5 Deborah Haines 12th Sep 2021

Great service from start to finish Staff amazing at Portchester Branch, have such empathy and help is always at the end of the phone. Can not recommend Waters and Sons enough.

5 Pat Faulkner 21st Mar 2021

Very friendly at a time you need it most.

5 Carole Woods 14th Mar 2021

Excellent service from beginning to end.Thank you for making everything run so smoothly

5 Caroline Lambe 20th Feb 2021

So respectful. All ran smoothly

5 Lorraine Hearnden 5th Feb 2021

The team were very kind in assisting us to arrange Mum’s funeral, the admin team talked us through each aspect and did everything they could to assist us make decisions.  All went to plan on the day and once again they were very professional and caring.  I felt that Mum was treated with respect and I trusted their advice.

5 Michael Harding 25th Jan 2021

Waters and Sons were very courteous and helpful. Where there was an issue they went out of their way to resolve it

5 Emma Wilkinson 7th Nov 2020

At what is an extremely difficult time for any family Tracie and her colleagues did a superb job of guiding us through what we needed to do to ensure a fitting service was provided. Supportive and caring they made a very hard task simpler with their dedication and professionalism.

5 Sarah Brett 24th Aug 2020

Water and Sons Portchester were wonderful and caring at such a sad time for our family. The team, Tracie and Abbie helped talk us through what we needed to do as it was the first time organising a funeral and made the process really easy. On the day Tony looked after us and our dad at the crematorium whilst we said our good byes. With much thanks.

5 Zoe Porter 16th Jun 2020

I just want to say how wonderful Waters & Sons have been throughout what can only be described as one of the most challenging and sad times. Tracie, Simon, Liza and the team were professional, caring and genuine throughout, we really didn’t need to worry about a single thing. From the cost to the planning and the communication, everything was handled exceptionally and I could recommend them highly enough. Thank you 

5 Norman Nuttall 21st Apr 2020

We were delighted with the arrangements made, the consideration shown and the attention to detail expressed by all members of the staff.   Especially in the light of the current restrictions in force, our sincerest thanks and gratitude.

5 William Carl 18th Apr 2020

24 hrs service more than convenient, Staff attentive, considerate and well informed. Made a difficult few hours and couple of days less difficult than they may have otherwise been

5 Andy Thomson 5th Mar 2020

Just like to thank Tracie at Waters & Sons, Portchester, For guiding me through the funeral arrangement process  for my wife’s funeral, as I’d never had to do this before she made it very easy at a very difficult time and I will always be grateful for that. The funeral service it’s self ran exactly to plan so thanks to the whole team at Waters & Sons and would highly recommend them.  Andy Thomson 

5 Laura Swetman 28th Feb 2020

We contacted Waters & Sons when we knew we needed to make funeral arrangements for my husband as he was transferred to end of life care. It was so refreshing at the point when we were making enquiries to be given readily the open and honest information in relation to costs. We met with Tracie Bascombe at the Portchester branch who treated us with compassion and professionalism, ensuring that all our needs and wants were recorded. When the time came a simple ‘phone call put everything in place, a true benefit at a very emotional time for the family. We received professional and empathetic support from the entire team at Waters & Sons, in the run up to the funeral and so much on the day. Simon Waters and his team provided customer support of the highest standard in delivering the funeral we wanted and we are grateful to him and every single member of the team we came into contact with on the day. We can only recommend Waters & Sons highly and thank them for the very professional service they delivered. A Swetman

5 Richard Baker 21st Feb 2020

Tracie at the Portchester branch was very helpful and efficient. Thanks to her efforts the funeral was as good as any such event can be. The only slight criticism is the obituary site which is very, very slow and sometimes crashes. This was pointed out so hopefully the problems are now sorted.

5 Leanne Cripps 7th Jan 2020

To say i was devasted on the passing of my Mum is an understatement Arranging my Mums Funeral was made easier because of these lovely people ..everything went perfectly Thankyou so so much ❤❤

5 Ricci Georgeson 6th Oct 2019

I was so happy to have used waters and sons for the service of my father. They where very professional and took care and attention on every detail that we asked for. It was all done very smoothly and I couldn’t have asked for a better service. Thank you