. Carried out all my wishes with regards to my late husband. All the staff were extremely helpful especially Monica at the funeral care office in Bexleyheath and David from the funeral limousine and led the procession from the house. Excellent would recommend.

1 Stephen Steward 19th Sep 2023

From when we first booked the funeral through to the funeral itself and the aftercare, everything was excellent and could not fault. The staff were both very informative and compassionate at the same time. Thank you to all concerned.

5 Jane Pusey 12th Sep 2023

Monica was absolutely fantastic she made it hassle free 

5 Sue Mitchell-Holl 11th Sep 2023

Monica and her team were very understanding and helpful, the funeral went perfectly and was a great tribute to my mum. Can't thank them enough.

5 Anthony John Hughes 29th Aug 2023

"Seamless, sympathetic and caring." A truly amazing service from start to finish resulting in a perfect send off for my dear Dad. Monica at the Bexleyheath Branch showed a great deal of empathy and commitment throughout the process of arranging the funeral, it's rare to find someone who really cares and is not there just because it's a job. I can't thank Monica enough, she has been outstanding in every respect.
Thank you so much.

5 Julie Murray 24th Jul 2023

Monica was very thoughtful and sympathetic. She made me feel at ease and talked me through the process of arranging the funeral with care amd professionalism.

5 Hazel Robinson 24th Jul 2023

Excellent service. All went to plan in the short period that was was given. Would highly recommend 

5 Paula Munro 24th Jul 2023

It was good to have the funeral arrangements organised for us. It ran very smoothly and the 2 people who were with us on the day Jake and David were without doubt professional and helpful. 

3 Stephen John Crowhurst 10th Jul 2023

It was ok and average 

4 Jason Cook 10th Jul 2023

Everything was handled with due respect making the process as easy as it can be. However when ordering a coffin only to be told twice that the selected items were out of stock was poor. We were not informed of these at the time of ordering so 3 times we had to go to the catalogue. I do not however apportion any blame to Monica who was always most helpful and supportive with the whole process. On the actual day the service from everyone concerned was simply great.

3 Sarah Griffin 6th Jul 2023

We have used the Bexleyheath branch for my fathers funeral in February and everything was under control and planned perfectly.

We used Bexleyheath for my mothers funeral at the end of June and I didn’t have as much confidence this time. I had to chase the day before the funeral to make sure things had been organised or completed as I wasn’t kept informed. We didn’t even know what time the cars would arrive to collect us.

Once I spoke to Simon , the funeral director for the day, everything was sorted. The funeral itself was perfect with no problems. 

After the funeral, I had to chase again for the invoice. I was told it had been posted but we didn’t receive it. I also had to chase for my mothers ring, fingerprints and when we could collect her ashes. Planning a funeral is a stressful and upsetting time and having to chase and not having confidence in the company is not something that families should be worrying about. 

5 Deirdre Brand 3rd Jul 2023

Very kind and helpful. Lovely girl, very understanding.

5 Neil Harris 22nd Jun 2023

The service was excellent from start to finish, everything was thought about and under no pressure at anytime