Southgate & Roberts Funeral Directors

230 reviews

Call 24 hours

A family-owned funeral directors specialising in providing dignified funerals and expert advice to Ipswich and East Anglia.

Latest Verified Reviews

Teresa Jordan 27th Jul 2025

Knowing Michael, was being cared for by Liam, Alan, Ricky and Ian, was precious to me. I highly recommend Southgate and Roberts funeral Directors every phone call, message and ... email was always professional and dignified but more importantly for me kind, caring and loving. Every thing that I wanted for Michael's funeral was done..The order of service was stunning. I can't thank them enough....🩷 more

Tracey Greenwood 22nd Jul 2025

Everyone so friendly and kind just a perfect end to my mums life .  Can’t thank everyone enough 

Brian Nichols 15th Jul 2025

Sadly due to three family deaths in 18 months this is the third time we have used Southgate and Roberts but like the other two times they went above and beyond making a difficult t ... ime and process as easy as it could be. Proffesional and empathetic as always, thanks Liam and team. more

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Southgate & Roberts is a family-owned funeral directors providing a range of traditional, themed or direct funerals to Ipswich and the surrounding area. Get expert help and advice every step of the way from a team of kind and compassionate professionals.

The premises in Ipswich offer free parking for your convenience and a welcoming reception room. You can discuss arrangements in peace and privacy, and view your loved one in the chapel of rest. There is also a service chapel and a modern mortuary with full washing facilities. Offices are open 9am-5pm, Monday to Friday.

As well as helping you decide on every element of your loved one’s funeral, the team at Southgate & Roberts can offer expert advice, arrange memorial masonry, and they even have a multi-language translator service.

Southgate & Roberts Funeral Directors are members of the Society of Allied and Independent Funeral Directors (SAIF). Offering value for money on funerals and funeral plans, their team is dedicated to offering your loved one the ideal send-off.

Call Southgate & Roberts now to find out more about the full range of services available.

Latest Obituaries

Davina   (Dee) Harrison

Davina (Dee) Harrison

Apr 1968 - Jul 2025

Sylvia Judith   Ferrell

Sylvia Judith Ferrell

Apr 1947 - Jul 2025

Vivica   Ivy Aketch Ogongo

Vivica Ivy Aketch Ogongo

Jan 2010 - Jul 2025

Andrew   Farrell

Andrew Farrell

Jun 1957 - Jul 2025

View more

Verified Reviews

Verified Reviews

  • 5 Teresa Jordan 27th Jul 2025

    Knowing Michael, was being cared for by Liam, Alan, Ricky and Ian, was precious to me. I highly recommend Southgate and Roberts funeral Directors every phone call, message and email was always professional and dignified but more importantly for me kind, caring and loving.
    Every thing that I wanted for Michael's funeral was done..The order of service was stunning. I can't thank them enough....🩷

  • 5 Tracey Greenwood 22nd Jul 2025

    Everyone so friendly and kind just a perfect end to my mums life . 
    Can’t thank everyone enough 

  • 5 Brian Nichols 15th Jul 2025

    Sadly due to three family deaths in 18 months this is the third time we have used Southgate and Roberts but like the other two times they went above and beyond making a difficult time and process as easy as it could be. Proffesional and empathetic as always, thanks Liam and team.

  • 5 Stuart Pead 6th Jul 2025

    We can’t thank Southgate and Robert’s enough for the care, compassion, and professionalism shown during such a difficult time.

    From the very first contact, the team made everything feel manageable and took the pressure off our shoulders. They guided us through every step with kindness and sensitivity for Dad’s funeral.

    The ceremony was everything we hoped it would be. We had many comments afterwards from family and friends about how lovely and fitting the service was.

    Thank you again for helping us honour our dad in such a meaningful way. 

  • 5 June Buckley 24th Jun 2025

    The sevice was performed by Annabel, it was to the point focused on Andrews life with a speech by his brother Paul, no rushing us out,nice time outside to chat for a while.

