Stockton Heath Funeralcare

5 Annette Waldron 8th Apr 2024

After losing my husband organising a funeral was the last thing i needed. From start to finish we got a 1st class service. It was a lovely lady called Kim who looked after myself & my family. Nothing was too much trouble. You would not get better treatment or kindness anywhere.

5 Sheila Barton 8th Apr 2024

I just want to thank you all so much for the wonderful professional way you dealt with my Aunt Doreen’s funeral. Down to bringing Doreen from hospital to being taken to Fox Covert.
The Order of Services were just lovely, the layout, the print, and the way the photos were added. The best order of service I have ever seen.
The coffin was lovely and the flowers were amazing.
My aunt was brought in and out of church very professionally by Joe and his team.
All in all a sad occasion but professionally and delicately handled. 

5 Rachel Farrington-Allen 20th Mar 2024

The whole team were wonderful. Thank you for providing a dignified service and a kind team to get us there 

4 Colette Holland 2nd Mar 2024

Thankyou so much to the lovely team in Stockon heath in dealing with my dad's funeral with such kindness and professalism.
It was truly appreciated.

5 William Smyth 5th Feb 2024

From start to finish, they helped in every way. They made the process easy and comforting

1 Suzanne Briggs 29th Jan 2024

Did not turn up on time 
Late 
No order of service in the church 

5 Neil Buist 2nd Jan 2024

Joe and the team at Stockton Heath Branch treated us with respect, compassion and dignity at a very difficult time, nothing was too much trouble for them. Joe spoke phoned us regularly to make sure that we were ok and to enable us to respect our Dads wishes when arranging his funeral, The funeral itself was a fitting tribute to our Dad and this was thanks to Joe and his team which we are truly grateful for.

5 Jacqueline Johnston 27th Nov 2023

I recently experienced the loss of a loved one, and I wanted to express my gratitude for the exceptional funeral care provided by Stockton Heath Funeralcare. In the midst of an emotionally challenging situation, the team displayed an unparalleled level of compassion, making a difficult process more manageable.

From the moment we walked through the doors, their attention to detail and genuine concern for our well-being were evident. The staff demonstrated the perfect blend of professionalism and empathy, guiding us through each step with the utmost care. They took the time to listen to our wishes, answer our questions, and offered support in ways that went beyond our expectations.

The facilities were not only impeccably maintained but also designed to provide a serene and comforting atmosphere. Every aspect of the funeral arrangements was handled with precision, allowing our family to focus on remembering and celebrating the life of our loved one.

In times of grief, customer care becomes more than a service—it becomes a lifeline. Stockton Heath Funeralcare excelled in this regard, offering solace and understanding that eased the burden of our sorrow. I am profoundly thankful for their exceptional service during this challenging period and would highly recommend them to anyone seeking compassionate and respectful funeral care.

With heartfelt appreciation,
Jacqueline Johnston

5 Richard Woolley 1st Nov 2023

The team were extremely helpful from start to finish. Very professional, sympathetic & empathetic throughout. 

5 Nicholas Roberts 2nd Oct 2023

Very good service

5 Lisa Worrall 15th Sep 2023

Claire and the team from Stockton Heath are excellent, explained everything we needed, and helped us to get through the tough period. Even after the funeral Claire still called to make sure we were ok. I cannot thank the team enough for all of their help, understanding and empathy at this time

5 Christine Addis 31st Jul 2023

The staff were excellent and very reassuring, explained what would happen and kept me informed along the way.

5 Stephen Davenport 24th Jul 2023

Excellent support and service. Very helpful and understanding staff. 

5 Nalan Ellevsen 20th Jun 2023

Everyone who were involved were very nice and helpful. Special thanks to Joe, Claire and Barry (at Bewsey branch) and to Malcolm for a beautiful speech. 

5 Wendy Common 19th Jun 2023

We were looked after from start to finish. All the staff were very professional whilst being caring and friendly. Were we're kept up to date with all the arrangements and could not fault any part of the process.

5 Imogen Sawyer 20th Feb 2023

Kind , caring, friendly, efficient. Thank you for everything.

5 John Darwin 5th Feb 2023

Excellent: Lovely staff, very kind and caring, guided us through the whole process with dignity and grace. Many thanks.

5 Pamela Worrall 23rd Jan 2023

Excellent service -kind, caring and understanding

4 Christine Brown 3rd Jan 2023

Most of the arrangements for my mother's funeral went extremely well, but I was let down by the fact mum wasn't in the Chapel of Rest until the Tuesday before the Thursday of her burial. It caused me great distress as I wanted to spend more time with her before she was buried.

5 Martin Taylor 3rd Jan 2023

Excellent service throughout. We were kept fully informed and assisted every step of the way and in particular on the day of the funeral Nothing was too much trouble All staff were incredibly supportive and compassionate

5 Emma Foster 20th Dec 2022

Thanks so much to Kim, Claire and Joe - all of whom were extremely helpful and respectful during this process. They made a horrible time a little bit easier, and I am so grateful. 
My very best,
Emma

5 Janet Fidler 22nd Nov 2022

Kind thoughtful staff, everything ra very smoothly . No complaints.

3 Andrew Guile 7th Nov 2022

Service by Kim and Claire was second to none lovely ladies who really put us at ease with their caring approach, but unfortunately other areas need to be addressed, was promised a call by joe and it was several days waiting for the call for the final arrangements, then at the funeral service, a young pallbearer and a groundsman at the cemetery were talking all the way through the readings and speeches which I thought was very rude and disrespectful, I did mention this with a call the day after the funeral, but I’ve not had any call to apologise or address what happened, so part of the service was not satisfactory at all but Kim and Claire were excellent and great at what they do. 

5 Colin Weaver 7th Nov 2022

Couldn't have asked for a better, more professional sevice at such a difficult time. Nothing was too much trouble. Would definitely recommend the team at Stockton Heath Coop!

5 Frederick Moulsdale 3rd Oct 2022

I found Kim and Clare very helpful in putting my wife's funeral together nothing was too much trouble for them to do, also Funeral Director Joe on the day of the funeral was considerate and understanding in doing his job.