Spencer & Peyton
Main home: Spencer & Peyton, Basingstoke
46 reviews
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4 Lisa Holloway 11th Apr 2020
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5 Alison Gill 4th Apr 2020
The compassion shown by all staff is excellent and they treat our departed loved ones with dignity and respect. I used Spencer and Peyton for my mother's funeral in 2015 and now in 2020 for my father's. Sadly the covid outbreak has severely affected how the funeral can be conducted but Katy and Daren have been so helpful in getting us through these hurdles.
If you want to be certain your wishes will be followed through with dignity, kindness and efficiency, use Spencer and Peyton. Definitely recommend this company.Liz Harris replied
Dear Alison, Thank you so much for writing such a wonderful review. Our team here really do try to help as much as they can and we enjoy being able to do that. I will make sure that Katie and Daren have a copy. Kind Regards Elizabeth Peyton-Harris -
5 Natalie Matthews 10th Mar 2020
We used Spencer and Peyton for my brothers funeral who were professional and compassionate and couldn't do enough to ensure the day ran smoothly
Scott was our contact during the process, who was absolutely excellent. From the minute we met him he showed us such compassion, made us feel so comfortable and did everything he could to ensure the arrangements went to plan.
Nothing was too much trouble for him and we really felt we were in safe hands.
Would highly recommend and we appreciated everything they did to ensure my brother was cared for and had a great send off.
Liz Harris replied
Dear Natalie, thank you for your kind comments, we really do appreciate you taking the time to write them. I will make sure that Scott has a copy. Kind regards Elizabeth Peyton-Harris -
5 Jean King 11th Feb 2020
The support we received from the team from our first meeting was excellent. Things were explained well and in ways we could understand. Nothing was too much trouble for them. As a result Paul’s funeral was everything we hoped. Supporting this independent funeral director was the right choice. Thank you to you all.
Liz Harris replied
Dear Jean, Thank you for taking the time to write this review, I understand that Daren, Scott, Pam and Katie all helped you and I will make sure that they all read it. Kind regards Elizabeth Peyton-Harris -
5 Jane Sanderson 20th Jan 2020
I cannot thank Spencer and Peyton enough for their services. Everything was made easy and the the thoughtfulness of all the staff second to none.
Liz Harris replied
Thank you Jane, I will make sure that all the team has seen your kind comments. Kind regards Elizabeth Peyton-Harris -
5 Sue Poulter 24th Nov 2019
Everyone at Spencer and Peyton are excellent. From the very beginning everyone was very kind and most helpful.
Liz Harris replied
Dear Sue, thank you for your kind comments, I will make sure everyone has a copy of your comments, we really appreciate it. Kind Regards Elizabeth Peyton-Harris -
5 Valerie Darley 25th Oct 2019
Darren and all the staff that helped us through a very stressful time were brilliant and compassionate and very caring. Thank you
Liz Harris replied
Dear Valerie, thank you for taking the time to send us your comments, i have left a copy on Daren's desk to make sure he reads it and i am sure he would like to pass on his thanks and best wishes to you and your family. Kind regards Elizabeth Peyton-Harris -
5 Carole Morgan 7th Oct 2019
Spencer and Peyton were amazing the care they gave us as a family during and before my mums funeral were very caring and very professional.
Also Jon was absolute brilliant with me and kept me updated on everything.
We will definitely be putting word out that they were fantastic .Liz Harris replied
Thank you Carole that is very kind of you to say so, I will make sure everyone has a copy of your comments, we really appreciate it. Kind Regards Elizabeth Peyton-Harris -
5 Colin Godfrey 22nd Sep 2019
Always helpful and guided me a difficult time. The fifth time I have used them.
Liz Harris replied
Thank you Colin, I will make sure that all the team has seen your kind comments. Kind regards Elizabeth Peyton-Harris -
5 Mandy Stratton 14th Sep 2019
Would definitely recommend this funeral company very friendly and helpful done both my dads funeral in April and my husbands last week. Thank you especially to Scott and Helen 💜
Liz Harris replied
Dear Mandy, I will make sure that a copy of this message is posted for all the team to read, and thank you for taking the time to let us know. I have also sent a copy to Helen. Regards Elizabeth-Harris -
5 Charlotte Newman 20th Aug 2019
Darren and the team at Spencer & Peyton were very helpful, knowledgable and efficient. We were very impressed with their services and would absolutely recommend.
Liz Harris replied
Good Morning Charlotte, thank you so much for your comments, I know Daren has seen them and he would like me to pass on his best wishes to you and your family. Kind regards Elizabeth Peyton-Harris -
5 Hailey Alger 14th Aug 2019
We could not have wished for nicer people to look after our Dad on his final journey. Everyone at Spencer & Peyton have been so compassionate and helpful and not once did we feel that their service was just there to make money. Not needing to choose a coffin really took the pressure off of us, and options that we didn't think about- like a lock of Dad's hair- were mentioned for us to consider. At every step I felt that Dad was treated with dignity and respect and well look after. His funeral was the nicest service I have ever been to (which is odd as it was the worst day of our lives!) I cannot recommend Spencer & Peyton more highly.
Liz Harris replied
Thank you Hailey for your very kind comments, Daren and the team here consider it an honour to be allowed to look after your Dad and we send you all our best wishes at such an awful time for you all. Kind regards Elizabeth Peyton-Harris -
5 Simon Massey 12th Aug 2019
Simply excellent. Reassuring, calm and polite.
