Thornalley Funeral Services, King's Lynn

5 Matthew Garthwaite 5th Mar 2021

An excellent team, professional, caring and gave guidance at every step.
Thank you.
Matt Garthwaite 

5 Celia Platten 5th Mar 2021

Excellent service and organisation. It could not have been bettered.

5 Jane Deane 4th Mar 2021

Everything was well organised and the order of service was beautifully printed. I would thoroughly recommend Thornalley Funeral Services to anyone that requires their excellent services 

5 Ann Tucker 4th Mar 2021

The family of Ruby Hill would like to thank Andrew and staff for there excellent service and attention to detail.

with thanks
Ann Tucker & Susan Miller

5 Jeremy Allen 2nd Mar 2021

We cannot thank Andrew & the Team enough for their wonderful support and send- off for our Dad. They were absolutely superb. From the difficult first initial contact- and for their friendly and professional guidance throughout.
All of which led to a lovely and fitting Service.
The Allen Family

5 Mary Frohawk 1st Mar 2021

Excellent all round.

5 Margaret Mason 28th Feb 2021

Amid all the problems encountered your service was excellent. Thankyou so much.

5 Andrew Everitt 28th Feb 2021

Thornalley have now dealt with the funerals of all four of our respective parents, two during pre-COVID days, and two during the Pandemic itself. When the last two died, within 3 weeks of each other, we did not hesitate to contact them. Once again we were met with care and professionalism by the whole team. When things went wrong, such as when a wedding ring went missing at the hospital mortuary and when the Crematorium had a power cut on the day of one of the funerals, we were met with calm and an attitude of “leave it to us – we’ll sort this for you”. Each funeral was handled to reflect the individual – we did not feel they (or we) were “turning the handle” for yet another elderly person. We never felt as if we were bothering them with detail and indeed always came away feeling that now we had LESS to worry about and could therefore focus our thoughts on our loved one. As a family firm they understand families, and although we as individuals did the interfacing with them, they took account of the feelings and needs of other members of the wider family. We cannot recommend Thornalley enough!

5 Andrea Robinson 27th Feb 2021

Excellent, caring and personal attention, at a very sad time. Everything first class. Thankyou to all at Thornally’s.

5 Robert Dawson 27th Feb 2021

Thornalley's were kind, thoughtful, helpful and respectful. They provided a very good service.I can not thank them enough,nothing was to much trouble for them.

5 Robert Holden 27th Feb 2021

A soothing voice and empathetic employees who have helped us cope with a difficult situation.
Professional, polite, efficient - can’t thank you all enough 

5 Adrian Nunn 27th Feb 2021

Very professional service

5 Geoffrey Cheney 27th Feb 2021

Very understanding and helpful a very good service from them

5 Jim Eyre 26th Feb 2021

A very dignified, and professional service. It couldn't have been any better, even with a power cut at the crematorium.

5 Susan Smith 25th Feb 2021

I was guided and supported throughout, especially at my husband’s funeral, all the staff were exceptional , it was much appreciated by my family and myself.

5 Dr Colin Howard 25th Feb 2021

Everything done in as a calm and supportive manner as the current situation allows.

5 Michael Watson 23rd Feb 2021

Thank you all so much for looking after my mother in such a difficult time with the extra pressure of covid lockdown. So respectful, courteous and caring. All the staff were amazing. Thank you again.

5 Ian Price 22nd Feb 2021

Very pleased with everything that you did for me and the family

5 Valerie Prior 22nd Feb 2021

The service we received from Thornalley Funeral Services was perfect in every way. We were shown care and sensitivity throughout, nothing was too much trouble and all our wishes were carried out with complete professionalism and efficiency.

5 Amy Macwhirter 21st Feb 2021

Excellent service - very professional.

5 Keith Burman 21st Feb 2021

Keith and I received such good service from Thornalley funeral services. Always very kind and professional.    Every staff member we were in contact with did their very best for our family at this sad time at losing a loved one. 

5 Andrew Barber 21st Feb 2021

First class service nothing is too much trouble would highly recommend.

5 Bluebell McKelvie 20th Feb 2021

A first class service from Thornalley Funeral Services. Thoroughly professional throughout. From the initial enquiry to the service itself, everything was handled with empathy and kindness. Without doubt Ray and his team helped make what was a very difficult day for my family a little bit easier.

5 Karen Lester 19th Feb 2021

Can't thank the team enough for the way they dealt with our bereavement and the care and compassion they showed me after the passing of my dear mum. Excellent service and professional throughout.

Highly recommended

5 Susan Threlfall 18th Feb 2021

Ray, Andrew and the whole team were outstanding in their care, compassion and professionalism. I had a number of specific requirements and requests, which were dealt with so well that I could not fault any part of their work. My song was played by the team at the back of the church, as I was not allowed to sing it live.The service sheets are beautiful and I am proud to be able to send them to Mum's friends who were not able to attend, partly because of distance but also because of the current restrictions on numbers allowed at the service. I loved the way the Director of the funeral party, in this case Andrew but in the case of my father Harry a few years ago it was Ray, tapped the ground to let the coffin bearers know when they were correctly placed for the next step in the proceedings. I know that the headstone is going to be perfect, as they check every step with me. I would like to extend my and my family's grateful thanks for making such a difficult time a little easier with their kindness. Bless you all and stay well.