Debbie Bennett Funeral Directors, Old Roan

76 reviews

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An independent, family run funeral director in Old Roan, Aintree, offering compassionate and caring funeral arrangements throughout Merseyside.

Funeral arrangements

  • Home visit
  • 24 hour telephone support
  • On-site parking
  • Chapel of rest
  • Hearse
  • Limousine
  • Horse-drawn hearse
  • Bespoke vehicle
  • Coffin
  • Personalised coffin
  • Casket
  • Headstone / Plaque
  • Urn
  • Memorial jewellery
  • Floral tributes
  • Charitable donations
  • Newspaper announcement
  • Online obituary
  • Memorial book
  • Order of service sheets
  • Music
  • Video tribute
  • Funeral webcasting
  • Catering
  • Dove release
  • Balloon release
  • Fireworks

Types of funeral

  • Traditional burial
  • Simple funeral
  • Traditional cremation
  • Green funeral
  • Direct cremation
  • Burial at sea
  • Non-religious funeral
  • Anglican funeral
  • Roman Catholic funeral
  • Muslim funeral
  • Jewish funeral
  • Sikh funeral
  • Hindu funeral
  • Buddhist funeral
  • Children’s funeral

Financial arrangements

  • Financial advice
  • Wills & probate
  • Pre-paid funeral plan

Additional services

  • Repatriation
  • Bereavement counselling
  • List of mourners

Location

7 Copy Lane
Old Roan
Aintree
Liverpool
L30 8RA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications

About Us

Debbie Bennett Funeral Directors, Old Roan, is a small, family-owned funeral directors in Aintree, offering the highest standards of funeral services to people throughout Liverpool and Merseyside.

Debbie is an experienced, dedicated, and independent funeral director who you can depend on. She has worked in the funeral industry for more than 25 years and has worked in Old Roan and the surrounding areas for most of her career. This is why she decided to open her own business in the heart of the community, so she can continue to provide a professional and caring service.

As a small, family-owned company, Debbie Bennett can offer a much more personal and caring service for you at a time when you need it most. From the first call, until the day of the funeral, you will receive complete support and guidance.

Debbie Bennett Funeral Directors in Old Roan can be contacted 24 hours a day, 7 days a week. Get in touch now to begin arranging the perfect send-off for your loved one.

What Families Say

AI Summary

Many families emphasize the consistent care and attentiveness they experienced throughout the funeral arrangements and service. They describe staff who listened carefully to their needs, made difficult conversations feel manageable, and treated their loved ones with genuine dignity and respect. Several mention feeling guided through each step of the process in a way that reduced stress and worry during an already overwhelming time.

Families frequently comment on how the funeral day itself unfolded smoothly and felt personal to their loved one. A number of reviews note thoughtful touches—from specific clothing choices to favorite music or colors, to small gestures during the service—that reflected their wishes and created a meaningful send-off. Many describe the funeral directors and drivers as professional yet warm, striking a balance that made the day feel both well-organized and genuinely caring.

Communication and accessibility emerge as subjects families return to repeatedly, with many noting they felt supported not just during arrangements but through visits to the chapel and afterwards. Several describe a willingness to go beyond standard service—opening early, staying late, or simply checking in—that transformed what could have been a transactional process into something that felt personal and sustained.

This summary is generated by AI from recent verified reviews.

Verified Reviews

Verified Reviews

  • 5 Zoey Wilson 18th Aug 2025

    Wendy and the whole team at old roan were outstanding from the 1st meeting to the present day, nothing was too much for them, the care and admiration they gave my Nan and our family during our chapel visits, my Nans funeral and collection of her ashes was second to none and I would recommend them to anyone.

    Debbie Bennett replied
    Thank you Zoey for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Tracey McKeown 12th Aug 2025

    Couldn't fault them at all very professional, compassionate and very helpful. Wendy made the organising bearable after losing my precious dad Jack Collins. I would certainly recommend DB to anyone.

    Debbie Bennett replied
    Thank you Tracey for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Michelle Mercer 11th Aug 2025

    After going with Debbie Bennett’s for my farther funeral almost a year ago mum wanted to go with them for hers and Wendy is an utter angel and patience off a saint she has guided us though every step off the way making sure my mum had the best send off honestly can not thank her enough or the team was such an amazing touch the little extras they do on the day from wearing mums favourite colour to Carl bowing his head showing so much respect before guiding  my mum on her final journey 
    We recommend everyone about Debbie Bennett’s who make you feel like family honestly they make a dark time a little bit brighter xx

    Debbie Bennett replied
    Thank you Michelle for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Jen Orme 31st Jul 2025

    The service my family received was immaculate, experienced professional staff from beginning to end. The attention we received was very heartfelt during our bereavement 

    Jen x

    Debbie Bennett replied
    Thank you Jen for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Gill Edwards 31st Jul 2025

    Couldn’t have asked for anything better! Very professional and very caring tank you so much!wendy in old roan was star, and  a credit and asset to your company x

    Debbie Bennett replied
    Thank you Gill for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 John Gosling 31st Jul 2025

    The service from start to finish was outstanding. We could not have asked for anything more.
    We would like to thank Wendy Bennett, who took care and advised us throughout, her compassion and commitment was exemplary.
    Thank you Wendy

    Debbie Bennett replied
    Thank you John for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Ann Edwards 30th Jul 2025

    Would like to thank Wendy and the team for all their support, compassion and empathy during our recent loss.

