Lincolnshire Co-op Horncastle Funeral Home

92 reviews

Latest Verified Reviews

Sheila Connelly 8th May 2018

Everyone looked after my Mum and I really well and we would like to say a big thank you to the team, especially Nicky and Kerry. Kind regards Sheila and Tina.

Lee Costidell 29th Apr 2018

Outstanding empathy and total effiency, by Nicky, during a very emotional time for our family.

Martin Chalk 16th Apr 2018

All that you could ask for at such a difficult time. Alford is a lively crematorium. All very well organised and staff were lovely and very helpful

Reviews

Location

2 Market Place
Horncastle
Lincolnshire
LN9 5HD

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About Us

Lincolnshire Co-op Horncastle Funeral Home is a funeral director in Lincolnshire.

Lincolnshire Co-op Horncastle Funeral Home is not a member of Funeral Guide, so we cannot show up-to-date pricing or service information.

Please click on one of the funeral directors below who are members.

Verified Reviews

Verified Reviews

  • 5 Sheila Connelly 8th May 2018

    Everyone looked after my Mum and I really well and we would like to say a big thank you to the team, especially Nicky and Kerry. Kind regards Sheila and Tina.

    Ian Copeland replied
    Dear Sheila and Tina,
    Thank you for taking the time to post a 5 star review. Nicky, the team at Horncastle and myself are very pleased that we were able to give Brian the send off he deserved. Whilst the circumstances were sad, it was lovely to finally meet Tina, Ryan and the rest of the family, that Brain always spoke so fondly of. If there is anything else you need, please do not hesitate to contact us.
    Kind Regards
    Kerry Doherty (Area Manager)
  • 5 Lee Costidell 29th Apr 2018

    Outstanding empathy and total effiency, by Nicky, during a very emotional time for our family.

    Ian Copeland replied
    Dear Anne,
    Thank you for your kind words, I'm sure Nicky will be happy to hear that you were very pleased with the service she provided.
    Kind Regards
    Kerry Doherty (Area Manager)
  • 5 Martin Chalk 16th Apr 2018

    All that you could ask for at such a difficult time.

    Alford is a lively crematorium.

    All very well organised and staff were lovely and very helpful

    Spare KC replied
    Thank you so much for leaving us your review Martin. Kindest regards, Kirby Cranshaw (Branch Manager).
  • 5 Tiffany Garbutt 3rd Apr 2018

    It was a very hard time and they just made everything so easy, explaining everything and on the day just so kind, thank you all so much xx

    Spare KC replied
    Thank you Tiffany for your kind review. It's lovely to hear you were looked after by the Horncastle team. I will be sure to pass on your thanks to everyone. Best regards, Kirby Cranshaw (Branch Manager).
  • 5 Janet Harvey 3rd Apr 2018

    Excellent care and dignity throughout.

    Spare KC replied
    Many thanks Mrs. Harvey for taking the time to leave your review. Kind regards, Kirby Cranshaw (Branch Manager).
  • 5 Anthony Roe 25th Mar 2018

    Very caring and sympathetic

    Spare KC replied
    Thank you Mr. Roe for leaving your five star review. Kind regards, Kirby Cranshaw (Branch Manager).
  • 5 Susan Leadbetter 22nd Mar 2018

    First Class service from beginning to end. Extremely helpful and respectful in every way. Very many thanks.

    Spare KC replied
    Thank you Mrs. Leadbetter for your kind words. I'll be sure to pass on your thanks to the team at Horncastle. Best regards, Kirby Cranshaw (Branch Manager).
  • 5 Janet Hall 11th Mar 2018

    Impressed with the service provided and attention to detail also for making the process as easy as possible at such a difficult time

    Spare KC replied
    Many thanks for taking the time to leave your review Mrs. Hall. Kind regards, Kirby Cranshaw (Branch Manager).
  • 5 John Harris 15th Jan 2018

    The whole team at Co-Op Funeral Services Horncastle were more than excellent, from the first telephone contact to the final transport of the family members to the Wake location. The team dealt professionally; competently and yet kindly supportive with every detail from the receipt of Barbara from Lincoln Hospital, to her embalming and make-up, engagement of a superb Humanist Celebrant, and faultless completion of the funeral day itself. Nothing could be improved upon, and when it is my turn to 'go', I have left clear instructions with my sons that Co-Op Funeral Services Horncastle are to deal with my despatch! So many sincere thanks to you all for helping to make a desperate time into a pleasant memory.  John Harris

    Spare KC replied
    Thank you so much Mr. Harris for your lovely review and very kind words. I will pass on your thanks to the whole team. Best regards, Kirby Cranshaw (Branch Manager).
  • 5 Maxine Rockell 2nd Dec 2017

    Sarah delt with us in a very professional way everything was thought of and all the staff involved were very kind and curtious 

    Spare KC replied
    Thank you for your kind review. It's lovely to hear Sarah looked after you so well. I will be sure to pass on your comments to the team. Kind regards, Kirby Cranshaw (Branch Manager).
  • 5 Christopher O'Mahony 1st Oct 2017

    Everything was done with pride and happiness given the difficult time.
    Thank you all.

    Spare KC replied
    Thank you Christopher for taking time to leave your review. I will be sure to pass on your thanks to the rest of the team. Kind regards, Kirby Cranshaw.
  • 4 Yvonne Steadman 26th Sep 2017

    Overall very impressed and would have put excellent. Just a couple of things dropped it down. Mainly minor organisation issues but all worked out well. Thank you to all involved. 

