Co-op Funeralcare, Hoole

44 reviews

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Co-op Funeralcare, Hoole is an ethical and member owned funeral director, serving bereaved families in Chester and the surrounding area with care, respect and clarity.

Latest Verified Reviews

Ingrid Foley 17th Jan 2022

Lucy and Kelly were fantastic made my husbands funeral go without any stress. Could not have anyone better. Thank you girls it meant so much to me.

Janine O'Sullivan 6th Jan 2022

I spent thousands and gave my mum the best send off I could. I wasn’t allowed to see her latex out because of deterioration. Although I gave them her clothes 4 days after she died. I asked for a basic urn to set my mum free from & I received a paper bag inside a cardboard box. Very Cruel . When I made sure she was sent off flowers upon flowers !!

Michael Hunter 1st Jan 2022

Lucy and Kelly were very supportive and understanding and helped the family enormously through what was a difficult time - taking us through each step in a caring and considerate way. The whole process from end to end was handled beautifully. We couldn't have asked for a better way to say good bye to mum.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
35 Walker Street
Hoole
Chester
Cheshire
CH2 3BS

About Us

Co-op Funeralcare, Hoole is an ethical, member-owned funeral director in Cheshire. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They are owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Hoole can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco-friendly alternatives such as bamboo, wicker or even cardboard.

Their Chester funeral home can provide a wide choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the country's largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Chester, Co-op Funeralcare, Hoole take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. Community is at the heart of every Co-operative branch.

During weekdays, Co-op Funeralcare, Hoole in Cheshire is open from 09:00 - 17:00. If you need help outside of these hours, there is a 24-hour phone service you can call. Visiting hours on the weekend can also be arranged by appointment.

Telephone Co-op Funeralcare, Hoole today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 4 Ingrid Foley 17th Jan 2022

    Lucy and Kelly were fantastic made my husbands funeral go without any stress. Could not have anyone better. Thank you girls it meant so much to me.

  • 1 Janine O'Sullivan 6th Jan 2022

    I spent thousands and gave my mum the best send off I could. I wasn’t allowed to see her latex out because of deterioration. Although I gave them her clothes 4 days after she died. I asked for a basic urn to set my mum free from & I received a paper bag inside a cardboard box. Very Cruel . When I made sure she was sent off flowers upon flowers !!

  • 5 Michael Hunter 1st Jan 2022

    Lucy and Kelly were very supportive and understanding and helped the family enormously through what was a difficult time - taking us through each step in a caring and considerate way. The whole process from end to end was handled beautifully. We couldn't have asked for a better way to say good bye to mum.

  • 5 Carole Williams 29th Dec 2021

    Was very pleased and happy the Co Op funeral service gave us excellent help arranging Stewarts funeral. The suddeness of his death been so very hard and also being away from home. Every thing was wonderful from bringing Stewart back to Chester to visiting him in the chapel could not have done any more for us it was a pleasure dealing with the lovely staff Kelly Lucy Chris and Josh. Also Sarah Townsend who did excellent job of Stewarts Eulogy we the family were so happy everything went lovely and Stewart had a lovely send off all thanks to Co Op Funeral services Walker street Hoole Chester.

  • 5 Jacqui Brierley 29th Dec 2021

    I would highly recommend Co-op funeral care Hoole.  Nothing was too much trouble and the staff were considerate and friendly, putting us at ease at such a difficult time. 

  • 5 Harry Miller 29th Dec 2021

    Very professional, friendly and discreet by all at Hoole Chester branch 

  • 5 Elaine Pierce Jones 20th Dec 2021

    The co op were wonderful, they really helped during a terrible time.

  • 5 Nick Hodson 13th Dec 2021

    Nothing was too much trouble, Kelly & Lucy were exactly what we needed at such a difficult time, nothing was too much trouble.

  • 5 Joanne Bates 6th Dec 2021

    I can’t praise the team at Hoole enough. Professional, kind , warm with the personal touch. They made a very difficult day that little bit easier. Thank you.

  • 5 Emma Jones 6th Dec 2021

    Was very impressed with the service. Lucy and Kelly at the Co-op Funeral Directors in Hoole were fantastic. They made a very difficult time as easy as they could and I felt very well supported.

