Lincolnshire Co-op Boston Funeral Service

71 reviews

Lincolnshire Co-op Boston Funeral Service

Latest Verified Reviews

Mark Fitzjohn 11th Sep 2020

Could not fault you especially with coronavirus  Thank you.

Eva Stanton 8th Sep 2020

Professional, respectful, dignified, sympathetic. Made us feel comfortable at a very sad time.

Michael Grey 8th Sep 2020

Excellent service

Reviews

Location

Address
5 South Square
Boston
Lincolnshire
PE21 6HX

Verified Reviews

Verified Reviews

  • 5 Mark Fitzjohn 11th Sep 2020

    Could not fault you especially with coronavirus  Thank you.

    Debbie Staff replied
    Dear Mr Fitzjohn Thank you for taking the time to leave a 5 star review. I will ensure your review is passed onto the team at Boston Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 Eva Stanton 8th Sep 2020

    Professional, respectful, dignified, sympathetic. Made us feel comfortable at a very sad time.

    Debbie Staff replied
    Dear Mrs Stanton Thank you for taking the time to leave a 5 star review. It is lovely to hear that the team at Boston supported you through this sad time. I will pass your kind words onto them. Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 Michael Grey 8th Sep 2020

    Excellent service

    Debbie Staff replied
    Dear Mr Grey Thank you for taking the time to leave a 5 star review. I will pass your words onto the team at Boston. Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 Patrick & Sandra Thompson 1st Sep 2020

    I found Mr A Barks very helpfull and guidance in allowing us to choose what was best for our Brother Bryns funeral. If Mr Barks was not available his staff didn't hesitate to help. I must add his Paul bearas were well dedicated in there job. The removal of our brothers body after death was conducted In a dignified manner and respect. Thank you to all involved at Boston Coop service I could recommend them. Mr & Mrs PE & SM Thompson.

    Debbie Staff replied
    Dear Patrick and Sandra Thank you for taking the time to leave a 5 star review. It is lovely to hear that the whole of the Boston team were able to support you through this difficult time. I will ensure your kind words are passed onto them. Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 Frances Mantle 29th Aug 2020

    The service we had was outstanding. Nothing was to much trouble. Communication was excellent. Alan made sure everything was just as we wanted it. The order of service sheets were of excellent quality. Mum looked beautiful and at peace. We had a 3 hour journey to take mum to her resting place,so Alan also had to communicate with the reverend from a distance. All the arrangements were made, and I had nothing to worry about. All the team were very smartly dressed on the day, and treated mum with respect. I cannot recommend them highly enough.1000000/100000 Thank you for everything. Frances Mantle

    Debbie Staff replied
    Dear Mrs Mantle Thank you for taking the time to leave a 5 star review. It is lovely to hear that Alan and his team supported your through this difficult time. I will ensure I pass your kind words on the team at Boston. Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 David Quibell 23rd Aug 2020

    From first contact to the cremation, the service was excellant.

    Debbie Staff replied
    Dear Mr Quibell Thank you for taking the time to leave a 5 star review. It is good to hear that the Boston team looked after during this difficult time. I will pass your kind words onto the Boston team. Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 David Allsop 27th Jul 2020

    An excellent, personal service from a team during very difficult circumstances. We felt looked after and cared for. Highly recommended.

    Debbie Staff replied
    Dear Mr Allsop Thank you for leaving a 5 star review. I am pleased to hear the team at Boston looked after during this difficult time. I will ensure your kind words are passed onto them. Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 Rosemary Collcott 22nd Apr 2020

    Very kind, respectful and courteous. Thank you 

    Jess Emmerson replied
    Dear Mrs Collcott, Thank you for taking the time to leave our Boston team a five star review. I am pleased that you felt our colleagues were kind and professional. I shall pass on your lovely feedback to the colleagues at Boston Funeral Home. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Alene Moxon 20th Apr 2020

    An absolutely fantastic service provided throughout the whole process. We would definitely recommend

    Jess Emmerson replied
    Dear Miss Moxon, Thank you for leaving us a five star review and for your kind words. I shall pass on your feedback to our colleagues at our Boston Funeral Home. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Lesley Roe 30th Mar 2020

    Very professional and friendly throughout the process. Unfortunately Coronavirus meant that plans had to be modified and adjusted but everything was communicated to me and I felt supported. Definitely recommended.

