Caerphilly Funeral Services Ltd.
5 Claire Jones 11th Aug 2019
Thank you for all you done for my mother Pauline . Good communication through the day of the funeral from James. Will be recommended to friends and family Thanks Claire
Caerphilly Funeral Services Staff repliedWe are glad you were happy with our services and have passed your kind message to James.
5 Kate Shorney-Morris 1st Jul 2019
Your support and guidance was invaluable. We were grateful for your empathy and organisation and cannot recommend your services highly enough. Thank you.
Caerphilly Funeral Services Staff repliedI have passed your thanks to all the staff. Thank you for taking the time to leave such kind words
5 Catherine Vernalls 23rd Apr 2019
All staff were extremely helpful and understanding. Dean and staff were very professional and courteous. They were very supportive at a very difficult and sad time.
Caerphilly Funeral Services Staff repliedThank you for kind words. We are pleased that we were able to offer some comfort to you.
5 Lianne WIlletts 14th Dec 2018
Thank you to CFS for your professional supportive organisation of my Dads Norman Rhys Lewis funeral, Carl and James both have excellent customer service and Dads funeral couldn’t have gone any better, so many people said it was the best funeral they had ever been to and the service in the Crem was fantastic. highly recommended, Lianne, Dean and Debbie (Norman’s. children)
Caerphilly Funeral Services Staff repliedWe are so pleased that Dad's funeral went as you wanted. Thank you for taking the time to leave such a nice message
5 Sian Dunlop 17th Nov 2018
Fantastic service, very professional and nothing is too much trouble. Lovely fleet of cars and Mandy and Sue in the office are very helpful. From the very first meet with Dean to the service, everything was handled with sympathy and care. I have used CFS for mum and dad and was very happy with the service.
Caerphilly Funeral Services Staff repliedThank you for leaving such a kind review. We are glad we were able to help.
5 Amanda McConnell 28th Oct 2018
(Keith Brian Roberts - Died 8 October 2018) 5 Stars @CaerphillyFuneralServices Dear Dean We’d just like to express our utmost gratitude not only for yesterday but over the last couple of weeks. The compassion you showed when dealing with our family in such difficult circumstances was such a comfort. Yesterday's Service was just what we wanted: from bringing Dad home, to taking us to the Crematorium, then onto the wake you showed such professionalism. The Humanist Celebrant Mike Reynolds, was excellent and knew exactly what we wanted. From the way he talked about Dad you'd have thought he'd known him for years! Could you please pass on our gratitude to your wonderful Team. Thank you so much Love Amanda McConnell, Charlie Roberts, Patricia Roberts & all the Family
Caerphilly Funeral Services Staff repliedThank you for leaving this very kind review. We appreciate your thanks.
5 Geraint Davies 24th Oct 2018
Thank you all for doing such a good job and being so understanding at such a sad time for us.
Caerphilly Funeral Services Staff repliedThank you for your kind review
5 Julia Davies 20th Sep 2018
Fantastic caring and professional service from the very first phone call nothing was too much trouble. My father had the most dignified send off one of which he would of been truly proud to have been part of. Many thanks to James Rees and the whole team you were all amazing thank you so much.
Caerphilly Funeral Services Staff repliedWe are so pleased that your Father would have been proud of the Service. Thank you for your very kind words.
5 Claire Barrett 24th Jun 2018
Caerphilly funeral services is definitely a company we would recommend. How they treated our family in this difficult time was amazing and my nan Elizabeth rested in the home where she I'm sure was very comfortable and respected. Thank you to all that helped us
Caerphilly Funeral Services Staff repliedThank you for your kind message, we are glad we helped you at this difficult time.
5 Norma Trodd 29th May 2018
We as a family were very pleased with the service we received from Caerphilly Funeral Services. Everything was done with the greatest respect and kindness. The atmosphere created was one of friendliness and felt very personal to us . Thank you .
Caerphilly Funeral Services Staff repliedThank you for your review. Your kind words are appreciated.
5 Bev Channon 4th Apr 2018
An excellent and sensitive service
Caerphilly Funeral Services Staff repliedThank you for sharing your appreciation of our services
5 Thomas Wright 15th Jan 2018
Grat lot cant say how happy i wos with them
Caerphilly Funeral Services Staff repliedThank you, we are glad our services met your expectations.
