Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
In 2003, the Cotmanhay branch joined A.W. Lymn The Family Funeral Service. Before then, it was the headquarters of the Ilkeston Co-op Funeral Service, which opened in 1979.
Bennerley House, the beautiful building where the funeral home is located, originally belonged to a local carpenters and includes a reception area, family rooms, visitation rooms, cold room facilities and garaging for part of our fleet of Rolls-Royce hearses and limousines.
Mick Schofield is the funeral director responsible for this office and is assisted by funeral director Nikki Anderson.
The opening times are from 9 am to 5 pm from Monday to Friday, but you can call at any time on the telephone number to arrange an appointment – you will then be able to arrange a meeting at your convenience.
The branch covers all of Cotmanhay and its surrounding area, including Awsworth, Cossall, Eastwood, Heanor, Langley Mill, Loscoe, Shipley, Smalley, Stanley, West Hallam and further afield.
A W Lymn The Family Funeral Service was founded in 1907 and is now managed by Nigel, Matthew and Jackie Lymn Rose.
Many families comment on the care shown throughout the process, describing staff as compassionate, respectful and willing to support them at every stage, from the initial arrangements through to the funeral day itself.
Several families emphasise the importance of clear communication, noting that staff kept them well informed about what was happening and what would happen next, which helped reduce worry during a difficult time.
Many families mention that nothing was too much trouble, with staff going beyond what was asked to help personalise the service and make the day run smoothly according to the wishes of the deceased and their families.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Constance New10th May 2020
Very kind & compassionate people, they was very helpful with everything I needed to know what to do, especially in this lock down they provide the best service possible for my mum, thank you A.W.lym
Chloe Lymn Rose replied
Thank you for your kind words, I am glad that I was able to help your during these uncertain times and that we were able to create the best service possible for your Mum. Mick.
5Karen Harby 30th Mar 2020
Despite the awful circumstances we are all experiencing at the moment, Lymns did a beautiful service for Barrie. Special thanks to Michelle as she went way above & beyond just doing her job. She did everything posssible to make it as lovely as possible. Thanks also to the guys for the kind & respectful way they handled everything on the day. Thankyou too to Heather for the beautiful reading. So wanted to give them all a big hug! This isn't the first time we've used Lymns. They've never let us down. Wouldn't use anyone else. XX
Chloe Lymn Rose replied
On behalf of myself, Mick and the Cotmanhay team thank you for the kind words. Iâd like to pass on my sincere thanks to Karen and Jane for allowing me to take care and arrange the funeral of Barrie. Thank you, Michelle.
5Mel Wilson14th Jan 2020
The help and support from Michelle, Mick and Wayne was absolutely outstanding.
Nothing was too much trouble despite the difficult circumstances we were faced with.
The care and compassion shown was second to none. Our heartfelt thanks for looking after our loved one after his sad passing and helping us give him the amazing send off he truly deserved.
Chloe Lymn Rose replied
It was a pleasure to help and guide you and Barbara during this sad time. The thought, personalisation and care for Peter was so special you both really did him proud, Iâm grateful you both trusted me to help with the decisions made. Thank you for you kind words and comments â Michelle, Mick and Wayne.
4Joanne Foster18th Dec 2019
Didn't feel pressured made the process of arranging very helpful
Chloe Lymn Rose replied
We are glad that Mick and Michelle made the arrangement process as straightforward as possible for you and they joining me in thanking you for your kind words. If however they could have done anything further for you to give a 5* service then they would welcome this feedback.
5Mario Rizzardi12th Nov 2019
Very kind and patient. Nothing was too much trouble. Everything was done correctly. We have nothing but praise for them.
Chloe Lymn Rose replied
Thank you to all your family for these kind words. I am so grateful for this kind feedback as it help us to keep up the good work we are doing in the Ilkeston area. Mick.
5Ann Porter29th Oct 2019
Everyone was very helpful and patient with us at this very difficult time. They do not give you the hard sell at all. Everything went smoothly and I have no hesitation in recommending Lymns.