    Jess Emmerson replied
    Dear Mrs Roe, Thank you for taking the time to leave us a 5 star review. We understand that we are currently experiencing a time of great uncertainty which has lead to many changes to procedures for our organisation as well as third-parties. However, communicating with the families we serve has been our priority. We are pleased that you felt our Boston team were able to support you throughout this time. I will be sharing these kind words with the Boston Team. Please let us know if there is anything else we can do to support you and your family. Kind Regards, Jess Emmerson (Commercial Support Manager)
  • 5 Sue Morrison 28th Mar 2020

    Unprecedented times meant we could not have the funeral we wanted for my Mum. However, even with just 5 of us able to attend, the representatives of Coop funerals gave her and us the dignity and gravitas such an occasion warranted. 

    Jess Emmerson replied
    Dear Mrs Morrison, Thank you for taking the time to leave us a 5 star review. We understand that the new Government and local authority changes in procedures and advice have been extremely difficult for our colleagues and the families we serve to manage. We are pleased that you felt the colleagues at our Boston Funeral Home were still able to support you. We also understand that only having five people attend must be difficult as well. We are currently developing a memorial service package for families, so that when the time is right and travelling restrictions are lifted, families can arrange a service for their loved one. Please let us know if there is anything else we can do to support you and your family. Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 Susan Webb 26th Mar 2020

    Excellent service from Alan and all staff at Boston involved with my dad's funeral both beforehand and on the day. We were treated with sympathy and respect throughout the process.

    Jess Emmerson replied
    Dear Mrs Webb, Thank you for your kind words and for giving our Boston team a 5 star review. We are pleased that you felt our colleagues supported you and delivered a professional service. We shall pass on your lovely review to our Boston team Kind Regards, Jess Emmerson (Commercial Support Manager).
  • 5 John Bembridge 16th Mar 2020

    Thank you for all of your help a kindness  in getting the family of Frank through a sad time 

    Debbie Staff replied
    Dear Mr Bembridge Thank you for taking the time to leave a 5 star review. I will ensure your kind words are passed onto Alan, Sarah and the team at Boston. Kind Regards Debbie Staff (Funeral Services Manager)
  • 5 Stephen Walton 11th Feb 2020

    Alan and Sarah were sympathetic and understanding to our wishes. They were caring and supportive throughout. They kept us informed and explained the painful process. Alan and Sarah were friendly and above all professional. Many thanks to them both Stephen Walton.

    Debbie Staff replied
    Dear Mr Walton, Thank you for taking the time to leave a 5 star review. It is lovely to hear that both Alan and Sarah were able to support you through this difficult time. I will ensure your kind words are passed onto them. Kind Regards Debbie Staff (Branch Manager)
  • 5 Derek Newson 12th Jan 2020

    Thank you for all help and support , I think you did an amazing job for me and my brothers .  Thank you ,  Eric Newson 

    Debbie Staff replied
    Dear Mr Newson Thank you for taking the time to leave a 5 star review. I am pleased to hear that Alan and his team supported you through this difficult time. Kind Regards Debbie Staff (Branch Manager)
  • 5 Paul Bannister 7th Jan 2020

    My family and I cannot thank Alan and his team at Boston Co. Op funeral service enough. Professional and dignified yet friendly and approachable they made a difficult day as easy as possible. First time I have had this responsibility, am I allowed to say will use them again.

    Debbie Staff replied
    Dear Mr Bannister, Thank you for taking the time to leave a 5 star review. It is lovely to hear that Alan and his team supported you through this difficult time. I will ensure your kind words are passed onto him and his team. Kind Regards Debbie Staff (Branch Manager)
  • 5 Jacqueline Wyeth 6th Jan 2020

    Having found ourselves in a position with two bereavements, two weeks apart, we can't thank the team enough for the understanding and support at what has been a difficult time. Both services were well managed by all those involved and allowed us as a family to deal with the emotion of losing both our Step Father and Mother just before Christmas. Thank you

    Debbie Staff replied
    Dear Jacqueline Thank you for taking the time to write a review. It is good to hear that the team at Boston were understanding and able to support you through an extremely difficult time. I will ensure that your kind words are passed onto all the team at Boston. Kind Regards Debbie Staff (Branch Manager)
  • 5 Sarah Lovelace 15th Dec 2019

    Very helpful & respectful. Nothing was too much trouble for Alan nor Sarah from our first contact with them

    Debbie Staff replied
    Dear Sarah Thank you for taking the time to leave a 5 star review. It is lovely to hear that both Alan and Sarah were able to help you through such a difficult time, I will ensure your kind words are passed onto them. Kind Regards Debbie Staff (Branch Manager)
  • 5 Robert Walter 22nd Oct 2019

    My father's funeral was conducted in a very professional way. All attendees commented on the positive way he was farewelled. I do not have a bad word to say about the way the funeral went.

