Green Willow Funerals, Heath

4 reviews

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One of the largest Funeral Directors in South Wales, founded in 1997 and serving the communities across the entire South-East Wales region

Latest Verified Reviews

Justin Hewett 25th Feb 2026

As a family we are more than happy to leave a highly positive review for Green Willow, they were again extremely professional in all aspects of delivering a sympathetic service for our Mum (Jude). This is not the only time we have used Green Willow sadly but on each occasion they have been first class - Thank you.

Keiron Hardy 17th Feb 2026

Everything was handled very well, Alison was clear and efficient and very caring for n all her communications.

Martyn Morris 13th Feb 2026

Alison was extremely helpful and flexible in helping us sort out my Mum’s funeral. She was caring, listened and empathetic. The direct cremation we went for was well done and the video a nice touch. Thank you for making a potentially traumatic occasion much easier for us all Martyn Morris

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

31-33 St Isan Road
Heath
Cardiff
CF14 4LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

About Us

Founded by John Bettles (former Chief Executive of the Cardiff YMCA and Cardiff YMCA Housing Association) in April 1997, Green Willow Funerals is a social enterprise that, for over 25 years, continues to provide a high-standard of service for bereaved families and the best quality of care of their loved ones across South-East Wales.

The Funeral Home in Heath, Cardiff was opened in 1999 and is the second of the three fully-operational branches to open, following the first Home in Newport, which opened a couple of years prior in 1997. Since inception, Green Willow Funerals has helped thousands of families across the region, providing funeral services with dignity, compassion and respect.

Whether a simple funeral or a more elaborate and bespoke service is requested, the Green Willow Funerals team of professional, qualified staff are very accommodating to the needs of the client and the wishes of your loved ones. Options offered include an unattended White Willow Direct Cremation and White Willow Direct Cremation Bespoke, the Bespoke includes the option to personalise/customise. Green Willow Funerals also offer Traditional Funerals, which allow specific aspects of the service to be fully tailored to the client's request, such as viewings, coffin type, material, style etc. and also a black hearse and limousines. They also offer a 'Virtual' White Willow Direct Cremation, this is a Direct Cremation (unattended) with a digital film of the ceremony.

As members of the National Association of Funeral Directors (NAFD), each Green Willow Funeral Home operates and abides by the standards and quality set out by the Association. Additionally, Green Willow Funerals are proud to be founder members of the Association of Green Funeral Directors and they are registered with the Funeral Arbitration Scheme (FAS), so Green Willow can perform Environmental Funerals, which are more eco-friendly options and include woodland burials and the use of more environmentally-friendly coffins or urns to help lower the carbon footprint and therefore minimise the environmental impact involved in the funeral service.

Whether you are at-need of a Funeral Director for someone who has recently died, or you are looking ahead to the future and would like some advice, please call the number on this page to speak directly to Green Willow Funerals in Heath, Cardiff or click the 'Visit Website' tab to view more information.

Verified Reviews

Verified Reviews

  • 5 Justin Hewett 25th Feb 2026

    As a family we are more than happy to leave a highly positive review for Green Willow, they were again extremely professional in all aspects of delivering a sympathetic service for our Mum (Jude).
    This is not the only time we have used Green Willow sadly but on each occasion they have been first class - Thank you.

    Neil Williams replied
    Your review and all feedback is greatly appreciated at Green Willow Funerals. Take care Justin - thanks.
  • 5 Keiron Hardy 17th Feb 2026

    Everything was handled very well, Alison was clear and efficient and very caring for n all her communications.

    Neil Williams replied
    Many thanks Keiron for writing this lovely review. I've let Alison know about this. Kind regards
  • 5 Martyn Morris 13th Feb 2026

    Alison was extremely helpful and flexible in helping us sort out my Mum’s funeral. She was caring, listened and empathetic. The direct cremation we went for was well done and the video a nice touch. Thank you for making a potentially traumatic occasion much easier for us all Martyn Morris

    Neil Williams replied
    Thank you Martyn for taking the time to write this lovely review. I will let Alison and all the Green Willow Funerals team know about this. Take care.
  • 5 Nicola Belli 12th Feb 2026

    At an extremely difficult time, Alison and her team handled our mums funeral with total respect, dignity, and professionalism while showing us incredible compassion. Alisons guidance from the start is truly appreciated by all of Debbie’s family. 

    Neil Williams replied
    Many thanks for this review. I'll pass this message onto Alison and all her Green Willow Funerals team. Thanks Nicola.

Address
31-33 St Isan Road
Heath
Cardiff
CF14 4LU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Justin Hewett 25th Feb 2026

As a family we are more than happy to leave a highly positive review for Green Willow, they were again extremely professional in all aspects of delivering a sympathetic service for our Mum (Jude). This is not the only time we have used Green Willow sadly but on each occasion they have been first class - Thank you.

Keiron Hardy 17th Feb 2026

Everything was handled very well, Alison was clear and efficient and very caring for n all her communications.

Martyn Morris 13th Feb 2026

Alison was extremely helpful and flexible in helping us sort out my Mum’s funeral. She was caring, listened and empathetic. The direct cremation we went for was well done and the video a nice touch. Thank you for making a potentially traumatic occasion much easier for us all Martyn Morris

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