S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
1502 reviews
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3 Penny Sanderson 25th Mar 2024
The day itself went without a hitch and the funeral director and driver were lovely. But I felt that communication before the day was poor, we weren't even told in advance that our contact person, David would be away the week of the funeral. We had to keep ringing up to find out when Joy was ready to view and to see where we were in the process. However Wendy who stood in for David the week he was away was excellent. She made sure everything was done and really calmed my frazzled nerves by efficiently going through everything.
Martin Stibbards replied
Dear Penny, thank you for your kind comments regarding your overall experience. We are sorry that the level of communication was not to your complete satisfaction but we are pleased that you felt reassured with Wendy.
Best wishes Martin Stibbards -
5 Chris Sainsbury 30th Mar 2024
Kate was brilliant. Advice and guidance excellent. Communications timely and helpful.
On the day the team were very good. Their guidance was very much appreciated. Please pass on our thanks to the team.Lee Marston replied
Dear Chris, Thank you for your kind words, I will ensure they are shared with all concerned -
5 Julie Shute 30th Mar 2024
All the staff at Stibbards were very helpful, kind and caring at such a sad time. The family of Lilian thank them very much.
Lee Marston replied
Dear Julie, thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Debbie Hayman 26th Mar 2024
I would like to say ‘Thank you’ to you all at Stibbards for your kind care & attention whilst looking after my father and the details regarding his funeral. Many thanks to Martin Stibbard as he was absolutely fantastic with helping my mother and looking after us all. She was so grateful for him.
Stibbards are exemplary & really are totally amazing … with the managing of all the details and the final touches that did not go unnoticed.
Your service on the day was carried out with such dignity and respect ; it was well regarded by our whole family . So many of our family and friends commented on how wonderful everything was. You took great care of everyone and everything that needed to be done.
The leaflets were the best we have ever seen , so very well presented.
So , I wanted to say, Thank you 🙏.Martin Stibbards replied
Dear Debbie, thank you for your kind and gracious words. From the first moment we met with you, it was obvious what a special person in your lives that Dad was. Thank you for allowing us to honour his life and celebrate the special person that he was to you, the family and all those that knew him, we hope we served you well. Warmest regards, Martin and the team. -
4 Nicola Spear 28th Mar 2024
Highly professional and a great support at a difficult time.
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5 Suzanne Sherlock 26th Mar 2024
A special thank you to Diane at Stibbards in Hockley who provided a fabulous service and was extremely kind and compassionate. Also a thank you to funeral director Scott and his team.
Lee Marston replied
Dear Suzanne, thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Scott and Diane looked after you with such great care. -
5 Samuels Beverley 25th Mar 2024
So professional and kind throughout this difficult process. Thank you for supporting our family
Lee Marston replied
Dear Beverley, we are always here to help in any way we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Victor Whittington 24th Mar 2024
Superb service from Karen Brodrick making a very difficult time almost a pleasure. Every aspect of the funeral handled with calm professionalism by the rest of the team.
Lee Marston replied
Dear Victor, on behalf of Karen and the whole team at Stibbards, I thank you for your kind sentiments and we are so pleased that everything went so well for you. -
5 Billie Watley 22nd Mar 2024
Appreciate the attention to detail and the support of all the staff before and during the funeral.
Special thank you to Karen in the office who was always available.
Thanks for making a difficult time bearable.
Mrs B WatleyLee Marston replied
Dear Billie, thank you for your kind sentiments and praise for Karen. I am so pleased that she was able to support you during the arrangements and ease your burden -
5 Lee Thompson 19th Mar 2024
All staff were very helpful, understanding and supportive with all matters
Lee Marston replied
Dear Lee,
Thank you for your kind words, I will ensure they are shared with all concerned
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5 Ross Palmer 19th Mar 2024
We'd highly recommend Stibbards. At a very difficult time, Debbie at the Leigh-on-Sea office made everything so much easier for us.
Lee Marston replied
Dear Ross, I am so pleased that Debbie and the team took such diligent care of you and the family and you felt that the service was a reflection of your wishes -
5 Maurice Williams 16th Mar 2024
Leo and Lauren were very helpful, informative and compassionate.
Lee Marston replied
Dear Maurice, thank you for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
3 Cathy Albertelli 2nd Mar 2024
Felt some areas could have gone more smoothly.
