Co-op Funeralcare, Hoole

30 reviews

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COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
£1,234.56 estimate
Contact us to discuss your requirements

Co-op Funeralcare, Hoole is an ethical and member owned funeral director, serving bereaved families in Chester and the surrounding area with care, respect, clarity and reassurance.

Latest Verified Reviews

Laura Sams 14th Jun 2021

It was very nice to have the same contact person (Clair), throughout and to receive regular calls from her, with relevant information. All handled extremely smoothly and professionally, without any complications, at such a stressful time. Thank you very much

Joyce Edwards 14th Jun 2021

Very pleased with the service

Carol Hadwen 2nd Jun 2021

I found the service we received at Hoole funeral care to be excellent from start to finish. They combined a professional approach with a personal touch that was very understanding of the difficult situation faced by the recently bereaved. I would recommend them wholeheartedly. 

Reviews

Location

Address
35 Walker St
Hoole
Chester
Cheshire West and Chester
CH2 3BS

About Us

Co-op Funeralcare, Hoole is an ethical, member-owned funeral director in Chester. Co-op Funeralcare is the UK’s largest funeral services provider, with a long history of proudly serving the local community. They're owned by their members and promise to always keep you at the heart of their service when helping you to arrange a funeral. You will be treated with care and respect, ensuring that you have both clarity and reassurance that every choice you make is the best one for you.

Whether your loved one wanted a traditional religious funeral or a contemporary celebration of life, Co-op Funeralcare, Hoole can help you plan the perfect goodbye. You can choose from a wide range of coffins, from traditional woods to eco friendly alternatives such as bamboo, wicker or even cardboard.

Their Chester funeral home can provide a huge choice of funeral vehicles, from traditional hearses and limousines, to a horse and carriage. The Co-operative work with the worlds largest florist, meaning that every kind of floral tribute will be available to you.

As well as providing funeral services in Chester, Co-op Funeralcare, Hoole, take a positive, active role in the community, giving back to those in the local area through support programs and outreach to other local businesses. The community is at the heart of every Co-operative branch.

Co-op Funeralcare, Hoole in Chester is open Monday to Friday, 9am to 5pm. If you need help outside of these hours there is a 24 hour phone service. Visiting hours on the weekend can also be arranged by appointment.

Call Co-op Funeralcare, Hoole today to find out more about the services they provide, and begin arranging the perfect farewell for your loved one. Their team of professionals are on hand to listen, advise and guide you through all your options, 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 Laura Sams 14th Jun 2021

    It was very nice to have the same contact person (Clair), throughout and to receive regular calls from her, with relevant information. All handled extremely smoothly and professionally, without any complications, at such a stressful time. Thank you very much

  • 5 Joyce Edwards 14th Jun 2021

    Very pleased with the service

  • 5 Carol Hadwen 2nd Jun 2021

    I found the service we received at Hoole funeral care to be excellent from start to finish. They combined a professional approach with a personal touch that was very understanding of the difficult situation faced by the recently bereaved. I would recommend them wholeheartedly. 

  • 5 Tom McClimonds 2nd Jun 2021

    Absolutely brilliant and outstanding

  • 5 Ian Carruthers 24th May 2021

    Excellent and compassionate work

  • 5 Michael Ashton-Evans 18th May 2021

    Excellent service, very friendly staff, communication brilliant  Highly recommend 

  • 5 Jill Tattum 15th May 2021

    We couldn’t have asked for more from the team at Co-op Hoole. From the very first phone call to the day of the service and each time we visited or contacted them in between, every member of the team was really kind, supportive and understanding and made us feel so at ease. They all had a hugely positive impact on what this milestone experience that made it all so much easier for us. Special mentions and thanks for Clair, Annie, Kelly and Lucy from the office and Chris and Kevin for directing and driving on the day. Highly recommended. 

  • 5 Jean Jones 14th May 2021

    Really pleased with the service we received - special thanks to Clair and Kelly for all their sympathetic care. All very much appreciated.

  • 5 Sandra Watton 13th May 2021

    Thank you for all your help and support. It was greatly appreciated by all the family. Kind Regards Sandra Watton.

