S. Stibbards & Sons
Main home: S.Stibbards & Sons, Hadleigh
916 reviews
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5 Andrew Neale 24th May 2021
Very professional, helped with requirements
Lee Marston replied
Thank you Andrew for your kind words and taking the time to comment on our service to you. -
5 BRIAN AND JULIA Nash 18th May 2021
From the moment we walked through the Parlour door and was greeted by Wendy we were made to feel comfortable that our needs would be met. They were in the event provided provided in a respectful and unobtrusive way which took away all the stress that these sad occasions can have.
Thank you and well done to all at Stibbards that had a hand organising and carrying out Julie's the funeral to our wishes.
Brian, Andrew Nash and Debbie Sothcott.Lee Marston replied
We are so pleased, that Wendy and the rest of the team were able to provide a fitting farewell for Julie and you as a family were well looked after. -
5 Sandra Moore 18th May 2021
Thank you so much for the excellent service given by Stibbards with particular thanks to Debbie from the Leigh office.
Kind regards
Sandra MooreLee Marston replied
Thank you Sandra for your kind words, I will ensure they are shared with all concerned.
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5 Bridges Alan 18th May 2021
Handled the arrangements with respect and compassion, from start to finish.
Lee Marston replied
thank you for your kind words and taking the time to comment on our service to you. -
5 Monica Cooper 17th May 2021
It is with heartfelt thanks to Stibbards’s for all your kindness care and compassion whilst arranging my son Dan’s farewell
From the day when you picked him up right to the day of the funeral which was nearly 6 weeks your service was second to none Everybody that I spoke with either in person or via the telephone nothing was too much trouble. A massive Thank you to Wendy who truly makes everything run smoothly and keeps you updated on every move prior to the day. Simon showed total respect all the time he was with us all on the day and a Big Thank You to Simon. You all made the day run so smoothly words cannot express how grateful I am to you all. Thank you doesn’t seem enough 💙❤️Lee Marston replied
thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Wendy and Simon looked after you with such great care. Thank you for taking the time to comment on our service to you, it is much appreciated. -
5 Sandra Goy 16th May 2021
At the most terrible time of my life Stibbards & Sons were very supportive, kind and professional at all times. My husband’s final journey was conducted with the utmost dignity and respect for which we, his family, were most grateful.
Sandra Goy
Lee Marston replied
thank you for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day
we are always here to help in anyway we can, we are so pleased have been able to look after and support you at this difficult time. -
5 Mary Gilbert 16th May 2021
The service and care we received from Debbie at Stibbards was exceptional. We were guided every step of the way and Debbie was always there on the other end of the phone to answer any questions. Everything was very professionally handled from Dad's care home right to the end of the ceremony. The calm and professional manner we experienced from Stibbards made a massive difference at what could be a very stressful time and I cannot thank you enough. I will be highly recommending you if given the opportunity.
Lee Marston replied
We are so pleased, that Debbie and the rest of the team were able to provide a fitting farewell for Alan and you as a family were well looked after. -
5 Paul Hutton 16th May 2021
Thorough, compassionate, flexible, discreet, professional... I could go on. I don't think words can explain just how good they were in every way and made a very sad time very easy, and comforting. Thank you.
Lee Marston replied
we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Karen Herron 16th May 2021
Excellent service from start to finish. Maria was so helpful. Nothing was too much trouble. The care and compassion received and shown was outstanding.
Lee Marston replied
Thank you Karen for allowing us to come into your lives at such a difficult time. I am so pleased that all went well on the day and that Maria looked after you with such great care.
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4 Allison Bettles 10th May 2021
I did find returning of phone calls when making enquiries a bit slack, otherwise everything else was very very good. My Mum looked wonderful in the Chapel of Rest. She looked peaceful and well presented. The services on the day were absolutely fantastic, very thoughtful and professional. The staff on the day were fabulous. Her basket coffin was beautiful and well made and Stibbards acted out all Instructions for the afternoon and service. Would definitely use them again.
Lee Marston replied
Thank you Alison for your honest and thoughtful feedback, We are pleased that overall the arrangements were to your satisfaction and sorry that our communication to you was not to your expectations. We have taken your comments on board and will use them to positively improve our service in the future. We always appreciate the opportunity to improve our services and this can only happen if we listen to our clients. -
5 Elizabeth Saeedvafa 11th May 2021
Stibbards' arrangement of my late uncle's funeral was excellent in all aspects. Communication was excellent at all times. The funeral last Friday ran very smoothly and I appreciate the role Stibbards played in achieving this.
Lee Marston replied
we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated
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5 Anna Wells 14th May 2021
Very professional.
