The Vale Funeral Service
Main home: The Vale Funeral Service
203 reviews
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5 O'Connor Meika 21st May 2022
My Family and I wholeheartedly recommend Lyndsay Ellis and his team. Lyndsay demands very high standards from all his staff and they show understanding and compassion from start to finish. Nothing is too much trouble, they listen and respond to concerns in a caring and honest manner. It was important to us as a family to know that my Husband was looked after and was in a safe environment. Lyndsay and his team were friendly, professional, kind and compassionate. We particularly liked the tribute page where family and friends were able to share their thoughts and feelings in a respectful way. Thank you again for everything that you did and wouldn't hesitate to use your services again.
Lyndsay Ellis replied
Thank you for your amazing testimonial, I assured you that I would be with you every step of the way and to give Des the true send off he deserved. To see so many people attend clearly shows that he was an amazing friend and how will be greatly missed.
It was a privilege to take him for his final journey to his beloved Cardiff City Ground where the respect there shown for him was so touching. My thoughts and prayers are always with you. -
5 Jason Harkus 5th Jul 2022
I would like to thank lyndsay and his team for everything they helped me and my brother with arranging my dad's funeral and also has very high standards would recommend lyndsay and his team to anyone, once again thank you for your help
Lyndsay Ellis replied
Thanks Jason, this feedback means so much. I hope that I took as much pressure from you all as possible.
Take care and never forget that although Dad is not with you in person, he's always in your heart -
5 Jayne Parsons 23rd May 2022
Can't thank lyndsey Ellis and a special thankyou to Matthew you both went above and beyond for myself and my family to make sure my precious mum Angela fenn had the best send off nothing was to much trouble for you I am so very grateful for everything ❤ xxx
Lyndsay Ellis replied
Thank you so much Jayne for your kind testimonial. I will pass this on to Matthew too -
5 Ollie Rosser 15th May 2022
It's an odd thing to write a review for a funeral service. We had to plan a funeral very unexpectedly and for a son/brother/uncle aged 40 years. Lindsay made the process as easy as possible for us. He was always on hand to take our phone calls or text messages, and kept us updated at every step during the planning. On the day, he and all the staff went above and beyond to make the day memorable for us as a family and to give Jon a send off he would have been happy with.
Lindsay has a very calming way about him which allows him to get down to the necessary tasks of planning while being respectful to the family. We feel that the Vale Funeral Service genuinely cares.Lyndsay Ellis replied
Thank you so much for your kind testimonial, the attendance at Jon's service was amazing and I hope that everything asked of me was carried out. To be dressed as Gandalf i hope gave a great tribute to Jon -
5 Claire Tamlyn 21st Apr 2022
Lyndsay & team were fantastic very compassionate & very helpful during a sad time would highly recommend them to anyone,
Lyndsay Ellis replied
Thank you so much for your kind testimonial -
5 Gwenda Buffin 18th Apr 2022
I would fully recommend vale funeral service . The care help kindness and support Lyndsay and his team gave myself and family was incredible. They really helped us through a very distressing time and made it more bearable. I can’t thank them enough.
Lyndsay Ellis replied
Thank you Gwenda for your lovely testimonial. To see so many people at the service, clearly shows how loved, respected and missed Colin will be . A great tribute to him seeing all his former Gymnast students attend too. -
5 Whitney Phillips 4th Apr 2022
Lyndsay Ellis and his staff were very caring and accommodating to everyone who grieved the loss of my Dad
Can't say enough for them all, they've taken care of other family members previously
Some of the kindest people ive ever met
Thank youLyndsay Ellis replied
Thank you for your kind testimonial. My thoughts and prayers remain with you all . -
5 Darren Perry 2nd Feb 2022
Excellent and professional. Would highly recommend them.
Lyndsay Ellis replied
Thank you Darren -
5 Steven Cook 11th Jan 2022
Lyndsay and staff handled the whole details professionally and with dignity, taking the stress from me. Everyone who attended commented how lovely the service was, a fitting service for my mum. Thank you so much
Lyndsay Ellis replied
Thank you so much for your feedback -
5 Maria Peros 14th Jan 2022
As difficult as losing a loved one is, Lyndsay and Phil were excellent and made the whole process more bearable. Professional and courteous, with access to an excellent celebrant and florist. The funeral service took place within the January 2021 restrictions in Wales which added to the stress but again Lyndsay helped us work through what we could and could not do. I would 100% recommend.
Lyndsay Ellis replied
Thank you for your kind comments , thoughts and prayers are with you all -
5 Gail Bell 17th Jan 2022
Well organised very helpful and friendly
Lyndsay Ellis replied
Thank you so much -
5 karen webley 22nd Jan 2022
All of the family are very happy with all aspects of the funeral. The care and attention to Dennis and the family was extremely good. I would recommend them.
