201 reviews
5 Michael Collier 13th Apr 2021
In 2002 my mother died and my father, in many ways a perfectionist, visited a number of funeral directors until settling on M Garton & Son of Hull to arrange her funeral.
It turned out to be a wise choice. Gartons listened to my father's wishes and took every effort to advise him without dictating events. Taking on the necessary arrangements without fuss yet at the same time respecting his choices. Basically carrying out his wishes and taking the pressure off him.
When my father died in January 2021 at the age of 95 years, it was with this in mind that I decided to use the services of M Garton & Son once again.
I was an only child and my father had insisted on taking personal responsibility for my mother's funeral arrangements so when he himself passed away I found myself in very unfamiliar territory having never had any previous experience in arranging Death Certificates, Orders of Probate and definitely not arranging a funeral.
Frazer, of M Garton & Son was able to assist me with the type of service, a choice of caskets, floral arrangements, transport, dates, times, costs, the order of service, the music to be played at the service, selecting someone suitable to perform the service at the crematorium, whilst keeping me updated as to the progress of events and checking that I was happy with how things were going.
The funeral service was very moving with the casket arriving covered in a Coldstream Guards drape, covered in turn with a beautiful spray of flowers (arranged by Gartons) and my father's old army beret. The Last Post and Reveille at the end of the service was both very special and very moving.
Gartons subsequently collected my father's ashes and made arrangements with the necessary people to amend the wording on the kerbstone at the plot where my father's ashes were to be laid to rest with my mother's remains.
As an only child it was left to me alone to settle my father's estate and organise his funeral. Whilst I'm still dealing with my father's estate, which has been the source of considerable stress, I'm thankful in the knowledge that at least Gartons were able to relieve me of much of the pressure relating to the funeral. I can say that every member of staff I have had contact with have made me feel like their only customer, demonstrating breathtaking patience and care.
Many thanks
Michael COLLIER (64 years)
5 Jan Taylor 12th Apr 2021
The quality of service and level of attention which my family received were simply excellent. At a very difficult time, they afforded us the utmost understanding, sensitivity and efficient assistance. They excelled at all stages of the process and were exemplary in all of their dealings with us and in matters which they handled. We would recommend their services unreservedly.
5 Chris Morrell 9th Apr 2021
We have used Gartons a number of times over the years. Most recently for my mother’s funeral. Lee supported us through the whole process and I can honestly say he and all the team at Gartons made the process completely stress free, which given the circumstances was greatly appreciated. I would highly recommend
5 Joanne Archer 7th Apr 2021
In what has been a very difficult and emotional time planning my husbands funeral Garton's was very kind and compassionate Lee was especially helpful in guiding me and the care and respect they showed my late husband was exceptional i would highly recommend them
5 Brian Lawrence 31st Mar 2021
From the first initial contact with Lee to the actual funeral with Frazer every aspect of my father's funeral was handled with friendly dignity and respect. Nothing was too much trouble even designing special rugby league service cards with the colours of my father's favourite team.
5 Louise Dixon 29th Mar 2021
Fantastic service.
Having never had to do this before Lee & his colleagues guided us every step of the way. We were dealt with with the upmost respect and sensitivity at all times and nothing was too much trouble. We wouldn't hesitate to recommend Gartons.
5 George Haley 24th Mar 2021
Absolutely brilliant in all aspects of our sad time. Nothing was too much bother for Lee and his team. Would definitely recommend this service at your sad time if your unsure who to use.
5 Pauline Haigh 10th Mar 2021
From start to finish everything ran smoothly. Because of COVID things were organised over the phone and we were called regularly with updates.On the day everything we requested was in place. The service which was carried out by a celebrant- who Gartons organised ran perfectly. I would recommend Gartons without hesitation.
5 Gina Ingham 9th Mar 2021
Lee and his colleagues where kind and courteous throughout. Nothing is too much trouble.
5 Julie McCue 8th Mar 2021
They were so understanding, talked us through every step with respect for my elderly father who was very sad and couldn’t seem to grasp what was going on around him.
5 Steve Cawkwell 8th Mar 2021
After the recent death of our father we needed professional help and guidance to arrange his funeral. M. Garton & Son and in particular Lee, offered us that and more. Their compassion and expertise helped us through a very difficult time.
5 Denise Smith 18th Feb 2021
As always Gartons have been professional, sensitive and efficient. They are our families choice when looking for a local dependable service.
It has been particularly difficult with COVID-19 restrictions but Gartons have ensured everything ran smoothly and we were kept fully informed throughout the arrangements.
We as a family really appreciate their sensitivity and empathy.
Specially Eric who corresponded with Rev Tony Cotson and with him also corresponding with my husband Vics manager at Hull City Council ensuring Vics final wishes to have the cortege drive through Hull Interchange.
Eric has been particularly helpful throughout a most difficult time for me and our family.
We as a family highlighly recommend this funeral directors.
Many thanks to them Denise Smith
5 Amanda Read 15th Feb 2021
With Covid things were done mostly over the telephone but Lee was exceptional in keeping me updated with the funeral arrangements and everything ran very smoothly. Thank you to the team who made a sad time more bearable.
