Words cannot express how grateful we as a family are to DBFD who took care of my daughter Beckie, with professionalism, dignity, they looked after her like she was one of their own.
Wendy, was superb, very professional, yet her big warm heart shone through, i felt like we where friends chatting, she took care of everything for us, she took the stress and worry away from us, she took care if Beckie's 7 yr old daughter, while we spent precious time with Beckie, I will always be grateful to Wendy, who went above and beyond, and then some.
I met Joanne at a previous friend's funeral, and was struck by how professional she carried out her duties, she was very dignified, i thought she was wonderful, so when I went to see Wendy at Copy Lane, I asked if I could have the lovely girl with the red hair, to do Beckie's special day, I should not have been surprised when Wendy told me that Joanne was her daughter. I was lucky to get Joanne, who again just took charge,taking the stress from us, and conducting herself so beautifully, she even had Willow, Beckie's little girl walk with her, giving her a lovely role in her Mum's day.
The drivers of the cars also deserve a special mention, especially the driver of the our car, he was wonderful, they all where.
From the first telephone contact to the last contact, DBFD, mainly Wendy, the service was exemplary, they make the worst time in your life,that much more bearable, and I will say that they gave my daughter the most beautiful send off.
Just leaves me to say once again, a massive Thankyou to everyone who took care of Beckie, and us, but special thanks to Wendy and Joanne, what a team you two are, sending you best wishes and lots of love x