5 Sarah Jenkins 2nd Dec 2017
These did my mums funeral from start to finish they were amazing all staff are off excellent standard and treat you with so much kindess and caring. I honestly could not fault them at all. I would highly recomend them at such a sad time in your life xx
Caerphilly Funeral Services Staff repliedWe are glad you found our service to be of such a help. Thank you for your kind words
5 Brent Isaac 27th Nov 2017
Excellent service throughout. Considerate and accommodating to every point.
Caerphilly Funeral Services Staff repliedThank you for your kind review.
5 Tina Willams 25th Sep 2017
Excellent services and pleasant friendly helpful staff thank you fir everything at this very difficult time
Caerphilly Funeral Services Staff repliedThank you for taking the time to submit such a lovely review
5 Robert (Sam) Seal 23rd Jul 2017
After my dad died several people went out of their way to recommend Caerphilly Funeral Services to us. There seemed to be a powerful consensus among friends and family that these were the best in Caerphilly by a good margin. Everything went according to plan and the feedback we've had from everyone about the funeral was very positive. As well as being helpful and professional in every way we never had the sense of anyone trying to sell us something we did not need or want, which is a criticism I've heard about the experience of organising a funeral from others. My brother and I organised the funeral between us and we both wanted to be part of every decision, and this was handled really well with all e-mails being copied to us both and their being patient as we took time to work out what options we wanted. So on a five star system, they have to be a five.
Caerphilly Funeral Services Staff repliedThank you, we are so glad we maintained our reputation and that you were pleased with our standard of care.
5 Andrina Davies 13th Jun 2017
Absolutely brilliant support right from the start. Every member of staff we came in contact with was respectful, helpful, patient and understanding. Thank you all x
Caerphilly Funeral Services Staff repliedThank you, we are pleased that we were helpful at this time
5 Jason Carnock 25th May 2017
I would like to thank everyone at Caerphilly Funeral Services for all their help through a difficult time for our family. Mandy in the office was always on hand to give advice and assistance when needed. I like to thank James personally for helping us make the experience one that we will remember fondly, everything I asked him to do was not a problem. James and his team were very professional, but were also happy to go along with everything requested of them. Thank you to everyone at Caerphilly Funeral Services. Jason Cornock
Caerphilly Funeral Services Staff repliedYour thanks have been passed on to all staff and are greatly received.
5 Sandra Davies 13th May 2017
The service received from Caerphilly Funeral Service was fantastic. The inital meeting with the funeral director was compassionate and professional and a lot of pressure was taken off our families shoulders with regards to the funeral itself. Mam had what she wanted. CFS has provided a First class professional service - Thank you.
Caerphilly Funeral Services Staff repliedWe are glad Mam had what she wanted and the service was as you wanted. Thank you
5 Kathryn Massey 20th Mar 2017
James and the team were very helpful, organised and supportive. The day went perfectly to plan and was a lovely tribute to a great Dad, Grandpa and brother. Thank you so much. Kathryn and Paul xx
Caerphilly Funeral Services Staff repliedThank you for sharing your appreciation of our services.
5 Lillian Richards 7th Mar 2017
Thank you so much for helping us to give our Dad, Son, Brother, Uncle and Friend Neil a beautiful send off. We could not have asked for a nicer day during a very difficult time.
Caerphilly Funeral Services Staff repliedThank you, we are so pleased that the day went so well.
5 John Newman 14th Feb 2017
Very caring, helpful, and attentive...
Caerphilly Funeral Services Staff repliedThank you, we always try our very best.
5 Christine Stuart-Watt 21st Jan 2017
Caerphilly funeral service took care of everything. They were thoughtful and respectful. Dean and Mandy made the whole process so much easier for me at this very difficult time and I can't thank them enough.
Caerphilly Funeral Services Staff repliedThank you Christine for your kind words.
5 Gwen Hopkins 17th Jan 2017
Dean and his team were very friendly, caring and professional in the feelings of all members of the family. Cynthia was treated with dignity and nothing was to much trouble for them. Thank you so much for your support.
Caerphilly Funeral Services Staff repliedYour kind words are really appreciated by everyone at Church Village Funeral Services
5 Keith Smith 20th Dec 2016
Thank you for being so respectful and considerate throughout the whole process. The service went without a glitch, and everyone has been saying what a lovely service it was. You have been right on the end of the phone throughout all of the funeral arrangements, and been patient as we made decisions and changed our minds.
Caerphilly Funeral Services Staff repliedWe are glad that the service went so well. Thank you