Co-op Funeralcare, Kirkcaldy

5 Ann MacPherson 10th Apr 2024

Co-op Funeralcare has been very professional & understanding throughout this very difficult period for us, as a family.They have looked after us all throughout, with particular mention to Laura in the office & Lee who took care of us at dad's funeral

The quality of 'Order of Service' was outstanding.

With all the organisation completed by the Co-op it took away a lot of stress during this really difficult time.

5 Lorraine Dean 25th Mar 2024

I was over the moon what the coop funeral did for me thank you very much

5 Charles MacPhee 25th Mar 2024

Terrie,
Helped us through a difficult time and explained everything to us, also Terrie kept in touch by telephone and providing updates as to where we were with funeral arrangements 
Regards 
Charles Macphee

5 Stanley Hogg 25th Mar 2024

Caring and flexible assistance from all staff.

5 Maxine Greig 18th Mar 2024

The staff were friendly and helpful but professional throughout. Communication  was good and everything was well co-ordinated. 

5 Thomas Grace 11th Mar 2024

Very helpful from start to finish cant thank lois and the team enough

4 Catherine Given 19th Feb 2024

Was very pleased with the service i received from beginning to the end on the passing of my mother very informative and show of empathy and care . 

5 Linda Thomson 19th Feb 2024

Could not praise this company up enough. Very attentive, understanding, and very helpful. It takes very special people to do this work, and special they are. I can’t thank them enough, and I wish them all very well.

Thank you all very much.

Linda Thomson 

5 Helen Jack 15th Feb 2024

Tammy was very kind and helpful. She explained everything very well and despite some issues from other professionals arising she was very reassuring and kept us informed.

5 John Russell 12th Feb 2024

The whole process was sympathetically and professionally handled. Our wishes, more than the normal, were carried out to the letter and seamlessly. Cant praise the staff enough.

5 Kenneth Duncan 28th Jan 2024

A very professional service with attention to detail and thoughtful, caring staff helped us through a difficult time.
It could not have been better.

5 Shona Aitken 22nd Jan 2024

Caring professional excellent 

5 Charles Ball 15th Jan 2024

From the first contact we were treated with kindness and compassion by all staff.  The contact in the lead up to the funeral was very good and ensured we knew what was happening and when.  Particularly appreciated the funeral directors call and support.

5 Ann-marie Peggie 15th Jan 2024

3rd funeral organised since October, all with Lois who has been amazing on all occasions.  Nothing too much trouble - thank you for making such a difficult time easier.

5 Audrey Beedie 5th Jan 2024

Lois and the team at Co-op Kirkcaldy provided an excellent service from start to finish. Very professional, respectful, caring and compassionate throughout. Always willing to do anything to help and a great support to the family during a difficult time. The staff were excellent, the cars were immaculate and the flowers were beautiful. Every detail was managed well and communication throughout was perfect. Thank you Lois and your colleagues for everything, very much appreciated. Would highly recommend.

5 Linda Walls 3rd Jan 2024

From the outset the staff member dealing with our needs was pleasant, and helped us through the process whilst recognising the difficulty this presents. She continued to be in contact by phone and email over the ensuing weeks clarifying issues and ensuring we were happy with the arrangements. The staff member dealing with the funeral on the day was also pleasant and had been in contact prior to this again clarifying arrangements with us. Everything went smoothly and we felt supported in choices and decisions throughout.

4 Lynda Connolly 2nd Jan 2024

I felt well taken care of 

5 Allison Matheson 2nd Jan 2024

The care and support we received was excellent. The staff were very professional and efficient but also warm and sensitive. Everything went smoothly and we were fully informed at all times

5 Sheona Morrison 2nd Jan 2024

Everything was done and Lois was very kind and thoughtful at such a difficult time

5 David Lawson 18th Dec 2023

Very efficient , helpful and friendly 

5 Barry Greig 18th Dec 2023

Excellent first class service 

5 Svetlana Korshunova 28th Nov 2023

The highest quality service, staff sympathetic and supportive, all went well with the wishes of the family put first. We chose and got all we wanted. Thank you!

5 Fiona Wylie 27th Nov 2023

All staff involved with us were caring, empathic and professional. We feel well cared for and we know you looked after mum well. Thank you for your care and compassion. We cannot speak highly enough of the service you provided

5 Catherine Greer 27th Nov 2023

Very professional they did my mum proud from start to finish. Xxxx

5 Grant Robertson 27th Nov 2023

The service the family received was excellent. The staff and in particular Lois Harris were friendly, compassionate,professional and efficient.