S. Stibbards & Sons
Main home: S. Stibbards & Sons, Hadleigh
2024 reviews
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5 Kevin Maynard 27th Mar 2026
We are really happy with the service provided to us by S Stibbards & Sons. They were really helpful and nothing was too much trouble. Everything was arranged smoothly and we were kept informed at all stages.
When it came to the service, the pallbearers were very respectful and efficient - we've received numerous comments on how good the funeral directors were.
Would wholly recommend S Stibbards & Sons if funeral services are requiredDave Ponton replied
Dear Kevin,
Thank you for your lovely feedback. We’re delighted to hear that everything was arranged smoothly and that our team, including the pallbearers, provided the respectful and professional service you deserved. Your recommendation means a great deal to us. -
5 Victor Sanderson 3rd Apr 2026
A very caring staff they listened to us and carried out our wishes to the letter and supported us fully in both the preparation and on the day. Thank you from all the family.
Dave Ponton replied
Dear Victor,
Thank you for your kind words. We’re glad our team was able to listen carefully, support you throughout, and carry out your wishes exactly as requested. Your thanks mean a great deal to us and the whole team. -
5 Elaine Glover 22nd Mar 2026
From the first phone call we made, in the middle of the night, we were treated with compassion and sensitivity. The staff were always on hand to guide us through a very difficult time. I can’t speak highly enough of the care we received.
Leo Reeve replied
We truly appreciate you taking the time to share this. Supporting families with care and sensitivity is at the heart of what we do, and we’re grateful to know that we were able to guide you through such a challenging moment. Thank you for allowing us to help. -
5 Anita Day 7th Apr 2026
The whole process in arranging the funeral was handled professionally and sensitively by Diane in the Hockley office.
She had helped us arrange our late dad’s only two years prior and her help at that time was a key factor in us returning for their services.
Communication was very good throughout the arrangements.Dave Ponton replied
Dear Anita,
Thank you for your kind review. We’re grateful you returned to us and are pleased that Diane and the Hockley team were able to support you with professionalism and care. Your feedback is very much appreciated. -
5 Christine Shand 26th Mar 2026
Wendy and her Team were sokind and helpful with the arrangements for the funeral of our Mum, everything was well co-ordinated,.Took a lot of the stress away
Stuart Fryer replied
Dear Christine, Thank you for your lovely feedback. We’re so glad Wendy and our team were able to support you during such a difficult time and help ease some of the stress. It means a great deal to know everything was well coordinated for your Mum’s service. We’ll be sure to pass your kind words on to Wendy and the team. -
5 Tracy Baker 23rd Mar 2026
Wonderfully supportive with excellent service and standards
Stuart Fryer replied
Dear Tracy , Thank you for your kind feedback. We’re really pleased to hear you found our service supportive and of a high standard. Your words mean a lot to the team. -
5 Peter Giles 30th Mar 2026
David was extremely helpful and understanding at a very sad time for us. From the beginning to the end they were all very professional. Thank you!
Stuart Fryer replied
Dear Peter, Thank you so much for your kind words. We’re truly grateful you took the time to share your experience. It means a great deal to know that David and myself was able to support you with care and understanding during such a difficult time. We’ll be sure to pass on your appreciation to him and the team. -
5 Jenna Klimek 4th Apr 2026
Amazing support . We can’t thank Karen Broderick enough an we wouldn’t not have been able to do this without her. Amazing lady and so supportive to our family in this shocking time.
Scott Bartlett replied
Dear Jenna,
Thank you so much for your wonderful review. We’re truly grateful for your kind words. Karen will be delighted to know how much her support meant to you during such a difficult and unexpected time. She is deeply committed to the families she works with, and it’s heartening to hear the difference she made for yours. -
5 Eleanor Larkin 5th Apr 2026
We were looked after by Wendy throughout the preparations for Dad's funeral, she was kind, compassionate and nothing was too much trouble. Scott and his team looked after us on the day of Dads funeral. Scott called me the day before to run through things and then explained everything in great detail on the day - we were put completely at ease.
Scott Bartlett replied
Dear Eleanor,
Thank you so much for your kind words. It was a privilege to support you and your family through the arrangements for your dad’s funeral. Wendy will be truly touched to know how much her care meant to you. I’m glad that our call beforehand and the guidance on the day helped put you at ease during such an emotional time. We’re all grateful for the trust you placed in us. -
5 Beryl Lightfoot 4th Apr 2026
They were extremely helpful and professional in all areas
From Diane who initiated everything to the men on the day who were wonderful
Not forgetting Rosie and her team at Rayleigh
Thankyou so muchScott Bartlett replied
Dear Beryl,
Thank you for taking the time to leave such a kind review. We’re truly grateful for your words. Diane, Rosie and the Rayleigh team, along with everyone involved on the day, will be touched to know their support made a difference. It was our privilege to help you through this difficult time and ensure everything was handled with care. -
4 Sheila Kerr 2nd Apr 2026
Throughout the entire process the whole Stibbards team were compassionate and really caring. All queries and concerns were dealt with efficiently and reassuringly. Particular thanks to Rebecca, Jon and Scott for their patience and understanding during a very emotional experience.
