Head & Wheble Funeral Directors & Monumental Masons

5 Ruslan Udovychenko 28th Jul 2025

Smooth, kind and stressless service.
Thank you for being with us during the hard time.

5 Gillian Haddock 27th Jul 2025

They were very caring and supportive. I shall use them again,r ,myself.

Regards Gillian

5 Jane Newton 26th Jul 2025

Family friendly, took our feelings into account

5 Sue Perry 26th Jul 2025

Provided a caring, supportive and very professional service. 

1 Katarzyna Hawkins 25th Jul 2025

During my initial visit and discussions, I was told that my father's cremation would happen within three days of his body being picked up from the hospital. I was also informed that he would be transported for cremation in a wooden coffin. At the crematorium, his body was supposed to be moved from the wooden coffin to a cardboard one for the actual cremation.
Unfortunately, my father's cremation didn't take place within those three days; it happened much later due to no cremation slots available and the day when my father suppose to be cremated has been booked for someone else. Anyway, on the day of the cremation, I saw a hearse outside the funeral home with a cardboard coffin, not a wooden one, inside. I decided not to make a scene, fearing that arguing would lead to his body being mishandled while being transferred between coffins, or even the reverse at the crematorium. At that point, it felt like it no longer mattered much.
The cremation eventually took place. A few days later, I was told that my father's ashes were ready for collection. I confirmed I'd be there that day. When I arrived at the reception, the administrative lady got up, went to the corner of the office, and picked up a plastic bag from the floor. Inside was a neatly sealed cardboard box. I was horrified, thinking how insensitive it was to treat someone's remains with such disrespect—packaging them in a bag and leaving them on the floor for pickup.
I took my father's ashes, got into my car, and placed them on my lap to take them out of the bag. Once I did, I saw a cardboard box. I assumed the wooden urn I had ordered and paid for would be inside. To my shock, there was no wooden urn, just his ashes directly in the box.
I immediately went back into the funeral home and asked why his ashes weren't in the urn I'd paid for. The administrative lady checked the documents, confirmed the urn had indeed been selected and paid for, and called one of the employees. He then had to transfer my father's ashes to the wooden urn. This took a considerable amount of time because he had to engrave my father's name, and date of death on the spot.
It was a truly awful experience. Not only were his ashes left on the floor for collection, but they also forgot to prepare the urn. How can you not be ashamed? I sincerely hope that those who mourn your passing someday do not have to endure such contemptuous and negligent treatment of your remains.

5 Beverley Halliwell 25th Jul 2025

Head and Wheble did my husbands direct cremation. I called in the early hours one morning wanting some more information and to decide whether it was what we wanted. Instantly got reassurance from Patricia that my husband and myself would be in good hands.
Having never had to do this before they were lovely from the initial contact. Everyone I dealt with and on the day made it as simple and as comfortable as it could be. I wouldn't hesitate in recommending them and will be organising mine through them. They are a long established business so everything was as you would expect. I was able to observe from a distance the simple ceremony and his remains were promptly returned to me.
Thank you to everyone who helped me through this difficult time and day.

5 Suzanne Garel-James 25th Jul 2025

What a stress free, kind and efficient service - thank you so much for taking such good care of our dad 

5 Anthony Wood 23rd May 2025

Head and wheble,excellent service from start to finish,

5 Sheila O'Keeffe 23rd May 2025

I would like to thank Simon Head and his team for their professionalism and attentiveness whilst handling the arrangements for my mother's cremation. They guided us through each step of the process, listened to and delivered our specific requests. I would certainly recommend Head & Wheble to anyone looking for a competent, reliable and respectful cremation service.

5 Marzena Wilkes 22nd May 2025

I have never had to organise a funeral before, so I found this "task" daunting, however, the whole process of sorting all the arrangements went well and the staff involved with it were great. Nothing was too much trouble. Everything was dealt with compassion, respect, reverence and a bit of humour when needed... Thank you to Simon Head and his Team.

5 Geoffrey Cryer 21st May 2025

Excellent service. The funeral went smoothly and was sympathetically handled.

5 Andrea Almeida 21st May 2025

During such a difficult time, we were welcomed with respect by friendly staff, who understood our needs as a family and made everything possible to make this upsetting time as “easy” as possible. Also, having the basic cremation of my dad with the opportunity to say our last goodbyes after him arriving at the chapel in the hearse, was very much appreciated. Thank you ❤️

5 Debra Reed 21st May 2025

Lovely family run business. They were very personable and considerate. Explained everything really clearly and absolutely no hard sell. They accepted our and mum's wishes and couldn't have been more lovely. Would recommend without any hesitation.

5 Audrey Emery 16th Apr 2025

Professional and personalised service, demonstrating compassion and empathy throughout.

5 Fiona Hall 16th Apr 2025

I was happy to choose your company as it is a family business and has been around many years . You looked after all the details with efficiency and courtesy . I was very pleased with your office staff and of course the day of the funeral was well run and we had a lovely chat with your boss , who was lovely and kind . Would recommend your company to family and friends 

5 Diane Mooney 16th Apr 2025

I have nothing but praise for the kindness received in arranging my late husband's direct funeral. Cheryl in particular was amazing in her support of me at a truly difficult time. I cannot fault the companies professionalism. Everything I asked for was provided and nothing was too much trouble.

5 George Giles 16th Apr 2025

What can I say except that the 
service for my son Shaun was beyond anything I could have 
imagined. Cheryl was absolutely amazing she was from day one to my sons cremation made the day truly 
amazing we were made to feel so at ease. The other lady on reception was so kind and 
very helpful made me feel so at ease.  From the cremation to receiving the Ashes everything was very Professional. There was not one thing I could find fault with. 
To Everyone involved A Very Big Thankyou. They Are First 
Class. 

5 John Mc.Carthy 16th Apr 2025

Made a very difficult and upsetting time much easier. Compassionate and efficient.

5 Cheryl Supple 5th Feb 2025

Very professional and friendly . Great service

5 Laura Rutter 5th Feb 2025

During a very difficult time of my life having just lost my mum, Head and Wheble were extremely professional and helped me every step of the way with ensuring that I made sure that I felt my Mum's funeral honoured her in the best way possible.
From the first meeting of booking the date, and organising the music and important details to the chapel of rest, and finally to collecting Mum's ashes I just couldn't fault the service that was provided.
All of the staff were kind, considerate and professional, and Robert was brilliant on the day explaining step by step what would happen and ensuring everything ran like clockwork.

5 Demetrios Polihronos 5th Feb 2025

The funeral all went to plan thanks to the professional services of Head & Wheble funeral directors. And it was an amazing send off for my stepfather.

5 Fiona Tucker 30th Oct 2024

simple but still dignified.  Just what my dad wanted.

5 Lisa Murphy 30th Oct 2024

Family run, caring towards mum and looking after me. They go above and beyond

5 Carolyn Markson 30th Oct 2024

Everything handled with care, understanding and compassion

5 Helen MacIntyre 30th Oct 2024

Helpful, clear and respectful