Southgate & Roberts Funeral Directors
Main home: Southgate & Roberts Funeral Directors
233 reviews
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5 Deborah Marsden 13th Aug 2025
We cannot thank Liam and his team enough. From the moment we met them , they have shown compassion and understanding and have guided us through the most difficult and darkest of times with absolutely no pressure or expectations. They listened and acted and followed our wishes and did our lovely Mum proud ❤️.
Liam Roberts replied
Thank you for your kind feedback. It was our privilege to support you and your family and help honour your mum’s wishes. -
5 Jake Hilsden 12th Aug 2025
Southgate & Roberts were honestly amazing. They went above and beyond and gave my mum the perfect send off.
I cannot thank them enough for the services they provided.
Truly 5 star serviceLiam Roberts replied
We truly appreciate your words. It means a great deal to know our care made a difference for you and your family. -
5 Glen Harrison 12th Aug 2025
Did everything we asked for really done my wife proud couldn’t ask for more plus did things for my family and my dog Kash x
Liam Roberts replied
Thank you for sharing this. It was our privilege to help create a service that reflected your wife so meaningfully. -
5 Teresa Jordan 27th Jul 2025
Knowing Michael, was being cared for by Liam, Alan, Ricky and Ian, was precious to me. I highly recommend Southgate and Roberts funeral Directors every phone call, message and email was always professional and dignified but more importantly for me kind, caring and loving.
Every thing that I wanted for Michael's funeral was done..The order of service was stunning. I can't thank them enough....🩷Liam Roberts replied
We are grateful for your kind words. It was important to us to give Michael the send off he deserved. -
5 Tracey Greenwood 22nd Jul 2025
Everyone so friendly and kind just a perfect end to my mums life .
Can’t thank everyone enough -
5 Brian Nichols 15th Jul 2025
Sadly due to three family deaths in 18 months this is the third time we have used Southgate and Roberts but like the other two times they went above and beyond making a difficult time and process as easy as it could be. Proffesional and empathetic as always, thanks Liam and team.
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5 Stuart Pead 6th Jul 2025
We can’t thank Southgate and Robert’s enough for the care, compassion, and professionalism shown during such a difficult time.
From the very first contact, the team made everything feel manageable and took the pressure off our shoulders. They guided us through every step with kindness and sensitivity for Dad’s funeral.
The ceremony was everything we hoped it would be. We had many comments afterwards from family and friends about how lovely and fitting the service was.
Thank you again for helping us honour our dad in such a meaningful way.
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5 June Buckley 24th Jun 2025
The sevice was performed by Annabel, it was to the point focused on Andrews life with a speech by his brother Paul, no rushing us out,nice time outside to chat for a while.
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5 Mark Nolloth 4th Jun 2025
We have been extremely impressed by the service provided by Southgate & Robert’s in Ipswich. I cannot speak highly enough of the considerations and kindness that we received, that in a time of mourning was able to de stress the whole process. With a simple service, advice and due processes this allowed the time period to be minimal from the day of the first call to the burial, a throughly professional service.
This is our second family funeral conducted by Southgate and Robert’s in recent years and we cannot speak highly enough of the teams care and professionalism - thank you Liam and team. -
5 Mandy Curtis 5th May 2025
Southgate & Roberts are very professional extremely helpful and the care they give is so special, To say they go above and beyond is an understatement what they did for our family was superb even contacting the grenadier guards and organising something so wonderful for us, At a very sad time when you feel overwhelmed Southgate & Roberts made us feel so much better they are wonderful undertakers and fabulous people, thank you
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5 Alex Voelcker 29th Apr 2025
The service provided by Liam and his team was outstanding. Right from the start, Liam took the time to listen and understand what we, as a family, wanted for our father's funeral. He made thoughtful suggestions and was kind, respectful and professional throughout. On the day, his discreet organising skills meant that everything ran smoothly. We felt that our dad was in good hands, as were we at a very difficult time. I have no hesitation in recommending Southgate and Roberts to anyone in need of their services.
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5 Kevin Beard 31st Mar 2025
I cannot speak of Southgate and Roberts highly enough. From the first meeting to the farewell after the cremation the service was professional, sensitive and of a high quality. Not the least expensive but the premium service we received far outweighed the additional expense. Liam was first rate and could not do enough for us. He guided us through the process with confidence, grace and with great skill, knowing exactly what we required at each step. My mother would have been delighted with the service she received, which is exactly what we had hoped for.
