Southgate & Roberts Funeral Directors

111 reviews

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COVID-19 measures: Please be aware that restrictions are in place. Please call the funeral home to discuss the specific measures that they are taking during this challenging time.
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A family-owned funeral directors specialising in providing dignified funerals and expert advice to Ipswich and East Anglia.

Latest Verified Reviews

Lesley Smith 10th May 2021

From my first contact I felt very comfortable and well looked after. Any questions I had were dealt with efficiently and any contacts I needed to make the day memorable were given. Advice was given concerning things like registering the death and dealing with the Coroner. All very helpful during such stressful times. The service itself was lovely and it's been great watching it again online. Wasn't sure I wanted to do that but so glad I did, you can miss so much on the day. Many thanks to all concerned.

matt Southgate 2nd Apr 2021

This is the third time I have used Southgate & Roberts, at such a difficult and emotional time, its hard to know what to do. I instantly felt reassured and relieved by Liam, Matt, and the rest of the team that my fathers funeral would reflect the kind of man he was and they did exactly that. Its the small details, love and care that sets them apart, the beautifully hand waxed coffin exactly as i requested, being able to travel with Dad one last time in the hearse and not forgetting the glass of prosecco at the end of the service. So many commented on how professional and personal the funeral was. So once again a huge thank you for continuing to provide the highest standard. Nicky Southgate

Elaine Walker 30th Mar 2021

I can not thank Liam and his team at Southgate & Roberts enough for everything they did to make Mums funeral go so well. They were so sympathetic and professional, dealing with every detail of the arrangements. Even going so far as to take the coffin I had chosen to the florist, to make sure the flowers would sit steadily on top. I really didn't know which funeral director to contact but I am so pleased I chose Southgate & Roberts.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

About Us

Southgate & Roberts is a family-owned funeral directors providing a range of traditional, themed or direct funerals to Ipswich and the surrounding area. Get expert help and advice every step of the way from a team of kind and compassionate professionals.

The premises in Ipswich offer free parking for your convenience and a welcoming reception room. You can discuss arrangements in peace and privacy, and view your loved one in the chapel of rest. There is also a service chapel and a modern mortuary with full washing facilities. Offices are open 9am-5pm, Monday to Friday.

As well as helping you decide on every element of your loved one’s funeral, the team at Southgate & Roberts can offer expert advice, arrange memorial masonry, and they even have a multi-language translator service.

Southgate & Roberts Funeral Directors are members of the Society of Allied and Independent Funeral Directors (SAIF). Offering value for money on funerals and funeral plans, their team is dedicated to offering your loved one the ideal send-off.

Call Southgate & Roberts now to find out more about the full range of services available.

Latest Obituaries

Suzanne Allen

Sep 1985 - May 2021

Teresa Jane Taylor

Apr 1949 - Apr 2021

Eileen Marie Horton

Oct 1966 - Apr 2021

Tony Smith

Aug 1952 - Apr 2021

View more

Verified Reviews

Verified Reviews

  • 5 Lesley Smith 10th May 2021

    From my first contact I felt very comfortable and well looked after. Any questions I had were dealt with efficiently and any contacts I needed to make the day memorable were given. Advice was given concerning things like registering the death and dealing with the Coroner. All very helpful during such stressful times. The service itself was lovely and it's been great watching it again online. Wasn't sure I wanted to do that but so glad I did, you can miss so much on the day. Many thanks to all concerned.

  • 5 matt Southgate 2nd Apr 2021

    This is the third time I have used Southgate & Roberts, at such a difficult and emotional time, its hard to know what to do. I instantly felt reassured and relieved by Liam, Matt, and the rest of the team that my fathers funeral would reflect the kind of man he was and they did exactly that. Its the small details, love and care that sets them apart, the beautifully hand waxed coffin exactly as i requested, being able to travel with Dad one last time in the hearse and not forgetting the glass of prosecco at the end of the service. So many commented on how professional and personal the funeral was. So once again a huge thank you for continuing to provide the highest standard. Nicky Southgate

  • 5 Elaine Walker 30th Mar 2021

    I can not thank Liam and his team at Southgate & Roberts enough for everything they did to make Mums funeral go so well. They were so sympathetic and professional, dealing with every detail of the arrangements. Even going so far as to take the coffin I had chosen to the florist, to make sure the flowers would sit steadily on top. I really didn't know which funeral director to contact but I am so pleased I chose Southgate & Roberts.

