A.W. Lymn is a family-run funeral director firm serving bereaved families from Alvaston, Osmaston Park, Sinfin and other communities around the Derby area.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
About Us
Located at Wentworth House, A.W. Lymn's Osmaston Park branch opened in March 2010. Funeral Arranger Kaitlan Thompson is in charge of the office and is overseen by Kevin Hall, the Derby Senior Funeral Director. Mark Chapman, an A.W. Lymn Funeral Celebrant is also based here.
The premises offer one small car park, a reception area, visitation room, family room, and cold room facilities. There is also the possibility to accommodate ritual washing if requested.
Kaitlan is available to see clients from 9 am to 5 pm Monday to Friday, or at any other time by appointment – A.W. Lymn's telephone number operates 24 hours a day.
The branch covers all of Osmaston Park and its surrounding area, including Alvaston, Chaddesden, Findern, Normanton, Sinfin and beyond.
Nigel Lymn Rose, former president of the National Association of Funeral Directors’ manages A.W. Lymn The Family Funeral Service, along with his sister Jackie and his son Matthew.
Many families praise the care and support they receive throughout the funeral arrangement process, with several describing staff members as compassionate, understanding, and genuinely kind during what they describe as an extremely difficult time.
Families frequently mention communication as a strength, noting that they felt kept informed at every step and that staff remained available and responsive to their questions and concerns, whether through in-person meetings, phone calls, or email.
Many describe the funeral day itself running smoothly and professionally, with families feeling well looked after by staff who treated them with respect and dignity, and several note that nothing was too much trouble for the team to arrange.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Joy Blunt19th Dec 2021
Mark in the office dealt with last minute changes in a cool and calm manner, & gave us good clear information without fuss. On the day of the funeral Matthew was calm, friendly, helpful and supportive and very professional. Thank you Matthew, your help was much appreciated.
Matthew Lymn Rose replied
Joy, we really appreciate your kind words to Mark, myself and the entire team. Thank you for putting your trust in us at this difficult time.
5Lisa Birks18th Dec 2021
Amazing people! Made the most horrific time a little easier!
A.W. Lymn, Osmaston Park Team replied
It was my honour to be able to help and support you and your family through such a devastating time and make Keely’s final journey the best it could be. ♥ xx
5Dena May Connolly 8th Dec 2021
Absolutely amazing couldn't thank you enough for all the help and support
A.W. Lymn, Osmaston Park Team replied
I am honoured that you and your family were happy with the service we provided for you at this difficult time. I know from the time I spent with you all that Louie was very much loved and he will be greatly missed. If can help in any way then please call or come in to see me anytime. Thank you, Mark.
5Clifton George Brown 27th Nov 2021
excellent service
A.W. Lymn, Osmaston Park Team replied
It was a such an honour to help make the arrangements for Mrs Moulton and I am pleased that you are happy with the service we provided and my thoughts are with you. I would like to also thank you, Clifton, and your sister Joyce for all your help with making the arrangements. Mark.
5Evripides Evriviades 13th Nov 2021
All arrangements were impeccable. Can't speak more highly about Mark Chapman who took all the hassle away from Family in the build up to the funeral. He was patient, understanding and thoroughly professional.
On the day of the funeral Jackie led proceedings and again everything ran like clockwork and very smoothly. We cannot thank Lymns enough for their service to our family.
A.W. Lymn, Osmaston Park Team replied
Jackie and I would like to thank you for taking the time to write this review and for your kind words. I know it was an honour for myself and Jackie to be able to help you at such a difficult time and being able to make things a little easier for you.
I will always treasure my own memories of both Neofitos and Katina and will continue to support you in any way I can.
We again thank you for your kind words. Mark.
5Margaret McQueen30th Sep 2021
We cannot thank Mark Chapman enough for the help he gave us at my husbands funeral. Mark made it a special day for us all, he also did everything we asked him to do, a true gentleman. Thank you once again
From Margaret Mcqueen & family
A.W. Lymn, Osmaston Park Team replied
Thank you Margaret for your lovely comments, it was truly an honour to be able to help you and your family at such a difficult time. I am so glad I could help turn such a difficult day into a special day for you all, and to be able to celebrate Mac’s life as you wanted. My door is always open and if I can help in any way please just let me know. Thanks, Mark.
5Matthew Brawn 8th Sep 2021
Everything was done to the exact things we asked for, everyone was lovely and was even happy to add little extra touches like matching their ties to what we was all wearing thank you so much for everything you done for our family
A.W. Lymn, Osmaston Park Team replied
It was an honour to help you Matthew and all the family make Christine’s final journey so special. I am pleased everything went as you wanted and I am only a phone call away if you ever need me. Thank you, Mark.
