Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
501 reviews
-
5 Neil Davis 11th Feb 2019
Having met Matthew last year, we had no idea that we would be using his services so quickly. A difficult time was handled in the best way possible, and we were extremely pleased with the way that all of the arrangements were handled. Excellent service,BIG THANKS MATTHEW & TEAM
-
5 Suzanne Robson 27th Jan 2019
Really hPpy with your service thank you for looking after and treating my Steve with the care and respect he deserved and for going that extra mile as it were to bring him home safkey to me
Thank you
Suzanne Robson xx -
5 Nicola Abbott 19th Jan 2019
Matt from Jackson family was there to support me through what was a terrible time and still is. Matt answered all questions day and night the time didn’t matter he gave me time and help. All the stress was taken away as he told me what I had to do step by step and reminding of things to do over coming weeks.
Matt was fantastic and I can’t thank him enough he took the time to ask questions so he knew about mike personally and got to know the family as well giving us that personal touch we all want at such a sad time in our lives. The servowas five star all the way and I couldn’t have asked for better care and they was fantastic at looking after mike for me .
I simply can’t thank the Jackson family directors enough.
Thank you so so much
Nicola & Lily xx -
5 Steven Warke 30th Dec 2018
My dad had a very simple direct cremation . I felt that the whole thing was handled sensitively and with respect.
-
5 Sandra Gorczynski 16th Dec 2018
I couldn’t wish for more understanding and helpful people in that difficult time. They dealt with all my wishes regarding my Dad cremation. They kept me informed about everything and gave nice word when I’ve collected my Dad ashes. They care about people not about money. Thank you for everything
-
5 Lynder Choonpicharn 10th Dec 2018
We were extremely happy with the excellent service and support we received from Mark to arrange our mum’s funeral. Showing empathy and respect, he spent time going through all the details and options available to us. On the day both Mark and the other staff were very professional and helpful. Thankyou
-
5 Chris Middleton 30th Nov 2018
We could not of asked for a better funeral for our brother. Matt was brilliant at explaining everything and listening to our needs.
Everything on the day was carried out exactly as we asked and with such professionalism.
Thank you Matt from us all. -
5 Scott Griffiths 24th Nov 2018
Excellent customer service from start to finish. thank you all very much!
-
5 Laura Cooper 17th Nov 2018
Matthew and the team at Jackson's made my Dad's funeral a very special day. They took their time to make sure everything was right for us.
Their office is set in beautiful surroundings. Important when you need some peace and tranquility.
Would thoroughly recommend them. -
5 Patricia Imberger 2nd Nov 2018
Helpful in every way. Would have no hesitation in recommending them.
-
5 Ben Oliver 25th Oct 2018
Great service and helpful at this sad time!
-
5 Valerie Wagner 20th Oct 2018
On behalf of the family and I we would like to thank you for the wonderful service we had for Brian. From the very first time I spoke to Matt on the phone I knew he would put himself out to make this all very special. It was a very sensitive time for all of us and on the day you were so calm and professional. The family have all commented on the way the jacksonfamily staff helped with every request and detail. Thank you
Matthew Jackson replied
Thank you Valerie for your very kind words. It was a beautiful service with so much personal tributes from the family. -
5 Lindsey Hall 5th Oct 2018
They treated my mum with respect all the way through and we’re very caring and helpful. Thank you all.
Matthew Jackson replied
Thank you for your kind words Lindsey, hope all went well following our chat, if however you need any help please do call us. -
5 David Cale 4th Oct 2018
We were extremely pleased with The Jackson Family Funeral Directors
They were very kind, helpful and informative before the Funeral
They were professional in every way on the day of the Funeral
The service we received from start to finish was excellent in all aspectsMatthew Jackson replied
Thank you for your kind words David. It was an honour to look after your mother and glad everything went well for you and the family. The church service was lovely. -
5 Lawrence Yeomans 30th Sep 2018
Made the whole process run very smoothly, can't thank them enough for everything they did.
Matthew Jackson replied
Thank you Lawrence, knowing your mum's wishes beforehand allowed everything to be arranged smoothly (even with the challenges she set us). All our best to you and your brother. -
5 David Clark 30th Sep 2018
Very efficient and caring. Will use them for my own disposal!
Matthew Jackson replied
Thank you for your confidence in our services David, best wishes to you and your family. -
5 Alison Griffin 28th Sep 2018
Very helpful, efficient and caring
Matthew Jackson replied
Thank you Alison, please send our best wishes to your mum and the rest of the family. Matt -
5 Derek Hardman 22nd Sep 2018
Well satisfied with all you have done .Thank you very much indeed on behalf of my daughter and myself . Derek Hardman
Matthew Jackson replied
Derek, thank you for taking the time to provide us with such lovely feedback. Matt -
5 Kate Angus 15th Sep 2018
A very professional and kind service from first contact. Thank you very much for all the help and information and for making a very stressful time as hassle free as possible.
Matthew Jackson replied
I am so pleased to hear that I was able to make this as stress and hassle free for you. Please do not hesitate to call us if we can help further, Matt -
5 Helen Lane 2nd Sep 2018
From the very beginning to the end Matthew has been so kind and understanding of our wishes and needs.
His professional approach and calming manner to everything has been such a help throughout our very difficult time.
I will highly recommend Jackson Family Funeral Directors to everyone.
Thank you so much Matt for looking after Pete so well.Matthew Jackson replied
Dear Helen, thank you so much for the time to share your kind words about the service you received from us. All the best to you and your girls. Matt -
5 Michael Follett 19th Aug 2018
The service and support that Matt and everyone at Jackson Family Funeral Directors gave to my family was exemplary, both personal and professional. Having never arranged a funeral before, I really appreciated their support with dealing with some of the formalities. I am also grateful that they managed it all on such a tight schedule.
Matthew Jackson replied
Hi Michael, although a tight timescale you and the family managed to create such a personal service. Everyone afterwards remarked on your tribute. Thank you for allowing us the honour of caring for your mum and please pass on our regards to your dad. Matt
-
5 Rosemary Emms 9th Aug 2018
Very helpful, professional and accommodated all our wishes at this sad time. Would happily recommend them to any-one. Very grateful for all their help and sympathy.
Matthew Jackson replied
Thank you for the review Rosemary. I was so happy that Mark and Jenny could be part of the day, as it is always easier for you when you personally know them. Best wishes to everyone, Matt. -
5 Jeanette Knott 7th Aug 2018
Just perfect. Every attention to detail. Kind, caring, considerate, professional. Thank you all.
Matthew Jackson replied
Thank you Jeanette for taking the time to leave us such a lovely review. All our best to you and the family. Matt -
5 Jayne Leighton 2nd Aug 2018
I could not speak highly enough of the Professional and dignified service we received from Matthew and Lorraine, they were wonderful
Matthew Jackson replied
Thank you Jayne for allowing us to help you create a fitting service for your dad. The attendance in the church was incredible and showed how well respected he was amongst his peers. Please send our best to your mum and the rest of the family. Matt -
5 Amy Holden 3rd Jul 2018
Matthew and his team were very sympathetic, understanding and nothing was too much trouble. They made what was a very sad time for my family a lot easier with excellent their communication and professionalism. I would highly recommend Jackson Family Funeral Directors.
Matthew Jackson replied
Dear Amy, thank you for a lovely review and we are glad we could help your family. Send our love and best wishes to the rest of the Holden family, Matt.