  • 5 Maureen Rigby 26th Apr 2021

    Excellent throughout the whole process. Extremely helpful and nothing was too much trouble. Kelly and Clair could not do enough for us and were so kind and professional

  • 4 Rebecca Griffiths 22nd Apr 2021

    Clair at Hoole was very good, explained what needed to be done and did what she could, ensured the body was presentable and was available to view by family. I would not have the minister she recommeded, Maggie, as many mistakes were made delivering the eulogy.

  • 5 Linda Hadley 20th Apr 2021

    All good, helpful and caring staff at a sad time. Thank you.

  • 5 Ken Ford 19th Apr 2021

    We found everyone that we had dealings with at Chester very considerate and respectful to our needs at a difficult time especially Clair the funeral director

  • 5 Terry George Frost 12th Apr 2021

    I can't find any folt with the service we received. You should sympathy and support.

  • 5 Michelle Mcnamee 7th Apr 2021

    Couldn’t thank them enough in helping the family through this difficult time.

  • 5 Elaine Rhead 6th Apr 2021

    Clair was amazing. She really helped us through a very sad and stressful time. All the funeral staff were so respectful of our mum.

  • 5 David Wedge 6th Apr 2021

    All the staff were very supportive and friendly couldn’t have asked for more! 

  • 5 Peggy White 23rd Mar 2021

    It was verystressful thinking about organising my aunts funeral over the telephone but from the very beginning when I was contacted by Clair Pennell from Co-op funeral care Hoole ,I was treated with great respect ,and I was given all the help I needed to arrange the funeral . Absolutely everything was explained to me ,which made it easier for me to fulfil my promise to my aunt . Clair even got me a willow coffin which I desperately wanted . They were in very short supply but Clair managed to get one eventually bless her .The funeral went very well and I was happy after the service because I was able to fulfil all my aunts wishes but I could not have done that without Clair Pennell . She is very professional and an absolute star .Thankyou .

  • 5 Margaret Williams 11th Mar 2021

    Dad had bought a pre paid funeral plan with the co-op funeral are and I am so pleased he did. Throughout planning the funeral I felt supported every step of the way, with special thanks to Claire, without her enduring patience the process would have been much more difficult. I felt the team really cared about our Dad and I had confidence they would do the best they could for him. They listened to our families needs and wishes and despite the constraints of Covid did everything they could to fulfill all our requests. We were able to view catalogues online for the flowers and order of service, excellent choice and again eased the plannng process . This is the second family funeral Hoole has organised for us and I wouldn't hesitate to recommend. 

  • 5 James Dennet 8th Mar 2021

    Can’t thank them enough they have done amazing 

  • 5 Judith Sharman 22nd Feb 2021

    Words are inadequate to convey just how impressed I have been at the care, consideration, support and attention to detail that we received at this very difficult time.

  • 5 Hilary Perry 15th Feb 2021

    E xcellent, keep doing what your doing.  Always a pleasure doing business with such professional staff.

  • 5 Helen Vivian 8th Feb 2021

    So grateful for the dignified and compassionate way everything was handled.

  • 5 Frank Green 8th Feb 2021

    From start to finish I could not have asked for better care and consideration in the preparation of Sheilas funeral.Clare was helpful from the start and nothing was to much trouble.

  • 4 Michael Graham Smith 25th Jan 2021

    Friendly, efficient and understanding

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
35 Walker St
Hoole
Chester
Cheshire West and Chester
CH2 3BS

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Laura Sams 14th Jun 2021

It was very nice to have the same contact person (Clair), throughout and to receive regular calls from her, with relevant information. All handled extremely smoothly and professionally, without any complications, at such a stressful time. Thank you very much

Joyce Edwards 14th Jun 2021

Very pleased with the service

Carol Hadwen 2nd Jun 2021

I found the service we received at Hoole funeral care to be excellent from start to finish. They combined a professional approach with a personal touch that was very understanding of the difficult situation faced by the recently bereaved. I would recommend them wholeheartedly. 

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Update

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