Co-op Funeralcare, Crownhill

5 Lynda James 27th Nov 2023

Matt lake was absolutely wonderful from the moment my sister and I met him , caring, very professional and extremely considerate, which made all the arrangements so easy for us , the day of the funeral again was really lovely and thank you to everyone drivers etc for their kindness on such a sad day , 
A sincere thank you to all from myself and my sister 

5 Charlotte Weston 27th Nov 2023

Thank you to all of the team. You made a difficult day much easier - everything ran seemingly effortlessly due to the outstanding organisation 'behind the scenes'
and everyone was very kind and respectful. Couldn't ask for more.

5 Chris Law 27th Nov 2023

We dealt with Rachel co-op
Crownhill Plymouth.
Rachel looked after us when Dad passed December 2021 and her caring nature and attention were outstanding.  

5 Sean Skinner 24th Nov 2023

Matt the guy in charge of mums funeral was brilliant from to start to finish.
Highly recommend coop funeral directors

5 Christopher Reynolds 21st Nov 2023

Excellent service

5 Shane Harris 21st Nov 2023

Following our meeting with Rachel everything went exactly as planned, nothing was too much trouble. On the day everyone was so kind and professional.
Thank you all.

5 David Elliott 13th Nov 2023

Great service from start to finish from both of the Matt’s

5 Jan Johnson 8th Nov 2023

Thank you very much for your caring service which is seamlessly organised, covering all of the arrangements from the legal necessities through to the beautiful flowers.  The team at Crownhill took the pressure off us making a difficult day more bearable.  All the staff we met were superb, particular thanks to Matt and Matt and Stanley our driver and to Emma our celebrant who pitched the service just right.  

5 Michael Dawe 30th Oct 2023

Everything was perfect.Staff were very helpful ,polite and professional I was very impressed with the help and guidance given in respect of the whole service procedures, especially the musical recordings used at the service.I would certainly recommend this funeral service for anyone looking for quality and perfection.

5 Brian Reed 23rd Oct 2023

The team was excellent they informed me of all the different options,the entire process was explained. The order of service booklet with my mothers photographs, and decorated with flowers was perfect. the celebration of my mother was organised by the team and was carried out on the day with compassion.

5 Kate Fuge 23rd Oct 2023

Rachael was so lovely and very professional. I can't thank you all enough, my dad had a beautiful funeral

Kate

2 Peter Smerdon 23rd Oct 2023

Being unable to contact the Crownhill office directly and having to be routed through a call centre is far from ideal and not what I had expected from the Coop. For my request for call backs not to be responded to just compounded the situation. of my 5 calls during office hours 3 went through the call centre and in the end I had to visit the branch to get my questions answered.

5 Peter Tate 16th Oct 2023

The co-op were professional and compassionate throughout our experience.
Our director, Rob, went above and beyond to support us and we are forever grateful 

5 John Lacroix 16th Oct 2023

Lilian LaCroix

We received a professional and caring service.

5 Linda Harrison 9th Oct 2023

I used the services of Co-op Funeral Care, Crownhill, Plymouth, for my mothers funeral. Matt Lake the funeral director was absolutely brilliant. He was professional, respectful & showed care & concern throughout this very difficult and sad time.

5 Lisa Khan 9th Oct 2023

We were very pleased with Co op funeral care Suzy did an excellent job and everything went smoothly 
Will definitely come back again but hopefully not just yet ! 

5 Steven Bone 9th Oct 2023

Very proffesional service. Highly recommended

5 Mark Harrison 2nd Oct 2023

Very professional, sympathetic, sensitive and understanding at all times.

5 Cheryl Clancy 25th Sep 2023

The professionalism of the Coop Funeral Care was excellent. Very helpful, caring, sensitive and dignified throughout all our contact with staff. From organising the Funeral to the last detail through to the actual day of the Funeral everything went seamlessly. The undetakers on the day were very professional and amicable, they were excellant.

5 Brian Farnley 25th Sep 2023

beautiful
service from rachel and the team 
care and attention to detail during what is a difficult time 

5 Karen Harris 25th Sep 2023

Absolutely amazing people , very attentive to every need. Friendly and caring. Nothing was too much for them. Rachael , Matt, Beth were just a few names I remember. The horse and carriage was amazing.Thankyou so so much for giving my baby girl a good send off.

5 Tina Margaret Brint 25th Sep 2023

I cannot thank you enough for your kindness compassion you have shown not just to my dad but to all of his family 
At this very difficult time you made it so easy for me to arrange everything and give him the best send off he deserve x

5 Paul Davey 25th Sep 2023

Brilliant, friendly,compassionate, caring people

5 Peter Fox 22nd Sep 2023

All at the Morshead Road branch made it as easy as it can be at such a difficult time.
We were kept upto date of every step of the way, and the day of the funeral went as planned. First class service.
Thanks to all.

5 Susan Stewart 18th Sep 2023

From start to finish in a difficult time excellent service from matt g and team