Co-op Funeralcare, Taunton

5 Angela Webber 27th Jun 2022

We were looked after with sympathy, professionalism and understanding at all times. My father’s body was looked after beautifully which meant a great deal. All matters were explained and carried out with patience and respect. Thankyou very much.

3 Alison Hunt 23rd Jun 2022

This is a hard review to do. I dealt with the Taunton team and on the whole they were very good - responsive to my requirements and showed great care and empathy. But part of the process required my Mum being looked after in the Totnes Co-op location before she was moved to Taunton and that part was not handled well. She was there for almost 3 weeks and the Co-op said the GP was to blame for this whereas the GP blamed the Co-op. I really did not know what to believe but I would have expected the Co-op to have taken more ownership in sorting this. At the end of the day my Mum was in limbo and I was not able to visit her during that time which caused me distress. Overall this soured the experience.

5 Martin Scott Evans 16th May 2022

Handled with care and consideration

5 Sarah Killick 16th May 2022

Coop Funeral Care were so very kind and thoughtful in the planning of my Mum's funeral. They didn't push to sell the most expensive. They gave my Mum a lovely, dignified, respectful funeral and could not have been kinder to me. I am really grateful to them.

5 Stacey Brown 3rd May 2022

 Couldn’t fault the care given to my mum and our family.  Exceptional service. Would highly recommend.

5 Steven Bedford 20th Apr 2022

Very professional, very understanding and pleasant to talk to.Thank you co-op Taunton.

5 Maria Meaker 20th Apr 2022

Caring and compassionate from start to finish.

5 Oliver Mockridge 20th Apr 2022

Very well conducted service 

4 Zita Makins 12th Apr 2022

.

4 Susan O'Neill 4th Apr 2022

Thank you for your prompt attention and help during our arrangements. 

5 Robert Ball 29th Mar 2022

We cannot thank all at Co-op funeralcare enough for their help, kindness & compassion at such a heartbreaking time for us. Sadly for our family this is the third time in just a couple of years we have needed them and we recommend them very highly. 

5 Karen Mardell 28th Mar 2022

The funeral support was excellent from start to finish. Geoff and his team ensured all aspects of mum's funeral was dealt with with compassion and kindness. Thank you

3 Sharon Robinson 21st Mar 2022

Prepaid funeral plan. All worked pretty well.  No problems. All very professional and respectful. Slightly disappointed with the celebrant pulling us off track from what we wanted. Our eulogy was cut right back to allow her to add extra readings that we didn’t necessarily want. She kind of made it her own. I felt the need to apologise to some of the mourners afterwards, as some of it wasn’t right. I’m not sure who was in control of the music either, it totally blasted everyone out of their seats.   Inappropriately  loud for the occasion.

5 Lynda Martin 22nd Feb 2022

Absolutely beautiful service and before and after care was absolutely fantastic xx

1 Henry Robertson 14th Feb 2022

At a time when accurate information is paramount the whole co op experience has been absolutely shocking!  I think my mother has been cremated but to be honest, I don’t honestly know, that’s how *** terrible it’s all been handled! 

5 Steven Dillon 7th Feb 2022

We would like to thank Taunton funeral care from our hearts in particular Sue who went up and beyond helpful. Thanks to Sue the whole process of the passing and cremation of mum was so much more easier to cope with. With us living in France the whole thing was so daunting but the care and compassion Sue showed was undeniable above excellent  Once again thank you              The Dillon family

5 Richard Gymer 31st Jan 2022

Jeff and the team were excellent. 

4 Louise Jones 25th Jan 2022

Geoff was very helpful and organised throughout and the funeral went smoothly. He did say there would be a follow up call the week after the funeral but I never heard anything. I also haven’t heard back about my dad necklace that was being made. Claiming the remainder of the balance back from one family has also been difficult (mostly the communication).  That’s the only reason why I haven’t given 5 stars. 

5 Sandra Donohoe 25th Jan 2022

Geoff and his team gave us an excellent service and the support we needed at a difficult time. Very professional, strongly recommended. Thanks -Sandra and family.

5 Stephen Litchfield 24th Jan 2022

Everything taken care of, very happy.

5 Pauline Hurd 31st Dec 2021

My Dad's funeral was arranged with great care and attention as was my Mums in February. Nothing was too much trouble even making sure I was isolated as much as possible due to ongoing treatment. My friends and relations also commented on the beautiful service that was just right for my Dad. Thank you to Geoff and his wonderful staff.

5 Stephen Roberts 29th Dec 2021

Excellent service, very prompt and caring

5 Lewis Ernest Skinner 21st Dec 2021

they where very helpful, and treated susan with respect and sue helped with sorting out with exchange mutal i would recement them to any one

5 Stephen Thomas 6th Dec 2021

Co-op funeralcare Taunton My uncle's funeral in February 2021 and now my aunt November 2021 both funerals you handled with extreme care and respect I cant thank you enough for your devotion to detail and compassion, all the staff at your branch have been superb, special thanks to Geoff and Sue who made an emotional and difficult time go smoothly and uneventful My deepest thanks and best regards Steve Thomas I wish you and your families a very Merry Christmas and a Happy New Year

5 Rian Coggins 29th Nov 2021

Excellent