Jackson Family Funeral Directors
Main home: Jackson Family Funeral Directors, Malvern
498 reviews
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5 Gillian Clifton 22nd Nov 2021
Highly recommended. Great support, guidance and simple kindness throughout such a difficult process and on the day of the funeral the Funeral Director (Amie) was so professional and so thoughtful to the sensitivity of the occasion, all of it conducted with great dignity and respect.
Jackson Family replied
Thank you so much Gillian for your kind comments from Amie and all at Jacksons. -
5 Angela Waller 19th Nov 2021
An efficient and considerate service at a difficult time.
Jackson Family replied
Thank you Angela. Best wishes, all at Jacksons. -
5 Clare Louise Tobin 15th Nov 2021
I cannot reccomend this company enough. Amie and Tracey are proffessional, caring, considerate and comforting. They are always at the end of the phone and keep you updated throughout with arrangements during such an emotional time. They took great care of my dad which gave all the family comfort. Such a personal service.
Thnak you to you both. xJackson Family replied
Thank you Clare for your kind feedback, it was an honour to be able to support you and your family at such a sad time. I think you all did Dad proud, it was a lovely service. Best wishes to everyone. Hugs to you all, Amie, Tracey and all at Jacksons. -
5 Joanne Owen 11th Nov 2021
We couldn’t have asked for more, nothing was too much trouble and they somehow made even the saddest day a happy positive experience. Tracey and Amie were so kind and easy to talk to and put us at ease. They felt like friends. I would highly recommend them. Everything ran smoothly. Wonderful people!
Thank you all at the Jackson family!Jackson Family replied
Thank you Joanne, it was our pleasure to be able to support you at such a sad time. It really was lovely to be able to work with you and give you the intimate service that you had wanted for Dad. Best wishes Tracey, Amie and all at Jacksons. -
5 Margaret Overton 10th Nov 2021
From my initial contact to The Jackson Family office following the death of my husband, I experienced ongoing help, support and expertise in all necessary arrangements both professional and with my personal requests. At all times help was prompt and sympathetically handled.
I was very grateful for all of this at such a difficult time.Jackson Family replied
Thank you Margaret, your kind review is very much appreciated by all of the team at Jacksons. Best wishes, Mark. -
5 Michael Stickler 8th Nov 2021
Thankyou for such efficient, friendly and kind service.
Jackson Family replied
Thank you Michael, your thanks are very much appreciated. Kind Regards, Amie. -
5 Sara Beadon 28th Oct 2021
Mark guided us through every step of the way and made the whole day (although sad) a most memorable day. He was also very flexible on what our requirements were and help ensure that everything went smoothly on the day. We could not have done it without Jacksons Funeral Directors, Mark and the team. I highly recommend them.
Jackson Family replied
Many thanks for your kind review Sara. Mark and the team at Jacksons very much appreciate it. Best wishes, Tracey -
5 catherine Baderman 22nd Oct 2021
Mark and the team at Jackson Family Funerals were incredibly kind and patient in helping our family with the arrangements for my mother's service and cremation. Whilst very professional it was the personal elements that impressed the most. Mark provided us with options and advice and helped us make decisions - always checking that we were happy and coordinating with others (the church, the florist, the crematorium) in a seamless way. The compassion and care shown to our whole family was truly appreciated.
Jackson Family replied
Thank you Catherine for your kind words, Mark and the team at Jacksons really appreciate it. We all strive to make the experience as easy for you as we can. Best Wishes, Tracey -
5 Christopher Hallett 17th Oct 2021
Cannot praise Jackson’s Funeral director’s enough. Tracey and Amie were excellent from the first day right up until the day of the funeral. They guided us through a very difficult time with dignity and compassion.
Highly recommended.Jackson Family replied
Thank you Christopher for your kind words, we were privileged to be able to help you all at such a sad time. Kind Regards, Tracey & Amie -
5 Karl Worthington 15th Oct 2021
The whole team at Jackson’s are amazing , nothing was too much trouble when arranging family funeral
Sarah went above and beyond her role to support the family through this very difficult time
We had a family thank you all from the bottom of our heartsJackson Family replied
Thank you Karl, for your kind words it is very much appreciated by Sarah and all of the team at Jackson's. Best wishes, Tracey -
5 Amy Corefield 14th Oct 2021
Mark made us feel comfortable and at ease from the get go, his welcoming & relaxing charm was exactly what we needed to talk to him freely & give my dad the send off he deserved!
Jackson Family replied
Thank you so much Amy for your kind words, it is very much appreciated by Mark and the rest of the team at Jackson's. -
5 Sarah Bennett 11th Oct 2021
They were so compassionate and kind. Would highly recommend.
Jackson Family replied
Thank you Sarah. Kind Regards, Tracey, Amie and all at Jacksons. -
5 Jan Allen 7th Oct 2021
Kind, friendly approach, thank you for your understanding at such a sad time. We will use your services again.
Jackson Family replied
Many Thanks Jan for your kind words. Kind Regards, all at Jacksons. -
5 Carol Davis 7th Oct 2021
Both Tracey and Amie instantly put my mother and I at ease at one of the most difficult times in our lives. They listened to our thoughts and so that the funeral was so much more than we could have hoped for. Nothing was too much trouble and for myself personally I think they both went above and beyond their job description.