    Debbie Bennett replied
    Thank you Ann for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Jeanette Moore 29th Jul 2025

    Excellent and compassionate service from start to finish.Wendy was wonderful listening to our every need.The funeral parlour was beautiful Gary was in a lovely homely room it was so relaxing and soothing in there. Karl and the drivers were very professional and wore red ties in Gary’s honour which was very impressive.I definitely recommend Debbie Bennet Funeral directors there service was impeccable.Thankyou all x

    Debbie Bennett replied
    Thank you Jeanette for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 James McGee 30th May 2025

    Wendy at the copy lane branch made me feel at ease the moment I walked through the door,she explained everything to me and my dad's funeral was amazing full of dignity respect and love down to the very last detail. I would highly recommend,thank you .

    Debbie Bennett replied
    Thank you James for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Rose Murray 15th May 2025

    I honestly cannot thank Debbie Bennetts team enough for the care and support they offered the family at such a vulnerable time. I will be telling others about the service we received and hope that the business continues to grow and see success as it is very well earned! Thank you for all the cups of teas, biscuits and hugs. 

    Debbie Bennett replied
    Thank you Rose for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Patricia Taft 14th May 2025

    We can’t thank Wendy and her lovely team enough for taking care of us and of our dear dad/husband. Such compassion and empathy, Wendy was a strength and a comfort to us when we were so bewildered. The chapel of rest was lovely. On the day of the cremation, our funeral Director Dave was like a friend to us, having visited us at home the day before to get to  know us and help with our questions. Thankyou Wendy and Dave, it meant more than you know to have you help us through our sadness, bringing light and smiles to our faces. Bless you xxx

    Debbie Bennett replied
    Thank you Patricia for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Carla Lyons 7th May 2025

    Thankyou so much for all the kindness and support our family received recently from Wendy and the whole team at Debbie Bennetts Old Roan branch. Your professionalism is outstanding and it made a real difference to be handled with such empathy and care by all your friendly staff during our heartbreak. Keep up the good work because it really matters. We highly recommend your excellent service.

    Debbie Bennett replied
    Thank you Carla for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Tracey Mulhaney 7th May 2025

    Debbie Bennett has been amazing looking after everything and making a difficult process easier. Wendy especially in Copy Lane was fantastic 

    Debbie Bennett replied
    Thank you Tracey for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Sonya brumskill 2nd May 2025

    I would like to thank Wendy and Carl for their constant support and empathy and making sure everything went smoothly, nothing was too much trouble for Wendy, can’t thank you enough. 
    Sarah’s sister- Sonya x

    Debbie Bennett replied
    Thank you Sonya for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Clare Coysh 22nd Apr 2025

    Wendy as been amazing through the whole process she’s took a lot of the weight of our shoulders and couldn’t do enough for us whilst we wos visiting my grandad she’s unbelievable at her job I couldn’t recommend Debbie Bennett’s enough thank you from the bottom of our hearts for everything 

    Debbie Bennett replied
    Thank you Clare for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Pat McCann 9th Apr 2025

    Debbie Bennett funeral directors was the best of help I could have wished to meet, friendly and above, the help and support was above what I expected.The comfort I received will be never forgotten.thank you so much.Wendy.

    Debbie Bennett replied
    Thank you Pat for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Alan Langley 9th Apr 2025

    I woyld not hesitate in recommending Debbie Bennett Funeral Directors. Wendy from the Old Roan branch was respectful, showing great empathy, knowledge, compassion and patience explaining and answering my questions. I am very grateful for her assistance.
    Thank you
    Alan Langley.

    Debbie Bennett replied
    Thank you Alan for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Paul Chadd 18th Mar 2025

    I have waited a while to post this review as I wanted to do it justice. Despite my stepfather having taken out two insurance policies for other funeral directors, mum decided to use Debbie Bennett as she had seen a funeral organised by them and “liked” what she had seen, but couldn’t actually say why - it was just a feeling. 

    You know when they say trust your gut - well this was exactly the right decision. 

    We dealt with Wendy at the Old Roan branch. From the minute we spoke on the phone to weeks after the funeral, Wendy has been an angel. 

    What was a very upsetting experience has been made pleasant - I know that sounds wrong, but it’s true. 

    It’s not a service Wendy offers, it’s a friendship, when a friend is needed most. Discrete, professional, and caring, funny, sad, and appropriate all at the same time. 

    She even bought mum a birthday cake and her and Wendy’s husband sat with mum in the chapel of rest whilst quietly remembering her birthday - involving my stepdad. That alone made mum’s day. They got it exactly right. 

    Wendy organised everything- with our approval - and everything and everyone involved couldn’t have been more helpful and caring. 

    Stephen who printed the order of service, David the funeral director on the day, the drivers and pallbearers - all exceptional. 

