Portchester Funeralcare

4 Alison Bisset 14th Nov 2023

Penny was very friendly and the funeral director and attending staff were very professional. Our only criticism on the day was that although the funeral car arrived on time at the home address, the driver was unfamiliar with the route to be taken to the church and thus the cortege was 15 minutes late in arriving at the church, meaning that the service itself felt somewhat hurried.

5 Janet Cops 8th Nov 2023

Penny and Daniel went above and beyond with their kindness helping to make this very sad time a lot more bearable. Their attention to detail from flowers to Order of Service was exemplary and I can't thank them enough for everything they did. Everybody who attended thought it was an amazing service and gave Colin a wonderful send off. And the pine coffin was perfect !!

5 Cherry Hood 1st Nov 2023

Supportive and sympathetic service at a very stressful time. Thank you.

5 Cherry Hood 16th Oct 2023

Kind, efficient and professional service. Thank you.

5 Mark Waddilove 2nd Oct 2023

Penny and the team handled the situation with tact and dignity. Was very helpful, explaining all the options and supported us throughout. We can't thank her enough.

Mark & Julie

5 Oscar Ross 26th Sep 2023

Penny an David were very helpful in helping me to arrange a client’s funeral- very upfront with useful information which made the process smooth an effortless 

5 Emma Beagan 12th Sep 2023

The whole team were so helpful and kind
I can’t think of anything more I could have asked for.  
We used a prepaid funeral package and it honestly was the easiest and most straightforward thing to do. Thank you all

5 Malcolm Blanks 29th Aug 2023

Such a good experience.Penny was very efficient and very caring and kind. She couldn't do enough for us. I would highly recommend Co op funeral are.

5 Charlotte Steelsmith 21st Aug 2023

The very best most sensitive, comforting and supportive service from first meeting to on the day arrangements.  Gentle efficiency throughout.  Cannot recommend highly enough.

5 Maxine Slade 7th Aug 2023

All the staff were very helpful, kind & caring. I would especially like to thank Penny, 
Also Philippa Hawkins  for her help when she made a home visit & especially at the service  with her dog Maisie. It is a brilliant idea. THANKYOU all 

5 Catherine Wilson 24th Jul 2023

very professional and helpful staff

5 Matthew Paine 20th Feb 2023

Thank you so much, Penny made the process as painless as possible and was lovely to deal with. Threat service from everyone there

4 Sophie Hillsden 20th Feb 2023

We received the best service from this home, particularly from Penny. She showed care and compassion and we would not go anywhere else in the future. On the day, everything exceeded our expectations too. Thank you.

5 Julia Snowden 7th Feb 2023

Penny and her team supported us through every step of of this process. They were always there to answer our queries how ever small. Thank you

5 Bronwen Kent 30th Jan 2023

Everything went very smoothly. Handled with great sensitivity and care. Keen to ensure that the wishes of the family were honoured.

5 Juliet Potter 3rd Jan 2023

Penny was so helpful and understanding and made a very difficult time a lot easier , 

5 Anne Pettifor 28th Nov 2022

Very helpful and informative. Gave us all the options and helped us choose the appropriate service. Kept in touch with phone and email contact which was useful. Would recommend.

5 Peter French 22nd Nov 2022

I rarely write reviews but Penny from Portchester Funeralcare was professional and considerate and deserves a mention.

5 John Wilton 14th Nov 2022

It was a very professional yet
Very personal service
By all staff special thanks to
Lorna

5 Adora Holcroft 22nd Aug 2022

Portchester Funeralcare were so quick in contacting me back when I first started looking for Funeral Directors and were so incredibly helpful and informative in guiding my family and I through the process, as it's really disorienting on where to begin once a loved one passes away. But at short notice, they ensured that a lovely, simple and dignified service was arranged.

They helped arrange the flowers, printing the order of service booklets at short notice, which were so beautifully made and liaised with the crematorium and independent celebrant to make the already emotionally-filled day, one less stress to worry about. The funeral director (Lorna) present on the day also made sure to talk my family and I about the stages of the service, which was so incredibly supportive.

A huge thank you to Penny and Lorna for helping us through this difficult time. Penny was so incredibly supportive, professional and patient - I really cannot thank you enough for everything that you've done.

5 Susan Harris 30th May 2022

The service from Penny was excellent she couldn't have been kinder.

5 Jenny Kirby 9th May 2022

All staff involved were completely wonderfull and minfull of the jobs they are in. My familly and I could not have wished for a better service for Mark and help from all inviloved.

5 Carole-Ann Toon 4th May 2022

A difficult time but made easier with the professionalism of the team. I was given time to make decisions and every question answered (sometimes more than once. It didn't away go in the first time) Even problems nothing to do with the funeral were smooth away by good advise and experience. The funeral day went very well and I felt we gave our dad a worthy send off. Thank you

5 Tony Tudor 4th May 2022

Excellent in every respect. Could not wish for a better service from Penny and her colleagues at Coop in Portchester.

5 Marc Stephen 25th Apr 2022

Very conscientious and always available to discuss plans and ideas.