201 reviews
5 Nel Tomlinson 16th Dec 2020
FANTASTIC. M. Garton & Son really know how to deliver exceptional customer service. Extremely empathic, highly professional and personable. These guys bent over backwards to meet our (at times extraordinary!) needs.
Sadly, my dear Dad passed away in Hull, on 18 July 2020. I live in Australia and due to Covid-19 restrictions I was neither able to be with him whilst he passed, nor attend the funeral. However, upon calling M Garton & Son, my first contact was with Lee who immediately made me feel at ease, explained these uncharted waters to me and ensured that I was a part of the process every step of the way.
Soon, a Facetime chat was arranged with my brother and together we were able to plan the service and make such important decisions. In spite of the time difference, I felt able to call the team at any time and even arranged a viewing via Facetime. Upon learning my Dad's West African background, the team immediately mentioned Reverend Bagshawe who had links with Freetown and actually knew my dad. From Australia, we were able to participate in the eulogies and view the funeral service via a webcast, all with the help of Lee, Fraser, Eric, Garth and so many others of the amazing M. Garton & Son Team at Hessle Road. I would strongly urge you to give them a call to experience at first hand these incredible funeral directors. Helen Tomlinson
5 Christine Cockin 9th Dec 2020
Very friendly, helpful and understanding funeral directors. Everything went well. 10/10 from us.
5 Elizabeth Beetham 2nd Dec 2020
This being the first time planning a funeral Lee was very helpful and we were supported throughout the process.
Would highly recommend them professional and efficient yet sensitive at a difficult and upsetting time.
5 Julie Hulbert 1st Dec 2020
Garton's were extremely thorough and professional throughout the planning of my mother's funeral. At such an upsetting time for our family, Garton's showed sensitivity and really helped us to fulfil our wishes to give mum the funeral she deserved, especially during these restrictive times. They guided us through each step and nothing was too much trouble. I have no hesitation in recommending Garton's services.
5 Julie Smith 1st Dec 2020
The staff were all very good, particularly Lee who was helpful and have us breathing space in an emotional situation.
5 Karl Gawthorpe 1st Dec 2020
Excellent service well looked after definitely recommended
5 Janet Brown 1st Dec 2020
I would like to express my sincere thanks to Lee and his team for their kind support in arranging the funeral for my dear husband after his sudden death in H.R.I. My family and I were so grateful for their advice at this stressful time. To see him in The Chapel of Rest was a great comfort and the service at the crematorium went well despite the restrictions. It is currently especially difficult due to covid-19 and numbers of people who could attend the service was severely limited. So I was very pleased to be offered the webcast link enabling family and friends to at least see the service online. I would definitely use Gartons again as we have used their services in 2004 for the funeral of our father and again in 2011 for our mother.
5 Rob Taylor 27th Nov 2020
From start to finish Gartons were not only incredibly professional but also provided us with a fantastic level of support during the most challenging time in my life.
I cannot thank Gartons enough for this support and would wholeheartedly recommend them for the service and support they provided.
5 Kirsten Branigan 27th Nov 2020
We are not from Hull and didn't know where to go to arrange a funeral. We contacted M Garton & Son and couldn't be happier with the support they provided us with. They kept in contact throughout, accepted last minutes changes and were a pleasure to work with at such a difficult time.
5 Janine Wood 20th Oct 2020
Our family cannot thank Eric and his team at Garton's Funeral Directors in Gipsyville enough for their support on the loss of a very loved mum and nanna recently. Their support continued when looking after our loved one and when we were visiting their chapel of rest. Eric supported and guided the two son's, three grandsons and son in-law when carrying our mum on the day of the funeral. We had no hesitation in selecting Eric and his team when the inevitable happened and they showed empathy and kindness in this very upsetting time.
We cannot show our gratitude enough to Eric and his team and continue to sing their praises to everyone we speak to. Once again may we thank you on behalf of the family for everything your team did on this sad occasion from Carl, Janine. Darren Wood and family.
5 Mandy Catt 9th Oct 2020
Lee and Eric and team and celebrant Rachel are a fantastic team ! On what is a very emotional and difficult day they made the day perfect. Lee went above and beyond in his duties returning my mum to me. ( Thank you Keith !) Sadly 2nd time I have used their services this year as my Dad passed away also , but a 1st class service each time ! Thank you so much to you all ??
5 Valerie Hoff 9th Oct 2020
This was the third time we have used M Garton & Sons for family funerals over the last few years. Each time their service has been excellent, always keeping you informed and up to date with proceedings. The staff are really helpful, nothing is too much trouble and Lee has looked after us on each occasion in a very professional but friendly and warm manner. I would highly recommend M Garton and Son.
5 Paul Dunnington 7th Oct 2020
This is the second funeral that i have commissioned from M Garton & Son, on both occasions from the very first contact the team at M Garton & Son provided unhurried advice and guidance. At no time did I feel pressured into making choices or into making purchases of "extras" I felt where unnecessary or not suited. The care and attention they provide, before, during and after is first class and I have no hesitation in recommending them.
