A.W. Lymn is a family-run funeral director firm serving bereaved families from Alvaston, Osmaston Park, Sinfin and other communities around the Derby area.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
Located at Wentworth House, A.W. Lymn's Osmaston Park branch opened in March 2010. Funeral Arranger Kaitlan Thompson is in charge of the office and is overseen by Kevin Hall, the Derby Senior Funeral Director. Mark Chapman, an A.W. Lymn Funeral Celebrant is also based here.
The premises offer one small car park, a reception area, visitation room, family room, and cold room facilities. There is also the possibility to accommodate ritual washing if requested.
Kaitlan is available to see clients from 9 am to 5 pm Monday to Friday, or at any other time by appointment – A.W. Lymn's telephone number operates 24 hours a day.
The branch covers all of Osmaston Park and its surrounding area, including Alvaston, Chaddesden, Findern, Normanton, Sinfin and beyond.
Nigel Lymn Rose, former president of the National Association of Funeral Directors’ manages A.W. Lymn The Family Funeral Service, along with his sister Jackie and his son Matthew.
Many families praise the care and support they receive throughout the funeral arrangement process, with several describing staff members as compassionate, understanding, and genuinely kind during what they describe as an extremely difficult time.
Families frequently mention communication as a strength, noting that they felt kept informed at every step and that staff remained available and responsive to their questions and concerns, whether through in-person meetings, phone calls, or email.
Many describe the funeral day itself running smoothly and professionally, with families feeling well looked after by staff who treated them with respect and dignity, and several note that nothing was too much trouble for the team to arrange.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Glyn Pugh20th Apr 2020
A.W. Lymn are the epitome of excellence in every respect; couldn't ask for a more professional, polite, caring & understanding funeral director.
Chloe Lymn Rose replied
I would like to thank you Glyn along with Greg and all the family for again entrusting A.W Lymn and myself to take care of your father who was a lovely man. My thoughts are with you all at this difficult time and I am always at the end of a phone or email if you need anything at all. It really was an honour for me to again help you and I look forward to seein you again in better circumstances if you are passing after things get back to normal. Mark
5Alan Keeton31st Mar 2020
Mark help us during a very difficult time which was made even more difficult because of the Coronavirus crisis
If you are in need of a funeral Directors I would recommend you get in touch with Mark
Many thanks for all you help Mark
Alan
Chloe Lymn Rose replied
I would like to thank you for your lovely words and for entrusting me with Mumâs final journey at such a difficult time. I am always here if you need anything and once we are able to I will pop the kettle on if you are passing and call in. Thank you, Mark
5Fiona Wood28th Mar 2020
Under the terrible circumstances, the day went as well as it could. Mark always made you feel at ease and nothing was ever too much trouble for him. The respect and professionalism was 110% at all times no matter how much of a difficult time it is. I can't thank Mark enough for being there every step of the way, no matter the hurdles we all had to jump with everything going on. So thank you for giving my dad a sent off he deserved.
Chloe Lymn Rose replied
Thank you for your kind words. It was an honour to be able to help you and the family plan the funeral for David and to be able to have Ernie the VW hearse on the day for his last journey as he wanted it to be "in style". I would like to pass on my thanks to you and the family for your patience and understanding at this time due to the changes we have all had to put in place to keep everyone safe, but still be able to celebrate Davidâs life. I hope that you all stay safe and if you need me for anything then just call me, and I will help you in any way I can.
5Laura Gryzelka14th Mar 2020
We cant thank Mark Chapman at Lymms enough for the service he provided us through this difficult time. Nothing was to much trouble and it really felt like we were dealing with a friend. A lovely man and an asset to your company.
Chloe Lymn Rose replied
I would like to thank you all for your kind words. I am proud to have been able to help you, at such a very difficult time, to take care of Garry.
Please know that if I can help you in any way, you just need to give me a call. Thank you, Mark.
5Bill Simpson8th Mar 2020
A fantastic send off from Lymn's which Keith would have loved to see. Very professional throughout from the initial pre-paid package booking all the way through some challenging obstacles to the final day. The staff were always polite, respectful and very helpful. Thank you all.
