201 reviews
5 Joyce Morgan 19th May 2023
We are so pleased we chose Garton's Funeral Plan way before it was needed.
Lee and the team took all of the pressure and worry of what to do next at such a sad time.
I can't express our gratitude enough as nothing was too much trouble.
Five stars just isn't enough for the care we received
Sincerely
Joyce and Stephen Morgan
5 Katherine Pinnock 24th Apr 2023
Lee at Gartons organised my Dad’s funeral for us and we were so grateful to him for ensuring the planning and the event itself went smoothly. We didn’t have to worry about anything as Lee had it all in hand and was always there to answer any questions we had. We had actually used Gartons for my Mum’s funeral six years before and we were equally impressed then. Thank you Lee and all at Gartons for your care and support.
5 Susan Lord 5th Apr 2023
My husband was treated with the greatest respect by the team as were myself and my family. Nothing was too much trouble and they went the extra mile to make sure things went very smoothly. I will always appreciate their kindness and caring. Thank-you team Garton
5 Philip Jessop 3rd Feb 2023
The whole team at Gartons dealt with my father’s funeral with dignity and respect I would have no hesitation in recommending them
5 Liam Daly 3rd Jan 2023
Prior to my father's passing, I had been lucky enough to have no previous dealings with funeral directors, but Lee & the team at Gartons went above & beyond to make sure that everything was handled correctly & sensitively for our family.
As my father unfortunately passed away abroad, Gartons liaised with the insurance company to bring him back safely, and kept us updated of the progress every step of the way. It appeared that they took great care over his body whilst he was with them, and they catered for every request that we made, nothing seemed inconvenient for them. Lee was very professional & efficient throughout, and simplified everything for us so that it wasn't too overwhelming.
On behalf of the family, I would like to thank Lee, and everybody at Gartons, for their assistance, respectfulness & sincerity through this hardest of times.
I would recommend Gartons to anybody without hesitation.
5 Gareth Jones 11th Dec 2022
A huge thank you, to Lee and his colleagues at M Garton & Son for the professional and compassionate service they provided looking after my father's funeral. Lee guided me though the process of making the funeral arrangements, making helpful suggestions; in a caring and patient manner; and made regular phone calls to keep me updated. The day itself went smoothly thanks again to their professionalism.
I cannot recommend M Garton & Son enough, they really looked after us at a very difficult time.
5 Michael Ware 1st Dec 2022
Very caring and professional.
5 Tara Quinn 1st Dec 2022
M Garton were brilliant when our father sadly passed. Very welcoming and warm, transparent and fair with the cost of everything.
Lee was professional, kind and made our family feel at ease. Always keeping in touch with us to make sure we were happy.
Thank you for the service of our late dad.
The Quinn family
5 Lesley Carr 26th Nov 2022
I would like to thank Lee for taking care of me and my family on a sad occasion in our lives he kept in touch the all time keeping me updated on everything that was happening and his kind words meant a lot and a big thank you for Rachel mellows ho did my dad's service she did him proud thank you all again
5 Jacqueline Philip 26th Nov 2022
Thank you to Lee and all the staff at Gartons for taking care of my mums funeral. Lee was caring, compassionate, informative and nothing was too much trouble. Lee assisted my family in what is a very stressful and sad time. Thank you to Steve Massam, the celebrant who Lee also helped organise.
Thankyou
I would highly recommend.
5 Patrick Lawson 25th Nov 2022
Thank you Gartons , you were very dignified and caring with the care you gave to our Aunt on her passing . Lee and the staff dealt with any problems we had and nothing was too much trouble . We have had many relatives cared for by Gartons and could not fault the service they gave .
Many thanks to all at Gartons
5 Maureen Brown 19th Nov 2022
Garton's offered a professional and compassionate service from start to finish. Each member of staff we dealt with was kind and considerate. All processes and costs were carefully explained and we were given plenty of opportunity to ask questions as well as time to make the decisions which were right for us. Lee kept in touch with us throughout, checking in that everything was proceeding as we wished. Fraser led on the day of the funeral and was efficient and considerate. Rev Allen delivered a comforting, personalised service at Chanterlands Crematorium.
A first-class service at a difficult time and highly recommended.
5 John Porter 1st Nov 2022
Garton were very helpful and attentive, keeping us updated throughout.
5 John Deeming 4th Oct 2022
Myself and my family really appreciated the service which we have received from Garton's and their team, who helped us through the arrangements for the funeral of my late wife, Ann.
Everything went very smoothly, and they even coped in a most discrete and thoughtful way when the service at the Crematorium had to be slightly delayed due to the number of mourners at the previous service.
5 Kathleen Williams 17th Aug 2022
Lee at Gartons made me feel that they was a caring and compassionate company,he made my dads funeral everthing dad wanted,it was a lovely service,they all did dad proud in every way,thank you Gartons of Hessle road branch.