Chloe Lymn Rose replied
Michelle has asked that I pass on her personal thanks to you for your kind words. Â It was her pleasure to help you through this sad time and she is glad that she made you feel at ease with no pressure during the difficult process of making all the decisions. We are also grateful to you for your recommendation, thank you.
5Pat Clements28th Oct 2019
Very supportive and professional staff. We were carefully guided through all the arrangements, which was extremely useful at a very difficult time. All the recommendations were gratefully received and the final service was perfect in every way. Thank you
Chloe Lymn Rose replied
We are glad that Michelleâs guidance and recommendations enabled you to create a final service that was perfect in every way and she joins me in thanking you for your kind words.
5Diane Stoppard 25th Oct 2019
From Start to Finish, I can't fault the service that I received and the wonderful funeral for my Mother, We dealt with the Ilkeston Office, and I have to say a big thank you to Michelle Hobbs who helped me through a very difficult time
Chloe Lymn Rose replied
Thank you for your kind words, particular in relation to the support and guidance provided by Michelle. We are glad that you received faultless service throughout and that we were able to help you create a wonderful funeral for your Mother. Thank you.
5Lisa Cragg11th Oct 2019
I would just to like to say thank you so much for your professionalism and for giving Jamie the best funeral I could of hoped for. The coffin was amazing all of the guests could not believe their eyes they had never seen anything like it. Also thank you for taking such good care of Jamie you did everything that was asked of you and I felt a great comfort knowing he was being so well looked after.
Chloe Lymn Rose replied
Please pass on my thanks to Mrs Cragg, I am very happy that everything went as she had wished. Mrs Cragg and the family put their trust in me and this feedback makes me so happy knowing I did everything right. Thank you, Mick.
5Rhona Draper8th Oct 2019
Excellent caring people treating the family with dignity and respect.
Chloe Lymn Rose replied
I am happy that I was again able to help you and your family during this sad time and I would like to thank you for this review. Mick.
5Tara Fretwell17th Sep 2019
My dad had the best send off ever and couldn’t have done it without Lymns they were incredible and so supportive
Chloe Lymn Rose replied
Mick, Ralph and I would like to thank you for your lovely words and comments, Michelle
5Margaret Lacey 15th Sep 2019
Could not thank them enough, Michelle is lovely and understanding
Chloe Lymn Rose replied
Michelle has asked me to pass on her personal thanks for this lovely review and she is glad that she was able to help you during this sad time.
5Lianne Strange13th Sep 2019
Michelle was very helpful and made the process go smoothly at a very difficult time.
Every member of staff was very professional and helpful and explained everything well.
Chloe Lymn Rose replied
We are glad that everything was properly explained to you and that all of the team were professional and helpful throughout. Thank you.
5John Dilks25th Aug 2019
Great service, can't thank them enough for the way they looked after us and mum
Chloe Lymn Rose replied
Thank you Mr Dilks for these kind words. We are very happy everything went the way you had wished. Mick.
5Barry Naylor23rd Aug 2019
Excellent service & support at a difficult time. Mick and staff could not have been more professional. Every detail is carefully considered and explained, with arrangements made as you require. I would highly recommend A.W Lymm to anyone in the same circumstance.
Chloe Lymn Rose replied
It is very nice to see these kind words about myself and my team and to know that everything went the way you had wished. Thank you also for your recommendation. Mick.
5Jill Fisher5th Aug 2019
We were so very pleased with everything you did for our Dad.
From start to finish you helped us through a difficult time with thoughtfulness and compassion. Thank you from all the family.
Chloe Lymn Rose replied
We are glad that the compassion and thoughtfulness shown by the team at Cotmanhay made this difficult time as little easier for you. Thank you.
5Brian Eades28th Jul 2019
unbelievable, kind and very helpful.
you all made everything so easy in such a difficult time.
