5 Lisa Rhoades 28th Mar 2020

Liam was a very nice, kind man to work with - very patient during these hectic Coronavirus days.  We look forward to having a memorial service at his funeral home when circumstances allow us.  

5 Emma Bowyer 27th Mar 2020

The level of service was excellent; discrete, professional, efficient. I would highly recommend Southgate and Roberts.

5 Heather Sparkes 25th Mar 2020

I cannot thank Liam and all of the team enough for the care and support they showed me at such a difficult time, after the loss of my dear Mum. Liam made the funeral arrangement process so much easier with his kindness and understanding. I was kept informed of the funeral arrangements at every stage, and had peace of mind that my Mum was in safe hands. When I visited my Mum in the Chapel of Rest, Liam was right beside me, supporting me. I could see how much love and care had been shown to Mum, she looked absolutely beautiful. I was given as much time as I needed to say goodbye to my Mum, and that meant so much to me. On the day of Mum's funeral, Southgate and Roberts done my Mum proud. Everything went perfectly, from start to finish. The MInister who Liam put me in touch with delivered a heartfelt and poignant service. Southgate and Roberts provided the most beautiful funeral flowers, my Mum would have loved them. Liam and the team supported me right up to leaving the Crematorium. Many of the mourners commented on how well it all went. When picking Mum's ashes up, the kindness shown by Julian, made a sad occasion easier to bear. I would highly recommend Southgate and Roberts to anyone who sadly finds themselves in the position of needing a Funeral Director. I can look back now, and realise, I don't think I would have got through such a sad time without the knowledge that Southgate and Roberts were lovingly preparing Mum for her final journey - the reassurance and comfort I got from knowing this was priceless. Thank you all so much. Heather Sparkes

5 Jane Chilvers 23rd Mar 2020

You and your team made a difficult day easier to bear

5 Sarah Shemmings 22nd Mar 2020

Very lovely people and very good communication

5 Nigel Grant 9th Mar 2020

From the first point of contact, Liam was incredibly professional, caring and accommodating to our ever changing plans. He gave us very good advice throughout the planning stages and he and his team carried out their duties faultlessly.  We had total confidence and trust in Liam and were in no way let down. Southgate and Roberts exceeded our expectations overall, and we would not hesitate to recommend them to friends. 

5 Karen Gough 3rd Mar 2020

. It’s such a difficult time and knowing we had the lovely Liam handling everything made such a difference. 

5 Peter Sherwood 24th Feb 2020

Southgate & Roberts  provided excellent care at a very difficult time. Everything was explained.and they took time to listen to any questions we had.  Although we went for slightly unconventional natural burial site, they proved to have the experience to handle this and give us good advice.  

5 Richard Plant 22nd Feb 2020

Very personal touch, great people special thanks to Matthew and Liam with all your help greatly appreciated.

5 June Buckley 19th Feb 2020

Liam, and julian,were so attentive and so down to earth,talking us through everything step by step very pleased with the service they have given to my family and friends x

5 Gordon Norris 17th Feb 2020

The entire handling of the funeral from the very first contact was dealt with very personally and with total compassion and dignity. The care that was taken not just of Brian but the entire family was first class, ensuring that all wishes were taken into account and that the actual day went as well if not better than expected. A thoroughly professional service I would feel happy to recommend to anyone. 

5 Lisa Brosnan 4th Feb 2020

Couldn’t ask for any better. The service, the compassion, and professionalism is out of this world. I couldn’t of got through it without the team. They thought of everything. Liam and Alan supported us through every step and have amazing customer service skills. Adding finishing touches you wouldn’t even think off. 

5 Peter Lawson 2nd Feb 2020

What amazing people. Not easy arranging a funeral for the first time and from a distance. They organised everything and even suggested Seckford Hall for the celebration of life. I would recommend Liam and his team to everyone. Thank you to the whole team for making this vey difficult task so easy for me and my family.

5 Paul Flack 29th Jan 2020

Very caring service with attention to the relatives wishes.

5 Ken and Evelyn Mason 25th Jan 2020

I decided that I would have Southgate & Roberts to arrange the funeral of my dearest wife Lynn, this was the best decision I’ve ever made. The advice they gave and the care and respect that was shown from the beginning was second to none. All Liam’s team was helpful and professional, be it in the church or at the crematorium. Many,many thanks Liam for all the services that you did for my family and I, we will be forever grateful to you and your team.  Mike Sellers

5 Frank Skinner 10th Dec 2019

Every thing from start to end was handled with love and dignity a great job thank you very munch.

5 Steve Scurrell 30th Nov 2019

Excellent and compassionate service from beginning to end. 

5 John Becker 1st Nov 2019

Liam and team were first class. From the very beginning, sound advice and guidance was given and their support through to the end of services could not be faulted.  Many family and friends commented and were grateful. Thank you

5 Cyril Nyuyse Fomonyuy 2nd Oct 2019

I wish to thank Liam, Mathew and everyone at Southgate and Robert's for looking after Rose till her final rest. You handle it well and made sure the weight of the grief was lessen. Thank you all once more and continue with the fantastic service.

5 Michael Butterworth 30th Jul 2019

Liam and Matt could not have been more helpful they went above and beyond the call of duty. I can't thank them enough for what they have done. I would highly recommend them and have told everyone I have spoken to about their excellent service. Thank you from all the family not just for looking after our dad but looking after us too

5 Alan Hume 29th Jul 2019

Southgate and Roberts made a smooth and thoughtful event from a tragic moment in our lives, many thanks from all the family.

5 Pauline & Paul Knights 26th Jul 2019

Very good service, Liam is very helpful and kund, and has helped up though this difficult time. 100%recommend

5 Neisha Dacus 16th Jul 2019

I was pleased from start to finish thank you so much for making a very hard day so smooth and comfortable 

5 Andrew Bennett 17th Jun 2019

Southgate and Roberts Funeral Directors were nothing short of excellent; from the beginning to the end of their help and service. A highly appropriate and efficient mixture of respect and humane care; imbued with a clear expertise and experience in their field. All of those in attendance remarked on what a beautiful and memorable occasion it had been. Their truly thoughtful and considerate approach, especially towards my grieving mother, made every step a journey made together, and it is true to say I will consider them friends of the family forever. Thanks go in particular to Liam, who made a potentially very upsetting process, far less so.

5 Shalendre Ghunowa 14th Jun 2019

Being a non-british citizen, it would have been very difficult for me to organise and manage the funeral of my late brother who sadly passed away in Ipswich,UK. My family in Mauritius were extremely worried as to how shall we perform a Hindu funeral ceremony. BUT, fortunately we came across Southgate& Roberts Funenal Directors. Not only they took care of everything but also made all arrangements for a convenient Hindu funeral ceremony. Communication with Southgate& Roberts Funeral Directors was excellent and they were available at all time via mobile or email. No stone was left unturned to give my brother a decent hindu funeral in his last journey to heaven. The price was very affordable and all facilities were put in front of us to attend the ceremony. Transport facilities, paperworks, liason with other departments, hospital, coroner`s office etc were all handled with great ability and sense of management. I have now in my country, Mauritius and I am extremely relieved for having performed the right ceremony for my brother in his home town of Ipswich and I am mostly thankful to Liam of Southgate & Roberts funeral directors. Thanks to them, my brother`s journey towards the blue sky has been made in a very decent manner. May his soul now rest in peace. Thanks Liam and thank you Southgate & Roberts Funeral directors.