Excellent and compassionate service from beginning to end.
5John Becker1st Nov 2019
Liam and team were first class. From the very beginning, sound advice and guidance was given and their support through to the end of services could not be faulted. Many family and friends commented and were grateful. Thank you
5Cyril Nyuyse Fomonyuy2nd Oct 2019
I wish to thank Liam, Mathew and everyone at Southgate and Robert's for looking after Rose till her final rest. You handle it well and made sure the weight of the grief was lessen.
Thank you all once more and continue with the fantastic service.
5Michael Butterworth30th Jul 2019
Liam and Matt could not have been more helpful they went above and beyond the call of duty. I can't thank them enough for what they have done. I would highly recommend them and have told everyone I have spoken to about their excellent service. Thank you from all the family not just for looking after our dad but looking after us too
5Alan Hume29th Jul 2019
Southgate and Roberts made a smooth and thoughtful event from a tragic moment in our lives, many thanks from all the family.
5Pauline & Paul Knights26th Jul 2019
Very good service, Liam is very helpful and kund, and has helped up though this difficult time. 100%recommend
5Neisha Dacus16th Jul 2019
I was pleased from start to finish thank you so much for making a very hard day so smooth and comfortable
5Andrew Bennett17th Jun 2019
Southgate and Roberts Funeral Directors were nothing short of excellent; from the beginning to the end of their help and service.
A highly appropriate and efficient mixture of respect and humane care; imbued with a clear expertise and experience in their field. All of those in attendance remarked on what a beautiful and memorable occasion it had been. Their truly thoughtful and considerate approach, especially towards my grieving mother, made every step a journey made together, and it is true to say I will consider them friends of the family forever. Thanks go in particular to Liam, who made a potentially very upsetting process, far less so.
5Shalendre Ghunowa14th Jun 2019
Being a non-british citizen, it would have been very difficult for me to organise and manage the funeral of my late brother who sadly passed away in Ipswich,UK. My family in Mauritius were extremely worried as to how shall we perform a Hindu funeral ceremony. BUT, fortunately we came across Southgate& Roberts Funenal Directors. Not only they took care of everything but also made all arrangements for a convenient Hindu funeral ceremony.
Communication with Southgate& Roberts Funeral Directors was excellent and they were available at all time via mobile or email. No stone was left unturned to give my brother a decent hindu funeral in his last journey to heaven.
The price was very affordable and all facilities were put in front of us to attend the ceremony. Transport facilities, paperworks, liason with other departments, hospital, coroner`s office etc were all handled with great ability and sense of management.
I have now in my country, Mauritius and I am extremely relieved for having performed the right ceremony for my brother in his home town of Ipswich and I am mostly thankful to Liam of Southgate & Roberts funeral directors.
Thanks to them, my brother`s journey towards the blue sky has been made in a very decent manner. May his soul now rest in peace.
Thanks Liam and thank you Southgate & Roberts Funeral directors.
5Amy Lakey10th Jun 2019
We are in Norwich but choose to use this funeral directors in Ipswich, due to hearing great things about them, and What a fantastic, kind, thoughtful and caring funeral directors they were they exceeded in every single way , always went the extra mile and was on the other end of the phone day and night answering questions and putting our minds at rest, I know my grandad was looked after so well, I felt at ease knowing my grandad was in such great hands, as a family we wouldn't use any other funeral directors than Southgate and roberts ,thank you again for everything you amazing people
5Brian Swart7th Apr 2019
The gratitude and respect that I have for Liam the Funeral Director and his wonderful Colleagues at the Ipswich Funeral home Southgate & Roberts is almost beyond my capability to express in the written word.