Bill Simpson.
Chloe Lymn Rose replied
I was honoured to be able to assist with the arrangements for Keith's funeral having known him for a number of years and having spent time with him following his diagnosis. I am really glad that despite the challenging obstacles encountered we were able to have the funeral on the date planned and I am very grateful to you for your lovely review. Thank you. Mark.
5Mark Blancheon 11th Feb 2020
Mark and his team were excellent from start to finish with assisting me arranging my dads funeral... very professional at there job and friendly and very helpful....
Chloe Lymn Rose replied
Mark, It was an honour to be there for you, your brother Craig and the rest of the family at such a difficult time and to be able to help make your fathers last journey as you wanted it to be. Â Please know that if you are ever passing and need to have a chat or a cuppa then you are always welcome to call in. Â Thanks, Mark
5Dawn Wilson5th Feb 2020
we could not have ask any more from them I got what we ask for there was fab
Chloe Lymn Rose replied
Thank you Dawn for your lovely comments. I am happy that everything was as you and all of the family wanted the funeral to be, and that we could make the funeral so personal, due to Davidâs love of his beloved Tottenham. My thoughts are with you all in the months and years ahead and my door is always open. Mark
5Tom & Betty Partridge31st Jan 2020
Mark and the team were extremely compassionate and professional throughout the process. I would recommend their services to anyone.
Chloe Lymn Rose replied
Thank you for these lovely words, I am pleased that you were happy with the service from myself and A.W. Lymn. I wish you and your wonderful family the very best for the future, and thank you for entrusting your motherâs final journey to me. Mark.
5Elizabeth Guild31st Jan 2020
The service provided was excellent. Mark was a lovely gent providing a very personal and compassionate approach. They managed nearly everything that is required, including cemetry arrangements, orders of service, flowers,newspaper notices church contact as well as all other funeral arrangements.
For a previous relative Mark was also very helpful with the procedures and requirements to transport the remains abroad.
The family are extremely thankful for their care of my mother at this very emotional time.
Thank you Mark and your colleagues. X
Chloe Lymn Rose replied
It was truly an honour for me to be with you again and help you at such a difficult time with the passing of your mother.
I am sure you know that if you need me to help in any way you only have to ask and I will be there for you all. Thank you for your kind words and know that my thoughts are with you over the months ahead. Mark.
5Anne Freeborough24th Sep 2019
The service from Lymns was brilliant. Mark looked after us so well and made a very difficult time easier to bear. Thank you so much Mark for everything you are brilliant, a very kind and caring man. Excellent service from everyone would highly recommend. Thank you all.
Chloe Lymn Rose replied
I feel I have got to know you and your family very well and I really thank you for entrusting me and A.W. Lymn with taking care of your mum Betty. I am pleased that I have been able to help make your loss a little easier and that you are happy to recommend us to others who lose a loved one. Please feel free to call on me and have a cuppa whenever you are passing. Thank you, Mark.
5Jason Theaker21st Sep 2019
Such amazing service and comfort at one of the most difficult times of my life I’m truly grateful for all the help and guidance given to our family words couldn’t even begin to describe our gratitude
Chloe Lymn Rose replied
It truly was an honour to be able to help you all at such a difficult time and I am pleased that you are so happy with the service we provided. I know that Mr Theaker was such a well-respected and loved person who would do anything for anyone, I only wish I could have met him in person.
I am glad that the surprise of the London Routemaster arriving to take the mourners to the crematorium was so special and the applause it received from everyone on its arrival was so amazing. Please remember that I am only a call away and you are always welcome to call on me if you are passing. Thanks, Mark.
5Rajesh Sanghani 4th Sep 2019
Mark at A.W.Lymn was superbly supportive throughouW the planning and cremation process, nothing was too much trouble. He was always available with advice when we needed it. Thoroughly professional throughout
Chloe Lymn Rose replied
Thank you for entrusting me and A.W. Lymn with the funeral of the late Mrs Ganatra. I am glad that despite some difficult circumstances we were able to organise the service for you on the date you wanted. You are very welcome to call on me whenever you are passing the office and if I can be of help in any way then you only have to ask. Thank you, Mark.