    The best way I can show how good Debbie Bennett’s is, is to let you know, both mum and I have added to our wills, our funerals are to be overseen by Wendy. 

    This is a real family business. We came across three generations; Wendy, her daughter, and her grandson Ryan - all of whom had exactly the same ethos- help, support, and care. 

    Again this sounds wrong - but I can honestly say “Wendy, I look forward to seeing you again” just not too soon. 

    Thank you all. 

    Paul. 

    Debbie Bennett replied
    Thank you Paul for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Donna Thornthwaite 11th Mar 2025

    Excellent, professional service throughout. Every member of the team at Old Roan was so helpful and put our family at ease during a very sad and difficult time. They guided us through process from planning to the end of our service and nothing was too much trouble for them. Really appreciated their assistance and would highly recommend them.

    Debbie Bennett replied
    Thank you Donna for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Claire Lee 28th Feb 2025

    Absolutely outstanding, most lovely people helped our family so much, thank you for everything.

    Debbie Bennett replied
    Thank you Claire for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Frank Palmer 25th Feb 2025

    Debbie Bennett Funeral Directors did a fantastic job from start to finish. Very friendly, warm compassionate and thorough throughout.
    The service and send off for my dad was beautiful.
    All the staff, drivers, organisation where approachable and professional. They did him proud, so thank you. ❤️

    Debbie Bennett replied
    Thank you Frank for your lovely comments they are appreciated by Debbie and all the team here at Debbie Bennett's
  • 5 Kenneth Galbraith 9th Feb 2025

    Very empathetic and capable team, thank you Wendy and family for your support and guidance during a difficult time.

    Debbie Bennett replied
    Thank you Kenneth for your lovely comments they are appreciated, Debbie Bennett
  • 5 Nicola Shaw 8th Feb 2025

    When my brother passed away suddenly on Christmas Eve, the whole family was in a terrible state. I rang funeral experts and we were advised to speak to Wendy. Wendy was just amazing so patient and sympathetic we had a tight budget as My brother didn’t have any savings or life insurance, she told us not to worry we could still give our brother the send off he deserved and I knew I he was going to get looked after. Mark had already been in the coroners office for 3 weeks so we where so anxious, Wendy called me to check we where ok and every time I called she always had a solution and really went above and beyond. We also decided that we will need a celebrant as we where doing the service ourselves, it was last minute but Wendy managed to get us Angela at such short notice and we could not have picked anyone better, she made the service so personal and a real celebration of his life. I could not have done all this without them, Joanne and the funeral director team were all so lovely and kept us all calm. Joanne walked in front of the hurse on the day and this was such a lovely touch you could not hear a pin drop at the crem.
    It’s hard when someone passes especially when they are young and it was so sudden, but to know he had the best send off anyone could of possibly had the way they handled it on the day makes me feel I done my brother proud and he’s now at peace.
    I just want to thank  you to all the staff and especially Wendy they are all a credit to the company.
    Thank you
    Nicola Shaw

    Debbie Bennett replied
    Thank you Nicola for your lovely comments they are appreciated, Debbie Bennett
  • 5 Paul Richardson 7th Feb 2025

    Amazing service from Wendy at the old roan branch . Everything was explained in depth regarding funeral options and all questions got answered so you know exactly what the process is and what will happen on the day of the funeral.

    Debbie Bennett replied
    Thank you Paul for your lovely comments they are appreciated, Debbie Bennett
  • 5 Jenny Brugnoli 7th Feb 2025

    Debbie Bennett done my mum’s funeral. They were brilliant from start to finish. They couldn’t do enough for us. I would definitely recommend this company and I’d definitely use again thank you so much for your service 

    Debbie Bennett replied
    Thank you Jenny for your lovely comments they are appreciated, Debbie Bennett

Address
7 Copy Lane
Old Roan
Aintree
Liverpool
L30 8RA

Open map

Opening Hours

Day Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Professional Standards

  • NAFD Member

    Members agree to a published Code of Practice and can be held to account through the Association if something goes wrong.

    What they do

    • Inspects member premises to check standards are being met
    • Runs a complaints and resolution service for bereaved families
    • Provides funeral training and professional qualifications

Latest Verified Reviews

Zoey Wilson 18th Aug 2025

Wendy and the whole team at old roan were outstanding from the 1st meeting to the present day, nothing was too much for them, the care and admiration they gave my Nan and our family during our chapel visits, my Nans funeral and collection of her ashes was second to none and I would recommend them to anyone.

Tracey McKeown 12th Aug 2025

Couldn't fault them at all very professional, compassionate and very helpful. Wendy made the organising bearable after losing my precious dad Jack Collins. I would certainly recommend DB to anyone.

Michelle Mercer 11th Aug 2025

After going with Debbie Bennett’s for my farther funeral almost a year ago mum wanted to go with them for hers and Wendy is an utter angel and patience off a saint she has guided us though every step off the way making sure my mum had the best send off honestly can not thank her enough or the team was such an amazing touch the little extras they do on the day from wearing mums favourite colour to Carl bowing his head showing so much respect before guiding  my mum on her final journey  We recommend everyone about Debbie Bennett’s who make you feel like family honestly they make a dark time a little bit brighter xx

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