5 Hayley Vine 3rd Aug 2022
I THANK all the staff at M Garton & Son greatly for helping me through a very difficult time. Special thanks to Eric who was ABSOLUTELY brilliant. So helpful, respectful and kind. Everything was handled so fluently. From the arrangement of the undertakers, the Chapel of rest, the funeral and collection of the ashes.
I have never been through this before so was feeling quite stressed and overwhelmed, I didn't need to be, M Garton & Son were fantastic. Also, special thanks to Steve Massam who handled the service. Everyone commented on how brilliant the funeral and service were. I wholeheartedly recommend M Garton & Son.
5 Kevin Fowler 27th Jul 2022
M Garton and Son, Funeral Directors manage care, sensitivity and professionalism rarely found these days. They have the knowledge and proficiency to assist families in stressful and unfamiliar times.
M Garton and Son are an excellent company I would recommend.
5 Louise Webb 26th Jul 2022
Right from the first contact with Lee over the weekend, following my fathers passing, Lee went out of his way to guide and help, as I had never had to arrange such an event before
Nothing was too much trouble even to arranging for me to see my father in the Chapel of Rest at short notice.
He showed total professionalism, great experience and compassion at this difficult time and continually offered advice and was always at the end of the telephone
I would highly recommend M Garton and Son, as all the staff actually care and show patience and empathy which is reassuring at this very stressful difficult time
Thank you especially to Lee who made this torrid situation bearable - he is certainly a great asset to your Company
I cannot fault this Company in any way and fully recommend them
Thank you Louise Webb
5 Alan Chaffey 26th Jul 2022
Absolutely first class service. Thank you Lee and the staff at Gartons for taking all the worry and stress off me, and taking control during a devastating time for my family and me.
5 Ian Tottem 14th Jul 2022
Absolutely fantastic from start to finish.. I couldn’t recommend gartons enough, through such a difficult time. They was caring, compassionate, and so professional. I felt assured my grandad was well taken care of. And whenever I needed them they was always happy to help.
5 Fiona Harbord 12th Jul 2022
I cannot recommend Lee and the team at Garton’s Hessle Road enough. Even though my father only received a direct cremation, and therefore I paid a basic fee, the care and compassion I received was second to none. I was constantly reassured that my Dad would be treated with respect despite no-one being present at his cremation, which is all a bereaved relative could wish for. I also received many phone calls to ensure I was happy and kept informed of proceedings, including one immediately after Dad’s cremation to tell me all had gone well. There was one slight blip in regard to the notice that was placed in the Hull Daily Mail but this was quickly rectified and I still received a full and genuine apology. What a lovely, caring firm to deal with at such a sad time.
5 Janet Taylor 12th Jul 2022
Everyone we dealt with was helpful, kind and considerate. We were guided through the process with patience and understanding and felt we were give excellent advice.
The funeral was exactly as we had planned and we were very satisfied with the service we received at such a difficult time.
5 Elizabeth Lannigan 7th Jul 2022
Having never had to arrange a funeral before, I was incredibly daunted about the process. However, from the very first contact with Garton's, myself and my family were confident we'd made the right choice for my father's funeral.
Every member of staff we came into contact with were sensitive to the situation, professional, warm, welcoming, knowledgeable and tactful to the highest level. We were never left unsure of any details, were in constant communication, were aware that we were in control of the situation and felt supported and encouraged at all times. We were told what to expect at each point and, on the day, were looked after flawlessly.
At one of the worst times, Garton's made the situation better and myself and my family cannot recommend them highly enough. I have absolutely nothing bad to say about the company or the people.
5 Clare Tulloch 30th Jun 2022
We cannot recommend Garton & Son ltd highly enough
The customer service and attention to detail was exemplary. Nothing was too much trouble. They assisted us at every turn and gave my mum the send off she not only deserved but also would have wanted. They arranged everything but the flowers ( my cousin is a florist which is the only reason they didn’t handle this also )
A special thank you to Lee who was with us every step of the way. We requested a humanist service with a celebrant with a sense of humour. We got exactly what we asked for, at a very competitive price
Thank you from my dad brother and myself. We wouldn’t hesitate to use you again but hopefully not for a long time to come
5 Olivia Thompson 17th Jun 2022
Some how Garton & Sons funeral Director’s made a terrible situation seem easier. They were so helpful & nothing was too much hassle. They were prompt with every part of the process. The office we met to discuss the funeral arrangements was very smart and professional but had a homely feel. We dealt mostly with Frazer who was calm ,supportive and very respectful. Excellent care for each individual family.
We would like to say Thank you to all at Garton. & Sons Funeral Directors Hessle Road.