5John Cunningham24th Aug 2021
There was more paperwork than I expected and all was handle efficiently and tactfully.
Chloe Lymn Rose replied
We are pleased that Mark was able to support you and guide you through all the necessary paperwork and glad that you were happy with all that he did for you. Thank you
5Evripides Evriviades8th Aug 2021
I can't speak highly enough about the excellent service provided by A.W.Lymn. Mark Chapman is both professional and caring, ensuring that everything is taken care of. Thank you.
A.W. Lymn, Osmaston Park Team replied
Having known you and your family so well for so many years it truly was an honour for me to be able to support you through this difficult time, and I am here whenever you need me. Thank you, Mark.
5Valerie Ann Walsh17th Jul 2021
Mark and his team gave us exceptional and compassionate care and service throughout the whole process of managing dads funeral. It felt very personal and relaxed and made a very difficult time easier to deal with
We are very grateful for all they did for us
A.W. Lymn, Osmaston Park Team replied
Valarie, It was a honour to help you, Cathy and Andrea, and I thank you for your kind words. It was also so lovely to hear what a special person Joe was, and I am glad I could make such a difficult time a little easier for your family. I hope that if you are passing in the future, you will call in to see me and have a cuppa. Thanks. Mark
5Russell Brierley 6th Jun 2021
Thank you to Mark Chapman & the team. Every part of the funeral ran like clockwork. Very professional. Thank you from the whole family.
A.W. Lymn, Osmaston Park Team replied
Thank you Russell for your kind words, I am glad we were able to make a very difficult day a little easier for everyone. It was an honour for myself and my colleagues to help you as a family, and to ensure everything went smoothly.
I hope that if you are passing the branch you will call in to see me, and if I can be of further assistance please let me know. Mark.
5Margaret Howe30th May 2021
Honestly couldn’t have asked for better Mark did an amazing job he did us all proud thank you so much for everything you’ve done
Love Margaret and family
A.W. Lymn, Osmaston Park Team replied
I am pleased I could make a very difficult time for you all a little easier and that we could make Tony’s final journey special. I know one thing for sure, I will never forget the crazy frog music at the end of the service, and the fact that everyone clapped, it was really a special moment within the service for a unique man. My thoughts are with all your family and you know where I am if you need me. Thanks, Mark.
5Sherridanne Boddey23rd May 2021
Absolutely amazing. Mark in particular has just been amazing to us...made this time much easier and been a great support. A.w lynm are just great. We can't thank them enough for all they've done. They treat you like family why your with them. Thankyou to all .
A.W. Lymn, Osmaston Park Team replied
I am pleased that you, Sherridanne, and Kirsten and the rest of your family were happy with everything we did for you, it was such an honour to help you at such a difficult time. I am here for you if you need any help or support in the future. Thank you, Mark.
5Amanda Hunter24th Mar 2021
I cannot thank Mark and lymns enough for the beautiful funeral they arranged for my Mum.
Mark went above and beyond and and I will never forget the kindness,support and compassion my family were shown at such a difficult time.
A.W. Lymn, Osmaston Park Team replied
Thank you Amanda for your lovely words, it means so much to me to know that I have been able to support you and the rest of your family at such a difficult time in your lives. It has been such a privilege to take care of Hilary while she was in our care, and also so nice to be able to build a great relationship throughout the planning of her funeral and on the day of the funeral itself with you. My door is always open and I will support you as much as possible if you need me to. Thank you, Mark.
5David Squires20th Mar 2021
A.W. Lymn were professional and supportive throughout the arrangement and delivery of the funeral. Their support in all communications throughout made the occasion much less daunting than it otherwise might have been and helped ensure that our family goodbye to a much loved family member was a dignified one.
Chloe Lymn Rose replied
I am pleased that me and my team were able to make this difficult time a little easier for you and your family and I really appreciate your kind words. Thank you, Mark.
5Daniel Thomas30th Oct 2020
Mark and his team provided a very friendly but professional service. All arrangements went smoothly which was important at such a sad and emotional time. Nothing was too much trouble for them and we appreciate the support given. Thank you to all, particularly Mark.
Chloe Lymn Rose replied
Thank you Daniel for these kind words, I am pleased I could support you at such a difficult time. I really do appreciate the kind words, and I am always here to continue to help in any way I can. Thank you, Mark.
