From the first phone call we made Claire made us feel at ease, with compassion and kindness, we felt listen to, our wishes and requests for mum were met, nothing was to much trouble, seeing us out of hours. Our Mum had all her wishes met with dignity, compassion and kindness, she had the send off she deserved, thanks to Sam and Claire who went above and beyond in every aspect to ensure it was as stress free as possible if they could help they did, even with what we thought were silly requests or questions. My family and myself can not recommend AJ Coggles enough.. they care … thank-you