Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
498 reviews
-
5 Valerie Eames 21st May 2022
So pleased with Jackson Family Funeral Directors.
Everything was done to the highest level with what the family wanted. They excelled, we couldn't fault in any way. Highly recommended.
The Eames familyJackson Family replied
Thank you so much, Valarie, for your kind words. From all the team here at Jacksons. Amie -
5 Vickie Ravenhill 24th May 2022
From the moment contact was made with Jackson’s they greeted us with kindness and empathy. Throughout the process nothing was to much trouble and met all our expectations and more to a very high and professional standard. Sarah and the team were amazing paying attention to every little detail to make the the funeral the best it could be for my Aunties final farewell. As a family we cannot thank them enough and would highly recommend.
-
5 Sally Handy 20th May 2022
Highly professional,compassionate,informative and respectful.
They could not have been more supportive during this difficult time .
A particular thank you to Amie who gave me so much support .
Sally HandyJackson Family replied
Thank you so much Sally for your lovely words. It was a true honor for me. From all the team here at Jacksons x -
5 Nick Light 22nd May 2022
Very professional and attentive service throughout. Arrangements were handled with sensitivity and their costs were clearly explained and unambiguous.
-
5 Nick Frost 19th May 2022
The service they provided was exceptional. We dealt with Amie and she was so respectful and went out of her way to help us as much as she could.
Jackson Family replied
Thank you so much Nick for your kind words. It was so lovely to be able to get to know you over the last few weeks. Kind regards to you and all the family, Amie and all at Jacksons. -
5 Angela Waller 15th May 2022
Lovely people and great service.
Jackson Family replied
Thank you, Angela. Best wishes to you and all the family over the coming days and weeks ahead. Amie x -
5 Emma Ferrier 9th May 2022
How kind and considerate the team were. They made a difficult time so much easier and I am grateful to them for their compassion and care.
Jackson Family replied
Thank you, Emma, for your words, your spirit and laughter. It was so lovely to be able to get to know you. Best wishes Amie -
5 Simon Girling 7th May 2022
Jacksons delivered a meticulous service to make the most difficult occasion so much more manageable - always available, unwaveringly empathetic and supportive in the kindest ways - thank you wholeheartedly - Simon G
Jackson Family replied
Thank you so much Simon for your lovely words. It was a real pleasure to get to know you all over the last few weeks. Best wishes Amie and all at Jacksons. -
5 Lynn Brown 2nd May 2022
Efficient, caring and friendly which is what you need when you are grieving.
Thank you especially to Tracey and Jenny.Jackson Family replied
Thank you Lynn, for those kind words it was our pleasure to have been able to help you at such a sad time. Best wishes Tracey and all at Jacksons. -
5 Lorraine Ralph 22nd Apr 2022
Amie was lovely from the first meeting and made a difficult process very easy. The funeral was exactly what we wanted. I can recommend the team at Jacksons without hesitation.
Jackson Family replied
Thank you for your kind words, Lorraine, It was a true pleasure, From myself and all the team at Jacskons. x -
5 Jon Sapey 29th Apr 2022
Great service provided and and a send off that I’m sure my dad would have been pleased with.
-
5 Lyn Limrick 25th Apr 2022
Excellent service so many people commented on how lovely it was and how professional. Mum would have been proud it wasn't like a funeral it was a celebration. The photos the readings and the staff were all amazing thank you all so so much
Jackson Family replied
Thank you for your kind words Lyn I will pass them on to the team best wishes Mark -
5 Liz Taylor 10th Apr 2022
Matthew Jackson and team were very kind, calm and reassuring. All the arrangements were discussed and agreed and then everything was done with complete efficiency. I would recommend their services to anyone going through this difficult time.
Jackson Family replied
Thank you Helen for your kind review, it is very much appreciated, from all at Jacksons. -
5 Sally Rose 4th Apr 2022
Sarah was very supportive and sympathetic in guiding me through the formalities, showing real patience and understanding. Thank you.
-
5 Karl Worthington 24th Mar 2022
Once again I have used Jacksons for my mother‘s funeral so much expertise and compassion were given to me and my family can’t fault anything Tim and Sara are exceptional
-
5 Sarah Smith 24th Mar 2022
Having lost my dear Dad unexpectedly, Amie and the team looked after me impeccably from the first telephone call to the day of the cremation. Having never had to deal with arranging a funeral she supported me every step of the way.
