Southgate & Roberts Funeral Directors

131 reviews

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A family-owned funeral directors specialising in providing dignified funerals and expert advice to Ipswich and East Anglia.

Latest Verified Reviews

Tina Dingle 19th Jan 2022

Southgate & Roberts were discreet and sensitive at all times.  They were approachable and went over and above to make themselves available for our every need.  They took the time to explain and inform every step of the way.  Very many thanks.

Paul Ellis 11th Jan 2022

The service provided has been to the high quality with carefully administrated information keeping us up-to-date throughout the whole process. I would not hesitate in recommending there services to anyone looking for a caring, respectful, simperthetic services at a very reasonable price. Thanks very much to the whole team for your care with my mum. Paul Ellis.

Heather Stafford 19th Dec 2021

They made a very emotional and awful situation as easy as possible. They were very accommodating and friendly. They helped send Graham off with style and dignity

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

About Us

Southgate & Roberts is a family-owned funeral directors providing a range of traditional, themed or direct funerals to Ipswich and the surrounding area. Get expert help and advice every step of the way from a team of kind and compassionate professionals.

The premises in Ipswich offer free parking for your convenience and a welcoming reception room. You can discuss arrangements in peace and privacy, and view your loved one in the chapel of rest. There is also a service chapel and a modern mortuary with full washing facilities. Offices are open 9am-5pm, Monday to Friday.

As well as helping you decide on every element of your loved one’s funeral, the team at Southgate & Roberts can offer expert advice, arrange memorial masonry, and they even have a multi-language translator service.

Southgate & Roberts Funeral Directors are members of the Society of Allied and Independent Funeral Directors (SAIF). Offering value for money on funerals and funeral plans, their team is dedicated to offering your loved one the ideal send-off.

Call Southgate & Roberts now to find out more about the full range of services available.

Latest Obituaries

Keith   Spurling

Keith Spurling

Sep 1946 - Jan 2022

Brian   Taylor

Brian Taylor

Apr 1942 - Dec 2021

Alan   Leo Vincey Wells

Alan Leo Vincey Wells

Feb 1931 - Jan 2022

Brian   Alfred George Potter

Brian Alfred George Potter

Sep 1937 - Dec 2021

View more

Verified Reviews

Verified Reviews

  • 5 Tina Dingle 19th Jan 2022

    Southgate & Roberts were discreet and sensitive at all times.  They were approachable and went over and above to make themselves available for our every need.  They took the time to explain and inform every step of the way.  Very many thanks.

  • 5 Paul Ellis 11th Jan 2022

    The service provided has been to the high quality with carefully administrated information keeping us up-to-date throughout the whole process. I would not hesitate in recommending there services to anyone looking for a caring, respectful, simperthetic services at a very reasonable price. Thanks very much to the whole team for your care with my mum. Paul Ellis.

  • 5 Heather Stafford 19th Dec 2021

    They made a very emotional and awful situation as easy as possible. They were very accommodating and friendly. They helped send Graham off with style and dignity

  • 5 Kevin Green 6th Dec 2021

    Very professional in caring for Dad prior to, and on the day of his funeral. Planning for all aspects very well and sympathetically managed. Overall, we were very pleased with the services offered and provided by Southgate and Roberts

  • 5 Simon Wong 4th Dec 2021

    All our requirements were handled with great care and understanding. Particular thanks to Liam and Julian for their excellent services.

  • 5 Anna Andrews 14th Nov 2021

    Professional service I would recommend to others.

  • 5 Martin Squire 5th Nov 2021

    Liam and Julian were considerate and professional throughout the process of arranging for our mother's funeral. I have no hesitation in recommending them.

  • 5 John Brogan_Taylor 30th Oct 2021

    Liam, Darren and all the team at Southgate and Roberts are outstanding. Our beloved Husband and Dad passed within just over 24 hours that left us grief stricken and completely in shock. We had no idea what to do and finding a funeral director was one of the most difficult decisions we had to make. As soon as I rang and Liam answered I knew instantly I had chosen the right one. The compassion, understanding and warmth from Liam was amazing. The team helped us through an extremely difficult time with dignity and professionalism. It is like they knew our Dad with all the little touches too. On the day of the funeral it was extremely well organised in fine detail and very professional. Liam and his team looked immaculate. We want to thank you for all your care to us and looking after our wonderful Husband and Dad so beautifully in what has been a devastating time for us all. You should be very proud of the amazing service you provide. Janet, John and David. 

  • 5 Tim Bunting 11th Oct 2021

    Very professional service, many thank . 

  • 5 Gary Johnson 21st Sep 2021

    I am not a regular contributor to online reviews but the service provided by the Team at Southgate & Roberts has been simply outstanding at a very difficult time for my family. I cannot recommend their services highly enough.

  • 5 Denise Walton 14th Sep 2021

    The team at Southgate and Roberts have been absolutely amazing from start to finish. Well in fact even before I ever thought I would need them. One of the partners left a lasting impression on me years ago so it was them that made me think to use them. I am so glad we went with my initial instinct because they did not disappoint. Their attention to detail, support, and understanding made every step of this heartbreaking journey that much easier. Particularly Darren who helped us throughout. He's a lovely person and completely got our families sense of humour even when we joked throughout. Thank you for caring for my dad is such a kind and considerate way and doing your absolute best to complete our wishes and meet/exceed our expectations. Although I hope to not need your services again in a hurry....we will always choose to use you and recommend you.