The guys on the day were very comforting. Thank youMartin Stibbards replied
Dear Cathy, thank you for taking the time to speak to me personally regarding your concerns. Your constructive feedback was invaluable and will help us to understand where we can continue to improve our service to those we are called upon to serve.
Kind regards
Martin Stibbards -
5 Christine Morris 24th Mar 2024
Everyone was friendly and professional. David, Wendy and Rebecca at Rayleigh were very helpful. On the day of funeral Scott was absolutely excellent. David was so helpful with all the changes that we had to make with delaying my Dad’s funeral due to Mum dying a month later. We had a double funeral for both parents.
Christine Morris -
5 Lisa Smith 15th Mar 2024
Excellent service. The staff are very helpful & understanding of all circumstances. The priest that conducted the service "Jon" had taken into account of the difficulties & had arranged the sermon accordingly. Over all outstanding. A special thanks to "Stephen" for his support on the day.
Lee Marston replied
Dear Lisa, thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team. -
5 Linda Leggatt 11th Mar 2024
All aspects of the funeral were handled so respectfully, both leading up to the
funeral and on the funeral day. We felt in safe hands during this difficult time.
An excellent service.Lee Marston replied
Dear Linda, we are always here to help in any way we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Susan Edwards 12th Mar 2024
Very well managed. Respectful at all times.
Lee Marston replied
Dear Susan, thank you for your kind words and taking the time to comment on our service to you. -
5 Jane Allen 11th Mar 2024
My lovely mum was cared for by Stibbards Canvey. Kate was wonderful and I know my mum was safe and cared for and all my wishes for mum was taken care of professionally but also with empathy. Stuart and all the team carried out my mums funeral with the most respect and as a family we were so grateful to them all. They are all so approachable and really cared. I could not fault one thing about Stibbards of Canvey. They really were the right choice for my lovely mum.
Lee Marston replied
Dear Jane, Kate and Stuart will be so pleased that you felt supported and cared for during the arrangements for your beloved Mum. We are so pleased that she had the send-off she deserved, and this will hopefully bring you comfort in the future -
5 Cliff Macdonald 11th Mar 2024
S. Stibbards & Sons have shown the utmost compassion and provided our family with an impeccable service for our late Mothers funeral, with Kate being a tower of strength for us. Thank you.
Lee Marston replied
Dear Cliff, we are so pleased, that Kate and the rest of the team were able to provide a fitting farewell for Doreen and you as a family were well looked after. -
5 Maxine Edwards 10th Mar 2024
For the second time of using Stibbards in Canvey Island, the service once again was excellent from start to finish. I received so much help and support from Kate in the office, nothing was ever too much trouble, it certainly helped to make a very difficult situation easier. On the day of the funeral, the men involved were impeccable and myself and family were treated with so much respect. I would definitely recommend Stibbards.
Lee Marston replied
Dear Maxine,thank you for putting your trust in us once again and I am so pleased that Kate and the team looked after you all so well, I will ensure that your thoughts are shared with Kate who always tries to go above and beyond. -
5 Susan Benson 4th Mar 2024
Thankyou Stibbards for making a difficult time much easier and supporting us to give my dad the send off that he would have been proud of.
Lee Marston replied
Dear Susan, we are always here to help in any way we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Deborah Neil 2nd Mar 2024
We couldn't thank them more. Karen at the Shoeburyness branch was kind, supportive and incredibly helpful. They made a very difficult time so much easier and everything they did was perfect.
Lee Marston replied
Dear Deborah, thank you for your kind sentiments and praise for Karen. I am so pleased that she was able to support you during the arrangements and ease your burden
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5 Barry Edwards 2nd Mar 2024
The whole process with the arrangements went smoothly from start to finish, with nothing being too much trouble. The professionalism and care on the day of the funeral was simply outstanding.
Lee Marston replied
Dear Barry, thank you for your very generous comments which mean so much to all of us at Stibbards. As a family company we cherish the relationships that we build with our families and your kind comments will be shared with the team. -
5 Terry Knightley 1st Mar 2024
Excellent Top Quality and Professional Service - Well Done Stibbards and Thankyou.
Lee Marston replied
Dear Terry, thank you for your kind words, I will ensure they are shared with all concerned -
5 Jeremy Larter 8th Mar 2024
Stibbard's were excellent in every respect. I should have no hesitation in recommending them to anybody.
With Many thanks,
Jeremy Thomass.