Nothing was ever to much trouble for you, I will never ever be able to say how thankful I am that you made my Mams passing such a joyful day......just as she wanted.
thank you all so much x
Chloe Lymn Rose replied
Michelle, Mick and Wayne would all like me to pass on their personal thanks to you for these lovely words. They are pleased that they were able to make this sad time into the joyful one that she would have wanted. Thank you.
5Valerie Shaw7th Jul 2019
Very professional, compassionate and couldn’t do enough for us. Wouldn’t go with anyone else
Chloe Lymn Rose replied
Mick, myself and the rest of the Cotmanhay team offer our heartfelt thanks to you for your lovely words and comments. Thank you, Michelle.
5Norma Fyfe23rd Jun 2019
Everyone of the staff made this difficult time so much easier to bear. At every turn of events they were there with advise and support. Thank you to them all.
Chloe Lymn Rose replied
Can you please pass on my thanks to Mrs Fyfe and the family for these kind words. I went to the home to do the arrangements and I looked after the family on the day. Very sadly we only did Mr Fyfeâs sisters funeral about 6 weeks ago. I am so glad everything went so well. Thank you, Mick.
5Ray Allsebrook12th May 2019
Great service and very professional, they take all of the stress out of a very sad time.
Chloe Lymn Rose replied
Both Mick and Michelle have asked me to pass on their personal thanks to you for your kind words, they are glad they were able to take some of the stress out of this sad time for you.
5Colleen Ferris5th May 2019
At at time when you really don’t know what way to turn this amazing company just take all the worries away from you in planning a funeral for your loved one from start to finish absolutely outstanding service advice and compassionate thank you so much Michelle mick and team you helped us give our Mam her journey to heaven so beautiful ❤️
Chloe Lymn Rose replied
Thank you for your wonderful words. We are really pleased that Mick and Michelle took away all your worries and were able to help you create a beautiful service for your Mam. They have both asked that I pass their personal thanks on to you.
5Lisa Holmes22nd Apr 2019
I would firstly like to thank the two guys who collected my Dad from home, Matthew & Gary, how professional and dignified you were. Finally to Mick who arranged the funeral and seen it through on the day, words can,t thank you enough for what you did for myself and my family. THANK YOU
Chloe Lymn Rose replied
Thank you for this lovely review. We are pleased that all the team looked after you so well during this difficult time and I have passed this on so the staff involved can read you kind words.
5Geoffrey Watson27th Mar 2019
***** service from start to finish. Thank you.
Chloe Lymn Rose replied
Thank you for your 5* rating of the service provided by Derek and his team.
5Jacqueline Wilson5th Mar 2019
Mick and team of cotmanhay are always fantastic we ad quite a few funerals and there brill
Chloe Lymn Rose replied
I am sorry to hear that you have had to use our services many times but am pleased that Mick is fantastic each time and that you are always very happy with the standard of our service. Thank you.
5Carole Reid11th Feb 2019
very professional but caring and sympathetic and met all our needs for the funeral
Chloe Lymn Rose replied
I am happy that I was able to help and guide you both through the arrangements and would thanks you for your kind words. Mick.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Constance New10th May 2020
Very kind & compassionate people, they was very helpful with everything I needed to know what to do, especially in this lock down they provide the best service possible for my mum, thank you A.W.lym
Karen Harby 30th Mar 2020
Despite the awful circumstances we are all experiencing at the moment, Lymns did a beautiful service for Barrie. Special thanks to Michelle as she went way above & beyond just doing her job. She did everything posssible to make it as lovely as possible. Thanks also to the guys for the kind & respectful way they handled everything on the day. Thankyou too to Heather for the beautiful reading. So wanted to give them all a big hug! This isn't the first time we've used Lymns. They've never let us down. Wouldn't use anyone else. XX
Mel Wilson14th Jan 2020
The help and support from Michelle, Mick and Wayne was absolutely outstanding.
Nothing was too much trouble despite the difficult circumstances we were faced with.
The care and compassion shown was second to none. Our heartfelt thanks for looking after our loved one after his sad passing and helping us give him the amazing send off he truly deserved.
NAFD Member