  • 5 Susan Tye 6th Sep 2021

    All the staff with whom I had contact were compassionate and very professional. They could not do enough to help and I have never had dealings with such a supportive funeral service before. I have recommended them to other people already.

  • 5 Tamar Woods 23rd Aug 2021

    Thank you for your care and support at such a difficult time.  We appreciate greatly all you have done for our family.

  • 5 Tracey Wood 9th Aug 2021

    I cannot recommend Southgate and Roberts enough for how they dealt with the funeral of my Dad, Graham. They were the only local company that we spoke to who were understanding and caring and really took the time to understand our needs. They were amazing and as a family we will be eternally grateful for how they dealt with everything.

  • 5 Karl Burnett 31st Jul 2021

    We were so pleased we chose Southgate and roberts for our mums funeral. Having never had to plan a funeral before they were so helpful and compassionate and always there with advice or talking me through things on the phone whenever I needed help, this included advice on my speech for the funeral. The actual service was beautiful and we had many people comment how lovely it was. All the people who work there were brilliant from start to finish and we would highly recommend. 

  • 5 Wendy Kelly 12th Jul 2021

    A most professional , friendly and helpful team who organised things with reverance and dignity respect and caring both to who mum was and how we the family wanted things reflected in her final day. Down to the smallest detail they made every effort and it showed . Thankyou

  • 5 Kay Cox 5th Jul 2021

    Liam and Matt were lovely; empathy from the heart. Arrangements were efficient while remaining unobtrusive. Would thoroughly recommend.

  • 5 Terence Burrows 6th Jun 2021

    Interactions were well-measured and professional. At each stage we were left confident that everything was in hand.  Strongly recommended.

  • 5 Gary Taylor 21st May 2021

    Very professionally carried out Really appreciate that on such a sad occasion as this it was made into a joyous celebration of Jane’s life. Every detail was taken care of and just took away any stresses I had. My sincere gratitude go to Liam and Julian for looking after us so well Thank you so much once again Wcl gary 

  • 5 Caroline Davey 14th May 2021

    This was the first funeral which I had to organise. I felt overwhelmed with grief and completely out of my depth. I regularly panicked and lost sleep over silly details. None of this was a problem. Liam and his team answered my many questions. They dealt with me in a kind and gentle way. They were available to talk to and reassured me along the way. They made a miserable experience into a bearable one.  I hope that I never have to organise another funeral again, but if I did I know my first call would be to Southgateandroberts. 

  • 5 Lesley Smith 10th May 2021

    From my first contact I felt very comfortable and well looked after. Any questions I had were dealt with efficiently and any contacts I needed to make the day memorable were given. Advice was given concerning things like registering the death and dealing with the Coroner. All very helpful during such stressful times. The service itself was lovely and it's been great watching it again online. Wasn't sure I wanted to do that but so glad I did, you can miss so much on the day. Many thanks to all concerned.

  • 5 matt Southgate 2nd Apr 2021

    This is the third time I have used Southgate & Roberts, at such a difficult and emotional time, its hard to know what to do. I instantly felt reassured and relieved by Liam, Matt, and the rest of the team that my fathers funeral would reflect the kind of man he was and they did exactly that. Its the small details, love and care that sets them apart, the beautifully hand waxed coffin exactly as i requested, being able to travel with Dad one last time in the hearse and not forgetting the glass of prosecco at the end of the service. So many commented on how professional and personal the funeral was. So once again a huge thank you for continuing to provide the highest standard. Nicky Southgate

  • 5 Elaine Walker 30th Mar 2021

    I can not thank Liam and his team at Southgate & Roberts enough for everything they did to make Mums funeral go so well. They were so sympathetic and professional, dealing with every detail of the arrangements. Even going so far as to take the coffin I had chosen to the florist, to make sure the flowers would sit steadily on top. I really didn't know which funeral director to contact but I am so pleased I chose Southgate & Roberts.

  • 5 Stephen Nicholls 29th Mar 2021

    Our second experience with S & R - excellent service both times; wouldn’t dream of using anyone else 

  • 5 Fiona Ward 29th Mar 2021

    Superb service from start to finish - very caring people - 2nd time we have had to you their services and would highly recommend them to help you thorough such difficult times - Liam and his team are true professionals who really care about their customers

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more: How to arrange a funeral

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more: What are disbursements

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more: Help with funeral costs

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

Latest Verified Reviews

Tina Dingle 19th Jan 2022

Southgate & Roberts were discreet and sensitive at all times.  They were approachable and went over and above to make themselves available for our every need.  They took the time to explain and inform every step of the way.  Very many thanks.

Paul Ellis 11th Jan 2022

The service provided has been to the high quality with carefully administrated information keeping us up-to-date throughout the whole process. I would not hesitate in recommending there services to anyone looking for a caring, respectful, simperthetic services at a very reasonable price. Thanks very much to the whole team for your care with my mum. Paul Ellis.

Heather Stafford 19th Dec 2021

They made a very emotional and awful situation as easy as possible. They were very accommodating and friendly. They helped send Graham off with style and dignity

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Update

Prices vary by time and day of week