Stephen P Gay Funeral Service, Borough Green

5 Graeme Cook 17th Jun 2025

Excellent service from start to finish. Always on hand for any questions or queries. Very helpful and polite and calmed any fears I had. Mary the celebrant was amazing. Could not recommend or praise everyone enough. 

5 Lai Cheung 5th Jun 2025

Dear Sharon,

I wanted to send you a note to thank you for guiding me through this difficult and sad time in my life.

I am so pleased we used your firm as our funeral service, everything went as we planned and I know you looked after Charles until he left the earthly world for another better, happier place where we will be together eventually. You are probably aware that we had been married for 54 years which is no mean feat, we had good as well as bad times but overall we were happy and content. We travelled to so many countries and we had planned another cruise this year but alas this was not to be but I have wonderful memories to look upon.

Keith was professional to the end and we could not have done everything without his eye to detail and attention for which I thank him from the bottom of my heart. I am so pleased that you were able to view the service live, it was a lovely sunny day just as Charles would have wished, he did not like the cold. I shall recommend your firm to others without hesitation.

I consider Tuesday as a celebration of his life not a time to be sad. Obviously there will be times of sadness but also times of happiness.

I shall be visiting Edinburgh with my sister next week for a few days and will contact you upon my return.

With lots of love,
Lai

5 Vikki Kent 2nd Jun 2025

I cannot fault the Borough Green branch of Stephen P Gay Funeral Directors. Every member of staff that we dealt with was professional, accommodating but most of all sympathetic. I would like to mention Sharon however whom arranged our funeral and made the whole process as pain free as possible. Nothing was too much trouble she went out of her way to ensure we got everything we wanted and that the day ran smoothly. We were kept informed and advised at all times. The service provided was outstanding and we are truly grateful. 

5 Paul Reading 14th Apr 2025

The team at Stephen P Day have been absolutely first class during our whole journey of organising and carrying out Mum's funeral.  From the gentle advice they gave us before we had an actual need through to the respectful and discrete service the day Mum died and then organising all the details of the actual cremation Lisa and Sharon have been brilliant.  In a world of online anonymity, this is the one time when you really need a personal service and I would whole-heartedly recommend Stephen P Day.

5 Ola Steadman 5th Mar 2025

The team Stephen P Guy Funeral Service were so helpful and attentive in helping us organise the funeral for my dear brother. Not an easy time for us, but they were professional but also very friendly and understanding. I could find no fault at all in how the day went. Special thanks to Lisa and Keith.

5 Mark Bostridge 28th Jan 2025

The funeral service couldn't have been better. Sensitive, courteous, and everything ran smoothly on the actual day of the funeral. I would highly recommend Stephen P Gay Funeral Service.

5 Christine Rowan 14th Jan 2025

The team at Stephen Gay's treated our loved one with respect and dignity, and the family with care and professionalism. They were kind, considerate and helpful. They delivered to an exceptionally high standard in all areas of our interactions.

5 Melanie Bosworth 31st Oct 2024

We were looked after with respect and love from start to finish and would highly recommend this company. Lisa is a lovely lady and helped us through a very difficult and traumatic time.

5 Sheelagh Fuller 24th Oct 2024

I cannot fault the service we have received and we appreciated their kindness and compassion throughout the whole process. 
I would recommend their services to others 

5 Chris Read 23rd Sep 2024

Lisa in the Borough Green office was excellent. She helped us organise the funeral in less than 2 weeks, and the day was perfect. The Celebrant, Ian, also conducted a wonderful service. Mum would have been so happy with it.

5 Christine Arthur 9th Sep 2024

Our family could not have wished for a more sensitive and professional service. We felt completely supported every step of the way as we prepared for my sister’s funeral and her many friends all shared our feeling that she had a wonderful send off. I would recommend this service without hesitation.

5 Jonathan Morris 11th Aug 2024

Couldn’t have asked for more help and attention and quality throughout the days helping to arrange everything, and on the day of the funeral.

5 Sara Boobbyer 23rd Jul 2024

From start to finish the whole team could not have been more considerate and efficient thank you 

5 Pat Holmes 2nd Jul 2024

Everything went so smoothly. We had no worries at all. The beautiful floral tribute from the coffin was even delivered to our church after the cremation.
A big ‘thank you’ to Kieth Viner who sang the prayer, ‘God be in my head’ so beautifully at the end of the service.
Thank you to all of the team and especially to Sharon for keeping us informed throughout.

5 Stephen Wightman 26th Jun 2024

Right from the start, Lisa and Sharon made everything clear and easy for us to plan the final details. Nothing was too much trouble and the support and care was excellent. The day went without a hitch and Dan and his team were professional and courteous. We cannot thank you all enough. A sad day was made very special. Thank you

5 Lisa Defontaine 16th Jun 2024

The whole team, but in particular Lisa and Sharon, made this difficult experience so much more bearable. They showed sensitivity, kindness, compassion and on many occasions went way over and above standard service to help and support our family through this. Everything was organised perfectly, exactly as we asked for and they helped us make great choices too and kept us informed every step. I really can't praise them enough, and it's important to add their prices were far lower than others I initially spoke to. I want to sincerely thank them for doing such an incredible job.

5 Jeanette Slater 9th Jun 2024

Such lovely staff, so kind and understanding.
Nothing was too much trouble. Even managed to prudence a limousine which I suddenly decided we needed just three hours before the funeral,!
So grateful for making a very difficult day bearable..
Thank you.

5 Joanna Love 4th Jun 2024

The whole process of organizing the funeral was handled really well and we were very pleased with how the day went, thank you so much.

5 Reverend Graham Green 29th Apr 2024

excellent service
Graham

5 Sue Manville 12th Apr 2024

This is the 2nd time I've used a funeral director. Although the first time was satisfactory I can honestly say I would recommend Stephen Gay every time from now on. Not only were they far more cost effective the service was exemplary. We were kept informed of everything at all stages and any problems were dealt with promptly and effectively.

5 Kelly Head 12th Mar 2024

Dan, Lisa, David and all at Stephen Gay could not have been more helpful and professional helping us  through this difficult time, would highly recommend them.
Thank you all again.

5 Stephen Rose 22nd Jan 2024

Thank you to all the team at Stephen P Gay especially to Lisa at Borough Green and Mary our celebrant. Everything for our dear Eileen was handled so sensitively and professionally. We couldn’t have been in safer hands. 

5 Francis Harrington 5th Nov 2023

Absolutely first class in every respect.

5 Stephen Coombes 2nd Sep 2023

I can not rate Stephen P Gay highly enough. We used their Borough Green branch with Lisa taking care of us.
Lisa was professional in such a caring way and helped us along each step with advice and expertise…. she makes a great cup of tea too!!
Lisa recommended celebrant Mary Stupple who was also perfect for the service that we wanted.
A big thank you to everyone who made a difficult time so much easier.

5 Rod Campbell 17th Jul 2023

Excellent service 
Very professional and attentive at all times