Lucy provided an excellent service and helped immensely with planning a funeral that felt personal and meaningful. From us initially phoning her and explaining we had no idea what we wanted or what we needed to think about, she made the process seem much less daunting as she broke it down step by step. With each stage she explained what the options were, and we never got the impression she was trying to sell us extras that we didn't want- she was honestly listening to what we felt was the right thing. She was friendly and approachable throughout the process.

Incredibly good old-fashioned & honest service. Nothing was to much trouble, & everything was 'up front' & honest with no needless or hidden 'extras'....prices are VERY fair & reasonable. Highly recommended company.

Lucy and her team are very professional and friendly, they make sure you have all the information you need to help plain the funeral, they are very good at making sure the funeral is bespoke to your love one that has passed. My granddads funeral was not easy and very unusual, but Lucy was very supportive and dedicated to making sure the funeral went to plan. Thank you so much lucy and her team.

Lucy was perfect. Just the right balance of compassion and straightforward practicality. Thankyou. Greg Birdseye

Thank you to the team ar The Individual Funeral Company. You helped us give our father the send off we wanted. Lucy was very friendly, personable and efficient.