Thank you Jacksons and especially Amie for taking care of Dad and me too .
SarahJackson Family replied
Thank you so much Sarah for your kind words. It was for me a real honor to look after such a much loved father, brother and friend to many, I wish you and Lee and all the family the best for the coming days and weeks to come. Kindest regards Amie and all the team here at Jacksons. x -
5 Suzy Strangeways 24th Mar 2022
The family of the late Robert King, would like to express how much undivided attention, care, thoughts of sincerity, were given, especially by Sarah and everyone at Jackson Family Funeral Directors, during a very difficult time for the family.
We would thoroughly recommend Jackson Family Funeral Directors,, no matter what the age of the person/child concerned, in your bereavement, they are totally without fault, from your first introduction, right up until the end of a truly sad occasion. -
4 Thomas Squire 21st Mar 2022
Would have been Excellent score but only slight drawback was on two occasions my surname was misspelt (on initial quote and email address leading to emails going astray).
Accuracy with such things should be a given.
First class service otherwise! -
5 Shirley Penn 14th Mar 2022
Mark was very sympathetic. Excellent from start to finish. Very helpful and gave much appreciated advice. We highly recommend them.
Jackson Family replied
Thank you it was an honour to look after Mum best wishes Mark and the team. -
5 Gillian Bradshaw 14th Mar 2022
Wonderful, helpful, very friendly service when really needed. Our
family was very impressed with the way everything went so smoothly. We were kept informed all the way. A family firm who could not be faulted.
Thank you SO much. XXJackson Family replied
Thank you so much Gillian & Miranda, for your kind words it was a beautiful service for a much loved gentleman, Kindest regards to you and all the family. Amie and all the team here at Jacksons. xx -
5 Rosemarie Sutton 9th Mar 2022
The late Christopher Paul (Skip) Jackson
Thank you to Jackson Family Funeral Directors for arranging and conducting my late brother's funeral so efficiently and compassionately. From the outset, the kindly and understanding way in which Amie offered sympathy, advice and guidance together with numerous suggestions beforehand as to the way in which the non-religious occasion could take place was hugely appreciated. On the day the whole event took place faultlessly and with just the right amount of reverence and dignity being shown by Amie and her staff, as well as in the way the Celebrant, Tracy Fellows, delivered the tribute. Afterwards many of the mourners commented very favourably on the appropriateness of the format and the arrangements that had been made. Thank you again for all the help and support given to me and my husband at what was a very difficult and challenging time.
Very sincerely,
Rosemarie SuttonJackson Family replied
Thank-you so much Rosemarie for your beautiful words, it was a true pleasure to get to know you and Dave over the last few weeks, From Amie and all the team here at Jackson Family Funeral Directors. -
5 Jacqueline Wess 26th Feb 2022
Tracey and Amie went out of their way to find the music we wanted. Nothing was too much trouble and their compassion and professionalism was very much appreciated. Would definitely recommend Jacksons
Jackson Family replied
Thanks for the kind words Jacqueline, it was our pleasure to be able to help, at such a sad time. Best wishes, Tracey, Amie and all at Jacksons. -
5 Lynda Slater 21st Feb 2022
Excellent service by a very friendly and professional team. Thank you.
Jackson Family replied
Thank you, Lynda, for your kind words, Best wishes from all the team here at Jacksons. Regards Amie -
5 Jon Taylor 18th Feb 2022
Amy & her team were excellent throughout supporting our mum & the whole family. Always ready to listen & advise on every little detail.
Thank you & we would highly recommend Jacksons if & when you need them.Jackson Family replied
Thankyou so much Jon, for your kind words it was so lovely to get to know you all as a family. Best wishes from all the team here at Jacksons. Amie -
5 Gerry Lowe 18th Feb 2022
Sarah was always helpful in making complicated arrangements, and although she was self-isolating for the event itself, Tim was able to stand in without a flaw. Everything went exactly as planned and the whole occasion was managed faultlessly.
I would definitely recommend Jacksons.