  • 5 Mark Nolloth 4th Jun 2025

    We have been extremely impressed by the service provided by Southgate & Robert’s in Ipswich. I cannot speak highly enough of the considerations and kindness that we received, that in a time of mourning was able to de stress the whole process. With a simple service, advice and due processes this allowed the time period to be minimal from the day of the first call to the burial, a throughly professional service.
    This is our second family funeral conducted by Southgate and Robert’s in recent years and we cannot speak highly enough of the teams care and professionalism - thank you Liam and team.

  • 5 Mandy Curtis 5th May 2025

    Southgate & Roberts are very professional extremely helpful and the care they give is so special, To say they go above and beyond is an understatement what they did for our family was superb even contacting the grenadier guards and organising something so wonderful for us, At a very sad time when you feel overwhelmed Southgate & Roberts made us feel so much better they are wonderful undertakers and fabulous people, thank you


  • 5 Alex Voelcker 29th Apr 2025

    The service provided by Liam and his team was outstanding. Right from the start, Liam took the time to listen and understand what we, as a family, wanted for our father's funeral. He made thoughtful suggestions and was kind, respectful and professional throughout. On the day, his discreet organising skills meant that everything ran smoothly. We felt that our dad was in good hands, as were we at a very difficult time. I have no hesitation in recommending Southgate and Roberts to anyone in need of their services.

  • 5 Kevin Beard 31st Mar 2025

    I cannot speak of Southgate and Roberts highly enough. From the first meeting to the farewell after the cremation the service was professional, sensitive and of a high quality. Not the least expensive but the premium service we received far outweighed the additional expense. Liam was first rate and could not do enough for us. He guided us through the process with confidence, grace and with great skill, knowing exactly what we required at each step. My mother would have been delighted with the service she received, which is exactly what we had hoped for. 

  • 5 Martha Terranova 25th Mar 2025

    We cannot thank Liam and the team at Southgate & Roberts, enough for their exceptional care, guidance, and support during one of the most difficult times in our lives. From the very first contact, they handled everything with such compassion, professionalism, and attention to detail, making an incredibly painful process just a little bit easier for us.








    What truly stood out was their unwavering willingness to accommodate every single one of our requests, no matter how big or small. They accepted each and every one with patience and understanding, ensuring that our dad’s farewell was exactly as we envisioned—dignified, meaningful, and deeply personal.












    Their kindness and professionalism never wavered, and we truly felt we were in safe hands the entire way. 












    We felt that they gave us comfort and reassurance when ...  we needed it most. We will always be grateful for their outstanding service and the genuine care they showed our family.












    With gratitude, 




    Laura, Martha & Gabriel
     more

  • 5 Nicole Hulyer 24th Mar 2025

    Liam guided us through a very difficult time with professionalism, patience and kindness.  He tailored the whole process to our needs and thought of lots of small things that made such a difference to the day.  I am so pleased that Southgate and Roberts were recommended to me and I would not hesitate to recommend them to others.  

  • 5 Lynn Clark 10th Mar 2025

     very impressed with everything Liam and his team did for us 
    Very professional and nothing was too much trouble. Made everything seem so easy at this very sad time a heartfelt thankyou 

  • 5 David Larter 2nd Feb 2025

    Excellent very helpful always available to answer any questions or queries excellent staff,were treated with kindness and respect from collecting my son to the service itself could not do enough,I would thoroughly recommend them to anybody who is in the same situation thank you Liam. an excellent form.

  • 5 Dr Rajiv Chhabra 31st Dec 2024

    Many thanks for all your help during an extremely difficult time. Much appreciated.

  • 5 Shirley Jay 14th Dec 2024

    A heartfelt thank you to Liam and the team at S & R. They really did go above and beyond and nothing was too much trouble. They listened, answered all of our questions and we were treated with kindness and respect.
    Liam helped us through an extremely difficult time and we wouldn't hesitate for a moment in recommending S & R to everyone. So very grateful. From the Jay and Rizzo families xx

  • 5 Robert Mockford 14th Dec 2024

    All the unusual arrangements in this case were handled perfectly, to the complete satisfaction of the family and friends involved

  • 5 Gay Reynolds 10th Dec 2024

    The funeral was carried out with dignity and respect, thank you for your professionalism 

  • 5 Colin Bendell 8th Dec 2024

    Thank you for your support and dedication at a difficult time.your professionalism and personal support throughout helped us reach a pleasant conclusion.A 10/10 .

