Southgate & Roberts Funeral Directors

94 reviews

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A family-owned funeral directors specialising in providing dignified funerals and expert advice to Ipswich and East Anglia.

Latest Verified Reviews

Louise Hetherington 19th Nov 2020

Liam conducts himself in such a caring, helpful and sincere manner. He provides a personal service and supports you along the way.

William Bishop 21st Aug 2020

Southgate & Roberts were very professional at all times, they helped us through a very painful journey, they were always at the end of the phone and very accomodating to our needs, they were more than willing and able to go above and beyond our needs. They talked us through every step of the journey. Although we wish no one to go through the loss of a loved one Southgate & Roberts would be the perfect people to take care of your loved ones.

Kirsty Heath 11th Jul 2020

Liam and Julian have provided an outstanding service during a truly devastating time. We put all our trust in them and they took care of all the arrangements swiftly and without any hitches at-all. We cannot recommend them highly enough for a more professional, caring and compassionate service.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

About Us

Southgate & Roberts is a family-owned funeral directors providing a range of traditional, themed or direct funerals to Ipswich and the surrounding area. Get expert help and advice every step of the way from a team of kind and compassionate professionals.

The premises in Ipswich offer free parking for your convenience and a welcoming reception room. You can discuss arrangements in peace and privacy, and view your loved one in the chapel of rest. There is also a service chapel and a modern mortuary with full washing facilities. Offices are open 9am-5pm, Monday to Friday.

As well as helping you decide on every element of your loved one’s funeral, the team at Southgate & Roberts can offer expert advice, arrange memorial masonry, and they even have a multi-language translator service.

Southgate & Roberts Funeral Directors are members of the Society of Allied and Independent Funeral Directors (SAIF). Offering value for money on funerals and funeral plans, their team is dedicated to offering your loved one the ideal send-off.

Call Southgate & Roberts now to find out more about the full range of services available.

Latest Obituaries

Thomas Lower

Jan 1953 - Oct 2020

Edward Barlett

Nov 1937 - Oct 2020

John Gerald Wilson

Aug 1934 - Sep 2020

View more

Verified Reviews

Verified Reviews

  • 5 Louise Hetherington 19th Nov 2020

    Liam conducts himself in such a caring, helpful and sincere manner. He provides a personal service and supports you along the way.

  • 5 William Bishop 21st Aug 2020

    Southgate & Roberts were very professional at all times, they helped us through a very painful journey, they were always at the end of the phone and very accomodating to our needs, they were more than willing and able to go above and beyond our needs. They talked us through every step of the journey. Although we wish no one to go through the loss of a loved one Southgate & Roberts would be the perfect people to take care of your loved ones.

  • 5 Kirsty Heath 11th Jul 2020

    Liam and Julian have provided an outstanding service during a truly devastating time. We put all our trust in them and they took care of all the arrangements swiftly and without any hitches at-all. We cannot recommend them highly enough for a more professional, caring and compassionate service.

  • 5 Lucy Chaplin 27th Jun 2020

    Southgate and Roberts are a really good place to go with we had a good funeral with them and their helped all the way from the start to the end thank you very much 

  • 5 Rev. Paul Howes 18th Jun 2020

    Professional throughout, courteous and sensitive in making arrangements, keen to satisfy requests, smart and dignified at the service, very fair pricing.

  • 5 Rosie Woodgate 22nd May 2020

    We decided to use S&R in the hope that a smaller firm would give a good service and we were not disappointed, and would happily recommend them to anyone. They struck the right balance between ensuring that everything was done when needed without being at all overbearing. They were very supportive, patient and accommodating. It was such a help for them to liaise with the church and pub re the service and wake, and things like sourcing the music was a huge help.  We asked, and they did. Nothing really seemed too much trouble.

  • 5 Leaonard Fordham 22nd May 2020

    Professional, sympathetic and efficient. Excellent celebrant in Julian. Would have no hesitation in reccomending to anyone.

  • 5 Lindsay Blay 18th May 2020

    We were extremely pleased and grateful for the support, information and delivery of all the services we required for my mum’s cremation; nothing was too much trouble, everything happened exactly how we wanted it to. Thank you. 

  • 5 Lesley Mann 17th May 2020

    excellent service kept well informed sorted things out did every thingthey could for us in this difficult time many thanks

  • 5 Alison Baldry 23rd Apr 2020

    From day one Liam and his team took fantastic care of my brother in such unprecedented Covid times, Brian was treated with dignity and great care and they guided me through such a difficult time with so much help and advice. The service they provide is second to none and the time taken by their celebrant Julian Hitchens to gather so many memories was brilliant and he made the ceremony perfect. Their florist Sheila even managed to incorporate my brother's woolly hat that he always wore in the truly beautiful floral spray that sat on top of his coffin. Thank you so much Southgate and Roberts.

  • 5 Lisa Rhoades 28th Mar 2020

    Liam was a very nice, kind man to work with - very patient during these hectic Coronavirus days.  We look forward to having a memorial service at his funeral home when circumstances allow us.  

