Southgate & Roberts Funeral Directors

198 reviews

A family-owned funeral directors specialising in providing dignified funerals and expert advice to Ipswich and East Anglia.

Latest Verified Reviews

Tina Carpenter 19th Jul 2022

Excellent service. Very caring and professional, special thanks to Darren for being patient and understanding. 

Ian Morgan 26th Jun 2022

Darren and the whole team at Southgate and Roberts Were brilliant throughout the whole process of my brother Paul’s funeral , from the initial phone call where I was lost, confused and grieving to the final day of the service, Darren and his team really showed genuine support and compassion to me and my family , and made the whole process so much more bearable . I highly recommend Southgate and Roberts funeral Service. Thank you so much to you all.

Adrian Eacott 6th Jun 2022

I initially spoke to Liam by phone and he explained to me the process for dealing with the death of a loved one. He reassured me that Southgate and Roberts were available 24/7 for support and help. Liam was extremely helpful in the follow up meeting, going through the services they offered and nothing the family asked for was too much trouble. Darren then took over looking after the arrangements and was very attentive and reassuring throughout. They took my mother into their care from her date of passing on the 8th May to her funeral on the 30th May and looked after her all the way through with dignity and respect. Nothing was too much trouble. Thank you.

Reviews

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

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Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Call: 01473 760379

About Us

Southgate & Roberts is a family-owned funeral directors providing a range of traditional, themed or direct funerals to Ipswich and the surrounding area. Get expert help and advice every step of the way from a team of kind and compassionate professionals.

The premises in Ipswich offer free parking for your convenience and a welcoming reception room. You can discuss arrangements in peace and privacy, and view your loved one in the chapel of rest. There is also a service chapel and a modern mortuary with full washing facilities. Offices are open 9am-5pm, Monday to Friday.

As well as helping you decide on every element of your loved one’s funeral, the team at Southgate & Roberts can offer expert advice, arrange memorial masonry, and they even have a multi-language translator service.

Southgate & Roberts Funeral Directors are members of the Society of Allied and Independent Funeral Directors (SAIF). Offering value for money on funerals and funeral plans, their team is dedicated to offering your loved one the ideal send-off.

Call Southgate & Roberts now to find out more about the full range of services available.

Latest Obituaries

Elaine   Boorman

Elaine Boorman

Mar 1947 - Feb 2024

James   Hubert

James Hubert

May 1945 - Jan 2024

Ivan   Gladwell

Ivan Gladwell

Jul 1939 - Jan 2024

Annie   Hibberd

Annie Hibberd

Apr 1948 - Jan 2024

View more

Verified Reviews

Verified Reviews

  • 5 Tina Carpenter 19th Jul 2022

    Excellent service. Very caring and professional, special thanks to Darren for being patient and understanding. 

  • 5 Ian Morgan 26th Jun 2022

    Darren and the whole team at Southgate and Roberts Were brilliant throughout the whole process of my brother Paul’s funeral , from the initial phone call where I was lost, confused and grieving to the final day of the service, Darren and his team really showed genuine support and compassion to me and my family , and made the whole process so much more bearable . I highly recommend Southgate and Roberts funeral Service.
    Thank you so much to you all.

  • 5 Adrian Eacott 6th Jun 2022

    I initially spoke to Liam by phone and he explained to me the process for dealing with the death of a loved one. He reassured me that Southgate and Roberts were available 24/7 for support and help. Liam was extremely helpful in the follow up meeting, going through the services they offered and nothing the family asked for was too much trouble. Darren then took over looking after the arrangements and was very attentive and reassuring throughout. They took my mother into their care from her date of passing on the 8th May to her funeral on the 30th May and looked after her all the way through with dignity and respect. Nothing was too much trouble. Thank you.

