Katie Mills Independent Funeral Service

92 reviews

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A local, family owned and run, and completely independent funeral director in Paignton, located in the heart of Torbay and serving the entire surrounding area.

Latest Verified Reviews

David Savage MBE 7th Apr 2024

From the moment I walked through the door and meet Katie she went above and beyond to make sure the difficult task of arranging the cremation of my brother went as smoothly as possible. I cannot fault the service that she provided. Her kindness and generosity of time made me feel that my brother was in safe hands from the beginning. She always made time to answer any questions that I had. I will be recommending Katie’s funeral services to everyone. I hope I don’t need to call on her services for a while but when I do need a funeral director again I will have no hesitation in going straight to Katie. Thank you Katie 

Julie Taylor 21st Mar 2024

Katie, Rob and their whole team are simply amazing. My brother had very specific requests for his funeral and they went above and beyond to make sure his funeral was exactly what he wanted. The care that they gave my brother, myself and my family was outstanding. Kind, professional and trustworthy, I highly recommend them.

Paul Snowdon 2nd Mar 2024

We wanted a very special and somewhat unusual funeral for my wife. Katie was superb, nothing was too much trouble, every request was perfectly interpreted, with a smile. What followed was the most beautiful funeral we could ever have hoped for. Thank you so much Katie!!

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

342 Torquay Rd
Paignton
Devon
TQ3 2DQ

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01803 228250

About Us

A local, family owned and run, and completely independent funeral director in Paignton, located in the heart of Torbay and serving the entire surrounding area. Katie and Rob opened the business together in 2020, after buying and completely refurbishing the funeral home.

With bright, welcoming premises that now include a large reception area, a comfortable arranging room and two dedicated chapels of rest, both of which can be used as small service chapels, Katie and Rob have created a truly welcoming and comfortable place for you to plan the perfect farewell.

Katie Mills Independent Funeral Service can help you to arrange any kind of service that you wish for. With a full range of specialist hearses available, ranging from traditional Daimler hearses and limousines, to executive black and white Range Rovers, to alternative options such as horse drawn carriages, and a trike-and-trailer combination, you will always be given a wide range of options.

Katie Mills Funeral Service do not charge upfront fees, and provide the same level of excellent services to everyone who needs them, regardless of your financial situation.

Phone today for a first-class funeral service in Paignton and the whole of the Torbay region. Katie Mills Independent Funeral Service are available 24 hours a day, 7 days a week.

Verified Reviews

Verified Reviews

  • 5 David Savage MBE 7th Apr 2024

    From the moment I walked through the door and meet Katie she went above and beyond to make sure the difficult task of arranging the cremation of my brother went as smoothly as possible. I cannot fault the service that she provided. Her kindness and generosity of time made me feel that my brother was in safe hands from the beginning. She always made time to answer any questions that I had.
    I will be recommending Katie’s funeral services to everyone.
    I hope I don’t need to call on her services for a while but when I do need a funeral director again I will have no hesitation in going straight to Katie.
    Thank you Katie 

  • 5 Julie Taylor 21st Mar 2024

    Katie, Rob and their whole team are simply amazing. My brother had very specific requests for his funeral and they went above and beyond to make sure his funeral was exactly what he wanted. The care that they gave my brother, myself and my family was outstanding. Kind, professional and trustworthy, I highly recommend them.

  • 5 Paul Snowdon 2nd Mar 2024

    We wanted a very special and somewhat unusual funeral for my wife. Katie was superb, nothing was too much trouble, every request was perfectly interpreted, with a smile. What followed was the most beautiful funeral we could ever have hoped for. Thank you so much Katie!!

  • 5 Charlotte Ayres 17th Dec 2023

    Katie mills and her husband have been very supportive through this whole process. Their personal touch and sensitivity is what sets them apart from the others. They cover everything. Would highly recomend. They took very good care of my dad.

  • 5 Tanya Barter 17th Dec 2023

    From the moment Katie met us at the door, we felt very welcomed and although it was a very sad time, we had a few laughs and tears discussing funeral arrangements for my Dad. Katie was so understanding, knowing when we just needed a few more moments to make decisions and never hurried us or made us feel time was an issue. Explaining things step by step supported us as a family, to make those decisions, that can be very difficult. On the day of the funeral everything was managed so well and took a lot of pressure off the family. Can not fault anything. Thank you Katie & Rob for being so brilliant!

  • 5 Jaqui Boniface 15th Dec 2023

    From the very beginning Katie took care of everything. On the day of Mums funeral, i couldn’t have asked for anything better, the little touches made such a difference to our day. Katie and her team went above and beyond and for that we will always be very grateful. Thankyou. 

  • 5 Christine Philipson 14th Dec 2023

    I couldn't ask for a better service from Katie Mills. It was all done very sensitively. I was most impressed with her and her company.

  • 5 Nicola Wyres 14th Dec 2023

    Such lovely people Katie and Rob, very personal and professional, made an extremely hard day easier for us . Thankyou for everything to you both xx

  • 5 Eliza Learmonth 7th Dec 2023

    Katie is fantastic, she and her team were so kind and helpful. Even under difficult family circumstances. Everything was delt with, with the highest level of professionalism bringing compassion, dignity and calm to a very sad and stressful time. Thank you Katie for everything.

  • 5 Kim Hooper 15th Jun 2023

    Katie Mills'sservice to myself and my family for the arrangements for Heather Buckpitt's funeral was without doublt outstanding.


