Wallace Stuart Independent Lady Funeral Directors
44 reviews
-
5 Helen Rees 20th Nov 2018
Wallace Stuart were very caring,helpful and professional at all times.their attention to detail meant that we could concentrate on other things,knowing that the funeral in its entirety would be taken care of.
-
5 Peter Finch 20th Nov 2018
These were the kindest, most understanding, most helpful pair of ladies that I have ever come across. Nothing was too much trouble for them and they made the awful journey that was burying our son as easy as it was possible to make it. I thank them both from the bottom of my heart.
-
5 Andy Herbert 19th Nov 2018
The service we received from Wallace Stuart was excellent. They were both caring and efficient. We felt in very safe hands and this was proved right throughout the time we dealt with them, particularly on the day itself.
-
5 Ryan Cove 19th Nov 2018
Gentle, efficient, and good personal attention. Many thanks at this difficult time for you help.
-
5 Morven Bollam 19th Nov 2018
Wallace Stuart were so kind and compassionate from beginning to end.
-
5 Margaret Shepherd 19th Nov 2018
Excellent service handled with dignity
-
5 James Reckhouse 19th Nov 2018
I thoroughly recommend Wallace Stuart Funeral Directors. I have arranged one funeral with these ladies for my father and attended one woodland funeral which they organised. Both Lel and Sarah are gentle understanding people who will do their best to minimise the stress of arranging a funeral at a difficult emotional time. I found that they would give that extra effort to reliably meet the wishes of my mother and I for my father's funeral.
-
5 Les Thomas 13th Sep 2018
Hi Sarah, i’am sorry it’s taken me so long to leave a review, I couldn’t find the words to describe just how wonderful you and Ali Robbins were, in handling the funeral for my beloved Jan who left me so suddenly, Jan like her mum, was very much into needle work and crafts, and it had to be perfect, and like you there wasn’t a stitch out of place, the sheer professionalism, the attention to detail, the compassion, the communication, and the love and friendship, thankyou Les Thomas
Sarah Stuart replied
Dearest Les,
Thank you so much for your review - your words are so kind and they mean so much _ I have passed them onto Ali Too.
I hope you are looking after yourself and we are always here if you need anything,
Sarahx -
5 Gail Rennie 30th Jul 2018
Most fantastic service. They went the extra mile for us, without having to ask. Most definitely the wow factor.
Elizabeth would have been thrilled
Thank you so much.Sarah Stuart replied
Thank you Gail for your lovely review. I know it was difficult being so far away for you and I am glad that we could help with everything - especially the safe retrieval of Elizabeth's precious bears.
Take care, Sarahx -
5 Rosemary Humphryes 24th Jul 2018
Sarah was an absolute rock and delivered outstanding attention to detail throughout the difficult time of organising my Father in law's funeral. The fees were realistic, much more reasonable than other local firms, and we could pick and choose what we wanted. All the legal paperwork was clearly explained and Sarah dealt with the hospital and crematorium in Yeovil in a very professional manner. No request was too small, the orders of service were very professional, the advice was all correct and to the point and their presence on the day was unobtrusive and a great support to us all. I have no hesitation in highly recommending Wallace Stuart Lady Funeral Directors.
Sarah Stuart replied
Thank you Rosemary for your review - such a lovely service in Yeovil. My kindest regards to you and your lovely family, Sarahx -
5 Stephen Tanner 19th Jul 2018
You were just brilliant, caring and so very kind. Thank you
Sarah Stuart replied
Thank you Mr Tanner. Take care of yourself and we are here if you need anything, Sarah & Lel x -
5 Sharon Wilson 18th Jul 2018
Really excellent, personal service. Lel looked after the whole family and guided us through the whole process with great compassion. On the day of the funeral the whole team were professional, compassionate and Lel was extremely attentive to John's wife, which was very much appreciated. A very difficult day made easier by the Wallace & Stuart team. Would highly recommend them.
Sarah Stuart replied
Thank you Sharon for taking the time to leave a review. I will let Lel know your kind words. Take care, Sarahx -
5 Denise Davis 12th Jul 2018
I found the ladies to be the most helpful and caring people, they where considerate and caring.
Nothing I asked for was to much trouble, and being from Australia to bury my only Sister I was quite demanding in what I wanted for her.
I can only thank them for their compassion, Thank you once again.
Sincerely
Denise DavisSarah Stuart replied
Thank you Denise for your kind review. I hope you are all well. Take care Sarah & Lel xx -
5 Diane Berridge 12th Jul 2018
Thank You Lel and Sarah for your genuine kindness and support for both our Mum's and Dad's funeral.
I highly recommend these ladies.Sarah Stuart replied
Thank you Diane - such a lovely service by Ali xx -
5 Dennis Thompson 11th Jul 2018
Very pleased with the whole of the arrangements.