  • 5 Sharon Brown 31st May 2022

    Southgate & Robert’s attention to detail and empathy enabled our family to celebrate my Mum’s life without all of the stress usually related to arranging a funeral. Nothing was too much trouble. A fabulous team! Thank you x 

  • 5 Margaret Shiplee 30th May 2022

    Excellent done with kindness and compassion Thank you so much made a sad time much better 

  • 5 Humera Barker 27th May 2022

    Without the compassionate guidance, care and efficient service of Southgate and Roberts we would have struggled during this difficult and stressful time. Cannot praise them highly enough. Darren and Julian were available day and night. We will always be so grateful for all your help and for making our service really special

  • 5 Chris Jackaman 17th May 2022

    Most helpful, understanding and caring service, with a very professional approachnothing was too much trouble. Anazing value gor money too.
    Highly recommended.

  • 5 Patrick Anderson 17th May 2022

    Thank you for everything you did to make it so much easier for me at a stressful time

  • 5 Jane Oakley 3rd May 2022

    Amazing service and so kind and helpful at a very difficult time. I cannot recommend them highly enough. Thank you.

  • 5 Jaki Kennedy 25th Apr 2022

    We were very pleased with the service received from Southgate & Roberts. They are professional and caring, and treated my father with great respect. They made themselves available to answer all my questions and provided help and advice and, on the day of the funeral were discreet, caring and respectful. I appreciate all the time and care taken throughout the planning process as well as on the day, and also having such a calm and pleasant environment for my final visit with my father. Everyone was helpful and pleasant but Liam deserves particular mention for all his time, patience and diligence. It all made a difficult time go smoothly and I would happily recommend Southgate & Roberts to anyone.

  • 5 Ruth Wimpress 22nd Apr 2022

    Great service in all respects. Kind, considerate, helpful, non pushy, human, interested, reassuring and flexible. Nothing negative to say, all good thank you, especially Darren and also Liam.

  • 5 Adam Nelson 9th Apr 2022

    Truely Excellent support and assistance all the way through. I chose Southgate & Roberts to handle my mum's funeral and the care and guidance through a very sad time was excellent.

    Thank you all

  • 5 Mesina Mashana 30th Mar 2022

    I would like to thank Southgate and Roberts for the excellent service they provided us during such a terrible time when we lost our daughter. The way they provide service is unique and out of this world. The professionalism, empathy,care and advice they have given us has enlightened our burden a thousand times. The moment we entrusted the care of our daughter to them was that moment of relief..A feeling that came to me was, "this burden is not mine alone and I have someone who really cares" .We can not thank the whole team enough but God will reward them . Liam, you got a great calling to make other people feel better in their times of trouble. Julian, Matt, Fiona and everyone behind the scenes. Thank you so much. The gentleman who came to collect Esther Hadassa's flowers too , all yoi guys very gentle. The six other gentleman "pole bearers "at the graveside you are awesome. I would highly recommend Southgate and Roberts to anyone anytime.

  • 5 Dianne Barrans 7th Mar 2022

    Since the day I contacted Southgate & Robert’s nothing was too much trouble.  I live in Malaysia , and when I knew that my mother was very sick I came back to Ipswich . She passed after I was back for 36 hours at home . I had no idea what to do , and my husband contacted S&R, they were there from the start until her cremation.  Always professional, but with deep compassion . You could call them about anything and they would be there . Every wish for mums cremation was executed just the way I wanted . 
    I want to thank each and every member of staff , with a special mention to Liam , and our Celebrent Julian .   You made this sad and difficult time so dignified and with such care .  Thank you for all your guidance and support . 
    Diane Barrans 7/3/22

  • 5 Nathan Bransden 1st Mar 2022

    Darren, Julian and their teams were thoroughly courteous, professional and kind throughout the process. I'd highly recommend them.

  • 5 Cindy Newey 14th Feb 2022

    Excellent service from the very first phone call.
    Darren displayed utter professionalism, compassion and showed the utmost care not only to ourselves but my father who had passed away.
    In such a time of distress navigating an unfamiliar process I wouldn't have wanted anyone else supporting me.
    I knew and trusted that my father was in safe hands.
    Darren and all the staff couldn't do enough, they really do go above and beyond!