    I was treated with the utmost care and respect.All of our wishes were followed without exception. I have no hesitation
    in giving above five star treatment which made our family's loss more bearable.
    David Buckpitt

  • 5 Dean Stanyer 13th Jun 2023

    Everything from start to finish was well organised and conducted with compassion, respect and understanding. Katie is a caring person, which clearly shows.

  • 5 Christopher Chappell 15th May 2023

    Katie & her team were exceptional. Nothing was too much trouble, I would recommend Katie Mills independent funeral services to anybody. Katie & her team delivered the perfect funeral, at a cost well below the prices we were quoted from other companies. Highly Recommended.

  • 5 Suzie Lees 18th Apr 2023

    Katie had been recommended to me and therefore I didn’t approach anyone else. 
    She was kind and caring, didn’t try to sell extras and was professional. 
    On the day all her team were amazing.

  • 5 Nurse Shears 14th Apr 2023

    The service was excellent

  • 5 Jackie Gray 30th Mar 2023

    As soon as we walked into Katie's office we felt right at home, and this was the right place for us. Katie spoke to us as normal people, no hushed, reverent tones. She also spoke to me, the person paying for the funeral. She listened to our requests and put them into action and was happy to use her imagination to bring them to life. we never felt pushed or coerced or rushed in any part of the process. Both she and Rob her husband helped to make bearable what was an unbearable day in our lives. We will recommend them every time.

  • 5 Ginny Sewell 15th Mar 2023

    I would like to sincerely thank Katie and her team for the dedicated care of Nigel Butler on behalf of
    myself and all of his family. In particularly the care they showed my grieving mother who took great
    comfort in your kindness and compassion.
    I would highly recommend Katie Mills Independent Funeral Services for their professionalism but
    also because they are very approachable and caring.
    The funeral was conducted by the celebrant Brian Jarvis who was recommended by Katie Mills and
    he held a brilliant service with great aplomb and empathy.
    Thankyou Katie Mills and team for all your dignified and caring efforts, many friends and family of
    Nigel that were at the funeral or seeing it from around the world thought it was a very special
    celebration of his life.
    Very Much appreciated X

  • 5 Victoria Weir 28th Feb 2023

    We found Katie, extremely helpful, compationate and knowledgeable. We where able to give our Father the send off he deserved/would have enjoyed if he was able to attend 😁. Highly recommended.

  • 5 Sammy Trotter 28th Feb 2023

    Katie and Rob were amazing. They done a great job organising mums funeral and were always happy to answer any questions when we called or dropped in. It was obvious that they genuinely cared and wanted to make the experience as easy as possible for us. We had lots of comments on how beautifully designed the order of service booklet was. I would highly recommend them to take care of your loved ones. Thanks Katie and Rob. 

  • 5 Angela Brown 28th Feb 2023

    Would recommend to everyone
    Brilliant service
    Very respectful
    Caring
    Reasonable prices

  • 5 Taya Coleman-Davies 28th Feb 2023

    Katie mills independent funeral service couldn’t have done anymore for myself and my family, I’ll be forever grateful to them for the amount of help and support we were given throughout the process 

  • 5 Terri Turnham 28th Feb 2023

    Excellent from the first call to picking up my mums ashes. I cannot recommend Katie and Rob enough!

  • 5 Sarah Jones 28th Feb 2023

    Done an amazing job. Was so warm and kind and put you at ease. Day of the funeral was with respect and had great feedback from other people how well she did

  • 5 Daniel Adamski 22nd Jan 2023

    Katie and Rob were incredibly kind and understanding. 
    They went above and beyond what we expected and gave my father the perfect send off. 

    Nothing was too much trouble and they made an extremely distressing time a little easier. 

  • 5 Kim Francis 21st Jan 2023

    More like friends of the family than undertakers.

    After attending a dear friends funeral recently that was conducted by a national company we decided to research an independent when my father passed away.

    We were worried about it costing a lot more but how wrong we were! Not only was the bill significantly less than my friend had paid but the level of service and care was outstanding with Katie and Rob.

    Both of our families would never use anyone else now and recommend Katie and Rob to everyone.

  • 5 Kim Warren 21st Jan 2023

    We decided to use Katie and Rob for my mother's funeral and we are so glad we did. They are supportive, kind and most of all there for us no matter how daft the request we had. Highly recommended them to anyone.

Online brochure

View all our products and services

Address
342 Torquay Rd
Paignton
Devon
TQ3 2DQ

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

David Savage MBE 7th Apr 2024

From the moment I walked through the door and meet Katie she went above and beyond to make sure the difficult task of arranging the cremation of my brother went as smoothly as possible. I cannot fault the service that she provided. Her kindness and generosity of time made me feel that my brother was in safe hands from the beginning. She always made time to answer any questions that I had. I will be recommending Katie’s funeral services to everyone. I hope I don’t need to call on her services for a while but when I do need a funeral director again I will have no hesitation in going straight to Katie. Thank you Katie 

Julie Taylor 21st Mar 2024

Katie, Rob and their whole team are simply amazing. My brother had very specific requests for his funeral and they went above and beyond to make sure his funeral was exactly what he wanted. The care that they gave my brother, myself and my family was outstanding. Kind, professional and trustworthy, I highly recommend them.

Paul Snowdon 2nd Mar 2024

We wanted a very special and somewhat unusual funeral for my wife. Katie was superb, nothing was too much trouble, every request was perfectly interpreted, with a smile. What followed was the most beautiful funeral we could ever have hoped for. Thank you so much Katie!!

Reviews
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