5 Linda McKee 13th Feb 2021
The service we received from Gartons was excellent, particularly bearing in mind the pandemic.
Our point of contact was Lee & he liaised continuously, checking and cross checking every detail to ensure we had the funeral we wanted for my mother in law despite the lockdown.
Thank you all so much.
5 David Brown 12th Feb 2021
M Garton & Son provide a very professional service. In difficult circumstances, Lee and his associates made every effort to ensure the Funeral was conducted with dignity and respect. Thanks to all.
5 Margaret O’Grady 12th Feb 2021
From the very first phone call, which was one of the hardest calls I have ever had to make. Eric was professional, caring and the calming voice I needed at one of the most difficult times I’ve had to face. Eric talked me trough the process at the start and continued to be there supporting me throughout. Giving advice and a kind word, I felt he really knew and understood exactly what I and my late husband wanted for the service. The celebrant Carol was also amazing, one comment from one of my sons was “did Carol know my husband” he thought she was a family friend, because of the way she spoke about my husband at the service. I certainly felt like I had gained 2 friends in Carol and Eric which helped enormously to get me through a really tough time. Eric promised to make it perfect and he certainly did deliver on his promise. I can’t thank Eric and Carol enough, they were both amazing. I wouldn’t hesitate to recommend M Gartons & Sons.
5 Stephen White 4th Feb 2021
Garton & Son were very professional and yet approachable and friendly. On the day of the funeral they showed quiet dignity to my Mother and were easy to deal with throughout - especially appreciated during the current restrictions. I would recommend them without hesitation.
5 Andrew Hillaby 2nd Feb 2021
From my initial contact, with Eric at the Hessle Road branch, to the end of the funeral service it was excellent. Nothing was to much trouble and each and everyone of the team I spoke with over the phone and face to face, whilst arranging different aspects of the funeral, was so sympathetic and empathised with me.
The flowers were of the highest quality, as were the order of service cards and again the family truly appreciated them. I fully recommend the service being streamed also, because those who could not attend commented on how good it was for visual and audio clarity.
For such a sad loss in our lives, it was so comforting to have M Garton & Son help me arrange the funeral, which allowed myself and the family to grieve knowing my mum was in such caring hands.
Once again I would like to thank M Garton & Son for everything.
5 Rebecca Creer 2nd Feb 2021
Lee was great, informative, empathetic and easy to talk to and nothing was a problem. Lee did all the thinking for us which was so appreciated when you have so many other things on your mind. Lee made sure that my deceased Aunty was always treated and spoken of respectfully and compassionately ,even making sure a beautiful rose was left with her and the rest of the flowers shared with the family and friends to remember her. Everything you need plus the little touches that make the funeral as special as the person you are saying goodbye to.
5 Paul Waller 2nd Feb 2021
From the first phone call instructing Gartons in Hull, we were treat with compassion, and understanding. Lee provided practical advice and completely took over the arrangements for order of service, music and other issues surrounding mums funeral and cremation.
quite honestly we could have gone elsewhere and probably paid less, but with this level of attention to detail and service, the phrase 'you get what you pay for' is never more true in this case. Gartons were worth every penny of the agreed price in terms of both the service they provided, and their professional approach. Thanks to Lee and the whole team for making what should have been an extremely sad time, more bearable by dealing with and arranging the ancilliary details that we would have struggled with.
5 Rob Marshall 15th Jan 2021
Gartons have organised the funerals for both our parents 5 years apart.
As a Church of England priest I have worked with this industry for over 35 years and I would like to pay tribute to Gartons for their professionalism and effectiveness in dealing with our Father's death in December 2020 at the peak of the 2020 COVID pandemic.
Options were of course limited but they managed to ensure that our wishes were all taken care of and everyone was hugely impressed.
The invoice at the end of the process was extremely reasonable, all costs were visible and there were no surprises. Thank you.
5 Jackie Akhaveissy 1st Jan 2021
We have used Gartons since 1980 when we first lost my Dad. Over the years I’ve lost my sister & niece, aunties, uncles & mum and through all of this, I cannot fault their service and compassion and would not look to use any other funeral directors.
5 Claire Grindell 1st Jan 2021
Garton’s Funeral Directors did such a wonderful job in helping and advising my family with such an upsetting moment in our lives. They were thoughtful, caring and very patient with my family when helping us plan a service that was perfect for my dad.
A huge thank you to everyone and in particular to Lee, who made every special moment and stage of grief much easier for us to cope with, individually and as a family. Garton’s helped us make a perfect farewell memory of my dad. I will always be grateful for their wonderful service leading up to the funeral and afterwards.
5 Pete Scarbrough 22nd Dec 2020
M Garton and Son is a very professional funeral director and provides an excellent all round service at a time of loss with great sensitivity and compassion.
I would not hesitate in recommending them.
5 Kathleen Gosnold 18th Dec 2020
A funeral in the covid is inevitably even more difficult. Lee and Eric who took care of my husband’s funeral were not only very professional but also thoughtful, empathetic and helpful. I wholeheartedly recommend them.