  • 5 Daniel Mitrovic 1st Dec 2024

    Southgate and Roberts were brilliant. They were attentive, caring, and everything was really easy with them. Thanks for making everything so easy and pleasant during unpleasant times.

  • 5 Janice Daniel 11th Nov 2024

    Anyone who, like me recently, finds themselves in the unenviable position of needing to choose a funeral director should look no further than Southgate and Roberts.
    Liam and his team could not have done more in any aspect of the funeral arrangements for my dear husband Richard. Not only were they highly accomplished and professional throughout but they demonstrated a remarkable degree of human kindness that was shown in the lengths to which they went to reassure me that all was well and there was no need for me to worry about anything other than to concentrate on the enormity of the occasion. I felt safe and cared for in their capable hands and am truly grateful.
    When this beautiful promise found in God’s Word at Revelation 21: 3,4 becomes a reality, “… death will be no more, neither will mourning nor outcry nor pain be anymore. The former things have passed away.”, then we will have no further need of any of the services this firm kindly provides as there will be no more funer ... als, cremations or graves. Even more wonderful to contemplate is the assurance found elsewhere at John 5: 28 and Acts 24: 15 that those already sleeping in death, safe in God’s memory, will be brought back to life.
    With heartfelt thanks,
    Jan Daniel
     more

  • 5 Kayleigh McLaughlin 29th Oct 2024

    Thankyou. You showed kidness and compassion at a time we as a family were dealing with the loss of our beloved father. You made it feel personalised and listened to us.

  • 5 Linda Green 21st Oct 2024

    My very grateful thanks to Liam and his team for their exceptional care, sensitivity and compassion shown towards us at such a difficult time.  They were professional, extremely helpful, always available and so kind.  I would highly recommend them.

  • 5 Brian Nichols 9th Sep 2024

    Helpful, caring, profesional service at a time you really need it. I would highly recommend Liam and team. 

  • 5 Patricia Osborn 7th Sep 2024

    We received exceptional service in every respect from the first moment we had contact with Southgate and Roberts.

    A special mention however must go to Darren Lucas who guided us through a very traumatic time as we made arrangements for the funeral of our beloved only son Ian. Darren remained professional at all times, but helped and guided us through the formalities with compassion, caring and understanding ensuring that we understood what was needed every step of the way. Nothing was too much trouble for Darren and he was always there if we needed support or guidance. He arranged a wonderful Celebrant, Rachel Metson,to officiate at the service. He also advised on suitable music, arranged the printing of the Orders of Service and collated the family phographs to be shown at the Time of Reflection during the service.

    On the day of Ian's funeral Darren was there in his usual professional and caring manner making sure that everything went smoothly.

    We must als ... o mention Liam and other members of their staff who cared for our son with dignity and respect at all times. Also the staff assisting at Ian's funeral.

    Anyone having to arrange a funeral for their loved one, would have difficulty finding more professional and caring Funeral Directors than Darren, Liam and their team at Southgate and Roberts.

    For all the help and support we received from everyone we say thank you, we will be forever grateful.

    Pat and Michael Osborn
     more

  • 5 Lucy Chaplin 31st Aug 2024

    Very helpful and looked after everyone 

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Teresa Jordan 27th Jul 2025

Knowing Michael, was being cared for by Liam, Alan, Ricky and Ian, was precious to me. I highly recommend Southgate and Roberts funeral Directors every phone call, message and ... email was always professional and dignified but more importantly for me kind, caring and loving. Every thing that I wanted for Michael's funeral was done..The order of service was stunning. I can't thank them enough....🩷 more

Tracey Greenwood 22nd Jul 2025

Everyone so friendly and kind just a perfect end to my mums life .  Can’t thank everyone enough 

Brian Nichols 15th Jul 2025

Sadly due to three family deaths in 18 months this is the third time we have used Southgate and Roberts but like the other two times they went above and beyond making a difficult t ... ime and process as easy as it could be. Proffesional and empathetic as always, thanks Liam and team. more

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