5Terry Newsum4th Oct 2020
A W Lymn were absolutely wonderful, we couldn't ask for better. They were respectful and caring, completely understanding how we felt at the loss of our mum. Mark kept in touch with us at every turn. Thank you so much.
Chloe Lymn Rose replied
Thank you Mr Newsum for entrusting A.W Lymn and myself with Mrs Newsum’s care and funeral arrangements. I was honoured to be able to help you at such a difficult time and I am here for you. if they require any further help and assistance. Thank you, Mark.
5Kevin Worsfold19th Sep 2020
Very friendly and understanding
Chloe Lymn Rose replied
Thank you for your kind words, we are glad you found our team to be friendly and understanding during this difficult time.
5Gillian Cager14th Jul 2020
We were treated with kindness and courtesy at a very difficult time. Thank you.
Chloe Lymn Rose replied
Thank you Brian and Gillian for your kind words, it was an honour for me to help you, and to take care of Kenneth for his final journey. Mark.
5Jim whitman13th Jul 2020
Couldn't have done more for us fantastic service from Mark and the team
Chloe Lymn Rose replied
Jim, I am pleased that you were happy with the service we gave you and your family. It was my honour to help you all at such a difficult time and the picture on Mrs Whitman’s coffin was a personal touch I was pleased to be able to help with. My thoughts are very much with you all. Thank you, Mark
5Neil Leslie Tooze 6th Jun 2020
Absolutely amazing communication and lovely friendly service
Chloe Lymn Rose replied
Thank you to Neil, Kimberley and all the family for entrusting Mr Tooze in to my care, and for allowing me to ensure his funeral was as he wanted it to be. I am grateful for your kind words and I am pleased that you were happy with the communication throughout and that you felt relaxed with me. If you need anything at all, then you only have to give me a call, and I will help you as best as I can.
My thoughts are with the whole family at this difficult time. Thank you, Mark.
5Kerry Dass5th May 2020
Excellent service all the way through the process, especially considering the situation we are currently in. Especially grateful to Mark Chapman for his help throughout.
Chloe Lymn Rose replied
It was a real honour to help you and Bobby and to make this difficult time a little easier. I would like to thank you for your kind words and if you need me for anything or have any questions then please give me a call. Thank you, Mark.
5Neil Squires4th May 2020
A very helpful service, which was caring and responsive removing the strain from organising the funeral. They identified a wonderful Minister, who was very thoughtful. The funeral could only be attended by immediate family, given the pandemic, but everything was well managed within the restrictions.
Chloe Lymn Rose replied
I would like to thank you for your kind words about our care during such a difficult time, I will also pass on these words of thanks to Reverend James Lindsay who officiated the service and to Kevin Hall who conducted on the day of the funeral and spoke to you during the arrangements. My thoughts are with you and your family in the months ahead and if I can be of further assistance, please feel free to contact me. Thank you, Mark
5Lizzie Tye26th Apr 2020
I can't thank Mark Chapman (and Julie) enough for their support, compassion and professionalism whilst helping me through the difficulties of arranging my late husband's funeral. Many compromises had to be overcome due to the Covid 19 situation and the help I received around this has been invaluable and although most of the arrangements had to be done via the telephone or email, I never once felt unsupported with decisions and choices which had to be to be made.
Chloe Lymn Rose replied
I would like to thank you Lizzie for your kind words and understanding at this difficult time we are all in, and for entrusting A.W Lymn, Myself and Julia on the day with the care and final Journey of "Bones". Please know that if you need anything at all then please feel free to call me. Thank you, Mark.
5Joanne Smedley20th Apr 2020
A.W LYMNS has been amazing to me helping me to sort out mums funeral , as her death has come at a difficult time they've supported me through it and has been very helpful , thanks guys for your support.
Chloe Lymn Rose replied
I would like to send my thanks to you Joanne for the lovely comments you have made and I am pleased that we could support you at such a difficult time. I am always here if you need anything and if I can offer further assistance then please feel free to call me and I will be happy to help.
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
Latest Verified Reviews
Joy Blunt19th Dec 2021
Mark in the office dealt with last minute changes in a cool and calm manner, & gave us good clear information without fuss. On the day of the funeral Matthew was calm, friendly, helpful and supportive and very professional. Thank you Matthew, your help was much appreciated.
Lisa Birks18th Dec 2021
Amazing people! Made the most horrific time a little easier!
Dena May Connolly 8th Dec 2021
Absolutely amazing couldn't thank you enough for all the help and support
NAFD Member