Would use again.Sarah Stuart replied
Thank you Mr Thompson for taking the time to write your kind review
Sarah & Lel x -
5 Peter Scott 11th Jul 2018
In my mind a funeral ran what I thought was a normal course. But after talking with Lel the family came to a joint and unique
ceremony which gave everyone a real feeling of Douglas
Cost is always a concern and there are things that until you have the talk with the undertaker you may not be aware of but do not detract from the over all event and can reduce financial anxietySarah Stuart replied
Thank you Peter for your kind review. Hope you well (still getting my kitchen) Love Lelx -
5 Fiona Wood 10th Jul 2018
Everything was made so easy and stress free right from the start to the finish.
Would recommend these ladies in a heartbeatSarah Stuart replied
Thank you Fiona, Such a lovely service for Mum. I cannot believe how time has passed. Take care and here if you need anything Sarahx -
5 Clive Bridgeman 10th Jul 2018
The Service was outstanding,all our needs were catered for at such an emotional.
After care was also of the highest of standards.
The service provided was excellent.Sarah Stuart replied
Thank you Clive for your review - you did Dad proud with his send-off. Hope you are keeping well
Sarahx -
5 Freda Wills 10th Jul 2018
In our time of greatest sorrow and sense of loss, we needed a funeral director who could give us support and guidance whilst at the same time treating us with compassion and gentleness. Sarah and her team were just that. She listened to us and our wishes and helped us to craft Mum's service and carry out her wishes. We particularly chose a firm of lady undertakers and we were so pleased with the reverence and care shown at every stage of the process leading up to the burial. I would wholeheartedly recommend Wallace Stuart Independent Lady Funeral Directors.
Sarah Stuart replied
Thank you for the review Freda - Mum's funeral was beautiful and it was such an honour to be part of it. Look after yourselves and please let me know if you need anything
Sarahx -
5 Lorraine Marks 10th Jul 2018
Lel & Sarah are fantastic ladies, they made me & my family welcome, couldn’t do enough for us and was very accommodating. My Nans funeral was a very pleasent event and she would have been so proud to have known that horses had taken her to the church and cemetery. I would defiantly recommend Wallace & Stuart for a very personal and professional service. Kind regards Jeanette
Sarah Stuart replied
Thank you for your review Jeanette. The horses earnt their extra strong mints that day!
Take care Sarah & Lel x -
5 Ian Winter 10th Jul 2018
I could not have asked for a better send off for my lovely wife.
Sarah Stuart replied
Thank you Mr.Winter. I hope you and the puppy dog are well x -
5 John Eaves 10th Jul 2018
Lel went well beyond the call of duty in handling a sensitive situation involving idiotic and undignified behaviour by a family member.
The body was collected very quickly, and the whole process- Not totally conventional- was handled calmly and without any pressure to add ‘extras’ to the deal. Highly recommended.Sarah Stuart replied
Dear Mr Eaves, thank you for taking the time to write your lovely words. I hope you are well, Love Lel (aka "The Wondertaker") x -
5 Mel Stratton 10th Jul 2018
Without doubt these ladies are the very best funeral directors I have ever had to use . From the initial time when they met mum to discuss her instructions for after her passing to her actual passing, they treated her with respect, empathy, kindness and a deep understand of her requests. They spent time to get to know her not just as an ninety year old lady, but as an individual who's life's experiences gave her many memories and relevant stories that they listened to. I would highly recommend them to anyone one who finds themselves needing a funeral service.
Sarah Stuart replied
Thank you Mel. Mum was such a character...I hope the bird has recovered from his headache!? I will never forget that, bless her..and her bubbles, loved it from start to finish.
Take care of yourself lovely lady x -
5 Mark Gunter 10th Jul 2018
Losing our Mum was never going to be easy.
It was a struggle to comprehend the funeral arrangements whilst dealing with your loss and the grief of the other Family members around us.
The Ladies at Wallace Stuart were fantastic and so professional,.
They spoke to us in a way we could understand all that was required of us and what each step taken would be. They arranged Mums collection right through to the internment.
The service was arranged through their representative she spoke with us all at length about who Mum was and what she would have wanted and ultimately how we as a family felt the day should proceed.
Many well wishers who came to say farewell said that it was probably the nicest service they had ever attended and a few weren't even aware that they could have a celebrant service.
Wallace Stuart are professional, courteous and unhurried in there approach to dealing with the loss of a loved one.
We would recommend their services without hesitation.
Sarah Stuart replied
Thank you Mark and family for your lovely review. It was an honour to look after Mum, she was a truly wonderful lady.
Love Lelx
-
5 Gail McManus 10th Jul 2018
Lovely and helpful. Made great suggestions for all the procedures, recommended florists and celebrant. Caring and sympathetic. Couldn't have asked for more. Recommend highly.
Sarah Stuart replied
Thank you Gail for taking the time to write such a lovely review - such beautiful flowers on the day, it was truly lovely.
Take care, Sarahx