A.J Coggles, Downham Market

5 David Malkin 23rd May 2025

They could not have been more helpful, the staff are brilliant. They arranged the service exactly as requested. On the day of the funeral David could not have done more or have been more helpful. Thank you Coggles you did my wife proud.

David Malkin

5 Joyce Day 19th May 2025

Coggles treated us in a kind, helpful, and respectful manner at all times. Ever ready to answer any questions.
We couldn't wish for a better service in all respects. Our sincere thanks for everything at this difficult time.

2 Susan Pogmore 8th May 2025

Having used Coggles in the past, we were shocked to find that the level of service we experienced fell far short of our previous experiences. Communication was very poor indeed, and generally instigated by ourselves. Despite repeated requests, information was scant, explanations being given reluctantly and, as it turned out, often incorrectly. Being told that the insurance policy had been explained to the deceased on purchase was particularly inappropriate, as was being asked for this review two weeks before the funeral. It took almost two days to get a telephone response to an urgent matter, with the phones being transferred to different branches than the one dialled, and the answerphone message stating that I needed to phone back in office hours when I was actually doing that.
The staff at Wisbech and Hunstanton were pleasant, helpful and better informed than those were should have been dealing with. The one saving grace was that Steve, who attended the service, was excellent.

5 Dawn Pammenter 5th May 2025

Excellent from start to finish, the staff were all amazing and Nikki was so caring when dealing with us, nothing was too much trouble. Cannot recommend them highly enough 

5 David Haw 4th May 2025

We were treated with care and respect throughout the whole process from the beginning to the funeral.
Coggles are caring and professional people.
I highly recommend their services.

5 Vivienne Scott 3rd May 2025

Everything was very easy to arrange with plenty of sympathetic help throughout.
The Celebrant was excellent and did an amazing job.  All friends and relatives were very impressed with the occasion.

5 Peter Eagling 28th Apr 2025

The staff and service was very efficient and professional, from the first meeting with Nikki through to David at the ceremony.

5 Jeffrey Cole 20th Apr 2025

A J Coggles were very well presented frim start to finish and the service we got was exceptional.

5 Jo-anne O'Neon 19th Apr 2025

I was very pleased with the service we received from Nicky she was very helpful and understanding and dealt with the care of my brother with sympathy and kindness. Nothing was to much trouble and always kept us informed with proceedings. Thank you

5 Kirsty Spiller 19th Apr 2025

I’m so happy with all the help and support provided by A.J coggles. They couldn’t have been more helpful. Always makes you feel welcome and comfortable.

5 Nicola Wynn 11th Apr 2025

Nikki at coggles Downham Market looked after us very well , attending to all our needs. Informing us on what is going on .  She was respectful and a real delight . I highly recommend them . Thank you so much for taking care of my mum x

5 Diana Hart 1st Apr 2025

What helpful people! They were very professional and efficient but also kind and considerate. Just the sort of people you need in troubled times. Thank you

5 Lawrence Matthews 1st Apr 2025

My brothers funeral was handled with great care and professionalism.  Nikki was so caring and helpful with making the arrangements.

5 Jacqueline Rolfe 31st Mar 2025

Very professional and sympathetic experience from start to finish. Nikki is lovely and very empathetic and the funeral team on the day we're all so respectful and professional.

5 Patricia Roche 31st Mar 2025

There's professional and there's vocational . Stacey and the whole A.J.Coggles team. Not forgetting to mention Stanton and the March crematorium. We needed a Saturday funeral......no problem.
We lost our mother last April. Stacey was present at both funerals. Great appreciation also to Ferne, the lovely celebrant.
All the people above showed genuine love and empathy.
It's not just about professionalism, it's just who they are.
Thank you again to Stacey, Stanton, Ferne and their teams.
James

5 Kate Samovelle 31st Mar 2025

From the first meeting the staff at Coggles (in particular Nicky) were amazing. Helpful and knowledgeable but most of all compassionate and gentle.
Thank you so much for making my Dads funeral go as well as it did.

5 Marie Nicholls 31st Mar 2025

Stacey, Nikki, David & team made a sad & emotional time so much easier to bear with their kind & caring guidance & nothing was too much trouble for them. They talked us through everything. Thank you doesn’t cover what they did for us as a family.

5 Kenneth McKinnon 31st Mar 2025

The people at A.J. Coggles were full of help, kindness and compassion at a very difficult time in my life and I will be forever grateful for the love they showed me. I cannot speak highly enough of those wonderful people and the service they provided.

5 Robert Scrivener 25th Feb 2025

Quite honestly the best company in West Norfolk, all staff went above and beyond to provide the most comforting experience during this devastating time. Staff that could manage to put a smile on your face when all you've done is cry. Greatful doesn't even cover it, nobody could have made this experience more comforting, of ease and beautiful. Our Pauline had the gorgeous celebration she deserved and we had the most amazing group of people to lean on during the process. Pauline was in the safest hands, it's hard to trust someone to take care of somebody so special at a time like this. I would trust them time and time again. We can't thank you all enough. Stacey, Nicky, Sam, Steve and everyone else. You're angels❤️

5 Jenna Kniebe 24th Feb 2025

Thank you to everyone at A J Coggles, you supported us during the worst time of our lives and really looked after our wonderful Mum. Reassured us throughout in the most gentle and professional way. A special thanks to Nikki, you are brilliant at what you do, so kind and thoughtful. Mum’s special day was exactly as she would have wanted. Perfectly organised down to every last detail. 
With love, 
The Kniebe Family 

5 Pamela Kent 21st Feb 2025

Goggles staff were very respectful with all aspects of our mum on her special day. First class on details .thank you .

5 Allison Bingham 21st Feb 2025

Very helpful and considerate and explained all aspects to help with the arrangements

5 Jane Elliston 13th Feb 2025

Cannot fault Coggles. Excellent service throughout. Friendly and helpful with all the planning.

5 Kathy Louro 8th Feb 2025

Can highly recommend AJ coggles, kind, professional from the first call, helpful in everything asked, at a difficult time coggles helped us in every way. Thank you.. 

5 Donna Hammond 8th Feb 2025

From the very start, the gentleman who arrived to collect my dad were brilliant. Compassionate and supportive. Then Stacey at the Downham Market Branch, she was just amazing. Supportive, caring, went out of her way to make sure dad’s wishes became a reality. 
Advice was given throughout and nothing was pushed onto us. If it wasn’t for Stacey I do not think we could have managed to organise a beautiful special day for dad. 
Thank you again. Big hugs xx