Scott Bartlett replied
Dear Sheila,
hank you for taking the time to share your experience. We’re truly grateful for your kind words. It means a great deal to everyone at Stibbards to know that our support brought comfort during such a difficult time. Rebecca, Jon and Scott will be especially touched by your appreciation. We’re honoured to have been able to guide you through the process with care and understanding. -
5 Teresa Henderson 1st Apr 2026
Thank you to Rebecca, Rosie, Scott and all the team who gave my dad a respectful send off and on organising the funeral and making our wishes come to fruition.
You all are very professional, respectful and caring and cannot say how much your dedication and support helped us get through the day.Scott Bartlett replied
Dear Teresa,
Thank you for sharing such thoughtful words. It truly means a great deal to Rebecca, Rosie, Scott, and everyone involved to know that your dad’s farewell was handled in a way that honoured him and reflected your wishes. We’re grateful for the trust you placed in us and are glad our support brought some comfort during a difficult time. -
5 Jane Stafford 28th Mar 2026
Very professional and caring. Thank you to Scott and his team for giving my mum the respectful day she deserved and also thank you to Diane for taking care of mum and organising the funeral and making sure our wishes were fulfilled
Scott Bartlett replied
Dear Jane,
Thank you so much for your kind words. It means a great deal to Scott, Diane, and the entire team to know that your mum’s day felt respectful and true to your wishes. We’re honoured to have supported you and your family, and we’re grateful you took the time to share your experience. -
5 John Lunn 3rd Apr 2026
Showed great empathy and professionalism. Than you.
Leo Reeve replied
Thank you for your kind words. It was our privilege to support you, and I’m glad to know our empathy and professionalism were felt during this difficult time. -
5 Maureen Gigg 1st Apr 2026
Tony's funeral went really smoothly and we were guided every step of the way with care and compassion. Thankyou
Leo Reeve replied
Thank you so much for your kind words. We’re truly glad to hear that everything went smoothly for Tony’s funeral and that you felt supported throughout. It means a great deal to us. -
5 Kim Watts 11th Apr 2026
Everything was excellent in all respects.The staff at Rayleigh were very kind and helpful and efficient. The staff taking us to the funeral were lovely, didnt rush us and helped our disabled family.
There is nothing to fault. We felt it was all perfect and I definitely chose the right funeral company .Stuart Fryer replied
Dear Kim,Thank you so much for your kind and heartfelt words. We are truly grateful that you chose us at such an important and emotional time.
We’re pleased to hear that the our team were able to support you with kindness, care, and efficiency, and that the staff accompanying you on the day helped your family feel comfortable and unhurried. It means a great deal to us to know that we were able to assist your disabled family members with the respect and attention they deserve. -
5 Steven Downey 30th Mar 2026
WOW, Stibbards you team have done it again. Exceptional through and through. Our experience when you dealt with Dad's funeral in 2023 was exceptional and you have done it again with Mum's funeral this month (March 2026). On both occassions the personal touch to the quirks of each of our parents stories was incredible. Your staff are highly professional and very personable. Thank you for making a difficult time as easy and pleasant as could be hoped for.
Dave Ponton replied
Dear, Steven, Thank you so much for your incredible feedback.
We are truly honoured to have supported your family once again. Knowing that our team was able to provide the same exceptional level of care for both your dad’s funeral in 2023 and your mum’s funeral this month means so much to us.
We’re deeply touched by your kind words and the way our staff looked after each of your parents. Our team works hard to be both professional and personable, and it’s wonderful to hear that this made a difference during such difficult times.
Thank you for placing your trust in us again.
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5 Jasmine Snelling 28th Mar 2026
Very kind, dealt with everything and felt like a weight lifted off of my shoulders. Couldn’t ask for a better team to deal with the funeral
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5 Glyn Sparkes 27th Mar 2026
Very professional will accommodate you with anything you want to do
Scott Bartlett replied
Dear Glyn,
Thank you for your kind words. We’re so pleased to hear you found our team professional and accommodating. It’s incredibly important to us that families feel supported and able to shape the day exactly as they wish, and your feedback means a great deal. -
5 Robin Tall 23rd Mar 2026
Based on my recent experience (March 2026), I cannot rate this company more highly. From the expert and compassionate advice and guidance I had from Alison to the professional and compassionate experience my family and I received on the day of the funeral from Scott, Ross and Darren.