  • 5 Stephen Nicholls 29th Mar 2021

    Our second experience with S & R - excellent service both times; wouldn’t dream of using anyone else 

  • 5 Fiona Ward 29th Mar 2021

    Superb service from start to finish - very caring people - 2nd time we have had to you their services and would highly recommend them to help you thorough such difficult times - Liam and his team are true professionals who really care about their customers

  • 4 Marisa Gilmour 27th Mar 2021

    All requested were received with a sympathetic ear. Advise was always to hand. Guided through what needed to be done. Very happy to recommend.

  • 5 Paul Vandermark 17th Mar 2021

    Very professional and caring in a very difficult time for my family. Would not hesitate to recommend them to help anyone who unfortunately has a sad occasion to prepare for. 

  • 5 Nicole Burns 15th Mar 2021

    Arranging a funeral when you have never had to before is difficult and even more so during COVD-19. I can honestly say Liam and his team were kind and extremely professional at all times. From the moment I spoke to him I knew I could trust that Southgate and Roberts would provide a high level of service. With no face to face meetings possible I had to rely on my intuition and I believe it did not let me down. Julian (celebrant) was amazing and many of the mourners commented about how well he conducted the service and his approach was just right. Again, I would not hesitate to recommend him. Southgate and Roberts are funeral directors where nothing is too much trouble and no question goes unanswered. My mum liked a Bacardi and coke and Liam arranged to have at the end of the service Bacardi and coke for everyone! Such a lovely touch that put a smile on everyone's faces and we were able to toast my mum one final time. So, if you are faced with arranging a funeral for a loved one you cannot go wrong with choosing Southgate and Roberts in my opinion.

  • 5 Robert Walsh 13th Mar 2021

    Superb, caring service, nothing is too much trouble 

  • 5 Mohit Bhatia 10th Mar 2021

    I can not recommend them enough. Even with the restrictions of the pandemic, Liam was able to maintain standards and provide a top service. I can also say that, without obligation, Liam checked dates and locations and got the process going. We were also very impressed with their in house florist. Really stunning arrangements that lasted for weeks afterwards.

  • 5 Csrolyne Edwards 1st Mar 2021

    Southgate and Roberts were wonderful also very comforting and they explained every detail in arranging my Mum's funeral.The srvice was lovely Many thanks Southgate and Roberts

  • 5 Kim Brett 1st Mar 2021

    Excellent. Southgate & Roberts guided us through a very difficult time. They made us feel “safe” that Dad was being treated with Dignity and Kindness. Liam also took the time, to explain the needed paperwork, and also how to arrange the order of service. No question or concern was too big / small or too silly, in fact Liam’s standard reply to the majority of my questions was “of course we can Kim!”. Celebrant - Helen Sugars was also Excellent, she took the time to speak to the family members, getting a real feeling and understanding of my Dad. This enabled her to deliver a Sermon which everyone could relate to, bringing a tear and a little giggle at points which Dad would have liked. Obviously saying Goodbye to Dad was very difficult, but the professionalism and care which was given to us throughout the day made a difficult day so much easier. Thank You.

  • 5 Ann Doherty 18th Jan 2021

    prompt and courteous service

  • 5 Terence Child 9th Jan 2021

    Every thing was handled with care and professionalism from my first contact and right through until the end of the funeral. Liam and all his staff were brilliant

  • 5 Denise Hawes 30th Dec 2020

    Very attentive, kind and organised at such a very difficult time for me and my family. 

  • 5 Julie Kossick 8th Dec 2020

    Thank you for an excellent, professional and caring service, extremely helpful and informative. Would thoroughly recommend them.