Lyndsay Ellis replied
Thank you so much for your kind feedback -
5 Amanda Osborne 6th Dec 2021
I can’t thank Lyndsay and his staff enough for looking after the family, nothing was too much trouble he did everything we asked and went above and beyond to make sure mamabear had the best send off Thank you
from. AmandaLyndsay Ellis replied
Thank you so much for your lovely feedback. -
5 Andrew White 10th Nov 2021
Lyndsay and Phil are extremely helpful and professional. As are all the staff at Vale funeral services they take care of every detail for your loved one. My family cannot thankyou all enough. Thankyou. Andrew White.
Lyndsay Ellis replied
Thank you so much Andrew for your kind words . Thoughts and prayers remain with you all -
5 John Manning 4th Nov 2021
mr ellis was excellent,*****.
Lyndsay Ellis replied
Thank you Mr Manning for your kind comments -
5 Claire Croft 8th Nov 2021
Lyndsay and the team delivered my Mother's funeral with the utmost respect, courtesy and professionalism but with friendliness too.
Nothing was too much trouble for Lyndsay and we very much appreciated the support given to the family prior and during the funeral. We would recommend you, your team and Heaven's Sent florist to anyone - you are consummate professionals.Lyndsay Ellis replied
Thank you very much for your testimonial, it means so much that everything asked of myself and team was carried out. I have high standards and to be entrusted to care for your Mum is a great privilege and honour
Sincere wishes to you all
Lyndsay J Ellis -
5 Lou Gibbs 31st Oct 2021
Excellent services. Very supportive whilst going through a very difficult time.
Lyndsay Ellis replied
Thank you so much for your feedback . Thoughts and prayers remain with you all. -
5 Sharron Alldred 18th Oct 2021
Excellent service, professional but friendly. They certainly made an emotional time easier to deal with.
Lyndsay Ellis replied
Thank you Sharron for your kind words. -
5 Jenine Allport Edwards 20th Aug 2021
what can we say but.
The service we received was out standing, and mr Lyndsey Ellis and colleagues could not do enough for us.
very friendly and compassionate. and always kept us informed.about everything. highly recommend. Thsnk you all for your outstanding service And looking after my dear mum . And grandmoyher/ great nan xLyndsay Ellis replied
Thank you so much for your lovely testimonial -
5 Kelly Haysham 14th Sep 2021
Gave mum the eat send off couldn't off asks for any more and. Thanks once again for every thing Kelly
Lyndsay Ellis replied
Thank you so much for your kind testimonial -
5 Lisa Aspinall 25th Jul 2021
From the moment I met Lyndsay, Phil, Bev & David, everything was handled with the utmost sensitivity and compassion.
Communication was excellent every step of the way. Taking time to explain everything. They also handle everything!
The actual day of the funeral was absolutely beautiful, More than I expected if I am honest. My mum would have loved it and I think she would have been happy how Lyndsay and team handled it all.
I highly recommend The Vale Funeral Service. They are beautiful people 💚Lyndsay Ellis replied
Thank you so much for the kind feedback. My thoughts and prayers are with you all -
5 Jade King 4th Jul 2021
Beautiful service. My mum had the best send off and I have to thank lyndsay for that, you did a great job
Lyndsay Ellis replied
Thank you so much for your lovely feedback. It was a privilege to care for your Mum to the high standards myself and team are known. To Pass Jenner Park, somewhere which she loved was a fitting tribute.
With the family VT and all dancing the Jerusalama is something which Mum would've loved . You all gave your mum the send off too she deserved. My thoughts and prayers remain with you all
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5 Nick Francis 28th May 2021
Flawless
Lyndsay Ellis replied
Thank you so much for your kind feedback
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5 cath and steve ingle 4th May 2021
I have used lyndsay on a few occasions goes above and beyond for you .
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5 Lauren Davies 26th Apr 2021
I would highly recommend lyndsey Ellis and his team. They are so caring and professional. They understood the needs of my family and helped us so much along the way. Nothing was too much for them. In with regard to looking after my father while in their care they did amazing. Lyndsay would always explain everything in detail for us to understand and I felt comfortable to alway go back and ask again if needed. The service was lovely and everything we asked for we had. The amount of respect lyndsay gave when walking with the car was unbelievable and really choked me up.
As we are such a large family they were great at explains to people that under the circumstances of covid there was only limited spaces which made it so much easier on me.
Beverly the celebrant was very good and did a lovely service. She really listened and tried her best in an awkward situation. After the service lyndsey came over and chatted with us which made us feel really good still showing that he truest does care.
So I definitely can not fault the service and would highly recommend them to anyone. I will definitely choose to use them again. Thank you to lyndsey and your team for the most outstanding services and for looking after my fatherLyndsay Ellis replied
Hi Lauren
Thank you for your lovely, touching testimonial . Thank you also for your understanding during the current restrictions at the crematorium.
We all know that if circumstances were different the attendance would have been excellent. It is not easy restricting many friends and family and dictating who can come to the funeral . You did your Dad proud with all the wishes given to me.
My thoughts are with you all,