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5 Martha Terranova 25th Mar 2025
We cannot thank Liam and the team at Southgate & Roberts, enough for their exceptional care, guidance, and support during one of the most difficult times in our lives. From the very first contact, they handled everything with such compassion, professionalism, and attention to detail, making an incredibly painful process just a little bit easier for us.
What truly stood out was their unwavering willingness to accommodate every single one of our requests, no matter how big or small. They accepted each and every one with patience and understanding, ensuring that our dad’s farewell was exactly as we envisioned—dignified, meaningful, and deeply personal.
Their kindness and professionalism never wavered, and we truly felt we were in safe hands the entire way.
We felt that they gave us comfort and reassurance when we needed it most. We will always be grateful for their outstanding service and the genuine care they showed our family.
With gratitude,
Laura, Martha & Gabriel -
5 Nicole Hulyer 24th Mar 2025
Liam guided us through a very difficult time with professionalism, patience and kindness. He tailored the whole process to our needs and thought of lots of small things that made such a difference to the day. I am so pleased that Southgate and Roberts were recommended to me and I would not hesitate to recommend them to others.
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5 Lynn Clark 10th Mar 2025
very impressed with everything Liam and his team did for us
Very professional and nothing was too much trouble. Made everything seem so easy at this very sad time a heartfelt thankyou -
5 David Larter 2nd Feb 2025
Excellent very helpful always available to answer any questions or queries excellent staff,were treated with kindness and respect from collecting my son to the service itself could not do enough,I would thoroughly recommend them to anybody who is in the same situation thank you Liam. an excellent form.
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5 Dr Rajiv Chhabra 31st Dec 2024
Many thanks for all your help during an extremely difficult time. Much appreciated.
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5 Shirley Jay 14th Dec 2024
A heartfelt thank you to Liam and the team at S & R. They really did go above and beyond and nothing was too much trouble. They listened, answered all of our questions and we were treated with kindness and respect.
Liam helped us through an extremely difficult time and we wouldn't hesitate for a moment in recommending S & R to everyone. So very grateful. From the Jay and Rizzo families xx -
5 Robert Mockford 14th Dec 2024
All the unusual arrangements in this case were handled perfectly, to the complete satisfaction of the family and friends involved
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5 Gay Reynolds 10th Dec 2024
The funeral was carried out with dignity and respect, thank you for your professionalism
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5 Colin Bendell 8th Dec 2024
Thank you for your support and dedication at a difficult time.your professionalism and personal support throughout helped us reach a pleasant conclusion.A 10/10 .
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5 Daniel Mitrovic 1st Dec 2024
Southgate and Roberts were brilliant. They were attentive, caring, and everything was really easy with them. Thanks for making everything so easy and pleasant during unpleasant times.
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5 Janice Daniel 11th Nov 2024
Anyone who, like me recently, finds themselves in the unenviable position of needing to choose a funeral director should look no further than Southgate and Roberts.
Liam and his team could not have done more in any aspect of the funeral arrangements for my dear husband Richard. Not only were they highly accomplished and professional throughout but they demonstrated a remarkable degree of human kindness that was shown in the lengths to which they went to reassure me that all was well and there was no need for me to worry about anything other than to concentrate on the enormity of the occasion. I felt safe and cared for in their capable hands and am truly grateful.
When this beautiful promise found in God’s Word at Revelation 21: 3,4 becomes a reality, “… death will be no more, neither will mourning nor outcry nor pain be anymore. The former things have passed away.”, then we will have no further need of any of the services this firm kindly provides as there will be no more funerals, cremations or graves. Even more wonderful to contemplate is the assurance found elsewhere at John 5: 28 and Acts 24: 15 that those already sleeping in death, safe in God’s memory, will be brought back to life.
With heartfelt thanks,
Jan Daniel
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5 Kayleigh McLaughlin 29th Oct 2024
Thankyou. You showed kidness and compassion at a time we as a family were dealing with the loss of our beloved father. You made it feel personalised and listened to us.
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5 Linda Green 21st Oct 2024
My very grateful thanks to Liam and his team for their exceptional care, sensitivity and compassion shown towards us at such a difficult time. They were professional, extremely helpful, always available and so kind. I would highly recommend them.