My dear Mother passed away in March 2019, she had several health issues but her death was unexpected. My Mothers passing hit my family, family friends and I like an express train. As the eldest son, I took responsibility for organizing what needs to be done after a family loses such a special person. I was numb with grief and shock but thankfully I made a call to Southgate & Roberts. Liam introduced himself then he talked my family and me through every step we needed to take to lay my Mother to rest. This review could become a book of gratitude with ease but I will mention that at one point my Mother thought she had secured a plot that would allow her to be laid to rest with her own Mother and Husband. However this was not the case and it was only because of Liam's professionalism, knowledge and dedication that my Mother had her wish forefilled
5Carol Sherriff3rd Apr 2019
For family reasons, we needed to organise a cremation and ceremony at very short notice. Liam, Andrew and Corinne couldn't have been more helpful. The result was a beautiful ceremony that reflected the life and personality of my mother in a way that her family and friends will look back on with a smile, with great love and of course sadness. Thank you so much.
5Martin Forsdike27th Mar 2019
I found Southgate & Roberts Funeral Directors to be very professional and offered a great service at a very reasonable cost. Everything went very smoothly on the day which was excellent as one doesn't want to be worrying about the tiny details. They were exceptional and I would not hesitate to recommend them and indeed Very caring use them again should I have the need. Very caring and compassionate.
5Naomi Posey3rd Mar 2019
They provided excellent service by coming to our family home to talk through our requests. They did everything they said they would and we did not have to worry about a thing. We would highly recommend their services.
5Alison Quamina9th Feb 2019
Thank you so much for helping us as family could not fault the kindness and support given
You guys have been there for us through every step and it has been appreciated
The Quamimas xxxx
5Beth Stevens27th Jan 2019
They made organising my fathers funeral very simple. They were so kind and helped us every step of the way. Thank you.
5Nicola Davies19th Dec 2018
Liam and the team at Southgate and Roberts are all wonderful. They arranged the funeral for my dad and everything was carried out with compassion and respect nothing was too much trouble I would highly recommend them.
5Michelle Dormer7th Dec 2018
Card in the post...The best, most honourable people in the world, an absolute pleasure to deal with, very reassuring and calming throughout our journey. Thank you from our hearts...Michelle, Roger, Ben, Jasper, Rebecca and Jacob.
5Chandravadan Patel6th Dec 2018
Our appreciation and heartfelt thanks to Liam and Ian for their excellent support and professional services. Also for allowing us to use the chapel to carry out our Hindu religious rites. The whole service went smoothly from start to finish.
The PATEL family
5Stephen Nicholls24th Nov 2018
We sent Liam Roberts a very tight time-frame due to family circumstances and his advice was invaluable and compassion & understanding very much appreciated. A faultless service and highly recommended by our entire family.
5Louise Hetherington13th Oct 2018
This is our second funeral with them and we wouldn’t want to use anybody else. Liam’s approach is personal, supportive and friendly and you know you are in safe hands.
Nothing is too much and at what is a very hard time, you are put at ease that they will do everything that they can to help and try and make things easier.
I can’t recommend enough!
5Lyn Rush1st Oct 2018
I can only agree with other reviews here. Everything was arranged professionally and with compassion. Liam went above and beyond what we expected. I can't praise him enough. I would definitely recommend them to everyone.
5Steve Scurrell24th Sep 2018
Excellent service as always.
5Ron Simpson2nd Jul 2018
From the moment I was introduced to Liam Roberts until the final moments of my wife's woodland burial, my family, friends and I were treated with compassion, dignity and respect from all concerned with the arrangements. Liam's eulogy at the graveside encapsulated the highlights of my wife's life and was spoken with such sincerity, it was hard to think that he had never met her.
I have had several phone calls from those who attended expressing their views that they could not believe that a funeral could be so uplifting and that they, together with myself and my family have been left with a memory that will last a lifetime.
Heartfelt thanks to Liam and his team for making this very sad day into something I will take great comfort from for the rest of my life.
5Natasha Constable18th Jun 2018
We are very pleased and so appreciative to all the time, effort and support given to us and too our late mum from all the team at Southgate&Roberts. The compassion shown has been outstanding and has known no bounds and we are so grateful. I'm very happy with the service given. Thank you.