Stephen P Gay Funeral Service, West Malling
An independent Funeral Directors serving the local community of West Malling, surrounding areas and the wider communities of Kent
Funeral Services
- Traditional burial
- Simple funeral
- Traditional cremation
- Home visit
- On-site parking
- Chapel of rest
Funeral arrangements
- Home visit
- 24 hour telephone support
- On-site parking
- Chapel of rest
- Hearse
- Limousine
- Horse-drawn hearse
- Bespoke vehicle
- Coffin
- Personalised coffin
- Casket
- Headstone / Plaque
- Urn
- Memorial jewellery
- Floral tributes
- Charitable donations
- Newspaper announcement
- Online obituary
- Memorial book
- Order of service sheets
- Music
- Video tribute
- Funeral webcasting
- Catering
- Dove release
- Balloon release
- Fireworks
Types of funeral
- Traditional burial
- Simple funeral
- Traditional cremation
- Green funeral
- Direct cremation
- Burial at sea
- Non-religious funeral
- Anglican funeral
- Roman Catholic funeral
- Muslim funeral
- Jewish funeral
- Sikh funeral
- Hindu funeral
- Buddhist funeral
- Children’s funeral
Financial arrangements
- Financial advice
- Wills & probate
- Pre-paid funeral plan
Additional services
- Repatriation
- Bereavement counselling
- List of mourners
What Families Say
AI SummaryMany families describe the care and compassion shown by the team throughout the entire process, from the initial contact through to after the funeral, with particular mention of how staff made a difficult time feel more manageable and supported families through their grief with genuine kindness.
Several families note the clear communication and practical guidance they received during the arrangements, with staff taking time to explain what needed to happen, answer questions promptly, and offer helpful recommendations without pressure, making the process straightforward rather than overwhelming.
Families often comment on how smoothly the funeral day itself went, with the team ensuring everything ran as planned, guiding them through the service, and treating their loved one with care and dignity throughout.
This summary is generated by AI from recent verified reviews.
Verified Reviews
Verified Reviews
Professional Standards
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SAIF Member
Businesses are checked before they are admitted to SAIF and work to the Society’s Code of Practice.
What they do
- Inspects businesses before granting membership
- Represents independent and family-owned funeral directors
- Offers free, independent arbitration if something goes wrong
Latest Verified Reviews
Jan Thirkettle 1st Jul 2025
A supportive and excellent service from beginning to end. Thank you to you all for such a respectful and dignified service.
Samantha Conway 29th Jun 2025
Lisa at the West Malling branch and everyone we met from the immediate start to the final day of the funeral were so kind, polite, friendly and professional. Nothing at all to fault, they were all wonderful and did my father proud. Thank you from all my family.
Jenny Newton 17th Jun 2025
Very compassionate and empathetic Funeral Directors. They couldn’t have been more helpful and Lisa went out of her way to make sure that we understood and had everything we needed at a very difficult time in our lives. Fully Recommend them.