    Richard Robinson replied
    Thank you for taking the time to review the service provided to you by our Horncastle funeral team.  I was sorry to hear that there were a few minor issues and I'd be happy to discuss these with you further should you feel the need to. Once again many thanks for the review and please don't hesitate in contacting me via the Horncastle funeral home if I can be of any additional support. Kind Regards, Danny Doherty (Area Manager).
  • 5 Jean Ann Osborne 18th Sep 2017

    faultless. Excellent from start to finish. Nothing was too much trouble.

    Richard Robinson replied
    Sincere thanks for taking the time to review the service which was provided for you by our colleagues at Horncastle. I will ensure your comments are passed on. Kind Regards, Danny Doherty (Area Manager).
  • 5 Jonathan Turner 17th Sep 2017

    Very professional and curtious. Performed a very dignified service.

    Richard Robinson replied
    Thank you for your five star review Mr Turner. Kind Regards Danny Doherty (Area Manager).
  • 5 Yvonne Wilkinson 28th Jul 2017

    Professional, supportive service from start to finish,
    Thankyou
     

    Spare KC replied
    Many thanks Mrs. Wilkinson for leaving your review. Kind regards, Kirby Cranshaw (Branch Manager).
  • 5 Alison Fowler-Tietze 26th Jun 2017

    My father was so respectfully looked after and my family can't thank everyone there enough for all the support and kindness given to help us through a very sad time in our lives. God bless Kirby and all the team for helping us to give my father the most dignified farewell xXx

    Richard Robinson replied
    Hi Alison, many thanks for taking the time to review the service that Kirby and her team provided to you following the loss of your father.  I was so pleased to read of the support and kindness which was shown to you and you can be assured that I will share your comments with all those concerned. Best Wishes Danny Doherty (Area Manager).
  • 5 Barry Sutton 13th Jun 2017

    Very professional people very very thoughtful and polite our every needs was taken in care off could not have wished for better.

    Spare KC replied
    Many thanks Mr. Sutton for taking time to leave your review. Kind regards, Kirby Cranshaw (Branch Manager)
  • 5 Julia Kent 12th Jun 2017

    Very efficient service thank you.

    Spare KC replied
    Thank you for your review. Kind regards, Kirby Cranshaw (Branch Manager)
  • 5 Susan Senyszyn 6th Jun 2017

    We would highly recommend them, they gave an outstanding service throughout, they were helpful, considerate, respectful with wonderful attention to detail. They skilfully guided and supported us through what was such a difficult time.

    Spare KC replied
    Thank you Sue for taking the time to leave your lovely review. I will pass on your comments to the team. Kindest regards, Kirby.
  • 5 Jayne Ward 26th May 2017

    Everything was perfect. From the initial meeting to arrange service, to the respect shown to my mum at her funeral.
    I cannot find any fault at all, as I said , Everything was perfect.
    On a day when we all felt very sad, having the respect and kindness shown to us all helped us all get through a bad day.
    Thank you to all involved.

    Spare KC replied
    Thank you for leaving your review Mrs. Ward. I will be sure to pass on your thanks to the whole team. Kind regards, Kirby Cranshaw (Branch Manager)
  • 5 Lindsey Woodhead 26th May 2017

    Lindsey, David, Deborah and family would like to thank Kirby for the dignified funeral she arranged for our dear mum Brenda, Kirby made everything so straight forward and arranged all requests, we would like to give her a very special thank you

    Richard Robinson replied
    Many thanks for taking the time to write a review of the service You received at this difficult time,  I will ensure that your kind comments are passed on to Kirby. Once again many thanks. Kind Regards Danny Doherty (Area Manager).
  • 5 Jennifer Curtis 15th May 2017

    I am so pleased and happy with the co op funeral service in horncastle, the staff there were incredibly nice and easy to talk to, i would especially like to thank Kirby who looked after my son in the 3 weeks he was in thier care.

    She did everything in her power to ensure he was still looking good on his funeral day, so i could hold him one last time.





    Richard Robinson replied
    Hi Jennifer,  many thanks for taking the time to write a review regarding the standard of service which was provided to you at this very difficult time,  it is sincerely appreciated. I will ensure that Kirby and the team are made aware of your comments. Kind Regards Danny Doherty (Area Manager).
  • 5 Sheila Marshall 2nd May 2017

    Excellent service throughout, everything went very well - a caring thoughtful service.
    Thank you

    Spare KC replied
    Thank you Mrs. Marshall for taking the time to leave your review.
    With best regards,
    Kirby Cranshaw (Branch Manager).
  • 5 Lynda Cook 26th Apr 2017

    Thank you all so much for making these last few difficult weeks easier for me and our family.
    You were all very kind and symathetique and the funeral arrangements were supurb. Everyone commented on the sensibility of the team and the support they gave us all.

    Spare KC replied
    Many thanks for such a lovely review. I will pass on your kind comments to the team. Kindest regards,
    Kirby Cranshaw.
  • 5 Deborah Harness 23rd Apr 2017

    The funeral service for William Bullock was top quality

    Spare KC replied
    Thank you for taking the time to leave your review. Kind regards, Kirby Cranshaw, Branch Manager.

Address
2 Market Place
Horncastle
Lincolnshire
LN9 5HD

Open map

Latest Verified Reviews

Sheila Connelly 8th May 2018

Everyone looked after my Mum and I really well and we would like to say a big thank you to the team, especially Nicky and Kerry. Kind regards Sheila and Tina.

Lee Costidell 29th Apr 2018

Outstanding empathy and total effiency, by Nicky, during a very emotional time for our family.

Martin Chalk 16th Apr 2018

All that you could ask for at such a difficult time. Alford is a lively crematorium. All very well organised and staff were lovely and very helpful

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