5Samantha Boiling 23rd Aug 2019
Mark, Steve and all at AW Lymns gave my Dad the best send off I could have wished for. I had no idea what to do as I had not done this before. Mark took me through it all step by step with so much care and thought it was so much more personal than I could have imagined. I can't thank you all enough.
You did my Dad proud and helped me do the same.
Chloe Lymn Rose replied
Please pass on my personal thanks to Samantha for allowing me and A.W. Lymn to ensure her dadâs final journey was all she wanted it to be.
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I am pleased that I managed to help her create a fitting funeral  for her dad along with Stephen Wakeling and ensure he returned to his home town of Nottingham.
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It was an honour for me to be there with her and the family throughout, and to be given a little insight to the wonderful man she called dad.
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I hope, if she is passing the office, she knows she is welcome to call in, and that my door is always open and I can always pop the kettle on.
Thank you, Mark  Â
5Gloria Holness-Wilks 1st Jun 2019
Our family have already used Lymn's on 3 previous occasions. I have already planned and payed for my own funeral as well. I would highly recommend this company.
Chloe Lymn Rose replied
Gloria, you are a special lady who gives so much to others less fortunate that you and it was my honour to help you with Pat's arrangements and to ensure that everything went as planned on the day itself. I cannot thank you enough for entrusting me to take care of both Pat and your late husband and I am always at the end of the telephone if you ever need me. Thank you, Mark.
5Kayleigh Hanson28th May 2019
Absolutely brilliant no complaints at all. They made it so easy and took a lot of the stress off me the service they provide is beautiful
Chloe Lymn Rose replied
Thank you for this wonderful review which I have of course passed onto Mark. He is pleased that he was able to take a lot of the stress away for you and has asked me to pass on that he is always available if there is anything further he can do for you or simply if you wish to call in for a cup of tea.
5Michelle Galloway 21st May 2019
We have come to Lymns twice over 5 years to help say goodbye to my Mum then Dad, Mark is incredible at his job and help us through every step of the process on both occasions and nothing is too much for him - highly recommended
Chloe Lymn Rose replied
I would like to thank you both for entrusting myself and A.W. Lymn with the care of your mum and dad when you needed us.
I was so honoured to have been able to help you at this difficult time in your lives, and want you to both know that if you need anything at all I am here for you. Your dad was a wonderful man, and I know he would have been so proud of you both at such a difficult time. Thank you, Mark.
5Jean Knighton6th May 2019
From the very first meeting with Mark Chapman, we were treated with the up most respect and dignity. He was attentive to all our needs, during this difficult time. He went above and beyond to ensure all our requests were met, and to make sure they day went as planned. We would like to thank Mark and all at A.W Lymn funeral services. We would highly recommend their services.
Chloe Lymn Rose replied
I would like to pass on my thanks and gratitude to you and your family for these kind words, it truly was an honour for me to be there for you and Naomi. I cannot thank you enough for entrusting Naomiâs care and final journey to myself and A.W. Lymn, and I am always here for you if ever they need me. Thank you, Mark.
5Darren Rawson10th Mar 2019
Mark was wonderful. ..as was Lisa .The whole day was made special and exactly what Sara would if wanted ...Would recommend the service of osmaston park road to anyone who needs compassion, understanding and help xx thanks again to Mark and Lisa x
Chloe Lymn Rose replied
It was an honour to be able to help you with the arrangements and to be able to make Saraâs coffin choice so personal, as it was painted Sweet Pink as Sara wanted it to be. I would also like to thank you for your kind words and for entrusting me and A.W. Lymn to take care of Sara. If I can be of further assistance at any time you just need to ask. Thank you, Mark.