Jackson Family replied
Thank you so much Carol for those kind words, it really is very much appreciated by Amie and myself. It was an honour for us to be able to help you all at such a sad time. Thanks also for the lovely card. Best Wishes Tracey -
5 Beckie Badger 5th Oct 2021
I cannot express in sufficient detail the outstanding service this team have provided. To say they are extremely professional at their job is an under statement however, more importantly it is not just that they do their job professionally, it is the manner in which they approach everything - so very kind, caring & informative. They truly are exceptional in the level of personal support they offer and nothing seems to be too much trouble. Thank you thank you from the bottom of our hearts - you made a very difficult time just that little easier to bear. I would also express my gratitude to Jenny Campion, Celebrant who brought kindness, humour and a real sense of love to all that she did. Outstanding service from all
Jackson Family replied
Morning Beckie, thank you so much for your kind review. It was our pleasure and priviledge to be able to support you and your family through such a sad time. We, as you know, try to do the absolute best for our families and your words and thoughts are very much appreciated. Take care, Tracey and all at Jacksons. -
5 Michelle Crowther 15th Sep 2021
Sarah was just amazing from the first time we met her all the way through to dads funeral. Nothing was too much trouble for her. The kindness and compassion she showed to mum (and my brother and I) was outstanding. ‘Thankyou’ seems inadequate but it is sent with sincere gratitude for Sarah and her team. Thankyou so much.
Jackson Family replied
Thank you so much Michelle for your kind words, your thanks will be passed on to the Jackson team. Best wishes, Tracey -
5 Rita Peach 20th Aug 2021
Sarah and the team were excellent, friendly, approachable yet professional at all times. Having taken into account our requirements they made the experience very personal.
Jackson Family replied
Thank you Rita, for taking the time to give us such positive feedback, it is greatly appreciated by everyone at Jacksons and especially by Sarah, who takes great pride in what she does. Best Wishes, Tracey -
5 Keith Richardson 30th Aug 2021
Very impressed with all of Peggy's funeral arrangements from start to finish. Your compassion and complete professionalism was nothing less than first class. A special thanks goes to Sarah and Jenny whose visits to the family home certainly put all at ease at this sad time. Let me not forget the other members of your team who were equally very professional and impressive. On behalf of all Peggy's family, a big thank you.
Jackson Family replied
Thank you very much for your kind review. Sarah, Jenny and all at Jacksons take pride in what they do, and were only too pleased to be able to help you at such a distressing time, your thanks will be forwarded to everyone concerned. Thanks again, best wishes, Tracey -
5 Paul Cooper 23rd Aug 2021
From the moment I contacted them right up to the day and during my wife's funeral I felt I was being looked after and that there was genuine empathy with my situation and the recent loss of my wife lovely wife Natalie.
Mark held my hand through all the procedure and decision making needed to achieve the funeral I wanted. Jenny the celebrant Marks wife was lovely and has a real wonderful talent for understanding your needs. The putting together of the service was so much easier than it could have been.
They are a true family business not a franchise like so many these days and I would highly recommend them to my friends and family. Thank you so much for making the day of my wife's funeral so special and memorable everyone who attended thought it was beautifully and gave a true reflection of Natalie's life and those using the webcast were equally impressed.
I cannot thank you enough.
PACJackson Family replied
Thank you so much Paul for your very kind feedback. Mark, Jenny and the whole team at Jacksons are equally passionate about what they do, and really appreciate you taking the time to write such a lovely review, your thanks will be forwarded to all concerned. Best wishes, Tracey -
5 Jill Bannister 23rd Aug 2021
They were marvellous, nothing was too much trouble, they certainly went the extra mile.
Tracey Meakin replied
Thank you Jill for your kind comments, we were glad to be able to help you at such a distressing time. Best Wishes,
Tracey and all at Jacksons. -
5 Eileen Austin 21st Aug 2021
I would like to thank everyone for their kindness and empathy shown to me during the arrangements for my sons funeral especially Sarah she was amazing nothing was too much trouble she was very patient and understanding i would highly recommend this firm and last but not least i would just like to thank johnathan for taking my first call to jacksons he's got amazing telephone manners he made me feel that he knew my son and the sympathy he showed me i knew straightaway i wouldn't be phoning any other funeral directors to take good care of my son once again thank you all i would highly recommend jacksons funeral directors
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5 David Norman 20th Aug 2021
Mark and Jenny were genuinely caring and sympathetic and helped us arrange just the right service for my Father. Thank you!!
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5 Lindsay Grandison 19th Aug 2021
I cannot thank Sarah and the Team enough for their professionalism, efficiency and sensitivity during this exceptionally difficult time.
Their approach was highly personalised and they fulfilled every wish of both my mother and myself with enthusiasm and confidence, giving helpful recommendations and advice, and words of comfort and encouragement when needed. They so expertly facilitated the difficult logistics of preparing for a funeral for somebody who had passed in a different County. Their hard work and compassion resulted in a meaningful and stress-free preparatory experience and a beautiful and seamless service, which was greatly appreciated by all who attended. I would highly recommend Jackson Family Funeral Directors, Worcester, for anybody looking for an intimate and supportive environment to collaborate in creating a highly personalised service for their loved one. -
5 Anthony Hitchings 26th Jul 2021
Made the process as easy as it possibly could be.
Tracey Meakin replied
Thank you Anthony, wishing you and your family all the best.
Kind Regards, Tracey and all at Jacksons. -
5 Liz Hatton 19th Jul 2021
Thank you for making the planning and funeral itself as stressless as it could be
The help and advice was truly appreciated
Tracey Meakin replied
Thank you Liz for your kind words, it is very much appreciated by all of the team. Best wishes. Tracey