  • 5 Emma Bowyer 27th Mar 2020

    The level of service was excellent; discrete, professional, efficient. I would highly recommend Southgate and Roberts.

  • 5 Heather Sparkes 25th Mar 2020

    I cannot thank Liam and all of the team enough for the care and support they showed me at such a difficult time, after the loss of my dear Mum. Liam made the funeral arrangement process so much easier with his kindness and understanding. I was kept informed of the funeral arrangements at every stage, and had peace of mind that my Mum was in safe hands. When I visited my Mum in the Chapel of Rest, Liam was right beside me, supporting me. I could see how much love and care had been shown to Mum, she looked absolutely beautiful. I was given as much time as I needed to say goodbye to my Mum, and that meant so much to me. On the day of Mum's funeral, Southgate and Roberts done my Mum proud. Everything went perfectly, from start to finish. The MInister who Liam put me in touch with delivered a heartfelt and poignant service. Southgate and Roberts provided the most beautiful funeral flowers, my Mum would have loved them. Liam and the team supported me right up to leaving the Crematorium. Many of the mourners commented on how well it all went. When picking Mum's ashes up, the kindness shown by Julian, made a sad occasion easier to bear. I would highly recommend Southgate and Roberts to anyone who sadly finds themselves in the position of needing a Funeral Director. I can look back now, and realise, I don't think I would have got through such a sad time without the knowledge that Southgate and Roberts were lovingly preparing Mum for her final journey - the reassurance and comfort I got from knowing this was priceless. Thank you all so much. Heather Sparkes

  • 5 Jane Chilvers 23rd Mar 2020

    You and your team made a difficult day easier to bear

  • 5 Sarah Shemmings 22nd Mar 2020

    Very lovely people and very good communication

  • 5 Nigel Grant 9th Mar 2020

    From the first point of contact, Liam was incredibly professional, caring and accommodating to our ever changing plans. He gave us very good advice throughout the planning stages and he and his team carried out their duties faultlessly.  We had total confidence and trust in Liam and were in no way let down. Southgate and Roberts exceeded our expectations overall, and we would not hesitate to recommend them to friends. 

  • 5 Karen Gough 3rd Mar 2020

    . It’s such a difficult time and knowing we had the lovely Liam handling everything made such a difference. 

  • 5 Peter Sherwood 24th Feb 2020

    Southgate & Roberts  provided excellent care at a very difficult time. Everything was explained.and they took time to listen to any questions we had.  Although we went for slightly unconventional natural burial site, they proved to have the experience to handle this and give us good advice.  

  • 5 Richard Plant 22nd Feb 2020

    Very personal touch, great people special thanks to Matthew and Liam with all your help greatly appreciated.

  • 5 June Buckley 19th Feb 2020

    Liam, and julian,were so attentive and so down to earth,talking us through everything step by step very pleased with the service they have given to my family and friends x

  • 5 Gordon Norris 17th Feb 2020

    The entire handling of the funeral from the very first contact was dealt with very personally and with total compassion and dignity. The care that was taken not just of Brian but the entire family was first class, ensuring that all wishes were taken into account and that the actual day went as well if not better than expected. A thoroughly professional service I would feel happy to recommend to anyone. 

  • 5 Lisa Brosnan 4th Feb 2020

    Couldn’t ask for any better. The service, the compassion, and professionalism is out of this world. I couldn’t of got through it without the team. They thought of everything. Liam and Alan supported us through every step and have amazing customer service skills. Adding finishing touches you wouldn’t even think off. 

  • 5 Peter Lawson 2nd Feb 2020

    What amazing people. Not easy arranging a funeral for the first time and from a distance. They organised everything and even suggested Seckford Hall for the celebration of life. I would recommend Liam and his team to everyone. Thank you to the whole team for making this vey difficult task so easy for me and my family.

  • 5 Paul Flack 29th Jan 2020

    Very caring service with attention to the relatives wishes.

  • 5 Ken and Evelyn Mason 25th Jan 2020

    I decided that I would have Southgate & Roberts to arrange the funeral of my dearest wife Lynn, this was the best decision I’ve ever made. The advice they gave and the care and respect that was shown from the beginning was second to none. All Liam’s team was helpful and professional, be it in the church or at the crematorium. Many,many thanks Liam for all the services that you did for my family and I, we will be forever grateful to you and your team.  Mike Sellers

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

Latest Verified Reviews

Louise Hetherington 19th Nov 2020

Liam conducts himself in such a caring, helpful and sincere manner. He provides a personal service and supports you along the way.

William Bishop 21st Aug 2020

Southgate & Roberts were very professional at all times, they helped us through a very painful journey, they were always at the end of the phone and very accomodating to our needs, they were more than willing and able to go above and beyond our needs. They talked us through every step of the journey. Although we wish no one to go through the loss of a loved one Southgate & Roberts would be the perfect people to take care of your loved ones.

Kirsty Heath 11th Jul 2020

Liam and Julian have provided an outstanding service during a truly devastating time. We put all our trust in them and they took care of all the arrangements swiftly and without any hitches at-all. We cannot recommend them highly enough for a more professional, caring and compassionate service.

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Update

Prices vary by time and day of week