Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
498 reviews
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5 Nigel Bedford 23rd Dec 2022
Very pleased with the professional service and friendly help
Jackson Family replied
Thank you, Nigel, for the lovely words. Dad's scooter outside the church will always be a memory for me. Kindest regards
Amie and all the team here at Jacksons. x -
5 Ruth Church 2nd Jan 2023
From our family's experience, we cannot fault the service received from this Company. From the original, on-call, call out team of Staff who attended on the first day to the final day, the service received was excellent. A particular mention must go to Amie, for whom nothing was ever too much trouble and who was professional, patient and unfailingly kind and thoughtful throughout.
Jackson Family replied
Thank you so much Ruth, for your kind words. It was an honor for me to take care of Mum. Best wishes from Amie and all the team. x -
5 Jayne Hassell 7th Jan 2023
The whole team were attentive and made the day run perfectly creating a memorable service
Jackson Family replied
Thank you, Jayne, for your kind words. From Amie and all the team. -
5 Kevin McNeil 19th Jan 2023
My father [past away at home at 01.06 new years eve. Your staff who collected my father were very caring and respectful and explained what would happen going forward.
Ami was in charge of our funeral arrangement and could not have been more lovely. When you can even laugh in these situations you know you are being treated with the upmost care.
We chose a direct cremation and Jacksons prepared my father and we were able to have a private funeral in their chapel of rest. They even let me take my black Labrabor. A beautiful room was provided with music of our choice and we were allowed to take as much time as we needed.
Thank you so much for the professional and friendly way you treated not only my father but our whole family.
Kind regards
The McNeil'sJackson Family replied
Thank you so much Kevin, for your words. It really means a lot to myself and the team here. Your beautiful Labrador is welcome anytime she bought a lot of smiles to us. Best wishes for the coming days and weeks ahead. From Amie and all the team x -
5 Pam Clarke 29th Nov 2022
Professional, kind, caring & we could not have asked for more …
Jackson Family replied
Thankyou Pam, for your words it means a lot to us here. From Amie and all the team. x -
5 Julie Lay-Eaton 22nd Nov 2022
excellent service very thoughtful and kind,which is what people need at this sad time
Jackson Family replied
Thankyou Julie, for the kind words. Wishing you all the best from Amie and all of team Jacksons. -
5 Dimple Mistry 4th Nov 2022
Amie and the team were absolutely brilliant. They were empathetic, caring and took time to pro-actively research Hindu customs and rituals. The response times to any questions were almost instant and they were very accomodating. Honestly, really pleased we chose Jackson's for such a sad occasion. Thank you to the team.
Jackson Family replied
Thankyou, so much Dimple for the kind words. It was a real honor to take care of Sanjay on his final journey. From Amie and all the team at Jacksons. -
5 Claire Wort 8th Dec 2022
Excellent care from start to finish. Thank you. The dignity and respect you showed was lovely
And I appreciated the fact that you team was small. -
5 Neil Cotton 6th Dec 2022
The team was incredible from the small details to the hard moments. Ideas and understanding always available to go through any questions.
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5 Kirstie Weston 5th Dec 2022
The past three weeks have been extremely difficult for my boyfriend and I, but having Sarah take care of the funeral for my boyfriend’s Dad was an absolute godsend. Sarah did everything she could to put us at ease - two young people, who had never done this before! - right from the very first phone call. She was professional, informative, and she even made us laugh along the way. A very big thank you to you, you really are amazing.
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5 Andrew Shaw 3rd Dec 2022
Our Mum Noelle had been in a care home in Cheshire until her death .Mark Campion took charge from a distance arranging for her journey home to Worcestershire. We arranged the funeral date and met a couple of days later .Mark was kind and very practical.Where there was a decision to be made we invariably accepted his advice and our confidence was absolutely repaid . Everything at the funeral went as planned and the compassion and professionalism of the Jackson’s team was exemplary . We all left the service uplifted .Jenny the celebrant listened to us at length to build up a picture of Mum and helped us with every aspect of the service .We could not have asked for more support or better service.
The Shaw Family -
5 Charlotte Broadbent 28th Nov 2022
Following the sudden death of my mum - who was only 55 years old - I am so glad we chose Jackson's to carry out and help arrange her funeral and would highly recommend them to anyone.
Mark was with us every step of the way and helped us through making decisions we never dreamed we'd have to be making. Jenny - who lead the funeral - was warm and absolutely perfect on the day... as was all the other staff who helped make the service exactly how we wanted it, and as mum would have wanted it.
