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5 Caroline Pirie 17th May 2020
From the moment I contacted Scotmid the professionalism was excellent. Very respectful to the family but most importantly very respectful to the person that has passed. They made it a very easy process, especially in these difficult times. They carry out the wishes of the family too the letter and for this I am grateful.
I would certainly recommend them. -
5 Innes Robertson 13th May 2020
Excellent and very professional service, the whole team from start to finish could not have done more in this difficult time. The webcam allowed the extended family to watch (this included family In Australia & Canada) and should definitely be extended after lockdown is lifted.
I would like to single out Susan McGlame for special praise as she was the main point of contact and was a great comfort at such a difficult time.
Again, a big thank you to the whole team. -
4 David Brown 8th May 2020
The service was great everything explained well.
Couldn't ask for better
Thanks very much. -
5 William Taylor 4th May 2020
Muriel and the team, great as always, nothing is too much hassle and always willing to offer a hand, from all the family we would like to thank you very much about the manner in which you handled Mum's cremation,
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5 Frances Cruikshank 3rd May 2020
Susan and christine were both very helpfull when it came to looking after mum and myself and would definitely recommend.
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5 Diane Baxter 20th Apr 2020
Thank you so much
These are difficult times but everything you done for mum was very professional and caring towards me and our family -
5 Jeanette Blyth 18th Apr 2020
You all went above and beyond to make it as near as possible to a normal service. considering the situation we are in with this virus running rife.
Your staff and the Celebrant did amazingly well. -
5 Drew Leitham 15th Apr 2020
We dealt with Candice for the arrangements and all was handled respectfully and professionally. Current Covid arrangements were explained and the plan was executed excellently by Christine and her team on the day. Our Dad was comforted and looked after as principal mourner at our Mum's funeral. A big thanks from the family.
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5 Elaine Inglis 12th Apr 2020
All staff were very respectful and helpful particularly given the circumstances at present. I felt cared for by the two ladies involved in arranging the funeral. Thank you very much.
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5 Susan Tripney 12th Apr 2020
Paula is absolutely fantastic , she is such a lovely lady and very helpful at this difficult time
Thank you so much -
5 Paul Maher 11th Apr 2020
Philip, and all connected with Scotmid Funerals, provided a thoughtful, sensitive service, in very difficult times.
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5 Paul Laird 6th Apr 2020
Everything went to plan despite hard times. Very impressed
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4 Garry Henderson 3rd Apr 2020
Confusion at mortonhall. Never fully explained.
The roses in the wreath didn’t seem fresh.
Very disappointed that the company Lambs of Dalkeith, passed the funeral car at speed.
Very disrespectful.
As a minute later, it could have waited and went round the Gowklaymoss round about. -
4 Brian Johnston 31st Mar 2020
Very good friendly staff
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5 Catherine Nicol 27th Mar 2020
All members of staff were excellent. From Stephen at the Rannoch office who organised everything. Nothing was too much for him. Staff at Forrester Park were very caring. Funeral Director Philip Bryan was extremely professional and along with Scotmid drivers was very patient attentive and a credit to their profession. Scotmid should be proud of them. Fine ambassadors for the company.
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5 Maryjane Brown 27th Mar 2020
In current climate with covid 19. The staff went above and beyond as always. We were the last funeral to have a limousine. I wish them all the best and stay safe guys and girls. Thinking of you all. X
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5 James Moore 25th Mar 2020
Very caring at a time when you need support and comfort etc when dealing with a loss of a loved one.
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5 Joseph Boyle 23rd Mar 2020
I would like to thank Danielle Coyle of the Portobello branch in particular for her sympathetic manner, her attention to detail and for making us feel that nothing was too much trouble for her. Her empathy and support was very much appreciated and she is a credit to your company.
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5 Karen Laidlaw 21st Mar 2020
Staff are very understanding with all aspects of this life changing time
Thank you -
5 Jimmy Wilson 21st Mar 2020
Everyone at Scotmid were brilliant, Danielle organizing was very efficient the service was very good the presentation with roses was excellent and lastly Candice the humanist was very attentive to detail and told the story of my mums life in a lovely fashion
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5 Mary Fairgrieve 20th Mar 2020
Everything was dealt with great professionalism and sensitivity by Margaret .service at the crematorium was perfect in every way
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5 David Little 17th Mar 2020
At such a sad time for our family, the staff within Penicuik, Muriel, Margaret and Alex the funeral director, made this time for us much more easier. Mum was looked after and when I went to see mum to say my goodbyes, she looked so at peace and not as stressed as I had seen her the day we lost her. Everyone e who we interacted with were amazing could not fault Scotmid in anything.
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5 Pamela Ford 10th Mar 2020
Extremely friendly and helpful. Made everything easy. Celebrant was wonderful
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5 Michael Kearsley 7th Mar 2020
Professional caring staff would recommend
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5 Kathleen Cockerell 6th Mar 2020
We were well looked after from time of my husbands passing until the time of his funeral.
Nothing was too much trouble for all the staff involved. Every one was very caring and respectful from start to finish.