Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
About Us
A family-run Suffolk and Norfolk based independent Funeral Directors, Susan Whymark Funeral Service opened their third branch in April 2024, providing services for bereaved families locally in Diss and the surrounding towns and villages within Norfolk.
Susan Whymark Funeral Service's family and experienced staff will greet you with a warm welcome and you can rest assured that everything is carried out within their premises, from arranging the funeral to visiting the chapel of rest. Every aspect of the services provided at Susan Whymark's two existing branches are available at the Susan Whymark Funeral Service Home in Diss.
Free transport is offered for appointments relating to planning the funeral, should you need it. Alternatively, a home visit from one of their kind and compassionate staff, to make the arrangements in the comfort of your own home.
Call Susan Whymark Funeral Service in Diss now to speak with a member of their team, make enquiries and discuss funeral arrangements for your loved one’s funeral service.
Many families describe feeling at ease from their first meeting, emphasising how the funeral director and team guide them through difficult decisions with warmth and patience, making a complicated process feel straightforward and manageable during an emotionally demanding time.
Families frequently mention the attention to detail throughout the planning and on the day itself, noting thoughtful touches and a professional approach that reduces stress and allows them to focus on saying farewell to their loved one.
Several families highlight the compassion and kindness shown not only in organising the funeral but in supporting the whole family through the process, with staff described as respectful, considerate and genuinely caring during what many recognise as an inherently difficult period.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
5Beverley Chapman27th Sep 2024
Lovely team of people, couldn't have been any more helpful, nothing was too much trouble. Very kind, friendly and professional.
I can not recommend them highly enough. Thank you.
Susan Whymark replied
You are all so very welcome. Thank you for your kind words.
5Miah McCullagh3rd Sep 2024
Susan Whymark was very professional in how she dealt with the bereavement and organising of the service. She was also very helpful and friendly.
Susan Whymark replied
It has been my privilege to look after dear Celia. Im so glad you felt well looked after
5Nicholas Creek2nd Sep 2024
Susan and her team are sensitive and kind everything was conducted professionally and with a compassionate approach. My family and I felt completely comfortable with them. The pall bearers were able to show my daughter how to carry the coffin and were gentle and supportive with her. This Is the third time we have used Susan, we will never use anyone else as long as she is still working.
Susan Whymark replied
Thank you for your words. Im so glad you felt so supported. Im so sorry you have had to use us 3 times but glad we have been able to help you each time.
5Christine Kilgannon2nd Jul 2024
Outstanding professional & efficient service & kind & empathetic staff.
Address
Denmark House 1&2a Carmel Works, Park Road Diss Norfolk IP22 4AS
Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.
What they do
Inspects member premises to check standards are being met
Runs a complaints and resolution service for bereaved families
Provides funeral training and professional qualifications
SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
Inspects businesses before granting membership
Represents independent and family-owned funeral directors
Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Beverley Chapman27th Sep 2024
Lovely team of people, couldn't have been any more helpful, nothing was too much trouble. Very kind, friendly and professional.
I can not recommend them highly enough. Thank you.
Miah McCullagh3rd Sep 2024
Susan Whymark was very professional in how she dealt with the bereavement and organising of the service. She was also very helpful and friendly.
Nicholas Creek2nd Sep 2024
Susan and her team are sensitive and kind everything was conducted professionally and with a compassionate approach. My family and I felt completely comfortable with them. The pall bearers were able to show my daughter how to carry the coffin and were gentle and supportive with her. This Is the third time we have used Susan, we will never use anyone else as long as she is still working.
NAFD Member
SAIF Member