  • 5 Peter Finnigan 29th Nov 2021

    very helpful and accomodating and took a lot of strain of the process off our shouders. Everything went smoothly

  • 1 Susan Crawford 30th Sep 2021

    The list of errors is endless, Measured my husband incorrectly, said he was taller than he was - by 8 inches! Order of Service had information left off, correct copies were re-ordered however they didnt arrive in time for the funeral. Finger print was offered by coop funeral care, apparently was taken, then lost! Invoice was sent without the deposit being deducted. Do not use the Co op funeralcare they just keep saying sorry, and they have investigated all the complaints so it apparently wont happen again. However they still expected me to pay the bill for what you can only class as a very bad service from them.

  • 5 Andrea Percival 30th Jul 2021

    Lovely and helpful from the beginning. Everything was perfect. Thank you. 

  • 5 Derek Bunting 15th Jul 2021

    Coop Funeral Care dealt with my wife's funeral extremely sympathetically and very very professional. The funeral was perfect on the day and the help and support of Claire and the Coop team made a terrible time bearable.

  • 5 Laura Sams 14th Jun 2021

    It was very nice to have the same contact person (Clair), throughout and to receive regular calls from her, with relevant information. All handled extremely smoothly and professionally, without any complications, at such a stressful time. Thank you very much

  • 5 Joyce Edwards 14th Jun 2021

    Very pleased with the service

  • 5 Carol Hadwen 2nd Jun 2021

    I found the service we received at Hoole funeral care to be excellent from start to finish. They combined a professional approach with a personal touch that was very understanding of the difficult situation faced by the recently bereaved. I would recommend them wholeheartedly. 

  • 5 Tom McClimonds 2nd Jun 2021

    Absolutely brilliant and outstanding

  • 5 Ian Carruthers 24th May 2021

    Excellent and compassionate work

  • 5 Michael Ashton-Evans 18th May 2021

    Excellent service, very friendly staff, communication brilliant  Highly recommend 

  • 5 Jill Tattum 15th May 2021

    We couldn’t have asked for more from the team at Co-op Hoole. From the very first phone call to the day of the service and each time we visited or contacted them in between, every member of the team was really kind, supportive and understanding and made us feel so at ease. They all had a hugely positive impact on what this milestone experience that made it all so much easier for us. Special mentions and thanks for Clair, Annie, Kelly and Lucy from the office and Chris and Kevin for directing and driving on the day. Highly recommended. 

  • 5 Jean Jones 14th May 2021

    Really pleased with the service we received - special thanks to Clair and Kelly for all their sympathetic care. All very much appreciated.

  • 5 Sandra Watton 13th May 2021

    Thank you for all your help and support. It was greatly appreciated by all the family. Kind Regards Sandra Watton.

  • 5 Maureen Rigby 26th Apr 2021

    Excellent throughout the whole process. Extremely helpful and nothing was too much trouble. Kelly and Clair could not do enough for us and were so kind and professional

  • 4 Rebecca Griffiths 22nd Apr 2021

    Clair at Hoole was very good, explained what needed to be done and did what she could, ensured the body was presentable and was available to view by family. I would not have the minister she recommeded, Maggie, as many mistakes were made delivering the eulogy.

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
35 Walker Street
Hoole
Chester
Cheshire
CH2 3BS

Latest Verified Reviews

Ingrid Foley 17th Jan 2022

Lucy and Kelly were fantastic made my husbands funeral go without any stress. Could not have anyone better. Thank you girls it meant so much to me.

Janine O'Sullivan 6th Jan 2022

I spent thousands and gave my mum the best send off I could. I wasn’t allowed to see her latex out because of deterioration. Although I gave them her clothes 4 days after she died. I asked for a basic urn to set my mum free from & I received a paper bag inside a cardboard box. Very Cruel . When I made sure she was sent off flowers upon flowers !!

Michael Hunter 1st Jan 2022

Lucy and Kelly were very supportive and understanding and helped the family enormously through what was a difficult time - taking us through each step in a caring and considerate way. The whole process from end to end was handled beautifully. We couldn't have asked for a better way to say good bye to mum.

Reviews
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Update

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