Scotmid Funerals, Liberton

5 Laura Russell 29th Oct 2019

Scotmid Funerals Coop, Liberton Brae, Edinburgh. Our family had the devastating need to use a Funeral Directors for the sudden unexpected death of a family member with the body having to be Repatriated back to the UK from Spain.  I made contact with Scotmid Funeral Coop on Liberton Brae, Edinburgh to see if they could deal with this. Allan Taylor was my first point of contact and I can honestly say his compassion and professionalism was excellent. He kept in contact with me throughout the Repatriation and the days beyond, which continued on for 5 weeks. He also assisted greatly with our decisions for our family members funeral. On the week leading up to the Funeral, Allan had planned Annual Leave and we were passed over to Victoria Jackson. Again, Victoria was compassionate and professional and she went above and beyond to console my mother when we spent some alone time with our family member.  Victoria also sourced pink ties for Scotmid Staff to wear on the day of the Funeral as she knew this was our family members favourite colour and we would all be wearing pink. The Funeral was absolutely beautiful and really captured the essence of our loved one. The Humanist, Lisbeth ***, delivered a beautiful compassionate Service which was extremely emotional, yet lovely to listen to as it was delivered so beautifully.  It has been an extremely horrendous dark time in our lives yet Scotmid Funerals Coop done absolutely everything they could to make it that little bit easier for us.❤️❤️❤️

5 Martin Nicholson 11th Oct 2019

Excellent and compassionate customer service from all from the first day of arranging my mother-in-laws funeral  service through to the actual day of the service and cremation. I would like to thank Allan Taylor at the branch for is help and guidance and Christine who on the day of the service looked after us all.

5 Felicity Wood 21st Sep 2019

Can't thank them enough, everything was absolutely perfect. Alan Taylor s assistance was invaluble

5 Maureen Purdie 15th Sep 2019

Every care was taken to make things as smooth and orderly as could be and I very much appreciated all my 'last minute' requests being dealt with kindly. This was my third experience of Scotmid at Liberton Brae as they also dealt with my parents' funerals and I have no hesitation in recommending them.

5 Laura Bell 3rd Sep 2019

The staff were all pleasant, professional but most of all human.  They guided and supported myself to make the best choices during the worst time of my life and I can’t thank them enough.

5 Jon Hassel 30th Aug 2019

The Liberton staff and staff on the day of our dad's funeral were so helpful and understanding. Cannot fault the service provided.

5 Bruce Clark 9th Aug 2019

i would like to say that the staff made a very distressing time into a very relaxed, peaceful,and confident time.the staff at the shop were extremely helpful and a special thanks to the staff on the day who made us feel at ease and they were very respectful

5 James Brough 25th Jun 2019

They arrived on time booked the minister that I wanted and kept me updated if there were any changes.

5 Aileen Blackwood 29th Oct 2018

Not only were we treated with great care and respect but Christine made it as easy as it could possibly be by explaining and arranging every detail. She was so kind and gentle and took great care of my husband. I wouldn’t hesitate to recommend them to family and friends.

5 Anne-Marie Boner 8th May 2018

Elaine and the team are just amazing, would highly recommend

5 James Boyle 28th Apr 2018

Conducted our funeral with the utmost professionalism and understanding even when the service overran somewhat special thank to Elaine at Liberton Boyle family.

5 Scott O'Donnell 16th Feb 2018

Excellent service from Scotmid Co-operative Funerals, Liberton

5 Debbie Smart 11th Feb 2018

Debbie Carrigan made everything straightforward and simple - at a time like this it’s what you want - helpful and understanding.  Thankyou

5 John Carroll 18th Oct 2017

Very supportive and kept in touch through out can’t thank them enough for making a difficult time easier 

5 Kerry Ford 29th Sep 2017

Everything was perfect. From start to finish. Muriel was fantastic, nothing to much trouble for her. Christine was amazing, she turned the car so Mum's 94 year old friend wasn't far from the car door & so respectful as they all had green feathers in their lapels in memory of mum. Muriel also called the day after Mum's funeral to ask how it all went & how we were. Service was so personal & everyone did more than 100% for mum & the family. I would highly recommend Scotmid to everyone. Thank you for making a very hard & sad time easier for us Kerry xx

5 Ross Buchanan 3rd Sep 2017

Thank you for your warm efficient help at such a difficult time. Quietly ensuring everything was just right.

5 Irene Winton 26th Jun 2017

Elaine was great, as she was when my Mum passed away in February. Very helpful, sympathetic and professional.