5 Janet Kelleway 1st Oct 2020
I can’t thank M Garton&Son Funeral Directors, Hessle Rd enough for all their amazing assistance and support during challenging COVID times with the loss of my father.
We live in Toronto, Canada and Eric and the team helped both my cousin in England and myself In Canada with all arrangements required to be able to give my father his prefect farewell, especially during COVID times, and he fact that I was not able to travel to be there in person.
The fact that most of our family is located in Toronto, Canada and Portland USA, they arranged for my father’s service to be streamed live to include us all by web conference in our homes which allowed us all be together to participate at the same time with everyone who was able to attend in England (5 hour time difference accommodated).
They really took the stress out of all the requirements out of our hands, however made sure that we were included in all decisions. I don’t think we would have been able to manage the process in Canada as smoothly without their support, guidance, and coordination. I feel my father would have been very proud of his celebration of life.
Thank you very much M Garton & Sons
5 Julie Richardson 17th Sep 2020
I would highly recommend Garton & Son Funeral Directors for their professional and caring service and guidance which they provided for my mums funeral, and their empathy towards our family and friends on a very difficult and upsetting day.
5 Lisa Scarr 17th Sep 2020
Excellent service for my dads funeral . Kind compassionate and caring curteous and professional.
My dad had a great send off
Thank you
5 Chris Duckett 17th Sep 2020
From beginning to end of the sad loss of our mother. Gartons have supported the family through every step. Their compassion, thoughtfulness and understanding was without doubt tremendous. Lee was there at the end of the phone and put us at ease when we had a query.
The funeral was a joyous . occasion which was exactly what we wanted, celebrating mums 95 years.
Thank you all at Gartons for being so kind and understanding.Mum could not have had better care.
Many relatives have contacted the family to say how lovely everything was.
Please accept our many thanks for all you have done.
5 Kay Coombe 4th Sep 2020
Absolutely outstanding service and professionalism they gave on my late fathers service. The personal touches and commitment just made it more beautiful. Can’t say enough great things about them. Thank you doesn’t seem enough for them. Highly recommended.
5 Craig Pickersgill 4th Sep 2020
Lee and his team from the outset were fantastic,we hadn’t spoken about funerals but when my wife passed away Lee sorted everything,although because of Covid things were a bit strange his communication was great and put my mind at ease,many thanks to everyone at Gartons for making the day as special as it could be,Craig
5 Andrew Jacobs 30th Aug 2020
Very professional, supportive and efficient which is what you need when a loved one has passed. Thank You. A Jacobs
5 Pamela Hanson 24th Aug 2020
I would very much recommend M Garton & Son Ltd they helped me through the whole process of arranging a funeral with great kindness. They made a bad day a lot easier to bear.
5 Tracey Arnell 20th Aug 2020
Excellant service throughout. At such a sad time Gartons were there every step of the way, liasing with the family and making all the necessary arrangements.
5 Jenny Jackson 20th Aug 2020
Lee and his team showed us a great deal of kindness and compassion over the loss of our baby. They made an extremely difficult time a lot more bearable and helped us through the difficult days by allowing us to spend precious time with our baby. They went above and beyond their job at this difficult time. We can’t thank them enough for everything they did and highly recommended them to anyone in our position.
5 Paula Ebbs 23rd Jul 2020
Before the death of my father, we hadn't given much thought to which Funeral Director we would use and so made our decision based on previous reviews left, hence why I have chosen to leave this one.
My father died during the night at home, early June in the middle of the coronavirus lockdown. We contacted Gartons early Saturday morning after his passing and Lee was immediately reassuring and professional, confirming the household Covid-19 status before explaining how they would attend to collect dad within the hour. John and a colleague arrived and were very sensitive in what is clearly a difficult time. Dad was taken discreetly and with great dignity.
As with all things at the time, normal proceedings had been suspended, so arrangements for the funeral were made by telephone again with Lee and there were some restrictions in place in terms of what was allowed but this was all explained and we made our informed choices.
We visited dad at the Funeral Directors and he looked so peaceful and smart. He had clearly been looked after well after his death and in preparation for his funeral.
Fraser took charge at the funeral, he again was very reassuring and explained everything and ensured that we were well looked after.
The funeral was a very small intimate affair (numbers limited to 10) but I don't think this in any way diminished Dads send off. We made use of the Obitus webcast available so that others could view the funeral remotely.
I wouldn't hesitate to recommend or use Gartons again, they were professional from start to finish and most importantly took good care of my Dad!
5 Zoe Wray 23rd Jul 2020
M Garton and Son provided a highly professional but also personal service, striking just the right balance of care and sympathy, particularly in the current circumstances.
We were guided by Lee through the process, making it as smooth as possible in light of the COVID 19 restrictions.
The attention to detail and friendly service were second to none. Highly recommended.