Southgate & Roberts Funeral Directors
Main home: Southgate & Roberts Funeral Directors
199 reviews
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5 Ann Doherty 18th Jan 2021
prompt and courteous service
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5 Terence Child 9th Jan 2021
Every thing was handled with care and professionalism from my first contact and right through until the end of the funeral. Liam and all his staff were brilliant
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5 Denise Hawes 30th Dec 2020
Very attentive, kind and organised at such a very difficult time for me and my family.
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5 Julie Kossick 8th Dec 2020
Thank you for an excellent, professional and caring service, extremely helpful and informative. Would thoroughly recommend them.
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5 Charlotte McDermott 8th Dec 2020
I cannot thank Liam, Julian and the rest of the team enough for the wonderful send off they arranged for my father. Once dad was in their care we felt an immediate sense of comfort and relief knowing he was somewhere safe where he’d be well looked after before his funeral. Liam and Julian had an extremely warm and caring approach, which made mum and I feel at ease and supported during such a difficult time. They were on hand whenever we needed advice and guidance and went above and beyond to support us through such a painful time. Dad was treated with extreme dignity and respect and is now at peace. I wouldn’t hesitate at all to recommend Southgate and Roberts following our extremely positive experience of dealing with them. Such a professional service and nothing was a big ask. The florist they use also did an amazing job arranging dads flowers. Thank you to the whole team!!
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5 Louise Hetherington 19th Nov 2020
Liam conducts himself in such a caring, helpful and sincere manner.
He provides a personal service and supports you along the way. -
5 William Bishop 21st Aug 2020
Southgate & Roberts were very professional at all times, they helped us through a very painful journey, they were always at the end of the phone and very accomodating to our needs, they were more than willing and able to go above and beyond our needs. They talked us through every step of the journey.
Although we wish no one to go through the loss of a loved one Southgate & Roberts would be the perfect people to take care of your loved ones. -
5 Kirsty Heath 11th Jul 2020
Liam and Julian have provided an outstanding service during a truly devastating time. We put all our trust in them and they took care of all the arrangements swiftly and without any hitches at-all. We cannot recommend them highly enough for a more professional, caring and compassionate service.
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5 Lucy Chaplin 27th Jun 2020
Southgate and Roberts are a really good place to go with we had a good funeral with them and their helped all the way from the start to the end thank you very much
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5 Rev. Paul Howes 18th Jun 2020
Professional throughout, courteous and sensitive in making arrangements, keen to satisfy requests, smart and dignified at the service, very fair pricing.
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5 Rosie Woodgate 22nd May 2020
We decided to use S&R in the hope that a smaller firm would give a good service and we were not disappointed, and would happily recommend them to anyone.
They struck the right balance between ensuring that everything was done when needed without being at all overbearing. They were very supportive, patient and accommodating. It was such a help for them to liaise with the church and pub re the service and wake, and things like sourcing the music was a huge help. We asked, and they did. Nothing really seemed too much trouble.
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5 Leaonard Fordham 22nd May 2020
Professional, sympathetic and efficient. Excellent celebrant in Julian. Would have no hesitation in reccomending to anyone.
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5 Lindsay Blay 18th May 2020
We were extremely pleased and grateful for the support, information and delivery of all the services we required for my mum’s cremation; nothing was too much trouble, everything happened exactly how we wanted it to. Thank you.
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5 Lesley Mann 17th May 2020
excellent service kept well informed sorted things out did every thingthey could for us in this difficult time many thanks
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5 Alison Baldry 23rd Apr 2020
From day one Liam and his team took fantastic care of my brother in such unprecedented Covid times, Brian was treated with dignity and great care and they guided me through such a difficult time with so much help and advice.
The service they provide is second to none and the time taken by their celebrant Julian Hitchens to gather so many memories was brilliant and he made the ceremony perfect. Their florist Sheila even managed to incorporate my brother's woolly hat that he always wore in the truly beautiful floral spray that sat on top of his coffin.
Thank you so much Southgate and Roberts.
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5 Lisa Rhoades 28th Mar 2020
Liam was a very nice, kind man to work with - very patient during these hectic Coronavirus days. We look forward to having a memorial service at his funeral home when circumstances allow us.
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5 Emma Bowyer 27th Mar 2020
The level of service was excellent; discrete, professional, efficient. I would highly recommend Southgate and Roberts.
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5 Heather Sparkes 25th Mar 2020
I cannot thank Liam and all of the team enough for the care and support they showed me at such a difficult time, after the loss of my dear Mum. Liam made the funeral arrangement process so much easier with his kindness and understanding. I was kept informed of the funeral arrangements at every stage, and had peace of mind that my Mum was in safe hands. When I visited my Mum in the Chapel of Rest, Liam was right beside me, supporting me. I could see how much love and care had been shown to Mum, she looked absolutely beautiful. I was given as much time as I needed to say goodbye to my Mum, and that meant so much to me.
On the day of Mum's funeral, Southgate and Roberts done my Mum proud. Everything went perfectly, from start to finish. The MInister who Liam put me in touch with delivered a heartfelt and poignant service. Southgate and
Roberts provided the most beautiful funeral flowers, my Mum would have loved them. Liam and the team supported me right up to leaving the Crematorium. Many of the mourners commented on how well it all went. When picking Mum's ashes up, the kindness shown by Julian, made a sad occasion easier to bear.
I would highly recommend Southgate and Roberts to anyone who sadly finds themselves in the position of needing a Funeral Director. I can look back now, and realise, I don't think I would have got through such a sad time without the knowledge that Southgate and Roberts were lovingly preparing Mum for her final journey - the reassurance and comfort I got from knowing this was priceless. Thank you all so much.
Heather Sparkes -
5 Jane Chilvers 23rd Mar 2020
You and your team made a difficult day easier to bear
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5 Sarah Shemmings 22nd Mar 2020
Very lovely people and very good communication
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5 Nigel Grant 9th Mar 2020
From the first point of contact, Liam was incredibly professional, caring and accommodating to our ever changing plans. He gave us very good advice throughout the planning stages and he and his team carried out their duties faultlessly. We had total confidence and trust in Liam and were in no way let down. Southgate and Roberts exceeded our expectations overall, and we would not hesitate to recommend them to friends.
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5 Karen Gough 3rd Mar 2020
. It’s such a difficult time and knowing we had the lovely Liam handling everything made such a difference.
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5 Peter Sherwood 24th Feb 2020
Southgate & Roberts provided excellent care at a very difficult time. Everything was explained.and they took time to listen to any questions we had.
Although we went for slightly unconventional natural burial site, they proved to have the experience to handle this and give us good advice. -
5 Richard Plant 22nd Feb 2020
Very personal touch, great people special thanks to Matthew and Liam with all your help greatly appreciated.
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5 June Buckley 19th Feb 2020
Liam, and julian,were so attentive and so down to earth,talking us through everything step by step very pleased with the service they have given to my family and friends x