  • 5 Charlotte McDermott 8th Dec 2020

    I cannot thank Liam, Julian and the rest of the team enough for the wonderful send off they arranged for my father. Once dad was in their care we felt an immediate sense of comfort and relief knowing he was somewhere safe where he’d be well looked after before his funeral. Liam and Julian had an extremely warm and caring approach, which made mum and I feel at ease and supported during such a difficult time. They were on hand whenever we needed advice and guidance and went above and beyond to support us through such a painful time.  Dad was treated with extreme dignity and respect and is now at peace. I wouldn’t hesitate at all to recommend Southgate and Roberts following our extremely positive experience of dealing with them. Such a professional service and nothing was a big ask. The florist they use also did an amazing job arranging dads flowers. Thank you to the whole team!!

  • 5 Louise Hetherington 19th Nov 2020

    Liam conducts himself in such a caring, helpful and sincere manner. He provides a personal service and supports you along the way.

  • 5 William Bishop 21st Aug 2020

    Southgate & Roberts were very professional at all times, they helped us through a very painful journey, they were always at the end of the phone and very accomodating to our needs, they were more than willing and able to go above and beyond our needs. They talked us through every step of the journey. Although we wish no one to go through the loss of a loved one Southgate & Roberts would be the perfect people to take care of your loved ones.

  • 5 Kirsty Heath 11th Jul 2020

    Liam and Julian have provided an outstanding service during a truly devastating time. We put all our trust in them and they took care of all the arrangements swiftly and without any hitches at-all. We cannot recommend them highly enough for a more professional, caring and compassionate service.

  • 5 Lucy Chaplin 27th Jun 2020

    Southgate and Roberts are a really good place to go with we had a good funeral with them and their helped all the way from the start to the end thank you very much 

  • 5 Rev. Paul Howes 18th Jun 2020

    Professional throughout, courteous and sensitive in making arrangements, keen to satisfy requests, smart and dignified at the service, very fair pricing.

  • 5 Rosie Woodgate 22nd May 2020

    We decided to use S&R in the hope that a smaller firm would give a good service and we were not disappointed, and would happily recommend them to anyone. They struck the right balance between ensuring that everything was done when needed without being at all overbearing. They were very supportive, patient and accommodating. It was such a help for them to liaise with the church and pub re the service and wake, and things like sourcing the music was a huge help.  We asked, and they did. Nothing really seemed too much trouble.

  • 5 Leaonard Fordham 22nd May 2020

    Professional, sympathetic and efficient. Excellent celebrant in Julian. Would have no hesitation in reccomending to anyone.

  • 5 Lindsay Blay 18th May 2020

    We were extremely pleased and grateful for the support, information and delivery of all the services we required for my mum’s cremation; nothing was too much trouble, everything happened exactly how we wanted it to. Thank you. 

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

Latest Verified Reviews

Lesley Smith 10th May 2021

From my first contact I felt very comfortable and well looked after. Any questions I had were dealt with efficiently and any contacts I needed to make the day memorable were given. Advice was given concerning things like registering the death and dealing with the Coroner. All very helpful during such stressful times. The service itself was lovely and it's been great watching it again online. Wasn't sure I wanted to do that but so glad I did, you can miss so much on the day. Many thanks to all concerned.

matt Southgate 2nd Apr 2021

This is the third time I have used Southgate & Roberts, at such a difficult and emotional time, its hard to know what to do. I instantly felt reassured and relieved by Liam, Matt, and the rest of the team that my fathers funeral would reflect the kind of man he was and they did exactly that. Its the small details, love and care that sets them apart, the beautifully hand waxed coffin exactly as i requested, being able to travel with Dad one last time in the hearse and not forgetting the glass of prosecco at the end of the service. So many commented on how professional and personal the funeral was. So once again a huge thank you for continuing to provide the highest standard. Nicky Southgate

Elaine Walker 30th Mar 2021

I can not thank Liam and his team at Southgate & Roberts enough for everything they did to make Mums funeral go so well. They were so sympathetic and professional, dealing with every detail of the arrangements. Even going so far as to take the coffin I had chosen to the florist, to make sure the flowers would sit steadily on top. I really didn't know which funeral director to contact but I am so pleased I chose Southgate & Roberts.

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Update

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