  • 5 Gillian Seagar 8th Feb 2022

    As a family we can’t recommend Southgate & Roberts highly enough.
    Both Liam & Matthew are caring and considerate at a very difficult time.
    Thank you for caring for mum with respect and dignity.
    They took us through the funeral process and took away any worries we may have had.

    Heartfelt thank you from all of us.

    Gillian, Kathy & Elaine

  • 5 Tina Dingle 19th Jan 2022

    Southgate & Roberts were discreet and sensitive at all times.  They were approachable and went over and above to make themselves available for our every need.  They took the time to explain and inform every step of the way.  Very many thanks.

  • 5 Paul Ellis 11th Jan 2022

    The service provided has been to the high quality with carefully administrated information keeping us up-to-date throughout the whole process. I would not hesitate in recommending there services to anyone looking for a caring, respectful, simperthetic services at a very reasonable price. Thanks very much to the whole team for your care with my mum. Paul Ellis.

  • 5 Heather Stafford 19th Dec 2021

    They made a very emotional and awful situation as easy as possible. They were very accommodating and friendly. They helped send Graham off with style and dignity

  • 5 Kevin Green 6th Dec 2021

    Very professional in caring for Dad prior to, and on the day of his funeral.
    Planning for all aspects very well and sympathetically managed.
    Overall, we were very pleased with the services offered and provided by Southgate and Roberts

  • 5 Simon Wong 4th Dec 2021

    All our requirements were handled with great care and understanding. Particular thanks to Liam and Julian for their excellent services.

  • 5 Anna Andrews 14th Nov 2021

    Professional service I would recommend to others.

  • 5 Martin Squire 5th Nov 2021

    Liam and Julian were considerate and professional throughout the process of arranging for our mother's funeral. I have no hesitation in recommending them.

  • 5 John Brogan_Taylor 30th Oct 2021

    Liam, Darren and all the team at Southgate and Roberts are outstanding. Our beloved Husband and Dad passed within just over 24 hours that left us grief stricken and completely in shock. We had no idea what to do and finding a funeral director was one of the most difficult decisions we had to make. As soon as I rang and Liam answered I knew instantly I had chosen the right one. The compassion, understanding and warmth from Liam was amazing. The team helped us through an extremely difficult time with dignity and professionalism. It is like they knew our Dad with all the little touches too. On the day of the funeral it was extremely well organised in fine detail and very professional. Liam and his team looked immaculate. We want to thank you for all your care to us and looking after our wonderful Husband and Dad so beautifully in what has been a devastating time for us all. You should be very proud of the amazing service you provide. Janet, John and David. 

Address
18 – 20 St Matthew`s Street
Ipswich
Suffolk
IP1 3EU

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Latest Verified Reviews

Tina Carpenter 19th Jul 2022

Excellent service. Very caring and professional, special thanks to Darren for being patient and understanding. 

Ian Morgan 26th Jun 2022

Darren and the whole team at Southgate and Roberts Were brilliant throughout the whole process of my brother Paul’s funeral , from the initial phone call where I was lost, confused and grieving to the final day of the service, Darren and his team really showed genuine support and compassion to me and my family , and made the whole process so much more bearable . I highly recommend Southgate and Roberts funeral Service. Thank you so much to you all.

Adrian Eacott 6th Jun 2022

I initially spoke to Liam by phone and he explained to me the process for dealing with the death of a loved one. He reassured me that Southgate and Roberts were available 24/7 for support and help. Liam was extremely helpful in the follow up meeting, going through the services they offered and nothing the family asked for was too much trouble. Darren then took over looking after the arrangements and was very attentive and reassuring throughout. They took my mother into their care from her date of passing on the 8th May to her funeral on the 30th May and looked after her all the way through with dignity and respect. Nothing was too much trouble. Thank you.

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