5Sharon Ward1st Mar 2019
Absoulety brilliant staff. Mark who helped us throughout was amazing
Very helpful and caring. Will definitely recommend this funeral director to any one
Chloe Lymn Rose replied
Thank you for this lovely review. I am so pleased that I was able to help you during this very difficult time and that with my support you were able to create a personalized service with selected music and even a special route to the Crematorium. I am also grateful to you for taking the time to leave this positive review and for your recommendation. Thank you, Mark.
5Diane Scott9th Feb 2019
From day 1 Mark Chapman was fantastic. He helped us through one of saddest times in our lives. Nothing was to much trouble.
The service for my dad was amazing thanks to Mark and the A.W.Lymn team.
Chloe Lymn Rose replied
I cannot thank you enough for your kind words, and it was truly an honour for me to help you plan Mr Hagueâs Funeral. I thought your choice of wicker coffin with the carnation garland was beautiful and the extra little things during the service made it completely unique. It was a pleasure to get to know you all and to make this very difficult time a little easier. Thank you, Mark.
5Donna Walsh3rd Jan 2019
Outstanding service from Mark and his team, the service was beautifully done and the support was excellent thank you
Chloe Lymn Rose replied
I would like to thank Donna, Daniel and Dean for all of the time you spent with me arranging a fitting Funeral for such a lovely lady, who I had the pleasure in meeting. I would again pass on my condolences to you all and remind you that my door is always open and the kettle will be on. Thank you, Mark.
5Roger Sansum2nd Jan 2019
I would just like to express my gratitude to Mark Chapman for his kindness, compassion and professionalism whilst arranging my brothers funeral. I would also like to thank Reverend James Lindsay for his support and conducting a very nice and appropriate service.
Regards
Roger
Chloe Lymn Rose replied
I am pleased that you were happy with everything we did for your late brother and I was honoured to be able to take care of his final journey. I am also glad that the service James Lindsay provided was as you requested. Thank you, Mark.
5Clifton George Brown 29th Sep 2018
Mark was just BRILLIANT
Chloe Lymn Rose replied
I want to just say thank you to you both for giving me the honour of looking after Natalie and arranging her funeral. It has been very rewarding to be able to form a great relationship with you and to be able to make an extremely difficult and sad time a little easier for you and your family. I hope that if you are passing you will call in and have a cup of tea or coffee, as you are both wonderful people.
Thank you, Mark.
5Elaine Archer15th Sep 2018
Just want to say a big thank you to Lymns and especially Mark for not only sorting everything but also going above and beyond with his fantastic support in this very difficult time. He is an absolute credit to Lymns not only as an employee but as a person. We could not have asked anymore. He was very professional, organised and was always available. We would not hesitate to use Lymns in the future and Mark and will highly recommend him to anyone who is unfortunate enough to lose a loved one. Many thanks once again for everything.
Chloe Lymn Rose replied
I would like to thank you for your kind words about A.W. Lymn and myself as it was an honour to help you and your family at such a difficult time. My thoughts are very much with you over the coming months and if you need to just have a chat or I can help in any way, then please let me know. Thank you, Mark.
5Susan Anne Parker10th Aug 2018
Excellent support in everything from start to finish. Would like to thank Mark for his help especially.
Chloe Lymn Rose replied
It was an honour for me to help arrange your motherâs funeral and to make sure all your wishes we met. Thank you for your card and for your kind review. Mark.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Glyn Pugh20th Apr 2020
A.W. Lymn are the epitome of excellence in every respect; couldn't ask for a more professional, polite, caring & understanding funeral director.
Alan Keeton31st Mar 2020
Mark help us during a very difficult time which was made even more difficult because of the Coronavirus crisis
If you are in need of a funeral Directors I would recommend you get in touch with Mark
Many thanks for all you help Mark
Alan
Fiona Wood28th Mar 2020
Under the terrible circumstances, the day went as well as it could. Mark always made you feel at ease and nothing was ever too much trouble for him. The respect and professionalism was 110% at all times no matter how much of a difficult time it is. I can't thank Mark enough for being there every step of the way, no matter the hurdles we all had to jump with everything going on. So thank you for giving my dad a sent off he deserved.
NAFD Member