The only 'bump in the road' was with production of the order of service; however, as soon as we raised the issue, it was sorted quickly and professionally.
I would highly recommend this company for anybody who has the unfortunate need to do so.Scott Bartlett replied
Dear Robin,
Thank you for sharing such a thoughtful review. We’re truly grateful that you took the time to reflect on your experience with us during such a difficult moment for your family.
Alison will be deeply touched to know her guidance brought clarity and comfort as you navigated the arrangements. We’re also very glad that Scott, Ross and Darren were able to support you on the day with the professionalism and compassion they take such pride in.
We appreciate you mentioning the issue with the order of service as well. While we’re sorry for the initial hiccup, it’s reassuring to know that the team resolved it quickly and to your satisfaction.
Your recommendation means a great deal to all of us. It was an honour to help you and your family create a meaningful and respectful farewell. -
5 Darren Egalton 22nd Mar 2026
Was all and more could have imagined for my wife funeral, Janice made helped and made the arrangement process which is all very personally difficult so easy and was on the phone whenever I had a question. The day went almost like apart from the hearse being blocked in so did get a bit nervous, however Scott was amazing and reassuring me from his phone call the day before from keeping updated on his journey to us then for rest of the day amazing professionalism from everyone and Scott and Darren amazing with my boys on a very difficult day. Laura was also amazing it’s very hard putting a lot thoughts and words to someone then not knowing what will sound like on the day and even I got yo read the eulogy before the day still very hard to imagine how will sound on the day but all went very well. All friends and family who attended said was one of the most beautiful send off they have attended. Thank You.
Also not to forget the media team of the order of service literally took an idea and made it beautifully.Scott Bartlett replied
Dear Darren,
Thank you so much for taking the time to share such a heartfelt review. It means more than we can say that, during such an incredibly difficult time, you felt supported and cared for by our team.
Janice will be truly touched to know she helped make the arrangements feel manageable and that her guidance brought you some ease. We’re also very glad that, despite the brief worry with the hearse, Scott and Darren were able to reassure you and look after your boys with the compassion and professionalism they’re so proud to uphold.
Laura will be deeply moved by your words as well. Helping families express their thoughts and memories in a way that feels right on the day is something she takes great care with, and knowing the eulogy resonated means a great deal. We’re honoured that your friends and family felt it was a beautiful farewell.
And thank you for recognising our media team — they’ll be delighted to hear that the order of service reflected your ideas so meaningfully.
It was a privilege to help you create a fitting and loving send‑off for your wife. Your kindness in sharing this review is truly appreciated. -
5 Deborah Panou 21st Mar 2026
Everything was perfect, thank you so much
Dave Ponton replied
Dear Deborah, Thank you so much for your kind words.
We’re delighted to hear that everything was perfect for you. -
5 Velma Thomas 23rd Mar 2026
Alison was very caring and supportive, as was David at the crematorium.
Dave Ponton replied
Dear Velma, Thank you for your kind words.
We’re pleased to hear that Alison was caring and supportive, and that David’s assistance was also appreciated. We’ll make sure they both receive your lovely feedback. -
5 Anita Brown 24th Mar 2026
Excellent service, very dignified and professional.
Stuart Fryer replied
Dear Anita,
Thank you so much for your kind words. We are truly grateful that you took the time to share your experience. It was our honour to support you in caring for Marlis’ arrangements, and we’re pleased to know that our team were able to provide the dignified and professional service you deserved. -
5 Anne Chapman 23rd Mar 2026
My heartfelt thanks to Debbie, Rosie, Stuart and the wider Stibbards team for their thoughtfulness and professionalism. Everything regarding my mum's funeral, from the initial phone call and meeting, design of the order of service and the actual day, was done with care and compassion. I felt supported at every stage. A huge thank you also to Rev Heather, who held such a lovely, personal service that was a fitting tribute to my mum and made a difficult time much easier to bear.
Stuart Fryer replied
Dear Anne,
Thank you so much for taking the time to share such heartfelt words. It means a great deal to Debbie, Rosie, Stuart and the entire Stibbards team to know that we were able to support you during such a difficult time. We are truly honoured to have helped care for your mum’s funeral arrangements with the compassion and attention she deserved.
We’re also delighted to hear that Rev Heather’s service brought comfort and felt like a fitting tribute to your mum. She will be touched by your kind words.