Liz Harris replied
Thank you Simon, I will make sure that Daren has seen your comments. Kind regards Elizabeth Peyton-Harris -
5 Dennis Locke 23rd Jun 2019
I thought everything was so professional all the staff and victoria
Liz Harris replied
Dear Dennis, I will make sure that a copy of this message is posted for the team to read, thank you for taking the time to let us know. I will also send a copy to Victoria. Regards Elizabeth-Harris -
5 David Jennings 12th Jun 2019
Superb staff made it all a lot easier than I expected. Very professional in every way
Liz Harris replied
Dear David, thank you so much for your comments, I have printed off copies for Daren and all the staff to read. It has been a pleasure to help you and your daughters and we all send you our best wishes. Regards Elizabeth Peyton-Harris -
5 Becky Harris 14th May 2019
I couldn't imagine describing a funeral for a adored loved one as lovely, enjoyable and happy! .....but that's exactly what Darren & the Spencer & Peyton team managed to achieve Jane Gant was outstanding empathic and wonderful thank you all! Beautiful celebration of a wonderful life
Liz Harris replied
Dear Becky, thank you so very much for your kind comments, I have printed off copies for Daren and all the staff to read. It has been a pleasure to help you at this sad time and we all send you our best wishes. Regards Elizabeth Peyton-Harris -
5 Anthony Crocker 4th Mar 2019
Highly recommended very professional & caring.
Liz Harris replied
Dear Anthony, thank you very much for your comments and review, the whole team here appreciate it and send you and your family our thoughts at such a sad time for you all.
Regards, Elizabeth -
5 Eleanor Baker 2nd Feb 2019
I can’t recommend Spencer and Peyton highly enough, their service and professionalism is outstanding.
I just want to say thank you for everything they did and all the support they gave. Excellent service throughout.Liz Harris replied
Dear Eleanor and Louise, thank you for taking the time to write this review, at such an awful time for you both. I will make sure that Daren and all those involved here with Michael's funeral read your comments and we all send you our warmest wishes. Kind regards Elizabeth Peyton-Harris -
5 Christine Clayton 26th Jan 2019
Spencer and Peyton were professional and efficient at all times. They went out of their way to ensure a difficult time was made as comfortable as possible and I highly recommend their service. All the staff were empathetic and extremely helpful, kind and compassionate.
Liz Harris replied
Dear Christine, thank you so much for your comments, I have printed off copies for Daren and all the staff to read. It has been a pleasure to help you and we all send you our best wishes. Regards Elizabeth Peyton-Harris
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5 Helen Richardson 4th Sep 2018
Thank you so much for all your support and care following the death of my father.
The day of the funeral ran so smoothly.
The service you provided was excellent.
Best Wishes form Helen and Andrew Richardson.Liz Harris replied
Thank you Helen and Andrew for you kind comments, I will make sure that Scott, Daren and the rest of the team have a copy. Kind thoughts Pam -
5 Andrew Sawyer 21st Aug 2018
Sadly the second time in a year we’ve found ourselves needing the services of Spencer & Peyton and again the journey of saying the final goodbye’s too loved ones was made easier by Darren and his Team. From the initial consultation where all the fees were explained and transparent, to the advice & information given to help with the process with never a ‘hard sell’ on any additional services - a very much ‘can do’ approach with a quiet professional in the background but available ‘on the day’ service
The Celebrant - Jane Gant was fantastic and couldn’t be faulted for her compassion, empathy and delivery of the Service - A big thank from Julie & myself for delivering a beautiful service a on tough day.Liz Harris replied
Dear Andrew and Julie,
On behalf of Daren and the whole team here at Spencer and Peyton, we would like to thank you for having taken the time to write such a lovely review, we all really appreciate it. We have also passed these comments onto Jane. Kind Regards Elizabeth -
5 Karen Jackson 24th Jul 2018
Thank you so much to Daren, Katie and all the team at Spencer & Peyton for all their support during a very traumatic time. Their professionalism and empathy are outstanding, once again, thank you so much.
Liz Harris replied
Dear Karen, I will make sure that a copy of this message is posted for the team to read, thank you for taking the time to let us know. Regards Elizabeth -
5 Cheila Fernandes 15th Jul 2018
The best. Very kind and very professional. Been treated as special and valued customer. Always there for everyone and very friendly. Daren was the little angel that had answer the phone when I discover my husband was dead and I had to choose a funeral director. The best decision I’ve done through this painful process which Spencer & Peyton made it very easy. They took care of all the details even minor. Very and highly recommended.
Liz Harris replied
Thank you Cheila, Daren is not in the office this week but I will make sure he has a copy of your comment. Regards Elizabeth -
5 Catherine Hobbs 15th Jun 2018
Thank you John, Daren and team for your support and for making the day as painless as possible. Also to Victoria who did a wonderful service again.
Liz Harris replied
Thank you Catherine for your kind comments. I will make sure Jon, Daren and Victoria have a copy. Kind thoughts Elizabeth -
5 Maria Burns 9th Apr 2018
Scott was very considerate and kind when organising my late husband John's funeral. He made the process simple and straightforward and we were very pleased with the service at Basingstoke Crematorium and Nikki, the celebrant, was very caring and the service was so lovely and emotional. This helped a lot during a very sad and emotional time for my children and I.
Liz Harris replied
Thank you Maria for you kind comments, I will make sure that Scott and Nikki have a copy. Kind thoughts Elizabeth