It was a very difficult time for my family and I, and it would've been a lot harder were we not in Jacksons capable hands. They're a highly professional but also extremely personable, understanding and kind group of people. Their experience as funeral directors really shows. Thank you Jacksons! -
5 Darrell deBlaby 25th Nov 2022
Sarah and her team were highly professional from planning and guiding us through all the arrangements leading up to the service and for the funeral itself. Jackson's ensured Mum's farewell was as truly a memorable, sincere and compassionate one we could have hoped for.
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5 Caroline Knowles 25th Nov 2022
We were very impressed with the sympathy and professionalism with which Mark and his team from the Upton branch of Jacksons took care of our father and helped us organise his funeral this week. In the circumstances, it was a pleasure working with them. Jacksons were recommended to us and we, in our turn wouldn't hesitate to recommend them to other families.
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5 Daniel Craig 22nd Nov 2022
Very respectful.
Good communication and helpful. -
5 Anthony Devey 22nd Nov 2022
Both Sarah and Jenny were amazing.
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5 Jayne Silk 11th Nov 2022
I literally couldn’t fault your service. From the first meeting with Mark to the final farewell everything went so smoothly. I knew my Husband was in safe and caring hands.
A compassionate and professional Funeral Directors who l can highly recommend.
5 Star gold service.
Thank you all.
Jayne. -
5 Yvonne Louise Fortey 8th Nov 2022
What a send off you gave my ARSENAL mad brother yesterday. From "kick off" to "final whistle".WHAT A PERFORMANCE and no red cards! You demonstrated that meticulous preparation and sensitive, effective communication results in the perfect outcome. PITCH PERFECT.
Spread the word, IN OUR EXPERIENCE you are the CHAMPIONS.
Steve and his beloved ARSENAL supporters on the "match" day could not have wished for a better result! You are top of your league.
Even with our special requirements of "extra" time ( ie the celebration of his life and the burial on separate dates), the invoice certainly didn't "break the bank".
THANKYOU and bless you all- Bert and family. -
5 Janice Bishop 5th Nov 2022
The service we received from Sarah and her team was excellent. She was very kind and helpful and made sure our dear Aunt had a respectful and dignified ceremony. We would not hesitate in recommending
Jackson Family Funerals. -
5 Aileen Haden 21st Oct 2022
Sarah at Jackson’s handled all the arrangements for my husband’s funeral with
care and sensitivity and, together with the staff, made sure everything happened exactly as planned.Jackson Family replied
Thank you, Aileen. Your words mean a lot to us here at Jacksons's, from Sarah and the team. -
5 Gary Mitchell 19th Oct 2022
Second time our family have used jacksons worcester and all the staff are absolutely fantastic providing a first class service many thanks sarah and her staff
Jackson Family replied
Thank you so much Gary, for your kind words, wishing you all the best for the coming days and weeks ahead. Sarah and all the team at Jackson's -
5 Steve Barnes 17th Oct 2022
A very professional service, total respect for this team led by Sarah. From start to finish we could not have asked for a better funeral directors. Many thanks.
Jackson Family replied
Thank you, Steve, for your kind words. From Sarah and all the team. -
5 Peter Wattie 16th Oct 2022
Jackson Family Funeral Directors we’re first class and paid every attention to detail absolutely perfect. I would recommend without doubt
Pete WattieJackson Family replied
Thank you so much Pete, Mark and Team Jackson. -
5 Wendy Long 3rd Nov 2022
The Professionalism and Care Jacksons afforded my dear mum was second to none. From the moment they picked her up to the day we said goodbye, Jacksons really cared about us as a family. We didn't have to worry about a thing during our grief. Amie particularly ensured we were kept informed and supported throughout the whole process. She was kind and caring and really understood our loved one as a person who was loved. We would absolutely recommend Jacksons should you need a funeral directors. The word thank you does not seem enough to this fabulous company.
Jackson Family replied
Thank you so much Wendy, for the heartfelt words it was a real honor to take care of Nanny Lil on her final journey, best wishes to you and all the family over the coming days, From Amie and all the team at Jackson's xx -
5 Melaine Wright 23rd Oct 2022
Outstanding company, looked after mum from start to finish.
Amie had been professional througout,cant thank amie enough for her friendly, understanding and caring manner towards all of our family.
Like to thank matt and mark friendly and professional.
I would highly recommend jacksons funeral directors to anyone.
A big big thank you xJackson Family replied
Thank you for the lovely words Mel, it was a real honor for me. Best wishes to you and all the family for the coming days and weeks ahead. From Amie and all the team at Jackson's xx