Otter Valley Funerals
41 reviews
-
5 Neil Birch 30th Sep 2022
Simon was so helpful and understanding. They were responsive and professional.
I would highly recommend Otter Valley Funerals.
-
5 Alastair Humphries 29th Sep 2022
Simply wonderful care and attention. A godsend. Simon enjoy the whisky. Al
-
5 Sarah Cousins 29th Sep 2022
Always polite and sympathetic. Answering questions from the whole family. A great service at a very difficult time.
-
5 Helen Parker 15th Sep 2022
Otter Valley Funerals is run by the owner, Simon and his wife. It was, as promised, always Simon who answered messages and calls. He tuned into the type of funeral we thought we wanted from the first phone call and could not have been more helpful as we worked towards achieving a ceremony which was right for my husband and for our family.
We always felt in charge of the ceremony and behind the scenes Simon was utterly professional and we felt complete confidence in him, this was so important to us during an extremely difficult time. There was nothing else more that Simon could have done to help us and Otter Valley Funerals get a firm recommendation. -
4 Paul Hepple 9th Sep 2022
The Funeral Director Simon Savage was very thoughtful and helpful throughout the whole process - nothing was too much trouble. The same was true of the drivers and pall bearers. I would recommend Otter Valley Funerals.
-
5 Brendan Tallon 17th Aug 2022
I would highly recommend Simon and his team. At was an incredibly difficult time losing such a wonderful and much loved Mother and Grandma, Simon was professional, courteous, considerate, exceptionally well mannered and organised everything perfectly. Thank you for making the day the perfect tribute to Phyllis when we are all at our lowest ebb.
-
5 Mark Townsend 17th Jul 2022
I have known Simon over 20 years so he was the obvious choice to look after Dad. His care and understanding was just exemplary and I want to thank my friend for everything he did.
-
5 Christine Cowling 22nd Apr 2022
The care and consideration was exemplary throughout and their services will be highly recommended.
-
5 John Lee 8th Apr 2022
Simon did an excellent job of guiding us through the process of saying goodbye to my mum and organising a funeral I'm sure she would ave approved of.
-
5 Gill Horsley 22nd Mar 2022
Thank you Simon for everything you did today for my sisters funeral. At a very emotional time you listened to what my daughter and I wanted - not a mainstream production line funeral service but one that was very much tailor made for us. At every stage you were there listening to me and interpreting my thoughts and wishes. You made today a very beautiful tribute and final send off for Julie.
-
5 Liz Beard 20th Mar 2022
Simon helped us through the stressful time of arranging Bernard’s funeral with kindness and compassion. He guided us through everything so smoothly,liaising with the florist and arranging for the orders of service to be printed.It was the personal touches from Simon and his team which took the stress out of a very traumatic time for me and the family,as we tried to come to terms with the great loss of a beloved husband and father.
Subsequently we contacted Simon to arrange for the interment of Bernard's ashes. He dealt with all the formalities for us including ordering the marker, and at all times was sympathetic to our wishes which we found comforting.
We would recommend Ottervalley Funerals,as they work with the bereaved with empathy and care.
-
5 Katherine Turner 15th Mar 2022
Everyone at otter valley funerals was so kind and considerate following the loss of my darling husband. They respected my decision to have a completely private service but made sure I could spend time with Andy in their beautiful chapel of rest every day. I will always be grateful for what you have done for me Simon.
-
5 Nick Martin 2nd Mar 2022
A great comfort and support to my family and I. Simon looked after us as if we were family and we can never thank him enough
-
5 Claire Hamilton 25th Feb 2022
I honestly cannot recommend Simon and the team at Otter Valley Funerals highly enough. The care that they provided my mother was superb and I am eternally grateful for all that they did to make this awful time somewhat more bearable. Thank you Simon
-
5 Pamela Cook 16th Jan 2022
Otter Valley Funerals were absolutely wonderful following the death of our much beloved Mother. Simon and his team were incredibly sensitive, understanding, professional, kind, helpful, supportive and flexible. We could not have wished for a more perfect organisation to coordinate and facilitate a more fitting funeral. The respect shown for our Mother coupled with meeting all of our needs was nothing short of perfect. Thank you SImon, you did us all proud. Pamela
-
5 Niki Cunningham 22nd Nov 2021
From start to finish, Linda was given the utmost respect. Everything was explained in a very clear, compassionate and friendly manner as well as being absolutely professional at all times. The cost of the services we received was very reasonable and the quality of the service we received was 5 star.
At a very difficult time for anyone having to deal with the loss of a loved one you can only wish for a service like Otter Valley Funerals.
Fair pricing, a family business looking to support the local community, a 5 star service and all with an experienced professional friendly director at the healm.
You will be in safe hands with Simon and his excellent team - I could not recommend them more, we are so impressed.
Thank you for everything.