Respectful
Could not be improved.Lee Marston replied
Thank you Anna for taking the time to comment on our service to you, your words are gratefully received. -
5 Nicola Phillips 11th May 2021
I cannot express deeply enough the excellence of this Funeral Directors. Our mother died whilst living in Essex surprisingly and we live in Heathrow. Therefore it was not an easy funeral to sort with both of us having demanding jobs. However Kate, in the Southend office was beyond diligent to deeply caring, professional, clear in communication and just a lovely lady providing a superb service. I am a minister of Religion and in my 30 years of ministry these are the best Funeral Directors I have ever worked with. They not only informed you what was going on - they told you when they could not proceed with issues and why. I cannot say thank you enough or rate them highly enough. Superb! In our darkest moment you were a light to guide our path - thank you so much.
Lee Marston replied
Thank you for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt well looked after and supported. we are always here to help in anyway we can, even with the distance involved.
I will ensure that your thoughts are shared with Kate who always tries to go above and beyond. -
5 Jill Fergusson 8th May 2021
Stibbards have always handled our Family matters when it comes to caring for our loved ones. They provide support, advice mixed with genuine empathy for the family in a time of crisis. I can't recommend them enough for the professionalism and dedication when helping individuals through a difficult process.
Lee Marston replied
Thank you for putting your trust in us once again. We are always here to help in anyway we can, we are so pleased have been able to look after and support you at this difficult time -
5 Ann Turner 9th May 2021
Excellent help and kindness shown with professionalism and compassion by all. Have no hesitation in highly recommending.
Lee Marston replied
Thank you Ann for taking the time to comment on our service to you and your kind recommendation, your words are gratefully received. -
5 Tina Hamblin 8th May 2021
From initial enquiry and throughout, Stibbards have provided an absolute first class professional and sincere service. Always available to help and support and guided us so well throughout the whole process. Cannot thank the team enough.
Lee Marston replied
Tina, we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Maria Maydell 4th May 2021
Thank you for everything you did in looking after my mum. The service was excellent from start to finish
Lee Marston replied
thank you Maria for your kind words and taking the time to comment on our service to you. -
5 Karen McCarthy 1st May 2021
Very impressed kept us informed every step of the way and had a lovely page for my mum where could donate and light candles for her. The funeral was very good. Took mum round seafront and the coffin was perfect
Lee Marston replied
thank you Karen for taking the time to share your experience with us, we are so pleased to have been able to care for you all at such a difficult time -
5 Sonia Poundes 2nd May 2021
I can’t recommend them highly enough. From first contact they were respectful, professional and sympathetic. They helped us to arrange all the small details, including printing out our photo for the service, and made a stressful time slightly more bearable. The cars arrived on time, the drivers were calm and respectful and waited patiently for us to chat with guests after the service before driving us home. They even loaded the floral tributes into the car, then laid them out on the front lawn for us at home. I can’t fault them at all. Very professional and caring service.
Lee Marston replied
we are so pleased to have been able to help you and the family through such a difficult time. Thank you for taking the time to comment on our service to you, it is much appreciated -
5 Jackie Stone 3rd May 2021
Sue has been amazing at this most difficult time. Nothing was too much trouble. The team on the day of the funeral were fabulous; courteous, caring, respectful and so professional. No hesitation in recommending Stibbards.
Lee Marston replied
thank you Jackie for taking the time to express your thanks for the service that we provided to you. I am pleased that you felt looked after and supported. -
5 Chris Hall 28th Apr 2021
Dear All I thought you were all fantastic and I’d especially like to thank Maria. Who was supportive and Efficient throughout the process. She was amazing.
The whole thing was completed faultlessly. Thank you
Chris HallLee Marston replied
Thank you Chris for your kind words, we are so pleased that Maria and the team looked after you all so well, I will ensure that your thoughts are shared with Maria who always tries to go above and beyond.
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5 Dawn Evans 27th Apr 2021
I am very grateful to both Wendy Newman-Portch and Simon of the Hadleigh office, for their kindness, patience and sensitivity. Simon made sure that we knew exactly what was expected of us on the day and where we should be at all times. A very professional and sympathetic service at such a difficult time. Thank you again both. Dawn Evans
Lee Marston replied
Thank Dawn you for allowing us to come into your lives at such a difficult time. We are pleased that all went well on the day and that Wendy and Simon looked after you with such great care. -
5 Mike Bowles 26th Apr 2021
Thank you Debbie and Scott for guiding me through the planning and answering all my questions. The whole Stibbard team were very professional and caring,
making a difficult time more bearable.
They forgot nothing, would definitely recommended.
Thanks Mike and familyLee Marston replied
thank you Mike for allowing us to come into your lives at such a difficult time. we are so pleased that all went well on the day and that Scott, Debbie and the rest of the team looked after you with such great care. -
5 Lesley McCartney 27th Apr 2021
Kate was very kind and caring and made the whole experience as easy as possible
Lee Marston replied
Thank you Lesley for your kind words and taking the time to comment on our service to you.
We will ensure that your thoughts are shared with Kate who always tries to go above and beyond.
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5 Martin Murray 27th Apr 2021
Stibbards have looked after our family's funeral needs for many years and always found them caring and professional in all that they do.
Many thanks to all the team at StibbardsLee Marston replied
Thank you Martin for putting your trust in us once again and we are so pleased that the team have been able to look after and support you at this difficult time.