Head & Wheble Funeral Directors & Monumental Masons
Main home: Head & Wheble Funeral Directors
117 reviews
-
5 Sandy Gallagher 29th Jan 2026
Head and Wheble were wonderful . They showed great compassion and understanding at what was a very difficult time for our family. They managed everything to do with our father's funeral in such a professional, intuitive and caring manner. We would highly recommend them.
-
5 Carol Walters 23rd Jan 2026
We asked for a funeral at home and they did all they could to make this possible. They visited the house to ensure everything would fit and provided a fantastic service in getting the coffin into place. They gave us the privacy we needed during the service and were very professional and warm when collecting the body.
Thank you. God bless. -
5 Samantha Allan 23rd Jan 2026
very proficient flowed seamless would have liked the ashes returned to myself/ though
-
5 Elizabeth Okoye 22nd Jan 2026
My Mum had chosen a direct cremation. Head & Wheble offered a very good price I was very impressed with the respectful professional service offered. Simon and his wife were friendly and explained everything that would happen. We were surprised and delighted to be able to be at the cremortorm to see Mum off on her final journey. My thanks to all the staff, I have no hesitation in recommending Head & Wheble when you need a funeral director.
-
5 Glen Newland 22nd Jan 2026
Very good company with a passion to help you with every step and process at such a difficult time.
I highly recommend them.
Good honest company with great service -
5 Alex Narita 22nd Jan 2026
Good job
-
4 Margaret Amphlett 19th Dec 2025
Helpful and kind at a sad time for us. Office not easy to get to.
Staff busy and did not transfer the ashes, so this was done at home. However, felt that they handled everything well, especially as we do not live in that area, and had never had any experience
of end of life before. They did all they could to help, and we are grateful. -
5 Emily Green 17th Dec 2025
Head & Wheble looked after my late husbands funeral in October, I found them very professional and friendly.
Nothing was too much trouble for any of the staff and they eased all my concearns and went through every stage of what would happen this was a comfort at what was a very difficult time for me. -
5 Kelly Pace 17th Dec 2025
From the moment I called to make enquiries to collecting my late husband’s ashes I couldn’t have asked for more. The star of the show is Patricia. I can’t thank you enough for your professionalism, compassion and humanity. I can’t recommend Head and Wheble highly enough. Thank you 🤩
-
5 Mary Cornwall 17th Dec 2025
Excellant service and help at a time when needed
-
5 Philip Roberts 13th Oct 2025
Excellent, very personable and helpful.
-
5 Verity Anderson 13th Oct 2025
Head and Wheble were very respectful and informative, they completed the cremation with dignity.
Would definitely recommend their services. -
5 Manuel Gordo 8th Oct 2025
.
-
5 Ian Short 27th Sep 2025
I can’t speak highly enough of the service I received following the death of my mother.
I dealt with Simon and Robert who were totally professional, helpful, caring and understanding throughout, helping me to organise the funeral which went so well.
Highly recommend their services. -
5 Trevor Pollard 26th Sep 2025
Everything had to be arranged remotely as I live in Hertfordshire but the level of service was excellent
-
5 Tom Spurgeon 25th Sep 2025
We recently used Head & Wheble and were looked after by Robert and James. From start to finish, they were compassionate, professional, and understanding during a very difficult time.
They guided us through every step of the process with patience and care, ensuring everything ran smoothly and respectfully. Robbie and James went above and beyond to make the service personal and meaningful, paying attention to every detail.
Their support and empathy made a very tough time a little easier to bear. We are extremely grateful and would highly recommend Head & Wheble to anyone needing their services. -
5 Vivienne Whitehead 25th Sep 2025
All the staff at Head & Wheble were excellent, especially Cheryl who guided us through the whole process with care, thoughtfulness & dignity at such a sad time in our lives.
On behalf of my whole family I would like to say Thank you.
Vivienne -
5 Ruslan Udovychenko 28th Jul 2025
Smooth, kind and stressless service.
Thank you for being with us during the hard time. -
5 Gillian Haddock 27th Jul 2025
They were very caring and supportive. I shall use them again,r ,myself.
Regards Gillian -
5 Jane Newton 26th Jul 2025
Family friendly, took our feelings into account
-
5 Sue Perry 26th Jul 2025
Provided a caring, supportive and very professional service.
-
1 Katarzyna Hawkins 25th Jul 2025
During my initial visit and discussions, I was told that my father's cremation would happen within three days of his body being picked up from the hospital. I was also informed that he would be transported for cremation in a wooden coffin. At the crematorium, his body was supposed to be moved from the wooden coffin to a cardboard one for the actual cremation.
Unfortunately, my father's cremation didn't take place within those three days; it happened much later due to no cremation slots available and the day when my father suppose to be cremated has been booked for someone else. Anyway, on the day of the cremation, I saw a hearse outside the funeral home with a cardboard coffin, not a wooden one, inside. I decided not to make a scene, fearing that arguing would lead to his body being mishandled while being transferred between coffins, or even the reverse at the crematorium. At that point, it felt like it no longer mattered much.
The cremation eventually took place. A few days later, I was told that my father's ashes were ready for collection. I confirmed I'd be there that day. When I arrived at the reception, the administrative lady got up, went to the corner of the office, and picked up a plastic bag from the floor. Inside was a neatly sealed cardboard box. I was horrified, thinking how insensitive it was to treat someone's remains with such disrespect—packaging them in a bag and leaving them on the floor for pickup.
I took my father's ashes, got into my car, and placed them on my lap to take them out of the bag. Once I did, I saw a cardboard box. I assumed the wooden urn I had ordered and paid for would be inside. To my shock, there was no wooden urn, just his ashes directly in the box.
I immediately went back into the funeral home and asked why his ashes weren't in the urn I'd paid for. The administrative lady checked the documents, confirmed the urn had indeed been selected and paid for, and called one of the employees. He then had to transfer my father's ashes to the wooden urn. This took a considerable amount of time because he had to engrave my father's name, and date of death on the spot.
It was a truly awful experience. Not only were his ashes left on the floor for collection, but they also forgot to prepare the urn. How can you not be ashamed? I sincerely hope that those who mourn your passing someday do not have to endure such contemptuous and negligent treatment of your remains.
-
5 Beverley Halliwell 25th Jul 2025
Head and Wheble did my husbands direct cremation. I called in the early hours one morning wanting some more information and to decide whether it was what we wanted. Instantly got reassurance from Patricia that my husband and myself would be in good hands.
Having never had to do this before they were lovely from the initial contact. Everyone I dealt with and on the day made it as simple and as comfortable as it could be. I wouldn't hesitate in recommending them and will be organising mine through them. They are a long established business so everything was as you would expect. I was able to observe from a distance the simple ceremony and his remains were promptly returned to me.
Thank you to everyone who helped me through this difficult time and day. -
5 Suzanne Garel-James 25th Jul 2025
What a stress free, kind and efficient service - thank you so much for taking such good care of our dad
-
5 Anthony Wood 23rd May 2025
Head and wheble,excellent service from start to finish,