Robson & Stephens Funeral Services, Minehead

4 Elizabeth Parkins 26th Jul 2022

Nice send off for our brother. Thank you

5 Susanna Pinnock 9th May 2022

Just could not have been better. Mark was immensely supportive, helpful and patient all the way through. Everything was perfectly organised, and went like clockwork. We had a lovely service, very beautiful and dignified and everyone who came said how moving and perfect it was. Would recommend without hesitation, really excellent. Thank you, Mark.

5 Lucy Dorrell 4th Apr 2022

Robson and Stephens went above and beyond.

5 Caroline Connor 12th Mar 2022

My father recently passed and had purchased a funeral plan with Robson & Stephens. From the initial meeting Mark and Orlando's guidance and compassion has been first class. No matter what time of the day or night I had a contact so if I had any questions they would be answered. We choose to hold the service at the funeral directors, there was around 26 of us. Orlando led this and added a few finising touches we did not know of which made us smile and were personal to Dad. A moving and touching service was given and I cannot thank Orlando and Marie enough, my dad would have been honoured.

5 Heather Coonick 11th Mar 2022

From my first contact Mark was excellent.  He communicated via WhatsApp as that's what I preferred, made sure I knew exactly what was happening and organised everything exactly as I asked.  We just missed the February storms but he checked on the Sunday that we were happy to go ahead the next day with the weather being so bad.  Our vicar was also impressed with him.  The bearers were smart and polite, the hearse spotless despite the weather. Thank you

5 Martin Dunn 19th Feb 2022

Helped us through everything in a difficult time

5 Victoria James 13th Feb 2022

Mark was friendly and helpful, made all our wishes come true. I would highly recommend. A throughly professional service.

5 Ben Horrobin 6th Feb 2022

The death of a loved one is a painful experience. Mark guided us through such a sad time with empathy and great professionalism. This gave us the strength we needed. I highly recommend him. Everything was perfect for my beloved . 

5 Andrew Moore 4th Feb 2022

Mark and his team were so professional and caring. The service room was perfect for the occasion as was the catering. It made it possible for the family to chat together without having to make way for the next funeral and the provision of the webcam enabled others to view from as far away as America. I could not have asked for more.

5 Heather Brelsford 2nd Feb 2022

Mark couldn't have been more helpful with all the arrangements at this very stressful time. He booked everything for us, including the celebrant, flowers, etc. We chose to use the room they have at the Funeral Director's, which was ideal for our requirements. I can't recommend them high enough and state again that the support offered during this period was excemplary.

5 John Esplen 25th Jan 2022

A first class service from start to finish. Our mother's funeral had unforseen complications, but Mark and his team guided us through the difficult process with professionalism and care ensuring the process was as stress-free and smooth as possible.

At all times we felt we were in safe hands which was very reassuring. I really can't thank Mark and his team enough or recommend his service too highly.

5 Ben Rogers 27th Oct 2021

Robson & Stephens were absolutely wonderful from the very first phone call, right up to the funeral service itself. Mark had the utmost compassion and sympathy for us all as a family, when dealing with the sad passing of my Dad and the grief that came with it. With my sister in New Zealand and unable to attend the service in person, Mark ensured she was part of the funeral arrangements from the very beginning. Nothing was too much trouble for him and he always put us at ease with his charming personality, which in very difficult circumstances can be a real comfort. I would not hesitate in recommending Mark and his team at Robson & Stephens, they were first class and very professional.

5 Stevie Cutler 15th Sep 2021

We found Mark very supportive throughout this difficult period, your thinking process is muddled by grief and Mark helps to lead you in the right direction, I was pleasantly surprised with the reasonable cost of the whole funeral, I have no reservation recommending this funeral directors to anyone who desires a personal and professional service.

5 David Goodfellow 13th Sep 2021

Mark and his team at Robson & Stephens (Minehead) were absolutely wonderful in providing the arrangements for my late mother's funeral. Mark was sensitive but at the same time helpful and efficient; he took care of literally everything (right down to the in-house catering for the wake/reception after the funeral service) from the moment I first spoke to him on the phone. I have no hesitation in recommending Mark and his team at Robson & Stephens.

5 Katie Davies 11th Sep 2021

Mark was amazing through the whole process from the day of nans passing up until the funeral. He’s been there for the family, looked after nan so well and made us all feel assured and confident that her body was safe and looked after. He took all the families considerations into account when planning the funeral and made it a very special day to celebrate nans life and for all the family. 
Thank you. 

5 Roy Steele 27th Aug 2021

I have nothing but praise for all the team at Robson & Stephens. The service we received and the care and understanding throughout the whole process was brilliant. We were always treated as a valued client and everything was communicated clearly by Mark. We always felt involved and that it was as much for us the family as it was for my beloved wife, Bet.
Would I recommend Robson & Stephens, yes wholeheartedly.
Thanks Mark and all the team

5 Sue Allen 21st Jun 2021

Mark could not have done any more for us as a family or our deceased relative. When we asked for the impossible he said yes and when a step further and offered more.
Kind, considerate, thoughtful and professional. I could not recommend them enough. No-one else could even compare.

5 Jackie Tame 9th May 2021

It was so personal lovely send off thank you mark 

5 Julie, Steph & Nic Elkins 30th Apr 2020

The Celebration of Life Service went ahead exactly as planned: use of meticulous detail and sincere compassion was portrayed by all staff throughout the planning and organisation stages. A week past the end of the service, they continue on to support us even now.
We are extremely grateful for your exceeding effort in providing the wonderful service our beloved father & husband deserved. Thank you.

5 Lee Denslow 9th Mar 2020

Strongly recommend Robson’s and Stephens funeral service

5 Kirstie Smalldon 2nd Dec 2019

I Dont know what else to say except Mark made a very hard overwhelming time a whole lot easier whilst I tried to take care of my family & plan a funeral he took care of me. I cant reccomend him enough he is a diamond!! 😊❤

5 Kayleigh Wilson 20th Sep 2019

Thank you mark for everythink you have done. The service for leah was beautiful. You went beyond your way to support us, and get everythink perfect. We no leah would of loved it all. It truly was beautiful.
You not only provided the best send of for leah, but what you have done for all the family, the support, checking we are ok. Your truly a lovely man. Thank you

5 Laura Ferguson 4th Jun 2019

Having lost our mother suddenly, we were overwhelmed at creating a service that would truly reflect our love and tribute her in such a personal way. Robson and Stephens made this possible.

They are an incredible team, providing the most impeccable customer service and could not recommend them highly enough. The local community are lucky to have such a service available to them. The personal attention, guidance and support they provided, carried us through such a tough time. Everything they pulled together for us was perfect. They went above and beyond to ensure the service ran smoothly. A very professional and personal service. Thank you Robson and Stephens.

5 Mary Gunter 28th May 2019

I highly recommend Robson & Stephens, everything was done in a very professional and caring way, Mark did everything he could to make sure things went smoothly and with ease and was always at hand if you need him.

5 Corrin Garland 18th May 2019

I sadly lost my brother recently which is the hardest thing I have ever been through Mr Robson made it a easy and flawless took all the stress away. The funeral went seamless even though there was lots of little moving parts as a veterans funeral with piper band and the last stand. I am pleased that my brother had the best send off ever. Thank you to Robson&Stephen's. I would highly recommend them.