    Debbie Staff replied
    Dear Mr Walter Thank you for taking the time to write a 5 star review. I am pleased to hear the team at Boston helped you through a difficult time. I will pass your lovely words onto them Kind Regards Debbie Staff (Branch Manager)
  • 5 Godfrey Corbett 19th Oct 2019

    Professional and competent from start to finish.  Highly recommended.

    Debbie Staff replied
    Dear Mr Corbett, Thank you for taking the time to write a 5 star review. I will ensure your kind words are passed on to the team at Boston. Kind Regards Debbie Staff (Branch Manager)
  • 5 Yvonne Charlton 8th Oct 2019

    Alan and his team were fantastic at assisting organising my husbands funeral. Nothing was too much bother for them, everything was extremely organised from the start to finish. On the day all staff were extremely smartly presented, and worked with dignity throughout. 

    Debbie Staff replied
    Dear Mrs Charlton Thank you for taking the time to write a 5 star review. It is lovely to hear that Alan and his team at Boston were able help you through this difficult time. I will ensure your kind words are passed onto them. Kind Regards Debbie Staff (Branch Manager)
  • 5 Sue Vivian-Smith 7th Sep 2019

    Thank you all so much, especially Alan, in helping me through a very emotional time and planning a funeral which I hope my husband would have been very pleased with. Many thanks Sue Vivian-Smith

    Debbie Staff replied
    Dear Mrs Vivian-Smith. Thank you for taking the time to leave a 5 star review. I pleased Alan and his team were supportive through this emotional time, I will ensure your comments are passed onto him. Kind Regards Debbie Staff (Branch Manager)
  • 5 Justine Whittle 19th Aug 2019

    Alan was extremely helpful and thoughtful in helping us as a family. He was flexible in allowing my brother to see my father due to the distance he had to travel, which was essential as part of my brothers grieving but not at the most convenient time for the Funeral Home. Thank you. Alan helped in sorting out a minor issue with the funding page and was supportive throughout, including at the funeral itself which was led by a Celebrant who listened to how we wanted the service to be and reflected Dads life just right. I would have no hesitation in recommending Boston Co Op Funeral Home.

    Debbie Staff replied
    Dear Justine, Thank you for taking the time to leave a 5 star review and some lovely words about Alan and his team. I am please to hear they were supportive during this time. Kind Regards Debbie Staff (Branch Manager)
  • 5 Peter Willis 22nd Jul 2019

    Everything was superb from beginning to end. The kindness & compassion from Sarah & the rest of the team was second to none. Edna was laid to rest beautifully—- thank you for that. Would recommend the services of he coop every time.

    Debbie Staff replied
    Dear Mr Willis Thank your for taking the time to leave a review. I am please to hear that Sarah and the team supported you through this difficult time. I will ensure your kind words are passed onto the tam at Boston. Kind Regards Debbie Staff (Branch Manager)
  • 5 Marilyn Coote 19th Jun 2019

    The meeting with Alan at the Co op was very reassuring and he made my husband and myself feel quite relaxed about the whole thing Andrew Key who was suggested by Alan gave a perfect service. Only one thing that was a little difficult, which was waiting 4weeks from Mum's death until the cremation.

    Debbie Staff replied
    Dear Mrs Coote Thank you for taking the time to leave a 5 star review. We do take any feedback seriously so appreciate your comment on length of time you had to wait. I am pleased to hear that Alan and the team supported you through this difficult time and will pass your comments onto him and his team at the Boston Office. Kind Regards Debbie Staff (Branch Manager)

Frequently Asked Questions

How do you arrange a funeral?

You can arrange a funeral by choosing a funeral director who will help you organise all of the details. They can help you decide whether to have a cremation or burial and what type of service to choose, as well as additional options, such as music and flowers. You can find out what happens at a funeral and compare funeral directors on Funeral Guide.

Read more

What are disbursements?

Disbursements are additional costs for a funeral service that are paid to third-parties, such as florists, celebrants and burial fees. The funeral director will usually charge you for them and then pay the suppliers themselves.

Read more

How can I get help with funeral costs?

If the cost of a funeral is not covered by a prepaid funeral plan, or the estate of the person who has died, you may be able to get financial help from the government’s Bereavement Support Payment or from War Disablement Pensions, charitable funds or budgeting loans.

Read more

Address
5 South Square
Boston
Lincolnshire
PE21 6HX

National Association of Funeral Directors

NAFD Members

Latest Verified Reviews

Mark Fitzjohn 11th Sep 2020

Could not fault you especially with coronavirus  Thank you.

Eva Stanton 8th Sep 2020

Professional, respectful, dignified, sympathetic. Made us feel comfortable at a very sad time.

Michael Grey 8th Sep 2020

Excellent service

Reviews
Crematorium
Cemetery
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